NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
111 reportsClear category filter58,100 miles · May 30, 2017
Service Brakes, HydraulicSuspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING OVER 60 MPH, THE VEHICLE SHOOK AND THE STEERING WHEEL LOCKED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS SILVER SPRING FORD, 3111 AUTOMOBILE BLVD, SILVER SPRIN…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING OVER 60 MPH, THE VEHICLE SHOOK AND THE STEERING WHEEL LOCKED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS SILVER SPRING FORD, 3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904 (301) 890-6100) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT, BRAKE PADS, AND STABILIZER BAR NEEDED TO BE REPLACED. ALSO, FLUID WAS LEAKING ON THE SHOCKS AND THE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 58,100.
NHTSA ODI #10992335
97,508 miles · May 16, 2017
SteeringSuspension
WHEN DRIVING THIS TRUCK, IF YOU HIT A POTHOLE OR ANY UNEVEN SURFACE, THE TRUCK WILL SHAKE VIOLENTLY AND IT'S ALL OVER THE ROAD. IT TAKES ALL THE STRENGTH IN MY BODY JUST TO HOLD ONTO THE STEERING WHEEL, AND THE ONLY WAY TO STOP IT IS COME ALMOST TO A COMPLETE STOP. SOMEONE'S GOING TO GET KILLED, BECAUSE WHEN IT START TO SHAKE, Y…
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WHEN DRIVING THIS TRUCK, IF YOU HIT A POTHOLE OR ANY UNEVEN SURFACE, THE TRUCK WILL SHAKE VIOLENTLY AND IT'S ALL OVER THE ROAD. IT TAKES ALL THE STRENGTH IN MY BODY JUST TO HOLD ONTO THE STEERING WHEEL, AND THE ONLY WAY TO STOP IT IS COME ALMOST TO A COMPLETE STOP. SOMEONE'S GOING TO GET KILLED, BECAUSE WHEN IT START TO SHAKE, YOU HAVE KNOW CONTROL OVER THE DIRECTION IT'S GOING TO GO. FROM WHAT I'VE READ ON THE NET, THIS SHAKE IS CALLED THE DEATH WOBBLE AND FOR GOOD REASONS. I ALSO HEARD THAT FORD HAD KNOWN ABOUT THIS DEFECT FOR YEARS, BUT WANT DO ANYTHING EXCEPT GIVE YOU THE RUN AROUND.
NHTSA ODI #10986078
45,000 miles · Dec 7, 2016
Suspension
AT HIGHWAY SPEEDS WHEN MAKING A SLIGHT LEFT TURN WHEN ENCOUNTERING A BUMP IN THE ROAD THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY. THIS IS COMMONLY KNOWN AS THE "DEATH WOBBLE" FOR WHICH FORD HAS MANY SERVICE BULLETINS. ONCE VEHICLE SPEED IS REDUCED TO APPROXIMATELY 40 MPH SHAKING STOPS. THE PROCESS OF FIXING IS LONG AND CON…
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AT HIGHWAY SPEEDS WHEN MAKING A SLIGHT LEFT TURN WHEN ENCOUNTERING A BUMP IN THE ROAD THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY. THIS IS COMMONLY KNOWN AS THE "DEATH WOBBLE" FOR WHICH FORD HAS MANY SERVICE BULLETINS. ONCE VEHICLE SPEED IS REDUCED TO APPROXIMATELY 40 MPH SHAKING STOPS. THE PROCESS OF FIXING IS LONG AND CONSISTS OF TRIAL AND ERROR UNTIL THE MANY POSSIBLE REASONS ARE FINALLY ADDRESSED AND SPECIFIC THING FIXED. FORD SERVICE BULLETIN DISCUSSES SPECIFIC BUILD DATES OF 2011 MODEL YEAR FROM LATE 2010 - MID 2011.
NHTSA ODI #10933631
100,000 miles · Dec 6, 2016
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANU…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ODI #10930180
70,000 miles · Aug 29, 2016
SteeringSuspension
WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS …
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WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS A DESIGN DEFECT THAT FORD SHOULD BE RESPONSIBLE FOR. A PERSON SHOULD NOT SPEND $60,000 ON A VEHICLE ONLY TO HAVE TO TURN AROUND AND SINK THOUSANDS MORE JUST TO HAVE A SAFE VEHICLE. THIS SHOULD BE A RECALL AND CORRECTED BY FORD. HOW MANY CRASHES/DEATHS HAVE HAPPENED BUT HAVE NOT BEEN ATTRIBUTED TO THIS AS IT HAS NOT OFFICIALLY BEEN A RECALL ISSUE??
