NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
122 reportsMileage unknown · Sep 23, 2014
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO INDICATE ACCURATE READING LEVELS. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKED. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXCESSIVE FORCE IN ORDER TO PREVENT THE VEHICLE FROM JERKING. THE FAILURE OCCURRED ON NUMEROUS OCC…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO INDICATE ACCURATE READING LEVELS. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKED. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXCESSIVE FORCE IN ORDER TO PREVENT THE VEHICLE FROM JERKING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10638389
44,000 miles · Sep 4, 2014
SteeringSuspension
WHILE ENTERING I-40 AT ~55 MPH AFTER HITTING A SMALL BUMP THE FRONT END AND STEERING VIOLENTLY BEGAN SHAKING. STEERING CONTROL WAS NEAR ZERO. SHAKING CONTINUED WHILE BRAKING TO ~ 10 MPH THEN STOPPED. TRUCK INSPECTION FOUND NO PROBLEM. *TR
NHTSA ODI #10630894
32,500 miles · Aug 25, 2014
Seat Belts
DRIVER SEAT BELT FAILED TO LATCH IN RECEIVER. *TR
NHTSA ODI #10628021
15,000 miles · Jul 24, 2014
SteeringSuspensionWheels
DEATH RUMBLE: AFTER ANY NEW SET OF TIRES GETS ABOUT 15,000 -20,000 MILES ON THEM, THE INFAMOUS "DEATH RUMBLE" OCCURS ON THIS MODEL TRUCK. WHEN TRAVELING AT SPEEDS OF 60 OR MORE AND YOU TURN OR HIT A BUMP, THE FRONT END OF THE VEHICLE STARTS SHAKING AND VIBRATING VIOLENTLY. YOU HAVE TO COME TO AN ALMOST IMMEDIATE STOP IN ORDER…
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DEATH RUMBLE: AFTER ANY NEW SET OF TIRES GETS ABOUT 15,000 -20,000 MILES ON THEM, THE INFAMOUS "DEATH RUMBLE" OCCURS ON THIS MODEL TRUCK. WHEN TRAVELING AT SPEEDS OF 60 OR MORE AND YOU TURN OR HIT A BUMP, THE FRONT END OF THE VEHICLE STARTS SHAKING AND VIBRATING VIOLENTLY. YOU HAVE TO COME TO AN ALMOST IMMEDIATE STOP IN ORDER TO GET THE VEHICLE TO STOP THE SHAKING. IT IS SO BAD THAT YOU CANNOT CONTROL STEERING AT TIMES AND IS EVEN VISIBLE TO OTHERS NOT IN THE VEHICLE. ALL FORD DEALERS THAT I HAVE SPOKEN WITH ABOUT THIS ARE AWARE OF THE ISSUE BUT BLAME IT ON TIRES OR TIRE PRESSURE. I HAVE TRIED SEVERAL TYPES OF TIRES (AS I KNOW HAVE OVER 125,000 MILES ON MY TRUCK) AND ALWAYS INFLATE THEM AS PER MY OWNER'S MANUAL...THIS DOES NOT HELP...NOR DOES ROTATING, BALANCING, CHECKING BRAKES, BALL JOINTS, SUSPENSION, ETC. YOU CAN WATCH MANY MANY VIDEOS OF THIS PROBLEM OF YOUTUBE AND OTHER LOCATIONS, SEE WRITE-UPS IN MAGAZINES, AND AS I SAID, DEALERS EVEN KNOW ABOUT THIS ISSUE...SO WHY IS IT NOT GETTING CORRECTED??? *TR
NHTSA ODI #10615932
32,000 miles · Jul 18, 2014
SteeringWheels
HIT ROUGH PATCH ON HIGHWAY AND TRUCK STARTED SHAKING VIOLENTLY. HAD TO SLOW TO ABOUT 25 MPH BEFORE IT STOPPED. THIS HAS HAPPENED TWICE IN THE LAST 6 MONTHS. THE FORD SERVICE DEPARTMENT SAID THEY COULD FIND NO ISSUES WITH THE TRUCK. NO PARTS WERE REPLACED OR ADJUSTED. *TR
NHTSA ODI #10614592
30,000 miles · Jul 2, 2014
