IllustrationDEATH RATTLE YOU HIT BUMP IN HIGHWAY AND STARTS TO SHAKE ALL OVER, LIKE THE WHEELS ARE GOING TO FLY OFF.
2012 Ford F-250 Sd
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford F-250 Sd do not stand out strongly from the model-year median of 89.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 Sd years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80–25K
1525–50K
1850–75K
975–100K
2100–150K
2150K+
54 reports with mileage · 3 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
57 reportsON HIGHWAY AT 50 MPH WHEN REAR PASSENGER TIRE EXPLODED. TIRE FRAGMENTS TORE AND BENT FENDER WELL METAL CAUSING $2700 DAMAGE. STEEL BELTS WERE BROKEN ACROSS THE TIRE IN TWO LOCATIONS ON THE CIRCUMFERENCE. FENDER AND TIRE REPLACED. LIKELY WOULD HAVE CAUSED SEVERE BODILY INJURY OR DEATH IF A PERSON HAD BEEN STANDING NEXT TO THE…
Read full complaint
ON HIGHWAY AT 50 MPH WHEN REAR PASSENGER TIRE EXPLODED. TIRE FRAGMENTS TORE AND BENT FENDER WELL METAL CAUSING $2700 DAMAGE. STEEL BELTS WERE BROKEN ACROSS THE TIRE IN TWO LOCATIONS ON THE CIRCUMFERENCE. FENDER AND TIRE REPLACED. LIKELY WOULD HAVE CAUSED SEVERE BODILY INJURY OR DEATH IF A PERSON HAD BEEN STANDING NEXT TO THE TIRE. (PRIMARY REASON FOR FILING THIS REPORT) JUST PRIOR TO THE EXPLOSION, MY WIFE SENSED A VIBRATION AND STOPPED TO INSPECT TIRES. NO OBVIOUS DEFECTS WERE FOUND. AFTER PROCEEDING APPROXIMATELY 1 MILE, THE INCIDENT OCCURRED. TIRE WAS RETURNED TO BF GOODIIDGE AFTER WHICH THEY CLAIMED NO RESPONSIBILITY. PICTURES OF TIRE AND VEHICLE DAMAGE AVAILABLE
TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE EGT 14 SENSOR FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED TWICE. THERE WAS NO WARNING INDICATOR OF "STOP SAFELY NOW" ALONG WITH FIVE CHIMES SOUNDING AS INDICATED IN THE OWNER'S MANUAL. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE EGT 14 SENSOR FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED TWICE. THERE WAS NO WARNING INDICATOR OF "STOP SAFELY NOW" ALONG WITH FIVE CHIMES SOUNDING AS INDICATED IN THE OWNER'S MANUAL. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE EGT SENSOR. IN ADDITION, THE VEHICLE STALLED WHILE ON AN OFF RAMP EXITING THE HIGHWAY WITHOUT WARNING. THE DIESEL EXHAUST WARNING INDICATOR STATED THAT THE FLUID WAS LOW; HOWEVER, WHEN THE CONTACT CHECKED, IT WAS FULL. THE VEHICLE WAS TOWED TO THE DEALER AND ALL THE SENSORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
AT SPEEDS BETWEEN 40-60 MPH THE FRONT OF THE TRUCK SHAKES/VIBRATES VIOLENTLY. THE TRUCK BECOMES DANGEROUS AND IS NO LONGER STEERABLE UNLESS YOU STOP COMPLETELY.
