NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
102 reportsClear category filter30 miles · Mar 29, 2018
Steering
STEERING BECOMES TIGHT THEN WANDERS WITH NOT ABLE TO REGAIN CONTROL OF STEERING UNTIL VEHICLE IS PARKED FOR SOMETIME. MECHANIC SAID ALL PARTS ARE IN GOOD WORKING ORDER. HAPPENS AFTER A TURN BUT IF YOU STOP AND TURN OFF TRUCK FOR SEVERAL MINUTES IT SEEMS FINE FOR AWHILE. THIS MOSTLY IN TOWN SLOW TO MEDIUM SPEED 15-45 MPH. IT HAS …
Read full complaint
STEERING BECOMES TIGHT THEN WANDERS WITH NOT ABLE TO REGAIN CONTROL OF STEERING UNTIL VEHICLE IS PARKED FOR SOMETIME. MECHANIC SAID ALL PARTS ARE IN GOOD WORKING ORDER. HAPPENS AFTER A TURN BUT IF YOU STOP AND TURN OFF TRUCK FOR SEVERAL MINUTES IT SEEMS FINE FOR AWHILE. THIS MOSTLY IN TOWN SLOW TO MEDIUM SPEED 15-45 MPH. IT HAS HAPPENED FOR ABOUT THREE MONTHS NOW. 3-29-2018 AND @40-50 DEGREES OUTSIDE.
NHTSA ODI #11082090
154,000 miles · Mar 6, 2018
SteeringSuspensionWheels
DEATH WOBBLE, WE ALMOST DIED ON 395, HAD TO STOP FAST AND IT HAPPED TWICE. WITH IN 10 MIN OF EACH OTHER, HE GOT NEW TIRES, AND ALIGNMENT A MONTH AGO. TOWING HORSE TRAILER. PLEASE HELP WITH THIS ISSUE. THIS IS OUR SECOND FORD TRUCK, WE HAVE A154,000. MILES. WE ARE NOT GOING TO BUY ANOTHER FORD IF YOU DO NOT HAVE REMEDY TO F…
Read full complaint
DEATH WOBBLE, WE ALMOST DIED ON 395, HAD TO STOP FAST AND IT HAPPED TWICE. WITH IN 10 MIN OF EACH OTHER, HE GOT NEW TIRES, AND ALIGNMENT A MONTH AGO. TOWING HORSE TRAILER. PLEASE HELP WITH THIS ISSUE. THIS IS OUR SECOND FORD TRUCK, WE HAVE A154,000. MILES. WE ARE NOT GOING TO BUY ANOTHER FORD IF YOU DO NOT HAVE REMEDY TO FIX THIS ISSUE
NHTSA ODI #11076502
126,000 miles · Sep 25, 2017
Steering
VEHICLE HAS A VIOLENT SPEED WOBBLE WHEN CROSSING SMALL BUMP IN ROAD AT HIGHWAY SPEED THIS IS MORE UNNERVING AS THIS OCCURS ON A CURVE VEHICLE WILL MOVE ACROSS LANE
NHTSA ODI #11025340
50,000 miles · Aug 13, 2017
SteeringSuspension
SPEED APPROXIMATELY 55 ON CURVE, TRUCK FRONT END BEGAN TO VIOLENTLY SHIMMY AND WOBBLE TO POINT OF LOSS OF CONTROL. DESTROYED FRONT ROTORS, BRAKE SHOES, AND MASTER BRAKE CYLINDER AS PER PEP BOYS REPAIR RECEIPT. REPEATED AFTER REPAIR AT SAME SPEED. TRUCK HAS 50,000 MILES, VERY LITTLE OFF ROAD MILEAGE. INTERNET RESEARCH INDIC…
Read full complaint
SPEED APPROXIMATELY 55 ON CURVE, TRUCK FRONT END BEGAN TO VIOLENTLY SHIMMY AND WOBBLE TO POINT OF LOSS OF CONTROL. DESTROYED FRONT ROTORS, BRAKE SHOES, AND MASTER BRAKE CYLINDER AS PER PEP BOYS REPAIR RECEIPT. REPEATED AFTER REPAIR AT SAME SPEED. TRUCK HAS 50,000 MILES, VERY LITTLE OFF ROAD MILEAGE. INTERNET RESEARCH INDICATES OTHER DRIVERS' INSTANCES WITH THIS MODEL TRUCK AS "DEATH WOBBLE".