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON UNEVEN ROAD PAVEMENT, THE VEHICLE STARTED TO VIBRATE. THE CONTACT ALSO STATED THAT HE REDUCED THE SPEED TO 10 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLAC…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON UNEVEN ROAD PAVEMENT, THE VEHICLE STARTED TO VIBRATE. THE CONTACT ALSO STATED THAT HE REDUCED THE SPEED TO 10 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED AND BALANCED. THE TECHNICIAN ALSO ALIGNED BOTH FRONT DRIVERS AND PASSENGERS SIDE TIRES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10607693
28,000 miles · Jun 17, 2014
SteeringSuspension
THIS STARTED IN MARCH 2014. TERRIBLE STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEED. LAST NIGHT IT WAS HORRIBLE AS I WAS PASSING A CAR ON I-29 ON A BRIDGE AND WE GOT THE WOBBLE AFTER GOING OVER A BRIDGE JOINT. I HAD TO STAB THE BRAKES TO SLOW DOWN AS THE TRUCK STEERING WAS OUT OF MY CONTROL. SEVERAL VEHICLES BEHIND ME ALSO HAD …
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THIS STARTED IN MARCH 2014. TERRIBLE STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEED. LAST NIGHT IT WAS HORRIBLE AS I WAS PASSING A CAR ON I-29 ON A BRIDGE AND WE GOT THE WOBBLE AFTER GOING OVER A BRIDGE JOINT. I HAD TO STAB THE BRAKES TO SLOW DOWN AS THE TRUCK STEERING WAS OUT OF MY CONTROL. SEVERAL VEHICLES BEHIND ME ALSO HAD TO NAVIGATE AROUND ME AS I TRIED TO TURN THE VEHICLE TO THE SHOULDER. THIS TRUCK IS DANGEROUS AT HIGHWAY SPEED! THIS HAS HAPPENED SEVERAL TIMES WHILE GOING DOWN THE INTERSTATE. I'M SCARED TO DRIVE THE TRUCK ANYWHERE BUT AROUND CITY STREETS. TO MY KNOWLEDGE THIS IS A VERY COMMON PROBLEM WITH ALL SUPER DUTY TRUCKS WITH A STRAIGHT FRONT AXLE AND COIL SPRINGS. I WANT FORD TO ADMIT THERE IS A PROBLEM AND FIX THESE ISSUES. IT'S A FIXABLE ISSUE THAT THEY WON'T ADDRESS. FOR $50,000 I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR ENGINEERING GEOMETRY BLUNDER. *TR
NHTSA ODI #10598767
26,400 miles · May 22, 2014
Service BrakesInjury
THIS SAFETY CONCERN OCCURRED ON A 2011, FORD F250, WITH "26,400" MILES ON IT. UPON LEAVING MY RESIDENCE, THE TRUCK FELT SLUGGISH, AS IF THE EMERGENCY BRAKE WAS ON. I NEVER USE THE EMERGENCY BRAKE, BUT CHECKED ANYWAY TO CONFIRM IT WAS NOT SET. I PULLED OVER AND EXISTED THE VEHICLE, AND IMMEDIATELY NOTICED A BURNING ODOR. THE ODOR…
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THIS SAFETY CONCERN OCCURRED ON A 2011, FORD F250, WITH "26,400" MILES ON IT. UPON LEAVING MY RESIDENCE, THE TRUCK FELT SLUGGISH, AS IF THE EMERGENCY BRAKE WAS ON. I NEVER USE THE EMERGENCY BRAKE, BUT CHECKED ANYWAY TO CONFIRM IT WAS NOT SET. I PULLED OVER AND EXISTED THE VEHICLE, AND IMMEDIATELY NOTICED A BURNING ODOR. THE ODOR CAME FROM THE DRIVER SIDE FRONT WHEEL. I REACHED IN TO FEEL THE ROTOR AND BURNED MY FINGER TIPS FROM THE HEAT. AS A PRECAUTION, I CHECKED THE REMAINING WHEELS AND ALL EXHIBITED VERY HIGH HEAT WITH A BURNING ODOR. LUCKILY, I WAS WITHIN AN 1/8 MILE OF S SERVICE STATION. THE MECHANIC INSPECTED AND DETERMINED ALL FOUR BRAKES HAD SEIZED DUE TO CORROSION. TWO CALIPERS WERE SALVAGEABLE, TWO WERE NOT. THE REPAIR WAS MADE WITH THE CALIPERS HELD FOR THE LOCAL FORD DEALER FOR REVIEW, AND DISPOSITION, BUT THE FORD DEALER SHOWED NO INTEREST, AND HAD DECLINED TO PERSONALLY EXAMINE THE CORRODED CALIPERS. THE TRUCK WAS 21 DAYS OUT OF CALENDAR WARRANTY. *TR
