NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
11 reportsClear category filter204,000 miles · Oct 31, 2025
Electrical System
Odometer Fraud. The contact purchased a 2011 Ford F-250. The contact stated that after purchasing the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 163,000; however, after obtaining the Carfax Report on the vehicle, it was discover…
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Odometer Fraud. The contact purchased a 2011 Ford F-250. The contact stated that after purchasing the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 163,000; however, after obtaining the Carfax Report on the vehicle, it was discovered that the mileage was 204,000.
NHTSA ODI #11696727
234,395 miles · Mar 16, 2022
Electrical SystemLatches/locks/linkages
The contact owns a 2011 Ford F-250. The contact stated while driving at an undisclosed speed, the door ajar warning light illuminated and indicated that the rear passenger’s side door was open. The contact checked and confirmed that the door was securely closed. The contact stated that occasionally after closing and locking the …
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The contact owns a 2011 Ford F-250. The contact stated while driving at an undisclosed speed, the door ajar warning light illuminated and indicated that the rear passenger’s side door was open. The contact checked and confirmed that the door was securely closed. The contact stated that occasionally after closing and locking the door, the alarm would inadvertently activate after approximately an hour. The dealer was contacted and it was suggested that the vehicle be taken to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 234,395.
NHTSA ODI #11456968
Mileage unknown · Sep 15, 2021
Electrical SystemStructure
Short in body control module for fog lights.
NHTSA ODI #11433074
89,000 miles · Nov 6, 2020
Air BagsElectrical System
AT 89,000 APPROX. MILES, THE CLOCK SPRING IN THE STEERING FAILED AND ALL BUTTONS BECAME USELESS ON THE WHEEL. THE MECHANIC STATES IT MUST BE REPAIRED ASAP AS THIS WILL CAUSE THE AIRBAG TO EITHER NOT DEPLOY OR RANDOMLY DEPLOY WHILE DRIVING. THIS WAS A RECALL ON F150S AND SHOULD BE A RECALL ON THE F250 AS WELL SINCE THIS IS EXTREM…
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AT 89,000 APPROX. MILES, THE CLOCK SPRING IN THE STEERING FAILED AND ALL BUTTONS BECAME USELESS ON THE WHEEL. THE MECHANIC STATES IT MUST BE REPAIRED ASAP AS THIS WILL CAUSE THE AIRBAG TO EITHER NOT DEPLOY OR RANDOMLY DEPLOY WHILE DRIVING. THIS WAS A RECALL ON F150S AND SHOULD BE A RECALL ON THE F250 AS WELL SINCE THIS IS EXTREMELY DANGEROUS FOR MYSELF AS WELL AS OTHER DRIVERS. DUE TO IT 'NOT' BEING A RECALL, I WAS TOLD BY FORD THEY JUST HAD A BAD RUN OF VEHICLES AROUND THAT TIME AND SINCE IT HASN'T BEEN RECALLED THEN WE WOULD JUST HAVE TO PAY FOR THE REPAIR OVER $500 TO ENSURE MY SAFETY, BUT THE NEW ONES SUPPOSEDLY ARE MUCH BETTER. ED SHERLING FORD CLAIMED THEY JUST BUILT BAD VEHICLES THEN AND HAD LOTS OF ELECTRICAL AND SAFETY ISSUES. SOUNDS LIKE THE OVERSIGHT AUTHORITY FAILED TO DO ITS JOB WITH DOMESTIC VEHICLES. PROBABLY WHY MOST PEOPLE WANT FOREIGN VEHICLES INSTEAD AS THEY'RE HELD TO A HIGHER STANDARD WITH BETTER OVERSIGHT THAT LAID BACK UNION BOSSES IN YACHTS PRETENDING TO HANDLE THEIR BUSINESS HERE IN THE STATES. SAD AMERICA CAN'T BUILD A DECENT VEHICLE ANYMORE. WE WERE ONCE THE GREATEST, BUT NOW... WE GOTTA GET IT CHEAP TO ENSURE AN 8 FIGURE SALARY FOR SOME. ABSOLUTELY PATHETIC THIS WAS MISSED IN SUCH AN EXPENSIVE VEHICLE.
NHTSA ODI #11373476
115,342 miles · Aug 29, 2016
Electrical SystemEnginePower Train
THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. …
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THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. THE VEHICLE WAS IN MOTION WHEN IT HAPPEND.
NHTSA ODI #10899388
170,000 miles · Mar 14, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MAN…
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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #10846397
40,000 miles · Mar 11, 2016
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND STALLED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKES FAILED. THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE TOOK AWHILE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT M…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND STALLED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKES FAILED. THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE TOOK AWHILE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10846200
130,000 miles · Mar 30, 2015
Air BagsElectrical SystemElectronic Stability Control (esc)
WHEN U TURN ON PASSENGER SIDE AIR BAG THE RADIO DOES NOT WORK WHEN U TURN IT OFF THE TRACTION CONTROL LIGHT COMES ON AND ABS SYSTEM WARNING LIGHT COMES ON , THE BLUE TOOTH STOPPED WORKING ALL TOGETHER NO MATTER WHICH POSITION AIR PASS AIR BAG SWITCH IS IN. *TR
NHTSA ODI #10702689
33,500 miles · Mar 23, 2015
Electrical System
MY EGT SENSOR IN MY TRUCK WENT OUT THAT HAS TO DO WITH EMISSIONS THIS IS THE FIRST ONE I'VE HAD TO PAY FOR BUT THEY HAVE REPLACED ANOTHER BEFORE WARRANTY RAN OUT. THESE SENSORS ARE FAULTY. *TR
NHTSA ODI #10701274
108,000 miles · Feb 19, 2014
Electrical SystemElectronic Stability Control (esc)Engine
PURCHASED 2MTH AGO. WOULD NOT START. REPLACED BATTERIES. 4 WKS LATER "PULL OVER SAFETY" ON & SHUT DOWN ON A WINDY ROAD AT 6PM. VEHICLE TOWED TO AUTO PLACE. $1500 FIX ELECTRICAL PROBLEM. 1 MTH LATER IT DOES IT AGAIN DOWN BUSY FREEWAY ALMOST CAUSING NEAR COLLISIONS. TOAD AGAIN. FIXED AND SAME AFTERNOON PULLING OUT TO STATE HI…
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PURCHASED 2MTH AGO. WOULD NOT START. REPLACED BATTERIES. 4 WKS LATER "PULL OVER SAFETY" ON & SHUT DOWN ON A WINDY ROAD AT 6PM. VEHICLE TOWED TO AUTO PLACE. $1500 FIX ELECTRICAL PROBLEM. 1 MTH LATER IT DOES IT AGAIN DOWN BUSY FREEWAY ALMOST CAUSING NEAR COLLISIONS. TOAD AGAIN. FIXED AND SAME AFTERNOON PULLING OUT TO STATE HIGHWAY AND SAME SIGNAL TO PULL OVER COMES ON & VEHICLE SHUTS DOWN & BACKING UP 5PM TRAFFIC BEFORE BEING TOWED AGAIN. *TR
NHTSA ODI #10565040
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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