NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
296 reports13,000 miles · May 23, 2017
Service Brakes
TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED TO WORK AND THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED…
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TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED TO WORK AND THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT REPAIRED. THE DEALER REFUSED TO DO THE REPAIR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DETERMINED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE LEMON LAW. CASE NUMBER: 12138371 WAS PROVIDED. THE FAILURE MILEAGE WAS 13,000. *JS
NHTSA ODI #10991212
67,717 miles · Feb 26, 2017
Fuel/propulsion SystemCrash
MY COMPLAINT IS FORD HAS NO WARNING SYSTEM BEFORE IT DOES $7800.00 DAMAGE. I REPORTED THIS PROBLEM TO FORD MOTOR CORP. AND ITS NOT COVERED UNDER THE FACTORY WARRANTY MY CASE NUMBER IS CAS11721824. THE FORD DEALERSHIP I TOOK IT TO SAID FORD USED TO HAVE A DESIGN FEATURE TO SHUT DOWN MOTOR BEFORE IT DID DAMAGE TO FUEL SYSTEM BUT…
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MY COMPLAINT IS FORD HAS NO WARNING SYSTEM BEFORE IT DOES $7800.00 DAMAGE. I REPORTED THIS PROBLEM TO FORD MOTOR CORP. AND ITS NOT COVERED UNDER THE FACTORY WARRANTY MY CASE NUMBER IS CAS11721824. THE FORD DEALERSHIP I TOOK IT TO SAID FORD USED TO HAVE A DESIGN FEATURE TO SHUT DOWN MOTOR BEFORE IT DID DAMAGE TO FUEL SYSTEM BUT THE EPA HAD THEM REMOVE IT AND FORD NEVER PUT ANYTHING IN TO REPLACE THE WARNING FEATURE. ACCORDING TO THE FORD DEALERSHIP I HAD CONTAMINATED FUEL THAT BY PASSED THE FILTERS THAT I HAD CHANGED ACCORDING TO FORDS RECOMMENDATIONS. I HAVE A REPORT FROM THE STATE OF ARKANSAS BUREAU OF STANDARDS PETROLEUM DIVISION AND THE FUEL ANALYSIS SHOWS THAT THE DIESEL WAS NOT CONTAMINATED FROM THE LAST PLACE I FUELED UP. I REGULARLY USE THE SAME AUTO LUBE TO SERVICE MY TRUCK AND WAS NEVER TOLD I HAD EXCESSIVELY DIRTY FUEL FILTERS AND ONLY HAD 7000 MILES ON THE LAST FUEL FILTER CHANGE BEFORE MY ENGINE LIGHT CAME ON. I HAVE INVESTIGATED THIS PROBLEM AND FORD HAS HAD NUMEROUS COMPLAINTS ON THIS SAME PROBLEM. IF FORD HAS HAD THIS PROBLEM WHY HAVEN'T THEY IMPLEMENTED A SAFETY FEATURE TO PROTECT THE FUEL SYSTEM BEFORE IT DOES EXTENSIVE DAMAGE COSTING THE CONSUMER THIS MUCH TO REPAIR?
