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2012 Ford F-250 Sd

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Ford F-250 Sd do not stand out strongly from the model-year median of 89.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

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When problems were reported

Mileage at the reported incident

54 reports with mileage · 3 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

What owners actually said

57 reports
60,200 miles · Aug 25, 2014
Engine And Engine Cooling

THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE TRUCK FLASHES A CODE "SAFETY SHUT OFF". IT IS RELATED TO THE EGT EXHAUST TEMP SENSOR PART OF THE EMISSIONS CONTROLS. AFTER IT FLASHES THE TRUCK WILL SHUT OFF WITH NO WARNING, NO TIME TO MOVE OUT OF TRAFFIC. THE TRUCK WILL NOT RESTART AND THE STARTER WILL NOT ENGAGE…

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THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE TRUCK FLASHES A CODE "SAFETY SHUT OFF". IT IS RELATED TO THE EGT EXHAUST TEMP SENSOR PART OF THE EMISSIONS CONTROLS. AFTER IT FLASHES THE TRUCK WILL SHUT OFF WITH NO WARNING, NO TIME TO MOVE OUT OF TRAFFIC. THE TRUCK WILL NOT RESTART AND THE STARTER WILL NOT ENGAGE. I HAVE HAD THIS HAPPEN 4 TIMES AND EACH TIME I WAS LUCKY TO AVOID AN ACCIDENT. THIS IS A PROGRAMMING ERROR I BELIEVE AND IS A PROBLEM FORD MUST ADDRESS. SOMEONE IS GOING TO DIE OR BE INJURED IF THIS IS NOT CORRECTED!! I REPEAT THERE WILL BE AN ACCIDENT! PLEASE UNDERSTAND THAT THIS IS PROBLEM THAT IS HAPPENING TO OTHER FORD TRUCK OWNERS. PLEASE RESPOND TO THIS. *TR

NHTSA ODI #10627957

59,937 miles · Jul 22, 2014
EnginePower Train

STOP SAFELY NOW: WHEN THIS HAPPENS THE ENGINE WILL SHUT OFF AND YOU HAVE TO ROLL AS FAR AS YOU CAN TO HOPEFULLY GET OFF THE HIGHWAY. I AM AN EXPERIENCED MECHANIC AND DRIVER OF "NOT SO GREAT RUNNING VEHICLES" AS I HAVE TEST AND TUNE THEM TO SEE WHAT THE ISSUE IS TO REPAIR THEM. E.G. NO BRAKES, NO POWER STEERING, NON WORKING FUEL…

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STOP SAFELY NOW: WHEN THIS HAPPENS THE ENGINE WILL SHUT OFF AND YOU HAVE TO ROLL AS FAR AS YOU CAN TO HOPEFULLY GET OFF THE HIGHWAY. I AM AN EXPERIENCED MECHANIC AND DRIVER OF "NOT SO GREAT RUNNING VEHICLES" AS I HAVE TEST AND TUNE THEM TO SEE WHAT THE ISSUE IS TO REPAIR THEM. E.G. NO BRAKES, NO POWER STEERING, NON WORKING FUEL PUMPS...ETC. WITH THAT SAID, I DO NOT THINK AN INEXPERIENCED DRIVER OF A NON WORKING VEHICLE WOULD DO SO WELL IN THIS SITUATION AND COULD END UP POSSIBLY HARMING OTHERS AS A RESULT. I JUST KNEW FOR SURE THIS WOULD BE ON THE RECALL LIST FOR SAFETY ISSUES AND TO FIND OUT FORD HAS ISSUED A RECALL FOR "EMERGENCY VEHICLES ONLY". MY QUESTION IS... WHO SAYS A PERSONAL VEHICLE IS NOT EVER GOING TO BE AN EMERGENCY VEHICLE FOR YOUR FAMILY, FRIEND OR A COWORKER. COME ON FORD, IF YOUR CUSTOMERS BUY A 65,000 TRUCK SHOULDN'T THEY HAVE THE COMFORT OF TRUSTING THE VEHICLE WILL NOT STRAND THEM DEAD IN THE MIDDLE OF A HIGHWAY OR STOP RUNNING IF THEY ARE TAKING SOMEONE TO THE ER... FORD DID REPAIR MY TRUCK UNDER WARRANTY, BUT, I THINK THIS COULD HAVE ALL BEEN AVOIDED IF THE RECALL WAS OUT FOR ALL VEHICLES WITH THIS ISSUE. *TR

