Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
3525–50K
3750–75K
3275–100K
38100–150K
31150K+
212 reports with mileage · 36 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports3 fire reports1 injury reports
What owners actually said
248 reports
50,500 miles · Apr 15, 2015
Steering
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 75 MPH, THE STEERING WHEEL WAS TURNED LEFT AND RIGHT, BUT THE WHEELS TURNED TO THE OPPOSITE DIRECTION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING BOX FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 75 MPH, THE STEERING WHEEL WAS TURNED LEFT AND RIGHT, BUT THE WHEELS TURNED TO THE OPPOSITE DIRECTION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING BOX FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,500. ...UPDATED 06/03/15 *BF UPDATED 7/7/2015*JS UPDATED 10/05/2017*CN
NHTSA ODI #10705905
40,000 miles · Apr 15, 2015
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK UNCONTROLLABLY. THE CONTACT HAD TO SLOW THE VEHICLE DOWN TO 30 MPH TO REGAIN CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT TIRES AND PERFORMED AN A…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK UNCONTROLLABLY. THE CONTACT HAD TO SLOW THE VEHICLE DOWN TO 30 MPH TO REGAIN CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT TIRES AND PERFORMED AN ALIGNMENT. IN ADDITION, THE FRONT SUSPENSION BARS WERE ALSO REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10705798
130,000 miles · Mar 30, 2015
Air BagsElectrical SystemElectronic Stability Control (esc)
WHEN U TURN ON PASSENGER SIDE AIR BAG THE RADIO DOES NOT WORK WHEN U TURN IT OFF THE TRACTION CONTROL LIGHT COMES ON AND ABS SYSTEM WARNING LIGHT COMES ON , THE BLUE TOOTH STOPPED WORKING ALL TOGETHER NO MATTER WHICH POSITION AIR PASS AIR BAG SWITCH IS IN. *TR
NHTSA ODI #10702689
33,500 miles · Mar 23, 2015
Electrical System
MY EGT SENSOR IN MY TRUCK WENT OUT THAT HAS TO DO WITH EMISSIONS THIS IS THE FIRST ONE I'VE HAD TO PAY FOR BUT THEY HAVE REPLACED ANOTHER BEFORE WARRANTY RAN OUT. THESE SENSORS ARE FAULTY. *TR
NHTSA ODI #10701274
60,000 miles · Mar 19, 2015
Engine
DRIVING THE CAR AT 50 MILES PER HOUR ON A HIGHWAY, THE MESSAGE "PULL OVER SAFELY NOW" CAME ON, WITHIN 10 SECONDS THE ENGINE AND SUBSEQUENTLY STEERING SHUT ITSELF DOWN. THERE WAS NO PLACE TO PULL OVER EXCEPT FOR A TURN OUT LANE. I BOUGHT THIS CAR TO PULL MY 2 HORSE TRAILER AND DRIVE ON INTERSTATE FOR LONG ROAD TRIPS. I DRIVE…
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DRIVING THE CAR AT 50 MILES PER HOUR ON A HIGHWAY, THE MESSAGE "PULL OVER SAFELY NOW" CAME ON, WITHIN 10 SECONDS THE ENGINE AND SUBSEQUENTLY STEERING SHUT ITSELF DOWN. THERE WAS NO PLACE TO PULL OVER EXCEPT FOR A TURN OUT LANE. I BOUGHT THIS CAR TO PULL MY 2 HORSE TRAILER AND DRIVE ON INTERSTATE FOR LONG ROAD TRIPS. I DRIVE AT NIGHT SINCE THAT IS EASIER ON MY HORSES. IF THE ENGINE AND STEERING CAN SHUT ITSELF DOWN GOING AT 75 MILES PER HOUR ON INTERSTATE, 10 SECONDS IS NOT A SAFE ENOUGH TIME TO PULL OVER WHEN CARRYING A LIVE ANIMAL LOAD. I WAS TOLD THE SENSOR WAS BAD AND NEEDED TO BE REPLACED. THE VEHICLE IS COMPLETELY UNSAFE FOR WHAT IT WAS DESIGNED TO DO. NO PIECE OF MIND DRIVING AND TOWING WITH A VEHICLE THAT CAN SHUT ITSELF DOWN WITHOUT ADEQUATE WARNING DUE TO BAD SENSORS WITHIN 10 SECONDS. EXTREMELY DANGEROUS! APPARENTLY THE SENSORS ON THESE VEHICLES GO OUT ON A REGULAR BASIS, IT'S JUST A MATTER OF TIME UNTIL SOMEONE GETS KILLED DUE TO A $50 FAILED SENSOR AND THE ENGINE SHUTTING ITSELF DOWN AND LOST STEERING CONTROL. DEALERS I HAVE TALKED TO ARE VERY FAMILIAR WITH THIS ISSUE BUT SAY THEY CAN'T DO ANYTHING UNTIL ENGINE SHUTS ITSELF DOWN. DEALERS SAY IT'S RANDOM AND UNPREDICTABLE WHEN EGT SENSOR WILL FAIL. SOME OF THE SENSORS ARE COVERED UNDER WARRANTY, BUT ENGINE NEEDS TO SHUT DOWN BEFORE DEALER WILL FIX IT! INSANE. I HAVE A FRIEND WHOSE WIFE DIED ON THE FREEWAY IN AN ACCIDENT CAUSED BY A SIMILAR ISSUE ON HER VEHICLE BEFORE IT WAS DECLARED A RECALL. I BELIEVE THAT THE SENSOR ISSUE ON THE FORD 250 WILL LEAD TO SIMILAR SITUATIONS. IT'S TIME THIS IS LOOKED INTO BEFORE LIVES ARE LOST. *TR
NHTSA ODI #10695249
88,000 miles · Feb 3, 2015
Engine
TL*THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT AFTER COMING TO A STOP, THERE WAS AN ABNORMAL ODOR COMING FROM THE RADIATOR. THE CONTACT NOTICED COOLANT LEAKING FROM THE RADIATOR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR NEEDED TO BE REPLACED. …
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TL*THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT AFTER COMING TO A STOP, THERE WAS AN ABNORMAL ODOR COMING FROM THE RADIATOR. THE CONTACT NOTICED COOLANT LEAKING FROM THE RADIATOR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #10680925
64,981 miles · Jan 31, 2015
Engine
WHILE GOING UP THE HIGHWAY THE MESSAGE OF " STOP SAFELY NOW" WAS DISPLAYED. ONCE PULLING OVER TO STOP THE TRUCK DIED AND WOULD NOT START BACK. HAD TO HAVE IT TOWED TO A DEALERSHIP. TURNS OUT THE EGT EXHAUST GAS TEMPERATURE SENSOR WAS FAULTY. THIS SEEMS TO BE A VERY COMMON ISSUE. *TR
NHTSA ODI #10680240
80,000 miles · Jan 29, 2015
Engine
TRUCK SHUT DOWN BY ITSELF. TOWED TRUCK TO DEALERSHIP AND WAS TOLD THE EGT EXHAUST GAS TEMPERATURE SENSOR WENT OUT. DISCOVERED THAT FORD WAS UNDER INVESTIGATION ON A PARTIAL RECALL OF SAME PART FOR SAME ENGINE FOR AMBULANCE PACKAGE TRUCKS. CALLED FORD TO ASK IF MY TRUCK WAS COVERED AND WAS TOLD NO EVEN THROUGH IT IS THE SAME PART…
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TRUCK SHUT DOWN BY ITSELF. TOWED TRUCK TO DEALERSHIP AND WAS TOLD THE EGT EXHAUST GAS TEMPERATURE SENSOR WENT OUT. DISCOVERED THAT FORD WAS UNDER INVESTIGATION ON A PARTIAL RECALL OF SAME PART FOR SAME ENGINE FOR AMBULANCE PACKAGE TRUCKS. CALLED FORD TO ASK IF MY TRUCK WAS COVERED AND WAS TOLD NO EVEN THROUGH IT IS THE SAME PART AND THE SAME ENGINE AS THE OCTOBER 2013 RECALL OF 2011-2012 FORD F 250 AMBULANCE PACKAGE VEHICLES EQUIPPED WITH A 6.7LT DIESEL POWER STROKE ENGINE. *TR
NHTSA ODI #10679764
68,000 miles · Jan 25, 2015
SteeringSuspension
AFTER HITTING A BUMP IN THE HIGHWAY THE FRONT SUSPENSION ON OUR 2011 FORD F250 4X4 PICKUP BEGAN TO SHAKE VIOLENTLY. I HAD TO APPLY THE BRAKES AND SLOW DOWN TO ABOUT 40 MILES PER HOUR TO GET THE SHAKING TO STOP. AFTER THIS INCIDENT, THE DEATH WOBBLE OCCURRED AGAIN SEVERAL TIMES. I TOOK THE VEHICLE BACK TO THE FORD DEALERSHIP A…
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AFTER HITTING A BUMP IN THE HIGHWAY THE FRONT SUSPENSION ON OUR 2011 FORD F250 4X4 PICKUP BEGAN TO SHAKE VIOLENTLY. I HAD TO APPLY THE BRAKES AND SLOW DOWN TO ABOUT 40 MILES PER HOUR TO GET THE SHAKING TO STOP. AFTER THIS INCIDENT, THE DEATH WOBBLE OCCURRED AGAIN SEVERAL TIMES. I TOOK THE VEHICLE BACK TO THE FORD DEALERSHIP AND THEY REPLACED THE TRACK BAR BUSHING AND BALL JOINTS AT A COST TO ME OF ABOUT $400. NOW 3,000 MILES AFTER THE REPAIR WAS DONE BY FORD THE DEATH WOBBLE HAS OCCURRED AGAIN. THE VIOLENT SHAKING OF THE FRONT SUSPENSION AND STEERING IS A HUGE SAFETY CONCERN AND COULD EASILY CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. ALSO HAVING TO QUICKLY SLOW THE VEHICLE DOWN 30 OR 40 MPH TO GET THE FRONT SUSPENSION TO STOP WOBBLING COULD EASILY CAUSE AN REAR END ACCIDENT LEADING TO CASUALTIES. *TR
NHTSA ODI #10678778
100,000 miles · Jan 22, 2015
Suspension
TL*THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE WENT OVER A BUMP AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SHAKING BECAME WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE …
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TL*THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE WENT OVER A BUMP AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SHAKING BECAME WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
2011 Ford F-250 Problems, Complaints & Recalls | Skip That Year
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