NHTSA ODI #10957077
Mileage unknown · Jan 25, 2017
Electrical System
HAVE A 2015 FORD F-250 LARIAT. BOUGHT BRAND NEW. AROUND 40,000 MILES A CODE CAME ACROSS THE DASH DISPLAY HI'LL DESCENT/ TRACTION CONTROL FAULT-. SO IN TOOK IT IN TO HAVE THEM LOOK AT IT. GOT IT BACK A COUPLE OF DAYS LATER AND THEY HAD TOLD ME THEY REPLACED SOME PART AND IT SHOULD BE FIXED. AS I WAS DRIVING OUT THE SAME THING CAN…
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HAVE A 2015 FORD F-250 LARIAT. BOUGHT BRAND NEW. AROUND 40,000 MILES A CODE CAME ACROSS THE DASH DISPLAY HI'LL DESCENT/ TRACTION CONTROL FAULT-. SO IN TOOK IT IN TO HAVE THEM LOOK AT IT. GOT IT BACK A COUPLE OF DAYS LATER AND THEY HAD TOLD ME THEY REPLACED SOME PART AND IT SHOULD BE FIXED. AS I WAS DRIVING OUT THE SAME THING CANE ACROSS MY DASH AGAIN AND WENT OFF. I WENT FOR A FEW DAYS AND IT CONTINUED TO COME ACROSS MY DASH. SOMETIMES WHILE I WAS DRIVING AND SOMETIMES SITTING. I DID NOTICE THAT WHEN THIS WOULD HAPPEN MY REMOTE START WOULDN'T WORK. ALONG WITH THOSE ISSUES MY BACK UP CAMERA WOULDN'T WORK. IT WOULD SAY CAMERA NOT AVAILABLE PLEASE CONTACT DEALERSHIP. THIS HAS BEEN A CONTINUING ISSUE. MY TRUCK IS IN THE SHOP NOW 1-25-17 AND HAS BEEN SINCE LAST SATURDAY. I CALLED TO CHECK ON THE TRUCK AND THEY TOLD ME THAT THERE WEREN'T ANY CODES AND THEY NEEDED TO KEEP UNTIL THE CODES POP UP. THE LADY ALSO TOLD ME THAT ONE OF THEIR SERVICE TECH'S TRUCK IS DOING THE SAME THING. NO NEW NEWS FOR GETTING IT FIXED OTHER THEN THEY WILL CALL FORD TO SEE ABOUT ANOTHER ROUTE. ALSO BEFORE THIS TRUCK I HAD A 2012 F-250 LARIAT AND MY FUEL SYSTEM SHUTDOWN LEAVING ME IN THE MIDDLE OF THE HIGHWAY. WHEN I GOT IT TOWED TO THE FORD PLACE THERE WERE LITERALLY 3 OTHER GENTLEMAN THERE FOR THE SAME REASONS. IT COST ME 8500 DOLLARS AND 1 MONTH IN THE SHOP FOR REPAIRS. A WEEK PRIOR TO THAT I HAD IT IN THE SHOP GETTING NEW FILTERS AND OIL CHANGE. THEY TOLD ME I HAD TOO MUCH WATER IN THE FUEL SYSTEM. BUT THEY CHANGED MY FILTERS A WEEK PRIOR TO THIS. *TR
NHTSA ODI #10947590
40,000 miles · Dec 7, 2016
SteeringSuspension
I HAVE HAD THIS TRUCK FOR LESS THAN A MONTH. TWO TIME, WHEN HITTING A ROUGH SPOT IN THE PAVEMENT, THE FRONT END OF THE TRUCK BEGAN TO SHAKE VIOLENTLY FROM SIDE-TO-SIDE, AND THE STEERING WHEEL ALSO TURNS VIOLENTLY FROM SIDE-TO-SIDE LIKE IT IS GOING TO RIP YOUR HANDS OFF. SHAKING DOES NOT END UNTIL YOU DECELERATE SIGNIFICANTLY. …
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I HAVE HAD THIS TRUCK FOR LESS THAN A MONTH. TWO TIME, WHEN HITTING A ROUGH SPOT IN THE PAVEMENT, THE FRONT END OF THE TRUCK BEGAN TO SHAKE VIOLENTLY FROM SIDE-TO-SIDE, AND THE STEERING WHEEL ALSO TURNS VIOLENTLY FROM SIDE-TO-SIDE LIKE IT IS GOING TO RIP YOUR HANDS OFF. SHAKING DOES NOT END UNTIL YOU DECELERATE SIGNIFICANTLY. THE FIRST TIME WAS AT ABOUT 45 MPH IN THE CITY ON A DECENT STREET. THE SECOND TIME WAS LAST NIGHT AND I WAS GOING ABOUT 70 MPH ON A HIGHWAY. IN BOTH CASES, IT DIDN'T TAKE A SIGNIFICANT BUMP TO CAUSE THE VIOLENT SHUDDER OR SHAKING. MANY, MANY OTHER PEOPLE HAVE BEEN REPORTING THIS ISSUE FOR YEARS. ONE SUGGESTION IS THAT IT IS A PROBLEM WITH THE STEERING DAMPER SHOCK.
