NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
111 reportsClear category filter1,480 miles · Jan 27, 2014
SteeringSuspensionUnknown Or Other
DRIVING EAST BOUND ON THE 91 FREEWAY IN THE DIAMOND LANE I DROVE OVER A ROADWAY IMPERFECTION. AS SOON AS I HIT IT WITH MY LEFT FRONT TIRE THE VEHICLE MADE A VIOLENT MOTION TO THE LEFT ALMOST CAUSING ME TO STRIKE THE CENTER DIVIDER. THIS HAPPENED SEVERAL OTHER TIMES BEFORE I RETURNED THE VEHICLE TO THE DEALER TO HAVE IT CHECKED…
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DRIVING EAST BOUND ON THE 91 FREEWAY IN THE DIAMOND LANE I DROVE OVER A ROADWAY IMPERFECTION. AS SOON AS I HIT IT WITH MY LEFT FRONT TIRE THE VEHICLE MADE A VIOLENT MOTION TO THE LEFT ALMOST CAUSING ME TO STRIKE THE CENTER DIVIDER. THIS HAPPENED SEVERAL OTHER TIMES BEFORE I RETURNED THE VEHICLE TO THE DEALER TO HAVE IT CHECKED (12/16/2010). BY THIS TIME, STRIKING AN IMPERFECTION WITH EITHER FRONT TIRE CAUSED THE VEHICLE TO MOVE LATERALLY, LEFT OR RIGHT. AFTER SEVERAL VISITS TO THE FORD DEALER WITHOUT REMEDY, A FORD ENGINEER WAS SUMMONED FOR A TEST DRIVE. WE DROVE THE VEHICLE TO A SPOT I CONSISTENTLY HAVE THE PROBLEM AND IT VIOLENTLY PULLED TO THE LEFT WHEN THE FRONT LEFT TIRE HIT THE SPOT (TRANSITION ROAD: 405 FREEWAY TO THE NORTHBOUND 710 FREEWAY). BOTH THE ENGINEER AND THE SERVICE MANAGER WERE IN THE VEHICLE AT THAT TIME AND BOTH FELT WHAT I WAS COMPLAINING ABOUT. LATER THAT SAME DAY I WAS LOOKING AT A FORD FUSION WITH MY SON AND THE FORD ENGINEER DROVE INTO THE LOT IN A NEW FORD SUPER DUTY 4X4 THAT HE HAD DRIVEN TO THAT SAME LOCATION. HE TOLD ME AND MY SON THAT THE NEW VEHICLE DID THE SAME THING AND HE WOULD REPORT BACK TO FORD SO THAT THEY COULD DO SOMETHING ABOUT IT. I WAS LATER CONTACTED BY THE FORD MANAGER AND TOLD THAT MY PROBLEM WAS WITHIN FORDS TOLERANCE FOR THE VEHICLE. HE ALSO TOLD ME I COULD PROBABLY GO OVER TO THE FOUR WHEEL DRIVE PARTS STORE AND PURCHASE SOMETHING THAT MIGHT HELP WITH THE PROBLEM. I CONTINUE TO HAVE THIS PROBLEM BUT IT APPEARS TO BE GETTING WORSE. EVEN MY FRIENDS WHO DRIVE WITH ME COMPLAIN ABOUT THIS ISSUE TELLING ME I NEED TO DO SOMETHING ABOUT IT. THIS PAST WEEK I CONTACTED FORD AGAIN VIA THEIR FIX-IT HOT LINE AND SPOKE WITH ONE OF THEIR REPRESENTATIVES WHO LOOKED INTO MY COMPLAINT (HE SPOKE WITH THE FORD MANAGER AND FORD ENGINEER). TODAY HE ADVISED ME THE PROBLEM WAS NORMAL FOR THE VEHICLE. ANYONE ELSE COMPLAINING? *TR
NHTSA ODI #10561710
85,000 miles · Jan 13, 2014
SteeringSuspension
