NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
263 reports30,000 miles · May 14, 2026
Fuel System, Diesel
The contact owns a 2020 Ford F-250. The contact stated that he received NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contact who confirmed there were metal shaving in the fuel injectors. The vehilce was not repaired. The manufacture was not contacted. The failure mileage was approximately 30,…
Read full complaint
The contact owns a 2020 Ford F-250. The contact stated that he received NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contact who confirmed there were metal shaving in the fuel injectors. The vehilce was not repaired. The manufacture was not contacted. The failure mileage was approximately 30,000.
NHTSA ODI #11737777
Mileage unknown · Apr 29, 2026
Unknown Or Other
Vehicle: 2020 Ford F‑250 Super Duty VIN: [XXX] Issue: Front / CHMSL camera intermittent or inoperative Ford CSP 20B39 applies CSP cannot be completed due to Gateway Module failure Ford has not responded despite multiple written requests I have personally sent emails to them on: Sent April 6 Sent April 9 Sent April 16 4/29 - C…
Read full complaint
Vehicle: 2020 Ford F‑250 Super Duty VIN: [XXX] Issue: Front / CHMSL camera intermittent or inoperative Ford CSP 20B39 applies CSP cannot be completed due to Gateway Module failure Ford has not responded despite multiple written requests I have personally sent emails to them on: Sent April 6 Sent April 9 Sent April 16 4/29 - Called and asked for coordination. Received no acknowledgment RE: Request for Coordination With Dealer to Complete Recall 20B39 [XXX] [XXX] > Thu, Apr 16, 11:59 AM (13 days ago) to crcfmc, [XXX] , [XXX] , [XXX] Dear Ford Customer Relationship Center, I'm writing to follow up again on my previous emails of April 6 and April 9 regarding my 2020 Ford F-250 Super Duty (VIN: [XXX] ). I have not received any response or confirmation of receipt. I want to correct my earlier characterization — after further research, I understand that 20B39 is a Customer Satisfaction Program, not a safety recall. That said, the core issue and my position remain the same, and I want to lay out where things stand clearly. The situation: - My vehicle is covered under CSP 20B39 (Front View and CHMSL Camera — PCB conductivity issue causing intermittent camera operation) - The program is in effect through November 30, 2030 or 150,000 miles, and the repair is to be performed at no charge to the vehicle owner - My servicing dealer, Santa Margarita Ford, attempted to complete the CSP work but could not because the vehicle's Gateway Module is not communicating properly - The dealer has advised that the Gateway Module must be replaced before the camera work under XXX can be completed My position: Ford issued CSP XXX and committed to completing this repair at no charge. If the Gateway Module must be functional in order for Ford's own program to be executed, then resolving the Gateway Module issue is Ford's prerequisite to meet — not an out-of-pocket cost to push to the customer. I'm not asking for anything beyond INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11734594
Mileage unknown · Apr 27, 2026
SteeringSuspension
While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have bee…
Read full complaint
While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.
NHTSA ODI #11734145
Mileage unknown · Mar 31, 2026
EngineFuel/propulsion System
Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.
NHTSA ODI #11728380
Mileage unknown · Mar 31, 2026
Service Brakes
This vehicle was delivered yesterday to my son through Autonation Sanford [XXX] . The CARFAX report stated a pre delivery inspection was done prior. On the way home he experienced loud screeching from the front wheels. Turns out $1650 later he needed new brakes and rotors. That is negligence, and fraud, especially with a commerc…
Read full complaint
This vehicle was delivered yesterday to my son through Autonation Sanford [XXX] . The CARFAX report stated a pre delivery inspection was done prior. On the way home he experienced loud screeching from the front wheels. Turns out $1650 later he needed new brakes and rotors. That is negligence, and fraud, especially with a commercial vehicle intended on towing a fishing boat. This was underhanded and a disgusting pattern of behavior. In addition, the open fixable recall was NOT completed as we just found out from searching the VIN on your website. The managers name is [XXX] , I have reached out to him to rectify this situation, and no call back. Truly grotesque, taking advantage of a [XXX] kid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11728224
Mileage unknown · Mar 30, 2026
Unknown Or Other
Component: Air Conditioning / Heater Subject: Recurrent HVAC System Failure - Passenger-Side Temperature Control Malfunction I am reporting a recurring failutre of the vehicle's HVAC system affecting the passenger-side temperature control. Specifically the passenger-side air vents intermittently and repeatedly blowing hot a…
Read full complaint
Component: Air Conditioning / Heater Subject: Recurrent HVAC System Failure - Passenger-Side Temperature Control Malfunction I am reporting a recurring failutre of the vehicle's HVAC system affecting the passenger-side temperature control. Specifically the passenger-side air vents intermittently and repeatedly blowing hot air while the driver-side continue to operate normally with cooled air. This condition results in inconsistent cabin temperature control andrenders the air conditioning system ineffective for occupants on the passenger side. Timeline of Failures and Repairs: July 2023: Initial occurrence of passenger side hot air condition. Vehicle was taken to authorized Ford dealership (McRee Ford). Repairs were performed; however the specific root cause either identified or not permanently corrected as another recurrence happened August 2025: Took it back to McRee Ford due to an identical issue reoccurred where the passenger side was blowing hot air. They attempted to repair with the same technician and was again only a temporary resolution as the issue again occurred March 2026: Passenger side blowing hot air for the third time. Took it to a different authorized Ford dealership (Cook Ford) where again, it was identified as a blend door actuator issue. Safety Concern: While the issue may appear to be a comfort concern, it presents a potential safety risk in high temperature environments such as Texas. (Heat related stress or illness for passengers) Multiple authorized dealership seem to be unable to resolve the issue. Currently vehicle is with Cook Ford and was advised that additional funding would be needed for a permanent fix. I've already been financially burdened with taking the vehicle twice to McRee Ford and now a third time to Cook Ford for the same issue, and being told upfront that the failure may again happen. I request an investigation into this matter and HVAC issue. Thank you.