NHTSA ODI #10593436
124,058 miles · May 5, 2014
Engine
CATASTROPHIC ENGINE FAILURE AT 3 YEARS OLD AND 124,000 MILES. THIS $60,000 2011 FORD F-250 SUPER DUTY WITH 6.7 DIESEL ENGINE IS TOTALED. DRIVING DOWN THE ROAD AT NORMAL CRUISE THE ENGINE STARTED MAKING A TERRIBLE BANGING NOISE AND SHUDDERING SO VIOLENTLY THAT I WAS FORCED TO IMMEDIATELY LEAVE THE ROAD. I STOPPED AND TURNED THE E…
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CATASTROPHIC ENGINE FAILURE AT 3 YEARS OLD AND 124,000 MILES. THIS $60,000 2011 FORD F-250 SUPER DUTY WITH 6.7 DIESEL ENGINE IS TOTALED. DRIVING DOWN THE ROAD AT NORMAL CRUISE THE ENGINE STARTED MAKING A TERRIBLE BANGING NOISE AND SHUDDERING SO VIOLENTLY THAT I WAS FORCED TO IMMEDIATELY LEAVE THE ROAD. I STOPPED AND TURNED THE ENGINE OFF. GOT OUT AND THE GROUND WAS COVERED IN OIL. STRANDED.. DEALERSHIP QUOTED ME $24,233.67 TO REPLACE THE ENGINE. ALTHOUGH THIS ENGINE IS FALSELY ADVERTISED TO BE RIGIDLY TESTED FOR 250,000 MILES, FORD HAS SENT EMAIL STATING THAT THEY WILL NOT STAND BEHIND THE PRODUCT. THIS TRUCK IS STILL FINANCED AND QUITE FRANKLY I CANNOT AFFORD AND SHOULD NOT HAVE TO AFFORD THIS REPAIR. I HAVE HAD EXHAUST ISSUES WITH OVERHEATING AND BURNING SENSORS WHICH WERE REPLACED BY WARRANTY A COUPLE TIMES AND OUT OF POCKET A COUPLE TIMES. I HAVE READ MANY REVIEWS THAT THE HEAT THAT IS BUILT UP DURING A REGEN EXHAUST CLEANING CYCLE DAMAGES THE VALVES WITHIN THE ENGINE. I ALSO READ THAT FORD FIXED THIS PROBLEM IN 2012 BUT THAT LEAVES PEOPLE LIKE MYSELF, WHO PAID FORD $60,000+ STRANDED WITHOUT A VEHICLE IN JUST 3 SHORT YEARS. I HAVE SERVICE THE TRUCK AS REQUIRED AND HAVE NEVER ABUSED IT NOR PUT IT IN MUD, ETC. PLEASE LOOK INTO THIS AND SEE IF THERE IS ANYTHING I CAN DO. IT APPEARS I MAY BE WITHOUT A VEHICLE AND HAVE TO DEFAULT ON MY LENDER WITH THE COST OF THIS. *TR
NHTSA ODI #10586713
103,000 miles · Mar 12, 2014
Engine
VEHICLE PRIMARY COOLING SYSTEM (RADIATOR) BEGAN LEAKING WHERE THE ALUMINUM COILS ARE ATTACHED TO THE PLASTIC TANK. I TOOK VEHICLE TO FORD DEALER FOR INSPECTION AND THEY VERIFIED. LEAK WAS SLOW FOR FIRST COUPLE OF WEEKS, THEN PROGRESSED. REPLACEMENT WAS INSERTED BEFORE RADIATOR LEAK COULD CAUSE FURTHER DAMAGE TO VEHICLE OR PERSON…
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VEHICLE PRIMARY COOLING SYSTEM (RADIATOR) BEGAN LEAKING WHERE THE ALUMINUM COILS ARE ATTACHED TO THE PLASTIC TANK. I TOOK VEHICLE TO FORD DEALER FOR INSPECTION AND THEY VERIFIED. LEAK WAS SLOW FOR FIRST COUPLE OF WEEKS, THEN PROGRESSED. REPLACEMENT WAS INSERTED BEFORE RADIATOR LEAK COULD CAUSE FURTHER DAMAGE TO VEHICLE OR PERSONS. THIS IS A VERY COMMON OCCURRENCE WITH THIS YEAR/MODEL AND OWNERS FEEL THIS SHOULD BE ADDRESSED WITH A RECALL FROM FORD MOTOR COMPANY DUE TO INADEQUATE TESTING OR PRODUCT SPECIFICATIONS. THE PUBLIC RATE OF OCCURRENCE IS VERY HIGH. OF COURSE FOMOCO WILL NOT PUBLISH DATA UNTIL FORCED. REPORTS OF RADIATORS FAILING < 50,000 MILES IS NOT UNCOMMON. *TR
NHTSA ODI #10568753
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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