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2012 Ford F-250

Owner reports · Recalls · Investigations

More warning signs than most F-250 years

Owner complaints for the 2012 Ford F-250 are substantially higher than the model-year median of 119.

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When problems were reported

Mileage at the reported incident

198 reports with mileage · 68 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports5 fire reports4 injury reports

Engine complaints

27 reports
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90,000 miles · May 5, 2015
EngineSuspension

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH AND OVER A BUMP, THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BUSHING BAR ON THE FRONT END OF THE VEHICLE NEEDED TO BE REPLACED. TH…

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TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH AND OVER A BUMP, THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BUSHING BAR ON THE FRONT END OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE PULL OVER SAFELY NOW WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE EGT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI #10714699

43,505 miles · Apr 13, 2015
Engine

I HAVE A 2012 FORD F250 KING RANCH 6.7 DIESEL. THE RADIATOR STARTED LEAKING SO I TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT I NEEDED A NEW RADIATOR. SINCE MY BUMPER-TO-BUMPER WARRANTY RAN OUT AT 36K MILES THIS REPAIR WAS ON MY DIME. IN RESEARCHING ONLINE FORUMS AND SUCH, THERE HAVE BEEN KNOWN ISSUES WITH THE DIESEL RADIATOR A…

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I HAVE A 2012 FORD F250 KING RANCH 6.7 DIESEL. THE RADIATOR STARTED LEAKING SO I TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT I NEEDED A NEW RADIATOR. SINCE MY BUMPER-TO-BUMPER WARRANTY RAN OUT AT 36K MILES THIS REPAIR WAS ON MY DIME. IN RESEARCHING ONLINE FORUMS AND SUCH, THERE HAVE BEEN KNOWN ISSUES WITH THE DIESEL RADIATOR AS FAR BACK AS 2008. THE ENTIRE PREMISE BEHIND A DIESEL ENGINE IS "COMPRESSION-IGNITION" IN WHICH FUEL IS IGNITED DUE TO COMPRESSED AIR AT APPROXIMATELY 1000 DEGREES F. THERE IS NO SCENARIO WHERE THE EITHER THE MANUFACTURER OF THE RADIATOR AND/OR FORD MOTOR COMPANY THEMSELVES SHOULD NOT BE REQUIRED TO FIX THIS FAULTY PART AT THEIR EXPENSE. THE REPAIR ESTIMATE WAS OVER $2,000 ON A VEHICLE LESS THAN 3 YEARS OLD. IN NO WAY SHOULD ANY NEW VEHICLE OWNER BE REQUIRED TO PAY FOR A NEW RADIATOR MUCH LESS FOR THE LABOR TO INSTALL IT AND THAT GOES DOUBLE FOR THE OWNER OF A DIESEL ENGINE. *TR

NHTSA ODI #10705421

18,000 miles · Mar 10, 2014
EngineFuel System, Diesel

RED FLUID FOUND ON GARAGE FLOOR. I TOOK MY TRUCK IN AND FORD COULD NOT FIND ANY LEAK. WITHIN A WEEK LATER I TOOK IT BACK AND SHOWED THEM WHERE IT WAS LEAKING. FORD BROUGHT THE MASTER MECHANIC OVER AND THEY DETERMINED THAT IT WAS SOMETHING LOOSE ON THE RIGHT SIDE UP HIGH THEY DID NOT TELL ME WHAT IT WAS. WITHIN A COUPLE OF WEEKS …

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RED FLUID FOUND ON GARAGE FLOOR. I TOOK MY TRUCK IN AND FORD COULD NOT FIND ANY LEAK. WITHIN A WEEK LATER I TOOK IT BACK AND SHOWED THEM WHERE IT WAS LEAKING. FORD BROUGHT THE MASTER MECHANIC OVER AND THEY DETERMINED THAT IT WAS SOMETHING LOOSE ON THE RIGHT SIDE UP HIGH THEY DID NOT TELL ME WHAT IT WAS. WITHIN A COUPLE OF WEEKS I TOOK IT BACK AGAIN AND THEY DETERMINED THE WATER PUMP WAS LEAKING THEY HAD THE TRUCK FOR 3 DAYS. AFTER PICKING UP MY TRUCK WITHIN 200 FEET FROM THE FORD DEALER THE LOW POWER ILLUMINATED AND THE ENGINE SYMBOL LIT UP. THEY 1ST TOLD ME THEY WOULD HAVE TO TAKE THE TOP OF THE ENGINE OFF TO CHECK IT OUT. A HOUR PASSED AND I GOT CALLED AND TOLD IT WAS THE DIESEL FUEL WAS GELLING UP AND THEY WOULD HAVE TO PUT A ADDITIVE IN THE FUEL AND THAT I SHOULD ADD IT AGAIN EVERY OTHER TANK OF FUEL. *TR

NHTSA ODI #10568282

450 miles · Jan 17, 2014
EngineVehicle Speed Control

ON 28 SEPTEMBER 2012 I PURCHASED A NEW 2012 FORD F250 DIESEL PICKUP FROM A FORD DEALER. ON/ABOUT 1 NOVEMBER 2012 WHILE ACCELERATING (FROM APPROXIMATELY 10 MILES PER HOUR SPEED) INTO AN INTERSTATE TRAFFIC LANE THIS VEHICLE SUDDENLY WENT INTO AN ENGINE NEAR STALL/LOSS OF POWER CONDITION WHICH LASTED APPROXIMATELY THREE TO FIVE SE…