WHILE DRIVING AT FREEWAY SPEED HIT POTHOLE AND TRUCK BEGAN TO SHAKE VIOLENTLY. PULLED OF THE FREEWAY TO INSPECT AND EVERYTHING LOOKED OK. GOT BACK ONTO FREEWAY AND CROSSED OVER A BRIDGE AND THE SAME VIOLENT SHAKE HAPPENED UNTIL I SLOWED DOWN TO ABOUT 40 MPH. DROPPED TRUCK OFF AT DEALER ON WAY HOME FROM WORK. *TR
NHTSA ODI #10559732
47,503 miles · Jan 11, 2014
SteeringSuspension
WHILE DRIVING ON STRAIGHT ROADS, IF YOU ENCOUNTER ROUGH ROAD SURFACE (CONSTRUCTION, POTHOLE, ETC) STEERING AND FRONT END OF THE VEHICLE BEGINS TO OSCILLATE VIOLENTLY. IT IS ALMOST LIKE THE OSCILLATION CREATES A HARMONIC FREQUENCY THAT INCREASES THE INTENSITY TO A DEGREE THAT THE VEHICLE MUST BE SLOWED OR STOPPED TO RECOVER. *TR
NHTSA ODI #10559433
66,000 miles · Dec 26, 2013
SteeringSuspension
I WAS TRAVELING SOUTH ON HIGHWAY 99 IN THE CENTRAL VALLEY OF CALIFORNIA NORTH OF VISALIA, CA. I WAS MAINTAINING MY SPEED IN THE FAST (SECOND LANE) LANE BETWEEN 65 AND 70 MPH ON A PORTION OF THE HIGHWAY THAT WAS RECENTLY LAID WITH FRESH ASPHALT. THIS OF COURSE, MADE THE ROAD SURFACE VERY SMOOTH ALTHOUGH THERE WAS SOME TRANSITIO…
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I WAS TRAVELING SOUTH ON HIGHWAY 99 IN THE CENTRAL VALLEY OF CALIFORNIA NORTH OF VISALIA, CA. I WAS MAINTAINING MY SPEED IN THE FAST (SECOND LANE) LANE BETWEEN 65 AND 70 MPH ON A PORTION OF THE HIGHWAY THAT WAS RECENTLY LAID WITH FRESH ASPHALT. THIS OF COURSE, MADE THE ROAD SURFACE VERY SMOOTH ALTHOUGH THERE WAS SOME TRANSITION PORTIONS OF THE ROAD SURFACE WITH A FEW ROUGHER SECTIONS. GOING OVER ONE OF THE TRANSITIONS THE FRONT END OF THE TRUCK BEGAN TO SHAKE VIOLENTLY. I IMMEDIATELY ATTEMPTED TO SLOW DOWN WHICH WAS VERY DANGEROUS DUE TO THE AMOUNT OF TRAFFIC BOTH BEHIND ME AND TO THE SLOW LANE TO MY RIGHT. I BELIEVE THE OTHER DRIVES SAW MY SITUATION AND ALLOWED ME TO PULL TO THE SLOW LANE TO GET CONTROL OF THE TRUCK. ONCE MY SPEED WAS REDUCED TO AROUND 35 TO 40 MPH, THE SHAKING STOPPED. THE PASSENGER WHO WAS WITH ME WAS UNDOUBTEDLY SHAKEN UP - NO BUN INTENDED. UNFORTUNATELY, THIS WAS THE SECOND TIME I EXPERIENCED THE "DEATH WOBBLE" THAT SO MANY OTHER FORD TRUCK OWNERS HAVE EXPERIENCED. THE FIRST OCCURRENCE WAS ABOUT THREE MONTHS EARLIER WHILE TRAVELING ON THE GOLDEN STATE HIGHWAY IN BAKERSFIELD, CA. MY SPEED AT THAT TIME WAS 60 MPH AND BEGAN TO SHAKE UNCONTROLLABLY AFTER PASSING OVER A CONCRETE TO CONCRETE TRANSITION IN THE ROAD. FOLLOWING BOTH EVENTS I TOOK MY TRUCK TO THE LOCAL FORD DEALER FOR DIAGNOSIS. MY