NHTSA ODI #10933678
15,000 miles · Nov 1, 2016
EngineFuel System, Diesel
WITHIN 60 SECONDS OF THE MESSAGE "CLEANING EXHAUST FILTER", THE 6.7L ENGINE BEGINS TO LOOSE POWER, VIBRATING, AND MAKING VERY LOUD CLANGING NOISES. ALL WHILE DRIVING AT 60-70 MPH, CAUSING A HUGE DECELERATION, DOWN TO 45 MPH IF GOING UP AN INCLINE, DUE TO LOSE OF POWER. THIS STARTED AT 7,000 MILES AND HAPPENS AT LEAST 1 PER TAN…
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WITHIN 60 SECONDS OF THE MESSAGE "CLEANING EXHAUST FILTER", THE 6.7L ENGINE BEGINS TO LOOSE POWER, VIBRATING, AND MAKING VERY LOUD CLANGING NOISES. ALL WHILE DRIVING AT 60-70 MPH, CAUSING A HUGE DECELERATION, DOWN TO 45 MPH IF GOING UP AN INCLINE, DUE TO LOSE OF POWER. THIS STARTED AT 7,000 MILES AND HAPPENS AT LEAST 1 PER TANK OF FUEL. *TR
NHTSA ODI #10920554
13,200 miles · Oct 17, 2016
Electrical SystemSteering
TL* THE CONTACT OWNS A 2015 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE RADIO AND BLUETOOTH SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE RESET. ALSO, THE RADIO SWITCHES FAILED ON THE STEERING WHEEL. AFTER THE REPAIR, THE TECHNICIAN STAT…
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TL* THE CONTACT OWNS A 2015 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE RADIO AND BLUETOOTH SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE RESET. ALSO, THE RADIO SWITCHES FAILED ON THE STEERING WHEEL. AFTER THE REPAIR, THE TECHNICIAN STATED THAT THE SWITCHES WERE ACTIVE AND MORE DIAGNOSTIC TESTING WAS NEEDED. THE CONTACT WAS LATER INFORMED THAT THE HOUSING UNIT FOR THE STEERING COLUMN HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL NEXT YEAR. THE FAILURE MILEAGE WAS 13,200.
NHTSA ODI #10916535
90,000 miles · Oct 15, 2016
Steering
WAS DRIVING ON THE HIGHWAY 70 MPH AND CHANGING LANE I HITTING THE POTHOLE AND THE TRUCK START BOUNCING AND I HAVE TO SLOW DOWN TO STOP THE BOUNCING VERY DANGEROUS TO DRIVE. I HAD A SAME TRUCK BACK IN 2005 WORKING FOR THE COMPANY WAS DOING SAME THING PLEASE CAN SOMEONE HELP ?
