NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
111 reportsClear category filter50,000 miles · May 4, 2020
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED WHILE DRIVING 65 MPH AND HAULING A TRAILER, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND DROVE SAFELY TO THE DESTINATION. THE VEHICLE WAS TAKEN TO AUTONATION FORD CORPUS CHRISTI LOCATED AT …
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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED WHILE DRIVING 65 MPH AND HAULING A TRAILER, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND DROVE SAFELY TO THE DESTINATION. THE VEHICLE WAS TAKEN TO AUTONATION FORD CORPUS CHRISTI LOCATED AT 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A FRONT WHEEL ALIGNMENT. THE ALIGNMENT WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #11323207
170,000 miles · Mar 31, 2020
Suspension
FRONT TIRES GO INTO A DEATH WOBBLE AS YOU ARE DRIVING OVER 55 MPH AND CANNOT BE CONTROLLED. MUST PULL OVER AND STOP TO CORRECT BUT IT WILL HAPPEN AGAIN.
NHTSA ODI #11319862
70,000 miles · Feb 11, 2020
Suspension
"DEATH WOBBLY" THE 1ST TIME THIS HAPPENED I WAS ON THE INTERSTATE TRAVELING 70MPH WHEN THE STEERING WHEEL STARTED VIOLENTLY SHAKING. I PULLED OVER ON THE SHOULDER OF THE INTERSTATE THINKING MY TIRES HAD BLOWN OUT. I WALKED AROUND MY TRUCK EVERYTHING LOOKS FINE SO I'M ON MY WAY. IT DOES IT AGAIN A FEW WEEKS LATER I HAD TO S…
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"DEATH WOBBLY" THE 1ST TIME THIS HAPPENED I WAS ON THE INTERSTATE TRAVELING 70MPH WHEN THE STEERING WHEEL STARTED VIOLENTLY SHAKING. I PULLED OVER ON THE SHOULDER OF THE INTERSTATE THINKING MY TIRES HAD BLOWN OUT. I WALKED AROUND MY TRUCK EVERYTHING LOOKS FINE SO I'M ON MY WAY. IT DOES IT AGAIN A FEW WEEKS LATER I HAD TO SLOW DOWN TO 30MPH ON THE INTERSTATE BEFORE IT WOULD STOP AT THIS TIME I HAVE TALK AROUND AND NEW WHAT WAS HAPPENING. THE SERVICE GUY AT THE DEALERSHIP TOLD ME TO PUT NEW TIRES ON THE TRUCK THAT SHOULD FIX IT. MY TIRES WERE PRACTICALLY NEW SO I WASN'T REPLACING THEM SO HE SUGGESTED ROAD FORCE BALANCE. AFTER DOING MORE RESEARCH LOOKS LIKE THIS HAS BEEN A PROBLEM FOR A LONG TIME. I REALLY HOPE THERE IS A RECALL TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED. I BOUGHT THE TRUCK USED WITH 59000 MILES ON IT AT THE PRICE OF 40K. I WOULD PROBABLY WENT WITH A DIFFERENT TRUCK HAD I KNOWN ABOUT THESE ISSUES.