NHTSA ODI #11727893
Mileage unknown · Mar 28, 2026
Fuel/propulsion System
02/04/2026 69k miles. I brought my vehicle in because I got a check engine light on the dash and had loss of power. Was informed that my fuel pump had failed and sent metal shards through the whole fuel system. The damage was covered by the recall, which also included reprogramming of the tcm and pcm. Was then told that the refl…
Read full complaint
02/04/2026 69k miles. I brought my vehicle in because I got a check engine light on the dash and had loss of power. Was informed that my fuel pump had failed and sent metal shards through the whole fuel system. The damage was covered by the recall, which also included reprogramming of the tcm and pcm. Was then told that the reflash of those systems was a failure, and that the Ford Motor Company was working on a remedy. My dealership has since completed a full fuel system replacement, and there still isn't a fix for the programming issue. This is a revenue generating vehicle, and the only one, for my small business. I lost many clients due to inability to perform the work I was contracted to do. My dealership did offer me a loaner vehicle, but it's not one that can perform the work that my truck was able to do, and was told not to use the vehicle for any commercial work or towing, as thats not allowed. Ive reached out to customer relations to get updates, and have had no help from them, save for telling me they're working on it, and will hope to have a remedy soon.
NHTSA ODI #11727660
Mileage unknown · Mar 25, 2026
Electrical SystemFire
I was driving the truck and suddenly smoke came out from behind the radio. I stopped and checked and saw that the truck was on fire. I immediately tried to turn it off with the few water bottles that I had with me. I had no luck and the entire truck burned up.
NHTSA ODI #11727106
Mileage unknown · Mar 9, 2026
Steering
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V626000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and…
Read full complaint
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V626000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The contact was advised not to drive the vehicle. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The contact had not experienced a failure.
NHTSA ODI #11723014
164,000 miles · Mar 5, 2026
Fuel System, Diesel
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the …
Read full complaint
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehicle stalled and was towed to the same local dealer. There was no warning light illuminated. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed, and the pump and the diesel fuel system needed to be replaced. The contact was provided and estimate for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 164,000.
NHTSA ODI #11722208
Official recalls
14Mar 17, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Consequence & remedy
Consequence: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.
Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.
Consequence & remedy
Consequence: A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.
Sep 19, 2025
Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Consequence & remedy
Consequence: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
Jun 9, 2023
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Aug 26, 2022
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Consequence & remedy
Consequence: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.
Consequence & remedy
Consequence: Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.
Remedy: Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S22.
Feb 16, 2022
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Consequence & remedy
Consequence: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Additional source detail variants (2)
Structure:frame And Members:underbody Shields
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Consequence: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Power Train:driveline:driveshaft
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Consequence: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Consequence & remedy
Consequence: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 27, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.
Feb 18, 2021
Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Consequence & remedy
Consequence: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Remedy: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
Additional source detail variants (2)
Visibility:windshield:critical Fasteners
Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Consequence: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Remedy: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
Visibility:windshield
Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Consequence: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Remedy: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Jun 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.
Consequence & remedy
Consequence: An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.
Additional source detail variants (2)
Power Train:automatic Transmission:torque Converter
Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.
Consequence: An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.
Power Train:automatic Transmission
Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.
Consequence: An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3PE24014 · Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024 · No close date supplied
Status: open (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
RQ21001 · Power Tailgate Release Systems
Opened Jan 15, 2021 · Closed Jan 10, 2024
Status: closed (inferred from source dates) · Structure:body:door ; Structure:body:tailgate ; Structure:body:tailgate:hinge And Attachments
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Structure:body:door
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Structure:body:tailgate
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Structure:body:tailgate:hinge And Attachments
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration