Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
120–25K
1625–50K
850–75K
475–100K
3100–150K
6150K+
49 reports with mileage · 11 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
60 reports
75,000 miles · Nov 8, 2018
Structure
TL* THE CONTACT OWNS A 2007 FORD F-250. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE BED WAS RUSTED AND PARTS WERE MISSING. THE CONTACT STATED THAT THE BED OF THE VEHICLE COULD UNEXPECTEDLY DETACH BECAUSE IT WAS LOOSE AND PARTS OF THE METAL WERE RUBBING OFF. THE CONTACT ALSO MENTIONED THAT THE BED WAS PUSHING DOWN IN…
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TL* THE CONTACT OWNS A 2007 FORD F-250. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE BED WAS RUSTED AND PARTS WERE MISSING. THE CONTACT STATED THAT THE BED OF THE VEHICLE COULD UNEXPECTEDLY DETACH BECAUSE IT WAS LOOSE AND PARTS OF THE METAL WERE RUBBING OFF. THE CONTACT ALSO MENTIONED THAT THE BED WAS PUSHING DOWN INTO THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #11150128
180,000 miles · Apr 16, 2018
Steering
FRONT END SHIMMER WHEN CROSSING OVER BAD ROAD SPOTS. THE SHAKING CAN BE VERY BAD ALMOST LOSE CONTROL.
NHTSA ODI #11088526
75,000 miles · Dec 12, 2017
EngineSteeringSuspension
1) FAULTY HEAD BOLTS REPAIR WAS OVER $6000 INVOLVED GASKETS, CRACKED HEADS, BOLTS, UPDATES AND UPGRADES. 2) DEATH WOBBLE FRONT END ISSUES (MINE ARE FORTUNATELY OCCURRING AT AT LOW SPEEDS) HOWEVER THE WOBBLE HAS CAUSED MANY FRONT END AND STEERING COMPONENTS TO WEAR OUT PREMATURELY. WOBBLE KICKS IN AFTER SHARP TURNS AND WHEEL WIL…
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1) FAULTY HEAD BOLTS REPAIR WAS OVER $6000 INVOLVED GASKETS, CRACKED HEADS, BOLTS, UPDATES AND UPGRADES. 2) DEATH WOBBLE FRONT END ISSUES (MINE ARE FORTUNATELY OCCURRING AT AT LOW SPEEDS) HOWEVER THE WOBBLE HAS CAUSED MANY FRONT END AND STEERING COMPONENTS TO WEAR OUT PREMATURELY. WOBBLE KICKS IN AFTER SHARP TURNS AND WHEEL WILL NOT RETURN TO CENTER AND WHEN FORCED BACK TO CENTER IT WILL WANDER AND HUNT FOR CENTER. USUALLY UP TILL 20-25MPH THEN SELF CORRECTS.
NHTSA ODI #11054161
Mileage unknown · Jan 25, 2017
Wheels
I HAD JUST WASHED MY TRUCK THE DAY BEFORE AND WHEN I CLEANED THE WHEELS THERE WERE NO ISSUES AND THEN THE FOLLOWING DAY AFTER DROPPING MY KIDS OFF AT SCHOOL I NOTICED A CRACK IN MY BACK DRIVER 20" CHROME OEM RIM THAT WENT FROM ONE SPOKE TO THE OTHER ABOUT A INCH FROM THE VALVE STEM THERE IS NO ROAD RASH OR DAMAGE TO THE RIM TO …
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I HAD JUST WASHED MY TRUCK THE DAY BEFORE AND WHEN I CLEANED THE WHEELS THERE WERE NO ISSUES AND THEN THE FOLLOWING DAY AFTER DROPPING MY KIDS OFF AT SCHOOL I NOTICED A CRACK IN MY BACK DRIVER 20" CHROME OEM RIM THAT WENT FROM ONE SPOKE TO THE OTHER ABOUT A INCH FROM THE VALVE STEM THERE IS NO ROAD RASH OR DAMAGE TO THE RIM TO CAUSE IT TO CRACK AND AFTER SEEING IT I GOOGLED IT AND IT SEEMS TO BE A COMMEN ISSUES AND SHOULD BE FELT WITH ITS A MAJOR SAFETY ISSUE NOT ONLY FOR THE PERSONS IN THE VEHICLE BUT ALSO FOR THE SURROUNDING MOTORISTS AND I CONTACTED FORD ABOUT THE ISSUES AND WAS TOLD THAT THEY DON'T CARE AND WILL NOT DO ANYTHING ABOUT IT I HAVE PHOTOS THAT CAN BE SENT AND ALSO HAVE THE RIM THAT I THINK SHOULD BE TESTED SO THAT A RECALL CAN HAPPEN TO GET THIS SAFETY ISSUE FIXED BEFORE SOMEONE IS HURT OR KILLED BECAUSE OF IT
NHTSA ODI #10947689
175,000 miles · Dec 21, 2016
Unknown Or Other
SPEEDOMETER STARTED MAL FUNCTION. CREATING A HYPER SPEED - INSTEAD OF 25 MPH - WAS READING 60 MPH.