RADIATOR LEAK FROM DRIVERS SIDE LOWER PORTION. SAME AS PREVIOUS MODEL YEAR ISSUES. FORD CURRENTLY WARRANTIES EARLIER PRODUCTION, BUT WILL NOT EXTEND TO 2011 AND UP. TRUCK HAS ONLY 56000 MILES ON IT. LEAK OCCURS AFTER VEHICLE HAS REACHED OPERATING TEMPERATURE AND IS PARKED AND/OR TURNED OFF. INSPECTION CONDUCTED BY FORD DISCOVERE…
Read full complaint
RADIATOR LEAK FROM DRIVERS SIDE LOWER PORTION. SAME AS PREVIOUS MODEL YEAR ISSUES. FORD CURRENTLY WARRANTIES EARLIER PRODUCTION, BUT WILL NOT EXTEND TO 2011 AND UP. TRUCK HAS ONLY 56000 MILES ON IT. LEAK OCCURS AFTER VEHICLE HAS REACHED OPERATING TEMPERATURE AND IS PARKED AND/OR TURNED OFF. INSPECTION CONDUCTED BY FORD DISCOVERED TANK CRIMPING HAS FAILED AND TRUCK NEEDS A NEW RADIATOR. I AM NOT THE ONLY ONE WITH THIS ISSUE, BUT STILL NOTHING IS BEING DONE TO CORRECT IT.
ON THE FIRST DAY OF AN EXTENDED TRIP WITH OUR TRUCK AND RV, WE ARRIVED AT CAMP TO DISCOVER A MAJOR COOLANT LEAK. THE TRUCK DID NOT GIVE US ANY WARNING MESSAGES THAT ANYTHING WAS WRONG. WE HAD THE TRUCK TOWED TO THE CLOSEST FORD DEALER. THANK GOODNESS THIS PROBLEM HAPPENED IN CAMP, RATHER THAN ON AN ISOLATED ROAD WHERE WE COULD H…
Read full complaint
ON THE FIRST DAY OF AN EXTENDED TRIP WITH OUR TRUCK AND RV, WE ARRIVED AT CAMP TO DISCOVER A MAJOR COOLANT LEAK. THE TRUCK DID NOT GIVE US ANY WARNING MESSAGES THAT ANYTHING WAS WRONG. WE HAD THE TRUCK TOWED TO THE CLOSEST FORD DEALER. THANK GOODNESS THIS PROBLEM HAPPENED IN CAMP, RATHER THAN ON AN ISOLATED ROAD WHERE WE COULD HAVE BEEN 100+ MILES AWAY FROM ANY SORT OF SERVICE. IT TURNED OUT THAT BOTH THE WATER PUMP AND RADIATOR HAD FAILED, WITH UNDER 29,000 MILES ON THE TRUCK. THE WATER PUMP WAS COVERED UNDER WARRANTY, BUT THE RADIATOR WAS NOT. THE FORD SERVICE MANAGER ADVISED US THAT THEY HAD ALREADY REPLACED SEVERAL RADIATORS THIS YEAR, WITH LEAKS IN THE SAME PLACE (DRIVER'S SIDE LOWER CORNER). WE ALSO DID SOME CHECKING ON THE INTERNET AND LEARNED THAT THIS FAILURE SEEMS FAIRLY COMMON. THE RADIATOR SHOULD NOT HAVE FAILED IN SUCH A SHORT AMOUNT OF TIME, WITH LIMITED MILES ON OUR TRUCK.
TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND WHILE THE VEHICLE WAS IN REVERSE. PRIOR TO THE FAILURE, AN UNKNOWN SENSOR WAS REPLACED BY THE DEALER. THE GEAR WAS SHIFTED INTO DRIVE AND THE VEHICLE WAS DRIVEN TO THE DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND WHILE THE VEHICLE WAS IN REVERSE. PRIOR TO THE FAILURE, AN UNKNOWN SENSOR WAS REPLACED BY THE DEALER. THE GEAR WAS SHIFTED INTO DRIVE AND THE VEHICLE WAS DRIVEN TO THE DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, COOLANT LEAKED FROM THE RESERVOIR INTO THE VALLEY OF THE ENGINE AND THE FOUR POWER DOOR LOCKS WOULD INTERMITTENTLY UNLOCK WHEN DRIVING. ON A SEPARATE OCCASION, IN EXTREMELY COLD WEATHER, THE ENGINE FAILED TO START. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE CONTACT WAS UNCERTAIN OF THE REPAIR THAT WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