NHTSA ODI #10615330

27,580 miles · Apr 26, 2014
SteeringSuspensionWheels

DRAMATIC WHEEL AND FRONT END WOBBLE WHEN HITTING A BRIDGE TRANSITION. VEHICLE BECOMES UNCONTROLLABLE AND CONTINUES TO SHAKE VIOLENTLY UNTIL VEHICLE COMES TO ALMOST A COMPLETE STOP. I HAD THIS SAME ISSUE IN MY 2005 F250 AND HAD TO CHANGE ALMOST ALL THE COMPONENTS OF THE FRONT END TO FIX. THERE ARE HUNDREDS OF PEOPLE SPEAKING ABOU…

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DRAMATIC WHEEL AND FRONT END WOBBLE WHEN HITTING A BRIDGE TRANSITION. VEHICLE BECOMES UNCONTROLLABLE AND CONTINUES TO SHAKE VIOLENTLY UNTIL VEHICLE COMES TO ALMOST A COMPLETE STOP. I HAD THIS SAME ISSUE IN MY 2005 F250 AND HAD TO CHANGE ALMOST ALL THE COMPONENTS OF THE FRONT END TO FIX. THERE ARE HUNDREDS OF PEOPLE SPEAKING ABOUT THIS ON THE FORUMS AND STATE THAT THERE ARE TSBS THAT COVER THIS BUT THAT THE PARTS FAIL AGAIN IN ABOUT 25K MILES. I PULL A BOAT QUITE OFTEN AND IF THIS WOULD HAVE HAPPENED WITH A TRAILER BEHIND MY TRUCK THERE WOULD HAVE BEEN FATALITIES. AS IT WAS CARS WENT ALL OVER THE INTERSTATE TRYING TO GET AWAY FROM ME. THIS ISSUE HAS BEEN AROUND FOR A LONG TIME AND IT SEEMS THAT IT HAS NOT BEEN ADDRESSED BY THE MANUFACTURE. I LOVE AND NEED MY 3/4 TON TRUCK AND BELIEVE THAT FORD MAKES THE BEST TRUCK, BUT THERE WILL BE DEATHS CAUSED BY THIS, IF NOT ALREADY. NOW I WILL START THE LONG PROCESS OF GETTING THE DEALER TO FIX THE ISSUE. *TR

NHTSA ODI #10585101

22,000 miles · Apr 1, 2014
Steering

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING AT SPEEDS OVER 60 MPH THE FRONT WHEELS OF THE VEHICLE WOULD SUDDENLY BEGAN TO SHAKE AND WOBBLE. THE CONTACT INDICATED THAT THE STEERING WHEEL WOULD ALSO VIBRATE AND THE VEHICLE WOULD BECOME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS …

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TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING AT SPEEDS OVER 60 MPH THE FRONT WHEELS OF THE VEHICLE WOULD SUDDENLY BEGAN TO SHAKE AND WOBBLE. THE CONTACT INDICATED THAT THE STEERING WHEEL WOULD ALSO VIBRATE AND THE VEHICLE WOULD BECOME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE STEERING STABILIZER AND THE TRACK BAR BUSHINGS WERE REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 22,000.

NHTSA ODI #10576454

28,000 miles · Mar 10, 2014
Tires

TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH A SET OF CONTINENTAL CONTITRAC TIRES, SIZE: 275/65/R18. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THEY STATED THAT THE FRONT DRIVER'S SIDE TIRE EXHIBITED TREAD SEPARATION. THE TIRE WAS REPLACED BUT THE …

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TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH A SET OF CONTINENTAL CONTITRAC TIRES, SIZE: 275/65/R18. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THEY STATED THAT THE FRONT DRIVER'S SIDE TIRE EXHIBITED TREAD SEPARATION. THE TIRE WAS REPLACED BUT THE FAILURE OCCURRED ON THE FRONT PASSENGER'S SIDE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 28,000. THE DOT NUMBER AND VIN WAS UNAVAILABLE. *TR

NHTSA ODI #10568111

49,650 miles · Jan 9, 2014
EngineFuel System, DieselPower Train

VEHICLE STALLED AND STOPPED RUNNING IN TRAFFIC ON HIGHWAY 231 IN MONTGOMERY AL. ABOUT AN HOUR AFTER, SECOND INCIDENCE OF VIOLENT FRONT END OSCILLATION [SEE PREVIOUS COMPLAINT (ODI NUMBER) IS: XXX59219. CALLED FORD ROADSIDE ASSIST. I HAVE 125K EXTENDED WARRANTY AND HAD VEHICLE TOWED TO NEAREST FORD DEALERSHIP. THERE WERE NO WAR…

