NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
296 reports5,000 miles · Sep 10, 2015
EnginePower Train
RE: 2015 F250 SOLD TO [XXX] VIN #[XXX] A FEW MONTHS AFTER PURCHASING A NEW 2015 F250 DIESEL, I BEGAN TO EXPERIENCE SOMETHING WRONG. WHEN TRAVELING AT A CONSTANT SPEED, THE ENGINE BEGAN TO KNOCK LOUDLY AND THE ENTIRE TRUCK BEGAN TO VIBRATE. AFTER TAKING MY FOOT OFF THE GAS PEDAL AND COASTING FOR A SHORT PERIOD (THERE IS NO…
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RE: 2015 F250 SOLD TO [XXX] VIN #[XXX] A FEW MONTHS AFTER PURCHASING A NEW 2015 F250 DIESEL, I BEGAN TO EXPERIENCE SOMETHING WRONG. WHEN TRAVELING AT A CONSTANT SPEED, THE ENGINE BEGAN TO KNOCK LOUDLY AND THE ENTIRE TRUCK BEGAN TO VIBRATE. AFTER TAKING MY FOOT OFF THE GAS PEDAL AND COASTING FOR A SHORT PERIOD (THERE IS NO POWER TO ACCELERATE DURING THIS TIME), THE TRUCK SEEMED TO FUNCTION NORMAL AGAIN. THERE WERE NO WARNING LIGHTS OR MESSAGES ON THE DASH. THE PROBLEM IS GETTING WORSE AND MORE FREQUENT; LASTING LONGER AND LOSS OF ABILITY TO ACCELERATE INTERRUPTS FLOW OF TRAFFIC BEHIND ME. I HELD UP TRAFFIC GOING UP MS RIVER BRIDGE, AND THIS PAST INCIDENT LASTED FOR A 15 MILE STRETCH. IT IS EXTREMELY UNSAFE....... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10762905
23,000 miles · Sep 7, 2015
EngineUnknown Or Other
I HAVE NOTICED ON SEVERAL INSTANCES WHILE TRAVELING ON THE FREEWAY BETWEEN 60-70 MPH WHEN THE TRUCK GOES INTO REGEN MODE I GET A LOUD VALVE CLATTER AND A LOSS OF ENGINE POWER. THIS COULD BE VERY DANGEROUS.
NHTSA ODI #10761990
21,500 miles · Sep 6, 2015
EnginePower Train
EXHAUST REGENERATION CAUSES ENGINE SHAKE AND LOSS OF POWER. THE LAST INCIDENT OCCURRED WHEN TOWING UPHILL AND A SEMI ALMOST TOOK OUT THE BACK OF MY TRAILER. FORD INDICATES THIS IS NORMAL, HOWEVER, IT DID NOT DO THIS WHEN NEW. IT OCCURRED AFTER APPROXIMATELY 6,000 MILES AND CONTINUES TO HAPPEN. THE DEALER INDICATED THEY HAVE NOT …
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EXHAUST REGENERATION CAUSES ENGINE SHAKE AND LOSS OF POWER. THE LAST INCIDENT OCCURRED WHEN TOWING UPHILL AND A SEMI ALMOST TOOK OUT THE BACK OF MY TRAILER. FORD INDICATES THIS IS NORMAL, HOWEVER, IT DID NOT DO THIS WHEN NEW. IT OCCURRED AFTER APPROXIMATELY 6,000 MILES AND CONTINUES TO HAPPEN. THE DEALER INDICATED THEY HAVE NOT SEEN THIS BEFORE, SO I DON'T BELIEVE "NORMAL" APPLIES HERE. IF THIS IS "NORMAL," THEN FORD ENGINEERS NEED TO GO BACK TO SCHOOL.
NHTSA ODI #10761822
21,500 miles · Sep 6, 2015
EnginePower Train
EXHAUST REGION CAUSED EXTREME ROUGH RUNNING ENGINE AND LOSS OF POWER WHEN TOWING UP HILL AND PASSING A SEMI. THIS CAUSED THE SEMI TO ALMOST HIT THE BACK OF MY TRAILER. THIS CONTINUES TO OCCUR WITH EVERY EXHAUST REGENERATION ON THE 6.7 POWERSTROKE DIESEL.