NHTSA ODI #11308578
95,000 miles · Jan 13, 2020
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 55- 60 MPH, THE FRONT OF THE VEHICLE STARTED SHAKING BADLY. THE FAILURE OCCURRED WHEN DRIVING AT HIGHER SPEEDS AND MENTIONED THE FAILURE AS BEING THE 'DEATH WOBBLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE ALL FOUR TIRES WERE REP…
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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 55- 60 MPH, THE FRONT OF THE VEHICLE STARTED SHAKING BADLY. THE FAILURE OCCURRED WHEN DRIVING AT HIGHER SPEEDS AND MENTIONED THE FAILURE AS BEING THE 'DEATH WOBBLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE ALL FOUR TIRES WERE REPLACED AND TWICE AN ALIGNMENT WAS COMPLETED. THE TECHNICIAN INFORMED THE CONTACT IT COULD BE A DEATH WOBBLE RELATED FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
NHTSA ODI #11298950
85,500 miles · Dec 30, 2019
SteeringSuspension
WHEN TRAVELING ABOVE 50MPH AND HITTING MINOR TRANSITIONS, HOLES, IMPERFECTIONS IN THE ROADWAY THE FRONT GOES INTO A SEVER VIBRATION CAUSING A OUT OF CONTROL EXPERIENCE. MUST SLOW DOWN BELOW 40 MPH TO GET UNDER CONTROL. I THINK THIS IS REFERRED TO THE "DEATH WOBBLE" CONTINUE TO REPLACE PARTS TRYING TO FIND A SOLUTION
NHTSA ODI #11291957
95,000 miles · Dec 4, 2019
Suspension
TRAVELING ON INTERSTATE HIGHWAY 40 SPEED 65 MPH MY 2011 FORD F-250 CREW CAB SUPERDUTY EXPERIENCED AN EXTREMELY VIOLENT SHAKING OF VEHICLE FRONT END WHICH CAME VERY NEAR TO COMPLETE LOSS OF CONTROL. THE ONLY WAY TO STOP THE SHAKING WAS TO HIT THE BRAKES HARD AND DROP DOWN TO 20 MPH OR SO BEFORE THE SHAKING STOPPED-DANGEROUS ON A…
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TRAVELING ON INTERSTATE HIGHWAY 40 SPEED 65 MPH MY 2011 FORD F-250 CREW CAB SUPERDUTY EXPERIENCED AN EXTREMELY VIOLENT SHAKING OF VEHICLE FRONT END WHICH CAME VERY NEAR TO COMPLETE LOSS OF CONTROL. THE ONLY WAY TO STOP THE SHAKING WAS TO HIT THE BRAKES HARD AND DROP DOWN TO 20 MPH OR SO BEFORE THE SHAKING STOPPED-DANGEROUS ON A HIGH SPEED HIGHWAY. LOOKED IT UP WHEN I RETURNED FROM TRIP AND APPARENTLY THIS IS A FAIRLY COMMON PROBLEM. SUGGESTED FIXES OF ALIGNMENT, SHOCK REPLACEMENT AND TIRE BALANCING DID NOT WORK-STILL EXPERIENCE THE PROBLEM ABOUT ONCE A MONTH-ALWAYS IN A STRAIGHT LINE AND SPEEDS BETWEEN 55 AND 70 MPH. BUMPS IN THE ROAD MAKE IT MORE LIKELY TO HAPPEN. DATE BELOW IS THE LAST TIME IT OCCURRED-IT HAS HAPPENED ABOUT 10 TIMES IN THE LAST YEAR.
NHTSA ODI #11287012
176,214 miles · Nov 20, 2019
SteeringSuspension
UNCONTROLABLE FRONT WHEEL BOUNCE AT SPEEDS ABOVE 45 MPH WHEN YOU HIT EVEN THE SLIGHTEST BUMP OR VARIATION IN THE ROAD. ENTIRE TRUCK SHAKES AND YOU HAVE TO SLOW DOWN TO 20 MPH OR LOWER TO GET THE BOUNCE TO STOP. HAS HAPPENED AT LEAST 30 OR MORE TIMES. TIRES, TIRE PRESSURE, SHOCKS, STEERING STABALIZER, AND ALL FRONT END COMPONE…
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UNCONTROLABLE FRONT WHEEL BOUNCE AT SPEEDS ABOVE 45 MPH WHEN YOU HIT EVEN THE SLIGHTEST BUMP OR VARIATION IN THE ROAD. ENTIRE TRUCK SHAKES AND YOU HAVE TO SLOW DOWN TO 20 MPH OR LOWER TO GET THE BOUNCE TO STOP. HAS HAPPENED AT LEAST 30 OR MORE TIMES. TIRES, TIRE PRESSURE, SHOCKS, STEERING STABALIZER, AND ALL FRONT END COMPONENTS HAVE BEEN CHECK AND REPLACED. STILL CONTINUES TO HAPPEN. THIS ISSUE IS EXTREMELY WIDESPREAD WITH MANY FORUMS TALKING ABOUT IT. THIS WILL CAUSE MULTIPLE DEATHS IF NOT HANDLED SWIFTLY. DRIVER HAS NOT CONTROL OVER VEHICLE UNTIL THE BOUNCE STOPS. AT HIGHWAY SPEEDS (45 MPH +) THIS IS NOT AN ISSUE THAT CAN BE PUT OFF ANY LONGER. RECENTLY WATCHED ANOTHER FORD F250 (WITH 6.7 ENGINE, SO 2011 OR NEWER) GET THE TIRE BOUNCE AND ENDED UP GOING OFF THE ROAD AND ROLLING TWICE. I HIT THE SAME AREA AND WAS ABLE TO CONTROL THE BOUNCE AND SLOW BECAUSE I SAW THE OTHER FORD CRASH. I AM TRYING TO RESEARCH THE CRASH AND GET A POLICE REPORT NUMBER TO SUBMIT. I CAN'T EMPHASIZE HOW IMPORTANT IT IS THAT THIS GETS HANDLED AND FIXED BY FORD!!