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ON 28 SEPTEMBER 2012 I PURCHASED A NEW 2012 FORD F250 DIESEL PICKUP FROM A FORD DEALER. ON/ABOUT 1 NOVEMBER 2012 WHILE ACCELERATING (FROM APPROXIMATELY 10 MILES PER HOUR SPEED) INTO AN INTERSTATE TRAFFIC LANE THIS VEHICLE SUDDENLY WENT INTO AN ENGINE NEAR STALL/LOSS OF POWER CONDITION WHICH LASTED APPROXIMATELY THREE TO FIVE SECONDS AND THEN REGAINED NORMAL ENGINE POWER. THIS WAS A VERY ALARMING CONDITION AS I WAS ENTERING INTO HIGH SPEED TRAFFIC AND NEEDED CAPABLE ACCELERATION WHILE ENTERING INTO TRAFFIC. THE TRUCK HAD APPROXIMATELY 450 MILES ON IT WHEN THIS FIRST OCCURRED. I TOOK THIS TRUCK BACK TO THE DEALER WHEN THE TRUCK HAD 551 MILES ON IT AND THEY COULD NOT FIND ANYTHING WRONG. WHILE DRIVING THE TRUCK ON 27 NOVEMBER 2013, THIS SAME ENGINE NEAR-STALL EVENT OCCURRED UNDER A SIMILAR HIGHWAY INGRESS CONDITION WHEN THE TRUCK HAD APPROXIMATELY 5,100 MILES ON IT. I CALLED THE FORD CUSTOMER SERVICE HOTLINE AND WAS ADVISED TO TAKE THE TRUCK TO A FORD DEALER FOR A SECOND CHECKUP. I THEN TOOK THE TRUCK TO A DIFFERENT FORD DEALER ON 6 JANUARY 2014 WHEN THE TRUCK HAD 5,510 MILES ON IT AND THEY COULD NOT FIND THE PROBLEM. NEITHER OF THE TWO FORD DEALERS THAT I'VE TAKEN THE TRUCK TO FOR DIAGNOSIS WILL PROVIDE ME WITH A FURTHER COURSE OF ACTION TO FIX THIS RECURRING ENGINE MALFUNCTION. I WANT THIS MALFUNCTION FIXED OR A NEW PICKUP TO REPLACE IT, IT CREATES A PERSONAL SAFETY HAZARD FOR ME AND MY FAMILY AND THE PROBLEM HAS BEEN IN THE TRUCK FROM WHEN IT WAS ONLY A MONTH OLD AND HAD 450 MILES ON IT. *TR

NHTSA ODI #10560336

33,285 miles · Aug 26, 2013
Engine

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT AND A WARNING CHIME. IN ADDITION, A CAUTION MESSAGE DISPLAYED THAT ADVISED THE CONTACT TO STOP SAFELY. THE CONTACT NOTICED BL…

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TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT AND A WARNING CHIME. IN ADDITION, A CAUTION MESSAGE DISPLAYED THAT ADVISED THE CONTACT TO STOP SAFELY. THE CONTACT NOTICED BLACK SMOKE EMITTING FROM THE EXHAUST PIPE. THE VEHICLE MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS RESTARTED AND WAS DRIVEN AT A LOW SPEED CAUTIOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ONE OF THE FOUR ENGINE EGT EXHAUST GAS TEMPERATURE SENSORS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 33,285.

NHTSA ODI #10537308

100 miles · Jul 28, 2013
Engine

THE TRUCK ENGINE WILL STALL AT LOW SPEED FOR ONE TO FIVE SECONDS, ESPECIALLY DANGEROUS IF YOU ARE TRYING TO ENTER TRAFFIC. I HAVE REPORTED TO NORTHSIDE FORD EVERY TIME I HAVE IT SERVICED, THEY FINALLY AGREED THAT I HAVE A PROBLEM, HOWEVER THEY HAVE FAILED TO FIX . I GET THE IMPRESSION THAT FORD IS AWARE OF THIS PROBLEM,BUT FO…

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THE TRUCK ENGINE WILL STALL AT LOW SPEED FOR ONE TO FIVE SECONDS, ESPECIALLY DANGEROUS IF YOU ARE TRYING TO ENTER TRAFFIC. I HAVE REPORTED TO NORTHSIDE FORD EVERY TIME I HAVE IT SERVICED, THEY FINALLY AGREED THAT I HAVE A PROBLEM, HOWEVER THEY HAVE FAILED TO FIX . I GET THE IMPRESSION THAT FORD IS AWARE OF THIS PROBLEM,BUT FOR THEIR OWN REASONS DO NOT WANT TO FIX IT. *TR

NHTSA ODI #10532268

7,000 miles · Aug 6, 2012
Engine

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH ON AN INCLINE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER HE INSPECTED THE VEHICLE HE NOTICED THAT THE ENGINE OIL WAS OVERHEATING. AS A RESULT, THE VEHICLE DECELERATED AND ULTIMATELY STALLED. THE VEHICLE WAS TAKEN TO TH…

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TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH ON AN INCLINE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER HE INSPECTED THE VEHICLE HE NOTICED THAT THE ENGINE OIL WAS OVERHEATING. AS A RESULT, THE VEHICLE DECELERATED AND ULTIMATELY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,200.

NHTSA ODI #10469346

Official recalls

1

11V582000 · Power Train:automatic Transmission

Dec 8, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Consequence & remedy

Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.