NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
102 reportsClear category filter161,000 miles · Jun 10, 2020
Service BrakesSteeringSuspension
I WAS DRIVING ON THE INTERSTATE AND HIT A BUMP IN THE ROAD AND THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY, BRAKES BARELY WORKED WHILE TRYING TO PULL OFF THE ROAD. AT FIRST I THOUGHT THAT MY TIRES WERE ABOUT TO COME OFF MY TRUCK, THE SHAKING WAS SO BAD THAT ITEMS IN THE SEAT ENDED UP ON THE FLOORBOARD OF THE TRUCK. WHILE TRY…
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I WAS DRIVING ON THE INTERSTATE AND HIT A BUMP IN THE ROAD AND THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY, BRAKES BARELY WORKED WHILE TRYING TO PULL OFF THE ROAD. AT FIRST I THOUGHT THAT MY TIRES WERE ABOUT TO COME OFF MY TRUCK, THE SHAKING WAS SO BAD THAT ITEMS IN THE SEAT ENDED UP ON THE FLOORBOARD OF THE TRUCK. WHILE TRYING TO GET THE TRUCK TO STOP AND OFF THE INTERSTATE I WAS ALMOST REAR ENDED BY AN 18 WHEELER. *TR
NHTSA ODI #11328200
124,000 miles · Jun 2, 2020
Steering
VIOLENT SHAKING AT FREEWAY SPEEDS THAT OCCUR BETWEEN 55-75 MPH CAUSING THE 'DEATH WOBBLE' HAVE TO SLOW DOWN TO UNDER 40 MPH TO HAVE THE SHAKING COMPLETELY STOP HAVE REPLACED THE STEERING DAMPER, THE TRACK BAR WITH NEW BUSHINGS AND HAVE HAD AN ALIGNMENT DONE AND HAVE HAD SEVERAL SHOPS LOOK AT IT AND HAVE FOUND NO OTHER ISSUES WIT…
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VIOLENT SHAKING AT FREEWAY SPEEDS THAT OCCUR BETWEEN 55-75 MPH CAUSING THE 'DEATH WOBBLE' HAVE TO SLOW DOWN TO UNDER 40 MPH TO HAVE THE SHAKING COMPLETELY STOP HAVE REPLACED THE STEERING DAMPER, THE TRACK BAR WITH NEW BUSHINGS AND HAVE HAD AN ALIGNMENT DONE AND HAVE HAD SEVERAL SHOPS LOOK AT IT AND HAVE FOUND NO OTHER ISSUES WITH THE FRONT END, STEERING COMPONENTS OR SUSPENSION COMPONENTS THAT NEED TO BE REPLACED. SPOKE WITH A LOCAL FORD DEALERSHIP AND WAS TOLD THAT I NEEDED TO REPLACE THE STEERING DAMPER AND THAT WOULD SOLVE THE PROBLEM WHICH I KNOW IT DID NOT BECAUSE IT HAD ALREADY BEEN REPLACED AND THIS WOBBLE HAS HAPPENED ALMOST 10 TIMES IN LESS THEN A FEW MONTHS. *TR
NHTSA ODI #11326926
Mileage unknown · May 25, 2020
SteeringSuspensionUnknown Or Other
VEHICLE IN MOTION AT 60 TO 65 MPH ON SMOOTH PUBLIC CITY HIGHWAY WHEN THE VEHICLE BEGAN SHAKING UNCONTROLLABLY PARTICULARLY IN THE FRONT END. STEERING BECAME DIFFICULT TO CONTROL AND ALTHOUGH I IMMEDIATELY BEGAN TO BRAKE AND ATTEMPT TO KEEP IT FROM THE MEDIAN OR DITCH THE VEHICLE DIDN'T CEASE THE UNCONTROLLABLE SHAKING UNTIL I C…
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VEHICLE IN MOTION AT 60 TO 65 MPH ON SMOOTH PUBLIC CITY HIGHWAY WHEN THE VEHICLE BEGAN SHAKING UNCONTROLLABLY PARTICULARLY IN THE FRONT END. STEERING BECAME DIFFICULT TO CONTROL AND ALTHOUGH I IMMEDIATELY BEGAN TO BRAKE AND ATTEMPT TO KEEP IT FROM THE MEDIAN OR DITCH THE VEHICLE DIDN'T CEASE THE UNCONTROLLABLE SHAKING UNTIL I CAME TO A NEAR STOP OFF THE EDGE OF THE HIGHWAY. IT CONTINUES TO FEEL AS IF IT WERE ABOUT TO OCCUR ANY MOMENT AGAIN THE REMAINING 20 MILES TO MY HOME. I INTEND ON TAKING IT TO THE FORD DEALERSHIP FIRST THING IN THE MORNING AS IF WAS A DANGEROUS SITUATION TO MYSELF AND WIFE AS WELL AS OTHER DRIVERS ON THE HIGHWAY. PURCHASED VEHICLE LESS THAN 5 MONTHS AGO.