NHTSA ODI #11281344
61,000 miles · Nov 9, 2019
SteeringSuspensionUnknown Or Other
DEATH WOBBLE! DEALERSHIP HAS REPLACED BALL JOINT, BUSHING, NEW TIRES, SOME CONNECTING ROD ' STILL HAPPENS!!! THIS IS GOING TO KILL ME OR SOMEBODY!!! IT HAPPENS AT 70 MPH AND ABOVE. THIS IS ALL OVER THE INTERNET ' FORD KNOWS ABOUT IT; THEY JUST HAVEN'T FIXED IT.
NHTSA ODI #11279194
80,000 miles · Nov 6, 2019
SteeringSuspensionWheels
DEATH WOBBLE. WHILE IN THE HIGHWAY AT SPEEDS ABOVE 45 MPH IF YOU HIT ANY SORT OF BUMP THE FRONT END STARTS SHAKING UNCONTROLLABLY AND HAVE TO SLOW DOWN TO ABOUT 25MPH TO REGAIN CONTROL. THIS HAS HAPPENED TO ME OVER 15 TIMES IN THE LAST MONTH. IT IS VERY DANGEROUS AND I HAVE ALMOST BEEN IN SEVERE ACCIDENTS A COUPLE TIMES. I HAVE …
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DEATH WOBBLE. WHILE IN THE HIGHWAY AT SPEEDS ABOVE 45 MPH IF YOU HIT ANY SORT OF BUMP THE FRONT END STARTS SHAKING UNCONTROLLABLY AND HAVE TO SLOW DOWN TO ABOUT 25MPH TO REGAIN CONTROL. THIS HAS HAPPENED TO ME OVER 15 TIMES IN THE LAST MONTH. IT IS VERY DANGEROUS AND I HAVE ALMOST BEEN IN SEVERE ACCIDENTS A COUPLE TIMES. I HAVE HAD IT AT THE SHOP TO FIX THIS PROBLEM. THEY REPLACED THE STEERING STABILIZER AND THE PROBLEM DID NOT GO AWAY. AFTER READING FOR HOURS ONLINE THERE IS NO EFFECTIVE FIX FOR THIS. THIS SEEMS TO BE A DANGEROUS DESIGN DEFECT THAT FORD WILL NOT ADDRESS.
NHTSA ODI #11278573
112,000 miles · Nov 2, 2019
SteeringSuspensionUnknown Or Other
THE VEHICLE HAS AN EXCESSIVE WOBBLE ALSO KNOWN AS THE DEATH WOBBLE WHEN YOU HIT ANY SLIGHT IMPERFECTIONS IN THE ROAD OR SOMETIMES ON NEWER PAVED ROADS. THE VEHICLE GOES INTO A SUDDEN LOSS OF CONTROL STATE AND YOU MUST SLOW DOWN TO 20 MPH BEFORE YOU CAN RECOVER THE LOSS OF CONTROL. THE VEHICLE HAS BEEN RETURNED TO FORD AND I HA…
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THE VEHICLE HAS AN EXCESSIVE WOBBLE ALSO KNOWN AS THE DEATH WOBBLE WHEN YOU HIT ANY SLIGHT IMPERFECTIONS IN THE ROAD OR SOMETIMES ON NEWER PAVED ROADS. THE VEHICLE GOES INTO A SUDDEN LOSS OF CONTROL STATE AND YOU MUST SLOW DOWN TO 20 MPH BEFORE YOU CAN RECOVER THE LOSS OF CONTROL. THE VEHICLE HAS BEEN RETURNED TO FORD AND I HAVE SPENT OVER $2400.00 REPLACING FRONT END PARTS AND TIRES WITH SLIGHT IMPROVEMENTS. THE DEATH WOBBLE IS STILL OCCURRING AND IS HIGHLY DANGEROUS WHILE DRIVING ESPECIALLY ON THE INTERSTATE OR HEAVY TRAFFIC AT HIGHER SPEEDS IN EXCESS OF 35 MPH.
NHTSA ODI #11277733
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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