NHTSA ODI #10761821
4,200 miles · Aug 21, 2015
Engine
WHEN THE VEHICLE IS PERFORMING A REGENERATION, AND YOU ARE GOING UP AN INCLINE, THE ENGINE CAN SHAKE AND VALVE KNOCKING CAN BE VIOLENT ACCOMPANIED BY A LOSS OF SPEED AND POWER. THE FIRST VIOLENT INCIDENT THAT HAPPENED WAS GOING UP A NARROW MOUNTAIN ROAD AND FORTUNATELY NO ONE WAS INJURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD…
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WHEN THE VEHICLE IS PERFORMING A REGENERATION, AND YOU ARE GOING UP AN INCLINE, THE ENGINE CAN SHAKE AND VALVE KNOCKING CAN BE VIOLENT ACCOMPANIED BY A LOSS OF SPEED AND POWER. THE FIRST VIOLENT INCIDENT THAT HAPPENED WAS GOING UP A NARROW MOUNTAIN ROAD AND FORTUNATELY NO ONE WAS INJURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP AND CONTACTED FORD CORPORATE MULTIPLE TIMES AND THEY ARE UNABLE TO CORRECT THE ISSUE AND UNWILLING TO SPEND ENOUGH TIME TO WITNESS THE ISSUE THEMSELVES. THE LOSS OF POWER OCCURS UNEXPECTEDLY AND COULD CAUSE SOMEONE TO LOSE POWER WHILE MERGING ONTO A HIGHWAY WHICH IS UNSAFE OR CAUSE THE VEHICLE BEHIND YOU TO REAR END YOUR VEHICLE WHEN THE POWER LOSS OCCURS GOING UP HILL.
NHTSA ODI #10750241
16,000 miles · Aug 21, 2015
Engine
AT TIMES WHILE DRIVING, THE VEHICLE WILL BEGIN TO SHAKE AND LOSE POWER. THE ISSUE OCCURS DURING DIFFERENT DRIVING CONDITIONS AND HAS HAPPENED WHILE MERGING ON THE HIGHWAY. FORD SERVICE DEPARTMENT WAS TOLD THERE WOULDN'T BE A FIX UNTIL 3/1/2016. IT'S AN ISSUE WITH THE PCM.
NHTSA ODI #10750229
5,200 miles · Aug 20, 2015
Engine
WHILE DRIVING DOWN THE HIGH THE DASH DISPLAY INDICATED IT WAS START A EXHAUST CLEAN CYCLE (REGEN MODE). WITHIN A MINUTE THE VEHICLE BEGAN STUTTERING, LOSS OF POWER AND THE ENGINE BEGAN KNOCKING. THE VEHICLE LOST 15 MPH IN A BLINK OF AN EYE. A VERY DANGEROUS SITUATION WHILE TOWING AN RV. THIS LASTED FOR ABOUT A MINUTE. THEN …
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WHILE DRIVING DOWN THE HIGH THE DASH DISPLAY INDICATED IT WAS START A EXHAUST CLEAN CYCLE (REGEN MODE). WITHIN A MINUTE THE VEHICLE BEGAN STUTTERING, LOSS OF POWER AND THE ENGINE BEGAN KNOCKING. THE VEHICLE LOST 15 MPH IN A BLINK OF AN EYE. A VERY DANGEROUS SITUATION WHILE TOWING AN RV. THIS LASTED FOR ABOUT A MINUTE. THEN THE ENGINE BEGAN TO OPERATE NORMALLY. THIS HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST EVENT. THE LAST OCCURANCE WAS ON AUGUST 16TH. THE VEHICLE HAS BEEN TAKEN TO FORD SERVICE FOR AN EVULATION.