NHTSA ODI #11014891
25,000 miles · Jun 27, 2017
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH, THE VEHICLE WOBBLED AND SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (MAC HAIK FORD LINCOLN HYUNDAI 4506 N NAVARRO ST, VICTORIA, TX 77904), BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED UNKNOWN PARTS ON THE FRONT END OF THE VEHICLE, B…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH, THE VEHICLE WOBBLED AND SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (MAC HAIK FORD LINCOLN HYUNDAI 4506 N NAVARRO ST, VICTORIA, TX 77904), BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED UNKNOWN PARTS ON THE FRONT END OF THE VEHICLE, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER STATED THAT THE CONTACT SHOULD TAKE THE VEHICLE TO A DEALER AND HAVE IT DIAGNOSED. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #11001691
97,508 miles · May 16, 2017
SteeringSuspension
WHEN DRIVING THIS TRUCK, IF YOU HIT A POTHOLE OR ANY UNEVEN SURFACE, THE TRUCK WILL SHAKE VIOLENTLY AND IT'S ALL OVER THE ROAD. IT TAKES ALL THE STRENGTH IN MY BODY JUST TO HOLD ONTO THE STEERING WHEEL, AND THE ONLY WAY TO STOP IT IS COME ALMOST TO A COMPLETE STOP. SOMEONE'S GOING TO GET KILLED, BECAUSE WHEN IT START TO SHAKE, Y…
Read full complaint
WHEN DRIVING THIS TRUCK, IF YOU HIT A POTHOLE OR ANY UNEVEN SURFACE, THE TRUCK WILL SHAKE VIOLENTLY AND IT'S ALL OVER THE ROAD. IT TAKES ALL THE STRENGTH IN MY BODY JUST TO HOLD ONTO THE STEERING WHEEL, AND THE ONLY WAY TO STOP IT IS COME ALMOST TO A COMPLETE STOP. SOMEONE'S GOING TO GET KILLED, BECAUSE WHEN IT START TO SHAKE, YOU HAVE KNOW CONTROL OVER THE DIRECTION IT'S GOING TO GO. FROM WHAT I'VE READ ON THE NET, THIS SHAKE IS CALLED THE DEATH WOBBLE AND FOR GOOD REASONS. I ALSO HEARD THAT FORD HAD KNOWN ABOUT THIS DEFECT FOR YEARS, BUT WANT DO ANYTHING EXCEPT GIVE YOU THE RUN AROUND.
NHTSA ODI #10986078
50,200 miles · Feb 19, 2017
Steering
DRIVING 60 - 65MPH,WHEN I RAN OVER DIPS OR BUMPS IN THE HWY MY STEERING WHEEL AND FRONT END STARTED SHAKING AND SHIMMING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO MAINTAIN CONTROL OF THE STEERING WHEEL. I DID NOT APPLY BRAKES BUT DID TAKE FOOT OFF GAS PEDAL AND WHEN TRUCK SPEED REACHED 40MPH VIOLENT SHAKES STOPPED. THIS IS NOT…
Read full complaint
DRIVING 60 - 65MPH,WHEN I RAN OVER DIPS OR BUMPS IN THE HWY MY STEERING WHEEL AND FRONT END STARTED SHAKING AND SHIMMING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO MAINTAIN CONTROL OF THE STEERING WHEEL. I DID NOT APPLY BRAKES BUT DID TAKE FOOT OFF GAS PEDAL AND WHEN TRUCK SPEED REACHED 40MPH VIOLENT SHAKES STOPPED. THIS IS NOT AN ISOLATED INCIDENT HOWEVER IT DOES NOT ALWAYS HAPPEN OVER ALL BUMPS OR DIPS. IT JUST HAPPENED TODAY FEB-19 2017 WHEN WE WERE PULLING OUR HORSE TRAILER AT A SPEED OF 62MPH. THIS TRUCK ONLY HAS 50,200 MILES SO IT SHOULD NOT BE WORN OUT. I CAN NOT BELIEVE THAT THE FORD ENGINEERS DO NOT KNOW ABOUT THIS PROBLEM SINCE IT IS SO DANGEROUS AND COULD CAUSE SOMEONE TO LOOSE CONTROL WHICH WOULD BE DISASTROUS WHEN PULLING A HORSE TRAILER LIKE WE DO. I WILL TAKE IT TO THE FORD DEALER HOWEVER I BET THEY WILL CHARGE ME HUNDREDS OF DOLLARS TO TRY TO FIX WHATEVER AILS THIS TRUCK WHICH I BELIEVE IS UNFAIR SINCE FORD HIRES TOP ENGINEERS TO BUILD SAFE TRUCKS.
NHTSA ODI #10955510
89,000 miles · Dec 17, 2016
SteeringWheels
WHEN HITTING UNEVEN PAYMENT AT HIGHWAY SPEEDS THE FRONT TIRES AND STEERING STARTS TO SHAKE. AS SPEED DECREASES, THE WOBBLE INCREASES TO THE POINT WHERE THE VIOLENT SHAKING WILL NOT STOP UNTIL ALMOST A COMPLETE STOP. I FOLLOWED THE NHTSA RECOMMENDATION OF 65 PSI AND OTHER PRESSURES AND IT HAS NO AFFECT ON THE WOBBLE. IMO I B…
Read full complaint
WHEN HITTING UNEVEN PAYMENT AT HIGHWAY SPEEDS THE FRONT TIRES AND STEERING STARTS TO SHAKE. AS SPEED DECREASES, THE WOBBLE INCREASES TO THE POINT WHERE THE VIOLENT SHAKING WILL NOT STOP UNTIL ALMOST A COMPLETE STOP. I FOLLOWED THE NHTSA RECOMMENDATION OF 65 PSI AND OTHER PRESSURES AND IT HAS NO AFFECT ON THE WOBBLE. IMO I BELIEVE THAT AS THE TIRES WEAR DOWN, THEY HAVE LESS TRACTION ON THE ROAD SURFACE WHICH ALLOWS FOR THE OSCILLATION OF THE TIRES TO OCCUR. PUTTING ON NEW TIRES IS A BANDAID FOR A DEFECTIVE DESIGN. I HAVE HEARD THAT CHANGING THE POSITION OF THE AXLE (I BELIEVE CAMBER) CAN CORRECT THE PROBLEM. THIS CAN ONLY BE DONE WITH SHIMS. IN MY CASE, I NOTICED THAT THE SHAKING BECAME WORSE AS I SLOWED DOWN. THE NATURAL REACTION IS TO BRAKE WHEN THE WOBBLE BEGINS. I DECIDED THAT THE NEXT TIME IT OCCURRED, I WOULD SPEED UP. IT WORKS. THE WOBBLE CORRECTS ITSELF IN A FEW SECONDS AND IS NEVER NEAR AS SEVERE AS WHEN I SLOW DOWN. THIS IS A DANGEROUS CONDITION AND SHOULD BE LOOKED INTO DEEPER THAN HAS BEEN IN THE PAST. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW YEARS. FORD, YOU KNOW ABOUT THIS PROBLEM.
NHTSA ODI #10935989
100,000 miles · Dec 6, 2016
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANU…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ODI #10930180
70,000 miles · Aug 29, 2016
SteeringSuspension
WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS …
Read full complaint
WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS A DESIGN DEFECT THAT FORD SHOULD BE RESPONSIBLE FOR. A PERSON SHOULD NOT SPEND $60,000 ON A VEHICLE ONLY TO HAVE TO TURN AROUND AND SINK THOUSANDS MORE JUST TO HAVE A SAFE VEHICLE. THIS SHOULD BE A RECALL AND CORRECTED BY FORD. HOW MANY CRASHES/DEATHS HAVE HAPPENED BUT HAVE NOT BEEN ATTRIBUTED TO THIS AS IT HAS NOT OFFICIALLY BEEN A RECALL ISSUE??
NHTSA ODI #10899123
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Illustration