Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
3525–50K
3750–75K
3275–100K
38100–150K
31150K+
212 reports with mileage · 36 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports3 fire reports1 injury reports
What owners actually said
248 reports
24,795 miles · Mar 19, 2013
SteeringWheels
I WAS DRIVING APPROXIMATELY 45 MPH WHEN I HIT A ROUGH AREA IN THE ASPHALT DURING A SLIGHT LEFT TURN. AFTER HITTING THE ROUGH AREA, THE TRUCK AND STEERING WHEEL BEGAN SHAKING VIOLENTLY. I HAD TO ALMOST STOP BEFORE THE SHAKING WOULD STOP. I PULLED OFF THE ROAD THINKING THAT MAYBE A TIRE WAS FIXING TO FALL OFF BUT EVERYTHING W…
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I WAS DRIVING APPROXIMATELY 45 MPH WHEN I HIT A ROUGH AREA IN THE ASPHALT DURING A SLIGHT LEFT TURN. AFTER HITTING THE ROUGH AREA, THE TRUCK AND STEERING WHEEL BEGAN SHAKING VIOLENTLY. I HAD TO ALMOST STOP BEFORE THE SHAKING WOULD STOP. I PULLED OFF THE ROAD THINKING THAT MAYBE A TIRE WAS FIXING TO FALL OFF BUT EVERYTHING WAS FINE. NOW EVERY TIME I HIT A ROUGH AREA ON THE ROAD I WORRY THAT IT WILL HAPPEN AGAIN. *TR
NHTSA ODI #10503543
36,000 miles · Mar 12, 2013
SteeringSuspension
EXPERIENCED VIOLENT SHAKING OF FRONT WHEELS AND STEERING AFTER DRIVING OVER A BUMP IN ROAD BECAUSE OF CHANGE IN PAVEMENT ON FLY-OVER PASS. VEHICLE WAS UNCONTROLLABLE AND HAD A TREMENDOUS VIBRATION IN THE FRONT END. HAD TO REDUCE SPEED TO A NEAR STOP ON INTERSTATE HIGHWAY TO GET SHAKING TO STOP AND TO RE-GAIN CONTROL OF VEHICL…
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EXPERIENCED VIOLENT SHAKING OF FRONT WHEELS AND STEERING AFTER DRIVING OVER A BUMP IN ROAD BECAUSE OF CHANGE IN PAVEMENT ON FLY-OVER PASS. VEHICLE WAS UNCONTROLLABLE AND HAD A TREMENDOUS VIBRATION IN THE FRONT END. HAD TO REDUCE SPEED TO A NEAR STOP ON INTERSTATE HIGHWAY TO GET SHAKING TO STOP AND TO RE-GAIN CONTROL OF VEHICLE. *TR
NHTSA ODI #10502532
1,500 miles · Mar 6, 2013
Vehicle Speed Control
2011 FORD F250 CREWCAB FX4 6.7L DIESEL ENGINE. SOMETIMES YOU PUSH ON THE GAS AND NOTHING HAPPENS AND IT TAKES A FEW SECONDS AND IT KICKS IN AND GOES. TOWING A FIFTH WHEEL THRU A STOP SIGN WITH A 18 WHEELER BEARIG DOWN ON YOU SUCKS. ALMOST DIDN'T MAKE IT OUT OF THE WAY. THIS HAPPEN TWICE IN ONE DAY. THE DEALER HEARD NOISE FROM MY…
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2011 FORD F250 CREWCAB FX4 6.7L DIESEL ENGINE. SOMETIMES YOU PUSH ON THE GAS AND NOTHING HAPPENS AND IT TAKES A FEW SECONDS AND IT KICKS IN AND GOES. TOWING A FIFTH WHEEL THRU A STOP SIGN WITH A 18 WHEELER BEARIG DOWN ON YOU SUCKS. ALMOST DIDN'T MAKE IT OUT OF THE WAY. THIS HAPPEN TWICE IN ONE DAY. THE DEALER HEARD NOISE FROM MY FUEL PUMP SO THE THEY CHANGED THE FUEL FILTERS AND I HAD A RECALL FOR SOME COMPUTER UPGRADE DATA THINGY. I ONLY HAVE 24K MILES AND THIS HAS HAPPENED A FEW OTHER TIMES WITHOUT A LOAD ON IT (TOWING OR NOT). DID I JUST SPEND $61,000 ON A DEATH TRAP?? AT THE DIESEL STOP.COM WEBSITE, THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I HAVE TAKEN MY VEHICLE IN TO A DEALER AND THEY SAY "CAN NOT DUPLICATE" BUT THIS HAPPENS EVERY NOW AND THEN. ONE PERSON ON THAT FORUM WAS ABLE TO TAKE A FORD MECHANIC DRIVING WITH HIM AND WAS ABLE TO DUPLICATE THE PROBLEM BUT LATER THE MECHANIC SAID NOTHING WAS WRONG. SOUNDS LIKE A COVER UP TO ME. WHAT SHOULD I DO?? JUST KEEP TAKING MY TRUCK IN TO THE DEALER? *TR
NHTSA ODI #10501876
40,000 miles · Feb 20, 2013
Steering
WHILE TRAVELING AT HIGHWAY SPEED I HIT A BUMP AND THE VEHICLE BEGAN TO VIOLENTLY SHAKE. I HAD TO PULL THE VEHICLE OFF THE ROAD TO GAIN CONTROL. CONTINUED DOWN THE HIGHWAY AND VEHICLE STRUCK ANOTHER POT HOLE AND VEHICLE AGAIN WENT INTO A VIOLENT FRONT END SHAKE. I AGIAN HAD TO PULL TO THE SIDE OF THE HIGHWAY TO GAIN CONTROL OF …