BRAKES ARE SPONGY HAVE BLOWN THROUGH STOP LIGHT TWICE WITHOUT TIME TO PUMP BRAKES. DEALER REPLACED FRONT CALIPERS RESURFACED ROTORS AND REPLACED PADS AT MY EXPENSE NO IMPROVEMENT. PEDAL TRAVELS 1/2 TO 3/4 TO FLOOR ON INITIAL BRAKING WITHOUT SIGNIFICANTLY SLOWING VEHICLE, BETTER EACH TIME YOU PUMP BRAKES. WHILE TOWING TRAILER G…
Read full complaint
BRAKES ARE SPONGY HAVE BLOWN THROUGH STOP LIGHT TWICE WITHOUT TIME TO PUMP BRAKES. DEALER REPLACED FRONT CALIPERS RESURFACED ROTORS AND REPLACED PADS AT MY EXPENSE NO IMPROVEMENT. PEDAL TRAVELS 1/2 TO 3/4 TO FLOOR ON INITIAL BRAKING WITHOUT SIGNIFICANTLY SLOWING VEHICLE, BETTER EACH TIME YOU PUMP BRAKES. WHILE TOWING TRAILER GAIN HAS TO BE ON FULL SO TRAILER BRAKES CAN HELP STOP VEHICLE, VEHICLE BRAKES ARE INSUFFICIENT. TOOK TRUCK BACK TO FORD OF KIRKLAND AFTER SPENDING $1000 AND WAS TOLD BRAKING IS NORMAL, DROVE A FRIENDS 2011 F250 AND BRAKES ARE MUCH BETTER. THE LACK OF RESPONSE ON THE PEDAL HAS CREATED MORE THAN 1 NEAR ACCIDENT AND SHOULD BE ADDRESSED BY FORD FULLY AS A SAFETY ISSUE. THE LACK OF BRAKE PEDAL RESPONSE IS CONSISTENT REGARDLESS OF TYPE OF DRIVING OR SPEED AND HAS BEEN ON GOING SINCE ABOUT 36,000 MILES. TRUCK CURRENTLY HAS 48,000 MILES.
WINDSHIELD WIPERS WERE LOCKED ON WHEN THE VEHICLE WAS ON. INDEPENDENT OF WEATHER. NO WAY TO TURN OFF UNTIL ELECTRONIC SWITCHES THAT CONTROL THE WIPERS, BLINKERS, AND HIGH BEAMS WERE REPLACED. PROBLEM STARTED ON THE HIGHWAY IN MOTION. RT 89 N VERMONT. CONTINUED UNTILLED REPAIRED. PART NUMBER WAS SW-6874.
SEVERAL TIMES, AFTER HITTING A SMALL BUMP IN THE ROAD, GENERALLY AT SPEEDS OVER 50 MPH, I HAVE EXPERIENCED AN EXTREME "SHIMMY" IN THE FRONT END OF THE VEHICLE CAUSING LIMITED CONTROL. I TOOK THE VEHICLE TO THE DEALER FOR REPAIRS, HOWEVER, THEY COULD NOT DETERMINE THE CAUSE AND AFTER REPLACING SEVERAL PARTS THEY WERE STILL NOT AB…
Read full complaint
SEVERAL TIMES, AFTER HITTING A SMALL BUMP IN THE ROAD, GENERALLY AT SPEEDS OVER 50 MPH, I HAVE EXPERIENCED AN EXTREME "SHIMMY" IN THE FRONT END OF THE VEHICLE CAUSING LIMITED CONTROL. I TOOK THE VEHICLE TO THE DEALER FOR REPAIRS, HOWEVER, THEY COULD NOT DETERMINE THE CAUSE AND AFTER REPLACING SEVERAL PARTS THEY WERE STILL NOT ABLE TO RESOLVE THE PROBLEM. I TOOK THE VEHICLE TO A PRIVATE REPAIR SHOP AND HAD SEVERAL OTHER PARTS REPLACED AND STILL NO RESOLUTION TO THE PROBLEM. BALANCING AND TIRE PRESSURE HAVE BEEN MAINTAINED BY THE DEALER AS WELL AS OTHER CERTIFIED MECHANICS. DUE TO THE LOSS OF CONTROL WHEN THIS WOBBLE OCCURS, I AM AFRAID TO DRIVE THE VEHICLE
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.