NHTSA ODI #10916275
Mileage unknown · Aug 25, 2016
EngineFuel/propulsion SystemPower Train
EXHAUST CLEANING CYCLE CAUSES EXTREMELY ROUGH RUNNING CONDITIONS. SEVERE ENGINE KNOCKING SEEMS AS THOUGH A PISTON WILL FLY THROUGH THE HOOD SOON. SIGNIFICANT LOSS OF POWER AT ANY SPEED DURING THIS TIME. BRAND NEW TRUCK PURCHASED FROM DEALERSHIP AND THIS HAS HAPPENED FROM PURCHASE POINT ALL THE WAY THROUGH 27500 MILES SO FAR. IN…
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EXHAUST CLEANING CYCLE CAUSES EXTREMELY ROUGH RUNNING CONDITIONS. SEVERE ENGINE KNOCKING SEEMS AS THOUGH A PISTON WILL FLY THROUGH THE HOOD SOON. SIGNIFICANT LOSS OF POWER AT ANY SPEED DURING THIS TIME. BRAND NEW TRUCK PURCHASED FROM DEALERSHIP AND THIS HAS HAPPENED FROM PURCHASE POINT ALL THE WAY THROUGH 27500 MILES SO FAR. IN READING I HAVE FOUND THOUSANDS OF OTHERS THAT EXPERIENCED THE EXACT SAME ISSUE.
NHTSA ODI #10898597
16,000 miles · Aug 16, 2016
Engine
DURING REGEN CYCLE FOR DIESEL MOTOR, VEHICLE BEGINS TO MAKING A KNOCKING NOISE AND THEN BEGINS TO SHAKE, AND FINALLY GIVE FEELING OF LOSING POWER. BECAUSE OF THIS, FEARFUL THE VEHICLE COULD ENCOUNTER THIS SITUATION AT TIMES WHERE IT COULD POSE GREAT DANGER. THIS OCCURS AT VARIOUS SPEEDS AND DRIVING CONDITIONS. ISSUE WAS PREVI…
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DURING REGEN CYCLE FOR DIESEL MOTOR, VEHICLE BEGINS TO MAKING A KNOCKING NOISE AND THEN BEGINS TO SHAKE, AND FINALLY GIVE FEELING OF LOSING POWER. BECAUSE OF THIS, FEARFUL THE VEHICLE COULD ENCOUNTER THIS SITUATION AT TIMES WHERE IT COULD POSE GREAT DANGER. THIS OCCURS AT VARIOUS SPEEDS AND DRIVING CONDITIONS. ISSUE WAS PREVIOUSLY "ADDRESSED" IN A BULLETIN FROM MANUFACTURER; HOWEVER, THERE IS MORE TO THIS CONDITION. WHAT VEHICLES DON'T IDLE OR DRIVE AT HIGHWAY SPEEDS FOR A PERIOD OF TIME OR DON'T MAKE SHORT TRIPS? MOST RECENT OCCURRENCE HAPPENED ON 8/15/16, BUT HAS BEEN OCCURRING FOR THE TWO MONTHS-- IS GETTING PROGRESSIVELY WORSE IN LEI RATION AND FORCE. HAVE TAKEN TO A DEALERSHIP AND THEY SAID THEY COULD FIND NOTHING WRONG-- THEY DIDN'T EVEN ACT LIKE THEY KNEW ANYTHING ABOUT THE ISSUE OCCURRING AND THEY DEFINITELY DID NOT MENTION THE PRECIOUS MANUFACTURE BULLETIN TSB 15-0088. HAVE BEGUN TO RESEARCH THIS ISSUE AND IT APPEARS AN UPDATE WAS TO OCCUR IN MARCH 2016, BUT HAVE NOT BEEN NOTIFIED OF ANY ISSUES? NEEDS TO BE LOOKED AT CLOSELY TO ENSURE IT IS NOT A DESIGN FLAW OR WORSE.
NHTSA ODI #10896304
18,000 miles · Jul 7, 2016
Service Brakes
TRUCK INTERMITTENTLY PULLS TO THE LEFT WHEN BRAKING, SOMETIMES HARD TO THE LEFT.IF NOT HOLDING STEERING WHEEL TIGHTLY COULD PULL INTO NEXT LANE.
NHTSA ODI #10883337
Official recalls
2Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Apr 17, 2014
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the vehicle may display "Drive" but possibly engage "Reverse" for 1.5 seconds before engaging "Drive." Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE24014 · Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024 · No close date supplied
Status: open (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.