NHTSA ODI #11325880
87,000 miles · May 11, 2020
SteeringSuspension
TRUCK HAS EXCESSIVE WOBBLE AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL. DEATH WOBBLE. NEW TIRES, TRACK BAR, TIE ROD ENDS HAVE BEEN INSTALLED AND FRONT END ADJUSTED TO FORD BULLETIN WITH NO SOLUTION OF CORRECTING THE ISSUE. THIS ISSUE STARTED IN AUGUST 2018 AND HAS BEEN IN THE DEALERSHIP SEVERAL TIMES FOR CORRECTIONS. THE TRUCK WAS…
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TRUCK HAS EXCESSIVE WOBBLE AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL. DEATH WOBBLE. NEW TIRES, TRACK BAR, TIE ROD ENDS HAVE BEEN INSTALLED AND FRONT END ADJUSTED TO FORD BULLETIN WITH NO SOLUTION OF CORRECTING THE ISSUE. THIS ISSUE STARTED IN AUGUST 2018 AND HAS BEEN IN THE DEALERSHIP SEVERAL TIMES FOR CORRECTIONS. THE TRUCK WAS IN THE SHOP AGAIN LAST WEEK WITH THE SAME ISSUE. *TR
NHTSA ODI #11324141
85,500 miles · Dec 30, 2019
SteeringSuspension
WHEN TRAVELING ABOVE 50MPH AND HITTING MINOR TRANSITIONS, HOLES, IMPERFECTIONS IN THE ROADWAY THE FRONT GOES INTO A SEVER VIBRATION CAUSING A OUT OF CONTROL EXPERIENCE. MUST SLOW DOWN BELOW 40 MPH TO GET UNDER CONTROL. I THINK THIS IS REFERRED TO THE "DEATH WOBBLE" CONTINUE TO REPLACE PARTS TRYING TO FIND A SOLUTION
NHTSA ODI #11291957
44,000 miles · Dec 13, 2019
Steering
ON THE 17TH OF OCTOBER 2019 DRIVING DOWN THE INTERSTATE FROM NEBRASKA TO COLORADO MY TRUCK IT WOULD HIT A BUMP OR SEAM IN THE ROAD AND IT WOULD START TO SHAKE THE STEERING WHEEL WOULD SHAKE THE TRUCK WAS SHAKE VIGOROUSLY UNTIL I HAD SLOWED IT DOWN TO LESS THAN 20 IT WOULD QUIT THIS HAPPENED TO ME ABOUT 7 TIMES FROM THEN ON I JUS…
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ON THE 17TH OF OCTOBER 2019 DRIVING DOWN THE INTERSTATE FROM NEBRASKA TO COLORADO MY TRUCK IT WOULD HIT A BUMP OR SEAM IN THE ROAD AND IT WOULD START TO SHAKE THE STEERING WHEEL WOULD SHAKE THE TRUCK WAS SHAKE VIGOROUSLY UNTIL I HAD SLOWED IT DOWN TO LESS THAN 20 IT WOULD QUIT THIS HAPPENED TO ME ABOUT 7 TIMES FROM THEN ON I JUST KEPT SPEED DOWN GET OFF THAT I GOT OFF THE INTERSTATE AND MY KEPT MY SPEED DOWN TO UNDER 60 AND IT DID NOT HAPPEN AGAIN I DID TAKE IT TO THE DEALER TO BE FIXED, AT MY EXPENSE, I BOUGHT NEW TIRES I HAD THE ALIGNMENT DONE AND EVERYBODY TELLS ME THIS WILL FIX WHAT THEY CALL THE DEATH WOBBLE BUT IT WAS VERY SCARY AND MY TRUCK ONLY HAS 45000 MILES ON IT! I JUST WANTED TO REPORT THIS PROBLEM IT IS NOT SAFE AT ALL I HOPE IT DOESN'T HAPPEN AGAIN
NHTSA ODI #11288834
176,214 miles · Nov 20, 2019
SteeringSuspension
UNCONTROLABLE FRONT WHEEL BOUNCE AT SPEEDS ABOVE 45 MPH WHEN YOU HIT EVEN THE SLIGHTEST BUMP OR VARIATION IN THE ROAD. ENTIRE TRUCK SHAKES AND YOU HAVE TO SLOW DOWN TO 20 MPH OR LOWER TO GET THE BOUNCE TO STOP. HAS HAPPENED AT LEAST 30 OR MORE TIMES. TIRES, TIRE PRESSURE, SHOCKS, STEERING STABALIZER, AND ALL FRONT END COMPONE…
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UNCONTROLABLE FRONT WHEEL BOUNCE AT SPEEDS ABOVE 45 MPH WHEN YOU HIT EVEN THE SLIGHTEST BUMP OR VARIATION IN THE ROAD. ENTIRE TRUCK SHAKES AND YOU HAVE TO SLOW DOWN TO 20 MPH OR LOWER TO GET THE BOUNCE TO STOP. HAS HAPPENED AT LEAST 30 OR MORE TIMES. TIRES, TIRE PRESSURE, SHOCKS, STEERING STABALIZER, AND ALL FRONT END COMPONENTS HAVE BEEN CHECK AND REPLACED. STILL CONTINUES TO HAPPEN. THIS ISSUE IS EXTREMELY WIDESPREAD WITH MANY FORUMS TALKING ABOUT IT. THIS WILL CAUSE MULTIPLE DEATHS IF NOT HANDLED SWIFTLY. DRIVER HAS NOT CONTROL OVER VEHICLE UNTIL THE BOUNCE STOPS. AT HIGHWAY SPEEDS (45 MPH +) THIS IS NOT AN ISSUE THAT CAN BE PUT OFF ANY LONGER. RECENTLY WATCHED ANOTHER FORD F250 (WITH 6.7 ENGINE, SO 2011 OR NEWER) GET THE TIRE BOUNCE AND ENDED UP GOING OFF THE ROAD AND ROLLING TWICE. I HIT THE SAME AREA AND WAS ABLE TO CONTROL THE BOUNCE AND SLOW BECAUSE I SAW THE OTHER FORD CRASH. I AM TRYING TO RESEARCH THE CRASH AND GET A POLICE REPORT NUMBER TO SUBMIT. I CAN'T EMPHASIZE HOW IMPORTANT IT IS THAT THIS GETS HANDLED AND FIXED BY FORD!!