NHTSA ODI #10936693
146,499 miles · Dec 15, 2016
Fuel/propulsion SystemCrash
THIS VEHICLE WAS TOWED INTO OUR SHOP BECAUSE IT WOULD NOT START. WE INSTALLED A NEW STARTER AND LEFT IT OVER NIGHT IN THE STALL WHEN WE CAME BACK IN THE MORNING IT HAD ATTEMPTED TO START ITS SELF AND HAD DRIVEN THROUGH THE DOOR AND OUT ON TO THE LOT WEDGEING ITSELF IN THE NEW CARS. THIS TRUCK IS A STANDARD TRANSMISSION AND WAS …
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THIS VEHICLE WAS TOWED INTO OUR SHOP BECAUSE IT WOULD NOT START. WE INSTALLED A NEW STARTER AND LEFT IT OVER NIGHT IN THE STALL WHEN WE CAME BACK IN THE MORNING IT HAD ATTEMPTED TO START ITS SELF AND HAD DRIVEN THROUGH THE DOOR AND OUT ON TO THE LOT WEDGEING ITSELF IN THE NEW CARS. THIS TRUCK IS A STANDARD TRANSMISSION AND WAS LEFT IN GEAR WITH THE KEYS OUT OF THE IGNITION. IF YOU SET THIS TRUCK AND LEAVE IT IT WILL TRAY TO START IT'S SELF. SOME TIMES IT WILL TAKE A DAY OR AS LITTLE AS 10 MINUTES.
NHTSA ODI #10935413
38,000 miles · Mar 22, 2016
Suspension
BOUCES ALL OVER ROAD SHOCKS ALSO LEAKING FLUID.
NHTSA ODI #10850994
226,000 miles · Feb 16, 2016
Air BagsSteeringCrash
TL* THE CONTACT OWNS A 2007 FORD F-250. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE VEERED TO THE LEFT AND CRASHED INTO A GUARDRAIL WITHOUT WARNING. THE VEHICLE CROSSED THE HIGHWAY INTO ONCOMING TRAFFIC AND CRASHED INTO ANOTHER GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE …
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TL* THE CONTACT OWNS A 2007 FORD F-250. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE VEERED TO THE LEFT AND CRASHED INTO A GUARDRAIL WITHOUT WARNING. THE VEHICLE CROSSED THE HIGHWAY INTO ONCOMING TRAFFIC AND CRASHED INTO ANOTHER GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ATTEMPTED TO MOVE THE VEHICLE AND DISCOVERED THAT THE STEERING WHEEL TURNED AS DESIGNED; HOWEVER, THE WHEELS FAILED TO MOVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000.