DEALER IS JIM BURKE FORD, BAKERSFIELD, CA. THE FIRST TIME INTO SERVICE THE DEALER CHANGED OUT THE STEERING STABILIZE AND SAID ALL OTHER FRONT END AND STEERING COMPONENTS CHECKED OUT FINE. THE STEERING STABILIZER CHANGE OUT WAS FUNNY BECAUSE I HAD REPLACED THE ORIGINAL ONE AND INSTALLED A NEW BILSTEIN BRAND STEERING STABILIZER ON THE TRUCK A FEW MONTHS PRIOR. I HAVE ENJOYED THIS TRUCK BUT IT IS BEGINNING TO SCARE MY AS I'M CONCERNED ANOTHER EVENT COULD RESULT IN A SERIOUS ACCIDENT. PLEASE HELP US FORD TRUCK OWNERS. THANK YOU. *TR
NHTSA ODI #10557240
15,000 miles · Nov 18, 2013
SteeringSuspension
I HAVE AN F-250 SUPER DUTY FX4. THE TRUCK ONLY HAS 15,000 MILES AND LAST YEAR IN OCT, 2012 THE TRUCK HAD A VIOLENT SHIMMY IN THE FRONT END AT 9,000 MILES. THIS OCCURRED ON TWO DIFFERENT OCCASIONS AND I TOOK THE TRUCK TO THE DEALER AND THEY REPLACED THE STEERING STABILIZER AND THE PROBLEM WAS FIXED FOR ABOUT A YEAR. THE TRUCK …
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I HAVE AN F-250 SUPER DUTY FX4. THE TRUCK ONLY HAS 15,000 MILES AND LAST YEAR IN OCT, 2012 THE TRUCK HAD A VIOLENT SHIMMY IN THE FRONT END AT 9,000 MILES. THIS OCCURRED ON TWO DIFFERENT OCCASIONS AND I TOOK THE TRUCK TO THE DEALER AND THEY REPLACED THE STEERING STABILIZER AND THE PROBLEM WAS FIXED FOR ABOUT A YEAR. THE TRUCK HAS STARTED THIS SHAKING AGAIN. THIS HAS OCCURRED THREE DIFFERENT TIMES IN THE LAST MONTH. THIS HAPPENS IF I CHANGE LANES THAT ARE UNEVEN AT ABOUT 35-40 MPH AND WILL ALSO HAPPEN AT SPEEDS GREATER THAN 60 MPH IF THE ROAD IS A BIT BUMPY. IT IS VERY SCARY AND THE TRUCK IS UNCONTROLLABLE UNTIL THE SHAKING STOPS. *TR
NHTSA ODI #10552681
31,000 miles · Nov 13, 2013
Suspension
AS I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEED, ALL OF THE SUDDEN AFTER GOING OVER A ROUGH PATCH OF ROAD, I EXPERIENCED A SEVERE RATTLING AND LOSS OF CONTROL. I HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY AND NEARLY CAUSED A MULTIPLE CAR PILE UP. A WEEK LATER, I HAD THE SAME THING. THIS TIME AS I WAS APPROACHING HIGHWAY SP…
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AS I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEED, ALL OF THE SUDDEN AFTER GOING OVER A ROUGH PATCH OF ROAD, I EXPERIENCED A SEVERE RATTLING AND LOSS OF CONTROL. I HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY AND NEARLY CAUSED A MULTIPLE CAR PILE UP. A WEEK LATER, I HAD THE SAME THING. THIS TIME AS I WAS APPROACHING HIGHWAY SPEED GETTING ON TO THE HIGHWAY. AFTER COMING TO A