NHTSA ODI #11281344
61,000 miles · Nov 9, 2019
SteeringSuspensionUnknown Or Other
DEATH WOBBLE! DEALERSHIP HAS REPLACED BALL JOINT, BUSHING, NEW TIRES, SOME CONNECTING ROD ' STILL HAPPENS!!! THIS IS GOING TO KILL ME OR SOMEBODY!!! IT HAPPENS AT 70 MPH AND ABOVE. THIS IS ALL OVER THE INTERNET ' FORD KNOWS ABOUT IT; THEY JUST HAVEN'T FIXED IT.
NHTSA ODI #11279194
80,000 miles · Nov 6, 2019
SteeringSuspensionWheels
DEATH WOBBLE. WHILE IN THE HIGHWAY AT SPEEDS ABOVE 45 MPH IF YOU HIT ANY SORT OF BUMP THE FRONT END STARTS SHAKING UNCONTROLLABLY AND HAVE TO SLOW DOWN TO ABOUT 25MPH TO REGAIN CONTROL. THIS HAS HAPPENED TO ME OVER 15 TIMES IN THE LAST MONTH. IT IS VERY DANGEROUS AND I HAVE ALMOST BEEN IN SEVERE ACCIDENTS A COUPLE TIMES. I HAVE …
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DEATH WOBBLE. WHILE IN THE HIGHWAY AT SPEEDS ABOVE 45 MPH IF YOU HIT ANY SORT OF BUMP THE FRONT END STARTS SHAKING UNCONTROLLABLY AND HAVE TO SLOW DOWN TO ABOUT 25MPH TO REGAIN CONTROL. THIS HAS HAPPENED TO ME OVER 15 TIMES IN THE LAST MONTH. IT IS VERY DANGEROUS AND I HAVE ALMOST BEEN IN SEVERE ACCIDENTS A COUPLE TIMES. I HAVE HAD IT AT THE SHOP TO FIX THIS PROBLEM. THEY REPLACED THE STEERING STABILIZER AND THE PROBLEM DID NOT GO AWAY. AFTER READING FOR HOURS ONLINE THERE IS NO EFFECTIVE FIX FOR THIS. THIS SEEMS TO BE A DANGEROUS DESIGN DEFECT THAT FORD WILL NOT ADDRESS.
NHTSA ODI #11278573
112,000 miles · Nov 2, 2019
SteeringSuspensionUnknown Or Other
THE VEHICLE HAS AN EXCESSIVE WOBBLE ALSO KNOWN AS THE DEATH WOBBLE WHEN YOU HIT ANY SLIGHT IMPERFECTIONS IN THE ROAD OR SOMETIMES ON NEWER PAVED ROADS. THE VEHICLE GOES INTO A SUDDEN LOSS OF CONTROL STATE AND YOU MUST SLOW DOWN TO 20 MPH BEFORE YOU CAN RECOVER THE LOSS OF CONTROL. THE VEHICLE HAS BEEN RETURNED TO FORD AND I HA…
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THE VEHICLE HAS AN EXCESSIVE WOBBLE ALSO KNOWN AS THE DEATH WOBBLE WHEN YOU HIT ANY SLIGHT IMPERFECTIONS IN THE ROAD OR SOMETIMES ON NEWER PAVED ROADS. THE VEHICLE GOES INTO A SUDDEN LOSS OF CONTROL STATE AND YOU MUST SLOW DOWN TO 20 MPH BEFORE YOU CAN RECOVER THE LOSS OF CONTROL. THE VEHICLE HAS BEEN RETURNED TO FORD AND I HAVE SPENT OVER $2400.00 REPLACING FRONT END PARTS AND TIRES WITH SLIGHT IMPROVEMENTS. THE DEATH WOBBLE IS STILL OCCURRING AND IS HIGHLY DANGEROUS WHILE DRIVING ESPECIALLY ON THE INTERSTATE OR HEAVY TRAFFIC AT HIGHER SPEEDS IN EXCESS OF 35 MPH.
NHTSA ODI #11277733
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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