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WHILE TRAVELING AT HIGHWAY SPEED I HIT A BUMP AND THE VEHICLE BEGAN TO VIOLENTLY SHAKE. I HAD TO PULL THE VEHICLE OFF THE ROAD TO GAIN CONTROL. CONTINUED DOWN THE HIGHWAY AND VEHICLE STRUCK ANOTHER POT HOLE AND VEHICLE AGAIN WENT INTO A VIOLENT FRONT END SHAKE. I AGIAN HAD TO PULL TO THE SIDE OF THE HIGHWAY TO GAIN CONTROL OF THE VEHICLE. THE NHTSA NEED TO GO TO THE FORD FORUM AND READ THE STORIES ABOUT THE FRONT END WOBBLES, SHIMMY, AND SHAKING BY THE F250 AND F350S, THER ARE MANY NEAR MISS INCIDENTS THAT IF THEY OCCUR THESE VEHICLES ARE TO BIG FOR THE INDIVIDUALS IN THE OPPPSITE LANES TO SURVIVE. THE ISSUE STARTED AT ABOUT 6000 MILES ON THE TRUCK AND HAS GRADUALLY GOTTEN WORSE. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP FOR REPAIR AT 14,000 MILES AND AT 20,000 MILES WITH NO FIX PROVIDED. *TR
NHTSA ODI #10499454
75,000 miles · Feb 19, 2013
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SHIMMY SHOCKS, STEERING GEAR, PITMAN ARM, BALL JOINTS, AND TIE RODS NEEDED TO BE REPLACED. THE MANUFACTURER WAS …
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TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SHIMMY SHOCKS, STEERING GEAR, PITMAN ARM, BALL JOINTS, AND TIE RODS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10499241
35,400 miles · Feb 12, 2013
Engine
LOUD METALLIC RAPPING SOUNDS EMANATING FROM ENGINE DURING COLD WEATHER START-UPS. UNKNOWN MECHANICAL DEFECT IN MOTOR. *TR
NHTSA ODI #10497918
6,000 miles · Feb 12, 2013
SteeringSuspension
AT 55 MPH, IF YOU HIT A BUMP IN THE ROAD THE FRONT END SHAKES, JUMPS ACROSS THE ROAD. VERY DIFFICULT TO HANDLE. YOU HAVE TO SLOW DOWN. THIS NEEDS TO BE LOOKED AT. WE HAD THE VEHICLE AT FORD SEVERAL TIME AND THEY FOUND NOTHING! *TR
NHTSA ODI #10497861
30,000 miles · Feb 8, 2013
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END SHIMMERED SEVERELY WHEN THE VEHICLE HIT A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHO REPLACED THE BALL JOINTS AND STABILIZER ARM BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3…
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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END SHIMMERED SEVERELY WHEN THE VEHICLE HIT A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHO REPLACED THE BALL JOINTS AND STABILIZER ARM BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10496896
8,100 miles · Jan 15, 2013
Visibility/wiper
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND SAT IDLE FOR TEN MINUTES WHEN HE HEARD A LOUD EXPLOSION. THE CONTACT THEN DISCOVERED THAT THE REAR WINDOW GLASS HAD FALLEN FROM THE VEHICLE AND SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER TOOK PICTURES OF THE SHATTERED GLAS…
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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND SAT IDLE FOR TEN MINUTES WHEN HE HEARD A LOUD EXPLOSION. THE CONTACT THEN DISCOVERED THAT THE REAR WINDOW GLASS HAD FALLEN FROM THE VEHICLE AND SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER TOOK PICTURES OF THE SHATTERED GLASS AND SENT THEM TO THE MANUFACTURER. APPROXIMATELY TWO WEEKS LATER, HE WAS ADVISED THAT THEY WOULD COVER A PERCENTAGE OF THE REPAIRS TO THE REAR WINDOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 8,100. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10493037
27,000 miles · Dec 3, 2012
Tires
TL* THE CONTACT OWNS A 2011 FORD F250 EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT267565R18. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN HE FELT A VIBRATION COMING FROM THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN ADVISED THAT THE FRONT PASSENGER TIRE HAD A BLISTER AND NEEDED TO B…
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TL* THE CONTACT OWNS A 2011 FORD F250 EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT267565R18. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN HE FELT A VIBRATION COMING FROM THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN ADVISED THAT THE FRONT PASSENGER TIRE HAD A BLISTER AND NEEDED TO BE REPLACED. THREE WEEKS LATER, THE CONTACT EXPERIENCED THE SAME FAILURE WITH THE FRONT DRIVER SIDE TIRE, WHICH WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE FOR THE VEHICLE AND TIRES WAS 27,000 AND THE CURRENT MILEAGE WAS 30,000.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
2011 Ford F-250 Problems, Complaints & Recalls | Skip That Year
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