NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
122 reports45,000 miles · Jan 15, 2013
Steering
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT END STARTED TO SHAKE VIOLENTLY AND HE WAS UNABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS FORCED OFF THE ROAD TO THE SHOULDERS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO REPAIRS AND OFFERED NO ASSISTANCE. THE…
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TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT END STARTED TO SHAKE VIOLENTLY AND HE WAS UNABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS FORCED OFF THE ROAD TO THE SHOULDERS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO REPAIRS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10493002
23,000 miles · Dec 13, 2012
SteeringSuspension
I DROVE OVER A BRIDGE ON AN INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE AND STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND UNCONTROLLABLY. IT FELT AS THOUGH ALL FOUR TIRES BLEW OUT AND I HAD NO CONTROL OVER STEERING WHATSOEVER. I HAD TO SLOW ALMOST TO A STOP AND PULL OVER ON THE SHOULDER OF THE ROAD. *TR
NHTSA ODI #10488674
28,848 miles · Dec 5, 2012
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH OVER A ROAD BUMP WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE FAILURE. THE STEERING STABILIZER AND FRONT END SHOCKS WERE REPLACED AT DIFFERENT TIMES. THE FAILURE…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH OVER A ROAD BUMP WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE FAILURE. THE STEERING STABILIZER AND FRONT END SHOCKS WERE REPLACED AT DIFFERENT TIMES. THE FAILURE RECURRED AFTER THE REPAIRS WERE PERFORMED WHENEVER DRIVING OVER A ROAD BUMP OR POTHOLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,848.
NHTSA ODI #10487446
16,500 miles · Nov 17, 2012
Engine
ON MORE THAN A DOZEN OCCASIONS, F250 WILL EXPERIENCE A NEAR COMPLETE LOSS OF ACCELERATION WHEN ACCELERATING FROM A STOP. DEPRESSING THE GAS PEDAL TO THE FLOOR DOES NOTHING. WHEN YOU LIMP THE TRUCK TO THE SHOULDER AND PLACE IT INTO PARK, THE ENGINE IDLES VERY ROUGH, VIBRATING THE PASSENGER COMPARTMENT. ONLY WAY TO RESOLVE IS TO S…
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ON MORE THAN A DOZEN OCCASIONS, F250 WILL EXPERIENCE A NEAR COMPLETE LOSS OF ACCELERATION WHEN ACCELERATING FROM A STOP. DEPRESSING THE GAS PEDAL TO THE FLOOR DOES NOTHING. WHEN YOU LIMP THE TRUCK TO THE SHOULDER AND PLACE IT INTO PARK, THE ENGINE IDLES VERY ROUGH, VIBRATING THE PASSENGER COMPARTMENT. ONLY WAY TO RESOLVE IS TO STOP VEHICLE, TURN OFF IGNITION, AND LET THE VEHICLE SIT FOR 60-90 SECONDS. THE PROBLEM USUALLY THEN RESOLVES ITSELF. 60-70 PERCENT OF THE TIME THIS OCCURS DURING TOW-HAUL MODE. GROSS WEIGHT OF TRAILER IS AROUND 11.5K. MAX PULL IS 14K. DEALERSHIP FIRST REPLACED ALL FUEL INJECTORS BUT PROBLEM HAS OCCURRED 6+ TIMES SINCE SERVICE. MAJOR SAFETY ISSUE: VEHICLE WAS DISABLED ON UPHILL GRADE, IN ROADWAY, WITH WIFE AND KIDS AS THERE WAS NO SHOULDER ROOM. ANOTHER INCIDENCE OCCURRED IN WYOMING WITH NO CELL SERVICE ON SIDE OF REMOTE HIGHWAY. WE WERE STRANDED FOR 30-45 MINUTES AS PROBLEM WOULD NOT RESET ITSELF USING NORMAL METHOD. I AM NO MECHANIC BUT SUSPECT FAULTY COMPUTER, FUEL SYSTEM PUMP, ETC. GETTING READY TO PURSUE BUY-BACK OF VEHICLE AT DEALERSHIP. ORIGINAL COST CLOSE TO 55K. *TR
NHTSA ODI #10484990
2,000 miles · Nov 11, 2012
Engine
THE TRUCK STARTS VIOLENTLY SHAKING, THE ENTIRE MOTOR, TRUCK AND EVERYTHING, AND DO NOT HAVE A CLUE WHY... IT HAPPENS AT LEAST ONCE A WEEK, SINCE I BOUGHT THE TRUCK AND I NOW HAVE 15,000 MILES ON IT, AND IT SOMETIME HAPPENS AT EVEN 50MPH. HAVE MENTIONED IT TO THE FORD DEALERSHIP SERVICE DEPT AND THEY SAID THEY HAVE NOT HAD ANY …
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THE TRUCK STARTS VIOLENTLY SHAKING, THE ENTIRE MOTOR, TRUCK AND EVERYTHING, AND DO NOT HAVE A CLUE WHY... IT HAPPENS AT LEAST ONCE A WEEK, SINCE I BOUGHT THE TRUCK AND I NOW HAVE 15,000 MILES ON IT, AND IT SOMETIME HAPPENS AT EVEN 50MPH. HAVE MENTIONED IT TO THE FORD DEALERSHIP SERVICE DEPT AND THEY SAID THEY HAVE NOT HAD ANY ISSUES OR EVEN HEARD OF IT, BUT I SEE HUNDREDS OF POST FROM PEOPLE ONLINE THAT ARE HAVING THE EXACT SAME ISSUE. *TR