NHTSA ODI #10836398
50,000 miles · Sep 11, 2015
Steering
TL* THE CONTACT OWNS A 2007 FORD F-250. WHILE DRIVING AT 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO A DEALER W…
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TL* THE CONTACT OWNS A 2007 FORD F-250. WHILE DRIVING AT 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10763175
45,000 miles · Feb 25, 2015
Fuel System, Gasoline
I'M JUST A LITTLE UPSET THAT FORD WILL NOT STAND BEHIND THIS ISSUE WITH THE 06 AND 07 F250 FUELING ISSUE, I WENT TO ARVIN,CA AT LUNCH TODAY TO PUT GAS IN BECAUSE I TRY TO MAKE SURE WHEN IT GETS TO A HALF OF A TANK I FILL IT UP, IT TOOK ME 17 MINUTES TO PUT IN 13 GALLONS OF GAS, THAT IS SAD AND I HAVE TO PUT IT IN SO SLOW BECAUSE…
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I'M JUST A LITTLE UPSET THAT FORD WILL NOT STAND BEHIND THIS ISSUE WITH THE 06 AND 07 F250 FUELING ISSUE, I WENT TO ARVIN,CA AT LUNCH TODAY TO PUT GAS IN BECAUSE I TRY TO MAKE SURE WHEN IT GETS TO A HALF OF A TANK I FILL IT UP, IT TOOK ME 17 MINUTES TO PUT IN 13 GALLONS OF GAS, THAT IS SAD AND I HAVE TO PUT IT IN SO SLOW BECAUSE IT WILL NOT LET ME GO ANY FASTER THAT TO ALWAYS OVER FILLS AND GAS COME OUT AROUND THE FUEL NOZZLE, I REALLY CONSIDER THIS A SAFETY ISSUE. ALL I WOULD LIKE IS THEM TO MEET ME HALF WAY I CAN NOT AFFORD TO SPEND OVER A THOUSAND DOLLARS TO FIX THIS ISSUE AND WHEN YOU DO A SEARCH ON THE ISSUE THERE ARE A LOT OF PEOPLE HAVING THE SAME ISSUE AND THEY WILL NOT DO ANYTHING TO HELP UNLESS YOU SAY SOMETHING ABOUT IT. AS A VETERAN AND WORKING AT A VETERANS CEMETERY I WOULD HOPE THERE IS HELP OUT THERE FOR THIS ISSUE.HELLO [XXX], MY NAME IS [XXX], I AM FROM FORD`S CUSTOMER RELATIONSHIP CENTER (CRC). I HAVE REVIEWED YOUR EMAIL REGARDING THE CONCERNS ON YOUR 2007 FORD F-250 4X4 5.4 ENGINE. VEHICLE IDENTIFICATION NUMBER: [XXX] ODOMETER READING: 47,386 ARE YOU THE REGISTERED OWNER? YES CLARIFICATION ON HOW YOU WANT FORD MOTOR COMPANY TO ASSIST YOU I WOULD LIKE FORD TO STAND BEHIND THERE PRODUCT, LIKE I SAID I REALLY LIKE THE TRUCK AND I DON'T HAVE THE MONEY TO CHANGE THE CHARCOAL CANISTER AND THE OTHER PARTS AND TO MOVE IT FROM ABOVE THE SPARE TIRE TO SOME WHERE ELSE IF YOU DO A SEARCH ABOUT THE SLOW FILLING OF THE 07 F250 THERE ARE A LOT OF PEOPLE OUT THERE WITH THE SAME ISSUE EVEN THE 06 F250 AND FORD THERE IS A TECHNICAL SERVICE BULLETIN FROM FORD, TSB # 07-15-4 THAT RELATES TO A SLOW FUEL FILL PROBLEM AS YOU CAN SEE BY THIS SEARCH THERE ARE A LOT OF PEOPLE HAVING THE SAME ISSUE, ALL I WANT IS TO BE ABLE TO GO TO THE GAS STATION AND FILL MY TRUCK AND NOT TAKE MY LUNCH BREAK TO DO IT IN, I REALLY JUST WANT FORD TO HELP ME FIX THESE ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/28/16*JS
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence & remedy
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:brake Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Exterior Lighting:tail Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA08007 · Violent Front End Oscillation
Opened Mar 14, 2008 · Closed Mar 31, 2009
Status: closed (inferred from source dates) · Suspension; Suspension:front
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE07057 · Violent Front End Oscillation
Opened Nov 15, 2007 · Closed Mar 14, 2008
Status: closed (inferred from source dates) · Suspension; Suspension:front
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
Additional source detail variants (2)
Suspension
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
Suspension:front
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.
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