COMPLETE STOP, THIS CAUSED ANOTHER ACCIDENT ON THAT HIGHWAY THAT I WAS NOT INVOLVED IN BUT WAS A DIRECT RESULT OF MY HAVING TO SLOW TO A STOP DUE TO THIS INCIDENT. AFTER THIS, I LOOKED ONLINE AND IT APPEARS THAT THIS HAS BEEN A PROBLEM WITH FORD SUPER DUTY TRUCKS SINCE 2006 AND HAS CAUSED MORE THAN ONE ACCIDENT AND POSSIBLE FATALITIES. THIS IS A FAIRLY COMMON PROBLEM AS WELL. THE TRUCK IS LESS THAN 3 YEARS OLD, AND HAS LESS THAN 36,000 MILES ON IT. *TR
NHTSA ODI #10552092
30,500 miles · Aug 7, 2013
SteeringSuspension
WAS GOING OVER A BRIDGE THAT HAD UNEVEN PAVEMENT WITH A SLIGHT BANK TO THE LEFT AND THE STEERING AND ENTIRE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY AND PUT THE VEHICLE INTO THE NEARBY FIELD AFTER RUNNING OFF THE ROAD. I CONTACTED FORD DEALERSHIP AND WAS INFORMED TO CHECK TIRE AIR PRESSURE (AIR PRESSURE WAS FINE-STOCK TIRES AND RI…
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WAS GOING OVER A BRIDGE THAT HAD UNEVEN PAVEMENT WITH A SLIGHT BANK TO THE LEFT AND THE STEERING AND ENTIRE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY AND PUT THE VEHICLE INTO THE NEARBY FIELD AFTER RUNNING OFF THE ROAD. I CONTACTED FORD DEALERSHIP AND WAS INFORMED TO CHECK TIRE AIR PRESSURE (AIR PRESSURE WAS FINE-STOCK TIRES AND RIMS). FRONT STEERING STABILIZER WAS CHECKED AND THAT WAS FINE. TRACK BAR AND TIE ROD CHECKED AND THOSE TOO WERE FINE. A LOCAL FOUR WHEEL DRIVE SHOP INFORMED ME THAT THEY ARE QUITE AWARE OF THIS PROBLEM AND AT 31000 MILES THEY RECOMMENDED CHANGING THE TIE ROD, DUAL STEERING STABILIZERS, AND ANOTHER ALIGNMENT. MOST OFF ROAD DEALERS ARE AWARE OF THIS PROBLEM AND EVEN SAY TO ADJUST THE CASTER TO A POSITIVE 4 TO CORRECT. AS SEEN ON THE INTERNET, THIS BEGAN AROUND 2005 WITH STRAIGHT AXLE AND COIL SUSPENSION. FORD MUST RECTIFY THIS PROBLEM! *TR
NHTSA ODI #10534069
120,000 miles · Jul 23, 2013
SteeringSuspensionWheels
WHILE DRIVING AT 70 MPH ON THE INTERSTATE, AFTER HITTING A SMALL BUMP IN THE ROAD, THE FRONT END OF MY 2011 F250 FX4 DIESEL BEGAN VIOLENTLY. I HAD TO PULL ONTO THE MEDIAN AND SLOW TO LESS THAN 20 MPH TO MAKE IT STOP. THIS HAS BEEN AN ONGOING PROBLEM, AND, ALTHOUGH I HAVE BROUGHT THE VEHICLE IN FOR SERVICE, CHANGING THE SHOCKS AN…
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WHILE DRIVING AT 70 MPH ON THE INTERSTATE, AFTER HITTING A SMALL BUMP IN THE ROAD, THE FRONT END OF MY 2011 F250 FX4 DIESEL BEGAN VIOLENTLY. I HAD TO PULL ONTO THE MEDIAN AND SLOW TO LESS THAN 20 MPH TO MAKE IT STOP. THIS HAS BEEN AN ONGOING PROBLEM, AND, ALTHOUGH I HAVE BROUGHT THE VEHICLE IN FOR SERVICE, CHANGING THE SHOCKS AND STEERING STABILIZER, I STILL HAVE THE SAME ISSUES. *TR