NHTSA ODI #10483984
62,500 miles · Oct 3, 2012
EngineFire
TL* THE CONTACT OWNS A 2011 FORD F250SD. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE ON, SMOKE STARTED TO EMIT FROM UNDER THE HOOD AND SHORTLY AFTER THE VEHICLE WAS ENGULFED INTO FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND REPORT WAS FILED. NO INJURIES WERE REPORTED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIE…
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TL* THE CONTACT OWNS A 2011 FORD F250SD. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE ON, SMOKE STARTED TO EMIT FROM UNDER THE HOOD AND SHORTLY AFTER THE VEHICLE WAS ENGULFED INTO FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND REPORT WAS FILED. NO INJURIES WERE REPORTED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,500. UPDATED 11/9/12 *CN UPDATED 11/30/2012 *JS
NHTSA ODI #10478415
23,000 miles · Sep 24, 2012
Steering
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, HE DROVE OVER A BUMP AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT HE HAD TO DECELERATE SINCE THE VEHICLE FELT AS IF IT WAS GOING TO CRASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING STABILIZER …
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, HE DROVE OVER A BUMP AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT HE HAD TO DECELERATE SINCE THE VEHICLE FELT AS IF IT WAS GOING TO CRASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING STABILIZER SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 23,000. UPDATED 10/31/12*LJ UPDATED 10/31/12
NHTSA ODI #10476818
40,000 miles · Sep 20, 2012
Steering
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH OVER A ROAD BUMP THE VEHICLE WOULD SHAKE UNCONTROLLABLY UNTIL THE SPEED DECELERATED TO 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND COULD NOT DETERMINE ANY FAILURE WITH THE VEHICLE. THEY ALSO CHECKED THE TIRE PRESS…
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TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH OVER A ROAD BUMP THE VEHICLE WOULD SHAKE UNCONTROLLABLY UNTIL THE SPEED DECELERATED TO 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND COULD NOT DETERMINE ANY FAILURE WITH THE VEHICLE. THEY ALSO CHECKED THE TIRE PRESSURE BUT THERE WAS NO PROBLEM WITH THE TIRES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10476564
22,000 miles · Sep 5, 2012
SteeringSuspension
WHILE DRIVING OVER BUMPS, ROUGH PATCHES, UNEVEN RAILROAD TRACKS THE VEHICLE STEERING WHEEL WILL START SHAKING VIOLENTLY. IMPOSSIBLE TO CONTROL UNLESS THE SPEED IS REDUCED DRAMATICALLY (BELOW 20MPH ON A FREEWAY). AFTER DOING SOME INTERNET RESEARCH IS A COMMON TROUBLE WITH THIS TYPE OF TRUCK. IS CALLED "DEATH WOBBLE". I SENT AN EM…
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WHILE DRIVING OVER BUMPS, ROUGH PATCHES, UNEVEN RAILROAD TRACKS THE VEHICLE STEERING WHEEL WILL START SHAKING VIOLENTLY. IMPOSSIBLE TO CONTROL UNLESS THE SPEED IS REDUCED DRAMATICALLY (BELOW 20MPH ON A FREEWAY). AFTER DOING SOME INTERNET RESEARCH IS A COMMON TROUBLE WITH THIS TYPE OF TRUCK. IS CALLED "DEATH WOBBLE". I SENT AN EMAIL TO FORD AND I HAVE NOT HEARD BACK. IT'S A DANGEROUS PROBLEM AND NEEDS TO BE FIXED. *TR
NHTSA ODI #10473938
10 miles · Aug 28, 2012
Steering
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING 40 MPH OVER A POT HOLE WHEN THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE CONTACT WAITED UNTIL THE SHAKING CEASED INDEPENDENTLY HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS CAUSED BY THE TIRES …
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING 40 MPH OVER A POT HOLE WHEN THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE CONTACT WAITED UNTIL THE SHAKING CEASED INDEPENDENTLY HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS CAUSED BY THE TIRES AND RECOMMENDED HAVING A FRONT END ALIGNMENT PERFORMED. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED AND AN ALIGNMENT WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10. THE CURRENT MILEAGE WAS 31,000.
NHTSA ODI #10472738
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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