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VEHICLE STALLED AND STOPPED RUNNING IN TRAFFIC ON HIGHWAY 231 IN MONTGOMERY AL. ABOUT AN HOUR AFTER, SECOND INCIDENCE OF VIOLENT FRONT END OSCILLATION [SEE PREVIOUS COMPLAINT (ODI NUMBER) IS: XXX59219. CALLED FORD ROADSIDE ASSIST. I HAVE 125K EXTENDED WARRANTY AND HAD VEHICLE TOWED TO NEAREST FORD DEALERSHIP. THERE WERE NO WARNINGS OF ANY KIND FROM ON BOARD DIAGNOSTIC SYSTEMS . VEHICLE WAS DIAGNOSED WITH "EVIDENCE OF WATER IN FUEL SYSTEM" . THERE WAS NO WATER PRESENT IN SYSTEM , NO "WATER IN FUEL SYSTEM" WARNING LIGHT ,HAS NEVER LIT UP ON THIS VEHICLE , HAD IT CHECKED IN THE PAST ,WAS TOLD WAS FUNCTIONAL], WAS TOLD REPAIRS WERE "NOT COVERED " .ALL SERVICE HAS BEEN DONE TO FORD SPECIFICATIONS AND AT FORD FACILITY. THESE REPAIRS WOULD NOT BE NECESSARY IF THE WARNING SYSTEM WAS OPERABLE . I AM IN A BUSINESS THAT SELLS, OPERATES AND USES DIESELS EVERY DAY AND ALL MODERN DIESELS HAVE WATER IN FUEL SENSORS . CASE IS STILL OPEN WITH FORD CUSTOMER CARE . THIS NEEDS DOCUMENTATION . THERE WOULD HAVE NEVER BEEN AN ISSUE IF THE TRUCKS SYSTEMS WERE OPERATING PROPERLY. THE REPAIRS ARE MORE THAN I CAN AFFORD FOR A TRUCK THAT IS UNDER WARRANTY. THIS IS CLEARLY A SYSTEM FAILURE . *TR

NHTSA ODI #10559221

13,800 miles · Dec 21, 2013
Engine And Engine Cooling

WHILE DRIVING MY TRUCK ON A BUSY SIDE ROAD, THE MESSAGE CENTER FLASHED A WARNING, "STOP SAFE SOON". A AUDIBLE CHIME WAS HEARD AND THE TRUCK SHUT OFF. COMPLETE LOSE OF POWER BRAKES, POWER STEERING. I WAS NOT ABLE TO GET THE TRUCK OFF THE ROAD COMPLETELY SINCE IT HAPPENED SO FAST. TRAFFIC WAS STOPPED IN BOTH DIRECTIONS WHILE WE DI…

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WHILE DRIVING MY TRUCK ON A BUSY SIDE ROAD, THE MESSAGE CENTER FLASHED A WARNING, "STOP SAFE SOON". A AUDIBLE CHIME WAS HEARD AND THE TRUCK SHUT OFF. COMPLETE LOSE OF POWER BRAKES, POWER STEERING. I WAS NOT ABLE TO GET THE TRUCK OFF THE ROAD COMPLETELY SINCE IT HAPPENED SO FAST. TRAFFIC WAS STOPPED IN BOTH DIRECTIONS WHILE WE DID OUR BEST TO PUSH THE 7,500 POUND TRUCK TO THE NARROW SHOULDER. SINCE THE SHOULDER WOULD NOT FIT THE ENTIRE TRUCK, IT WAS BASICALLY HALF IN THE ROAD. TRAFFIC HAS BACKED UP AND WE HAD TO WAIT CLOSE TO AN HOUR FOR A TOW TRUCK. AFTER SPEAKING WITH THE DEALER, HE TOLD ME THE TRUCK HAS A BULLETIN OUT ABOUT A FAULTY EGT EXHAUST GAS TEMPERATURE SENSOR. THIS SMALL SENSOR FAULT SHUTS THE TRUCK DOWN AND WILL NOT ALLOW THE ENGINE TO RUN. *TR

NHTSA ODI #10556889

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.