NHTSA ODI #10531521
80,000 miles · Jul 21, 2013
SteeringSuspensionWheels
I HAVE HAD REPEATED ISSUES WITH THE STEERING OF MY TRUCK. I HAVE TAKEN IT IN TO THE FORD DEALERSHIP FOR THE LAST 2 YEARS AND HAVE BEEN UNABLE TO GET THIS RESOLVED. THE ISSUE IS KNOWN AS THE "DEATH WOBBLE". I WAS UNAWARE OF HOW COMMON THIS ISSUE WAS UNTIL I STARTED READING FORMS WHERE MANY PEOPLE HAVE HAD THE SAME COMPLAINT. …
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I HAVE HAD REPEATED ISSUES WITH THE STEERING OF MY TRUCK. I HAVE TAKEN IT IN TO THE FORD DEALERSHIP FOR THE LAST 2 YEARS AND HAVE BEEN UNABLE TO GET THIS RESOLVED. THE ISSUE IS KNOWN AS THE "DEATH WOBBLE". I WAS UNAWARE OF HOW COMMON THIS ISSUE WAS UNTIL I STARTED READING FORMS WHERE MANY PEOPLE HAVE HAD THE SAME COMPLAINT. I HAVE NEARLY LOST CONTROL OF MY TRUCK WAY TOO MANY TIMES. *TR
NHTSA ODI #10526016
3,000 miles · Apr 16, 2013
SteeringSuspensionWheels
DURING A DRIVE ON THE HWY, THE VEHICLE WENT OVER AN UNEVEN SECTION OF THE ROAD CAUSING THE VEHICLE TO WOBBLE AND SHAKE VIOLENTLY. I PULLED OVER TO INSPECT THE FRONT END OF THE VEHICLE THINKING I HAD HIT SOMETHING OR HAD A FLAT TIRED. NOTHING OUT OF THE ORDINARY WAS FOUND. THE SAME EVENT OCCURRED A MONTH OR SO LATER WHEN DRI…
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DURING A DRIVE ON THE HWY, THE VEHICLE WENT OVER AN UNEVEN SECTION OF THE ROAD CAUSING THE VEHICLE TO WOBBLE AND SHAKE VIOLENTLY. I PULLED OVER TO INSPECT THE FRONT END OF THE VEHICLE THINKING I HAD HIT SOMETHING OR HAD A FLAT TIRED. NOTHING OUT OF THE ORDINARY WAS FOUND. THE SAME EVENT OCCURRED A MONTH OR SO LATER WHEN DRIVING BACK FROM THE AIRPORT AND HIT A POT HOLE AT ABOUT 50 MILES AN HOUR. THE VEHICLE ONCE AGAIN FELT OUT OF CONTROL SHIFTING FROM LEFT TO RIGHT ON THE HWY AND FELT UNCONTROLLABLE. GOT HOME, CHECKED ALL ASSOCIATED SUSPENSION HARDWARE AND NOTHING OUT OF THE ORDINARY WAS DETECTED. AT THIS POINT, I AM A BIT HESITANT TO GO AT SPEED LIMIT AND CONSTANTLY WATCHING, AVOIDING MAIN HIGHWAYS. IT SEEMS LIKE THE VEHICLE HAS SUSPENSION ISSUES AND IT WAS NOT DESIGNED ACCORDINGLY TO ITS HEAVY DUTY RATINGS. THE VEHICLE IS A ROAD HAZARD AND A DANGER TO THE DRIVER AND OTHER DRIVERS.. *TR
NHTSA ODI #10508385
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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