NHTSA ODI #10750046
8,000 miles · Aug 19, 2015
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2015 FORD F-250. THE CONTACT STATED THAT THE GEARS FAILED TO UPSHIFT AND DOWNSHIFT AND THE RPMS AND TRANSMISSION WERE NOT PROPERLY FUNCTIONING EACH TIME THE FAILURE RECURRED. THE VEHICLE ALSO HESITATED TO PICK UP SPEED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE …
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TL* THE CONTACT OWNS A 2015 FORD F-250. THE CONTACT STATED THAT THE GEARS FAILED TO UPSHIFT AND DOWNSHIFT AND THE RPMS AND TRANSMISSION WERE NOT PROPERLY FUNCTIONING EACH TIME THE FAILURE RECURRED. THE VEHICLE ALSO HESITATED TO PICK UP SPEED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10749684
19,500 miles · Aug 11, 2015
Engine
WHEN THE CLEANING EXHAUST FILTER MESSAGE COMES ON, THE TRUCK RUNS EXTREMELY ROUGH AND THE ENGINE GETS A VIOLENT SHAKE WITH LOSS OF POWER. IT ALSO HAS A LOUD PINGING SOUND. THIS LASTS FOR ABOUT TWO MINUTES. THE FIRST OCCURRENCE WAS WHEN MERGING ON TO THE FREEWAY WITH THE SUDDEN LOSS OF POWER. I HAVE HAD THE TRUCK IN TWO DEALERS. …
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WHEN THE CLEANING EXHAUST FILTER MESSAGE COMES ON, THE TRUCK RUNS EXTREMELY ROUGH AND THE ENGINE GETS A VIOLENT SHAKE WITH LOSS OF POWER. IT ALSO HAS A LOUD PINGING SOUND. THIS LASTS FOR ABOUT TWO MINUTES. THE FIRST OCCURRENCE WAS WHEN MERGING ON TO THE FREEWAY WITH THE SUDDEN LOSS OF POWER. I HAVE HAD THE TRUCK IN TWO DEALERS. BOTH STATE THIS IS NOT NORMAL BUT FORD HAS INDICATED IT IS AND WILL NOT AUTHORIZE WORK UNTIL SOMETHING BREAKS. THE ODD PART IS THAT THE COMPUTER READS THAT ALL IS OK. THE DEALER STATES ALL IS NOT OK BUT THE ISSUE IS SOMETHING THE COMPUTER ISN'T TRACKING???
NHTSA ODI #10747711
Mileage unknown · Jul 14, 2015
Wheels
FORD OFFERS A 20 INCH TIRE & WHEEL UPGRADE ON 4X4 LARIAT TRIM (AND OTHERS) BUT DOES NOT INCLUDE THE SPARE TIRE IN THE UPGRADE. SPARE TIRE REMAINS AN 18 INCH WITH THE OUTSIDE DIAMETER ABOUT 1 INCH SMALLER THAN THE ROAD TIRES. THIS IS UNACCEPTABLE FOR ADEQUATE 4X4 PERFORMANCE, LOADED HANDLING, RIDE AND STEERING SECURITY. THIS IS…
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FORD OFFERS A 20 INCH TIRE & WHEEL UPGRADE ON 4X4 LARIAT TRIM (AND OTHERS) BUT DOES NOT INCLUDE THE SPARE TIRE IN THE UPGRADE. SPARE TIRE REMAINS AN 18 INCH WITH THE OUTSIDE DIAMETER ABOUT 1 INCH SMALLER THAN THE ROAD TIRES. THIS IS UNACCEPTABLE FOR ADEQUATE 4X4 PERFORMANCE, LOADED HANDLING, RIDE AND STEERING SECURITY. THIS IS A LARGER ISSUE FOR 4X4 VEHICLES THAN IT IS FOR PASSENGER CARS. FORD ADVERTISES A "CONVENTIONAL SPARE" AS STANDARD EQUIPMENT WHICH IS IN FACT SIZED THE SAME AS THE ROAD WHEELS. IN THE SHOWROOM, FORD HIDES THE FACT THAT "UPGRADING" TO 20 INCH WHEELS DOWNGRADES VEHICLE PERFORMANCE AND OPERATOR SAFETY AND SECURITY IN COMPARISON TO THE BASE VEHICLE. THEY DON'T EVEN OFFER TO UPGRADE THE SPARE FOR A CHARGE. I BELIEVE THIS ISSUE IS THE SAME FOR THE F150 TRUCKS ALSO.
NHTSA ODI #10734061
Official recalls
2Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Apr 17, 2014
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the vehicle may display "Drive" but possibly engage "Reverse" for 1.5 seconds before engaging "Drive." Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE24014 · Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024 · No close date supplied
Status: open (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.