NHTSA ODI #10899123
70,000 miles · Jun 8, 2016
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BALL JOINTS WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPA…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BALL JOINTS WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI #10873154
90,000 miles · Mar 6, 2016
SteeringSuspension
DEATH WOBBLE. SEVERE STEERING WHEEL AND TIRES SHAKING ON THE FRONT.
NHTSA ODI #10840154
20,000 miles · Nov 10, 2015
SteeringSuspensionWheels
WE HAVE A 2011 FORD F250 SUPER DUTY DIESEL PICK UP WITH LESS THAN 20,000 MILES. IT IS LIKE NEW, BUT HAS DEVELOPED A SERIOUS MECHANICAL DEFECT. FORD MOTOR COMPANY HAS TRIED UP TO (11) ELEVEN FIXES FOR THIS LIFE THREATENING PROBLEM WITH NO SUCCESS. NONE OF THESE "FIXES" APPLY ON THIS PICK UP. NOW SINCE THE PICK UP IS OLDER THAN 3…
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WE HAVE A 2011 FORD F250 SUPER DUTY DIESEL PICK UP WITH LESS THAN 20,000 MILES. IT IS LIKE NEW, BUT HAS DEVELOPED A SERIOUS MECHANICAL DEFECT. FORD MOTOR COMPANY HAS TRIED UP TO (11) ELEVEN FIXES FOR THIS LIFE THREATENING PROBLEM WITH NO SUCCESS. NONE OF THESE "FIXES" APPLY ON THIS PICK UP. NOW SINCE THE PICK UP IS OLDER THAN 3 YRS. EVEN WITH SUCH LOW MILEAGE THEY WANT US TO PAY FOR "TRYING" OUT MORE POSSIBLE FIXES THAT HAVE CURRENTLY BEEN UNSUCCESSFUL FOR ALL THESE FORD F250 & F350 PICK UPS. THIS SHOULD BE AT THE FORD MOTOR COMPANY'S EXPENSE. THE BOTTOM LINE, IT SHOULD BE BOUGHT BACK BY FORD SINCE IT IS NOT YET PROVEN TO BE FIXABLE. PROBLEM: THE "DEATH WOBBLE" AS DESCRIBED ON THE INTERNET. THIS OCCURS ANYTIME THESE FORD SUPER DUTY F250 OR F350 DIESEL PICKUPS ARE DRIVEN OVER 40MPH AND A BUMP, ROUGH ROAD, OR POTHOLE IN THE ROAD IS HIT. THE OPERATOR LOOSES CONTROL OF THE VEHICLE. THE FIRST TIME THIS HAPPENED, THE PICKUP WAS PULLED INTO THE ON-COMING TRAFFIC. IT TOOK ALL MY SON'S STRENGTH TO GAIN SOME CONTROL AND KEEP FROM HITTING AN ONCOMING SEMI-TRUCK. THIS VEHICLE IS WORSE THAN THE INTERNET VIDEO AS CONFIRMED BY THE BEND OREGON FORD DEALERSHIP. APPLYING THE BRAKES MAKES IT WORSE. IT HAS TO BE ALLOWED TO SLOW DOWN ON ITS OWN. THE VIBRATION IS SO VIOLENT IT TAKES ALL ONES STRENGTH TO KEEP IT ON THE ROAD. IT'S ONE OF THE MORE FRIGHTENING EXPERIENCES YOU'LL ENCOUNTER BEHIND THE WHEEL. THE VEHICLE IS SHAKING SO BADLY YOU THINK IT'LL FALL APART AND THAT YOU'RE GOING TO DIE. THAT'S WHY IT'S CALLED DEATH WOBBLE.
NHTSA ODI #10789577
17,000 miles · Jul 24, 2015
SteeringSuspension
VEHICLE DEVELOPED VIOLENT, RESONANT SHAKING AT HIGHWAY SPEED. REDUCTION TO 40 MPH WAS REQUIRED TO REGAIN VEHICLE CONTROL.
NHTSA ODI #10743417
40,000 miles · Apr 15, 2015
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK UNCONTROLLABLY. THE CONTACT HAD TO SLOW THE VEHICLE DOWN TO 30 MPH TO REGAIN CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT TIRES AND PERFORMED AN A…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK UNCONTROLLABLY. THE CONTACT HAD TO SLOW THE VEHICLE DOWN TO 30 MPH TO REGAIN CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT TIRES AND PERFORMED AN ALIGNMENT. IN ADDITION, THE FRONT SUSPENSION BARS WERE ALSO REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10705798
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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