OVER THE LIFE OF VEHICLE 45MPH TO 47 MPH STARTING APPROX 6000 MILES HAS HAD A HOP OR VIBRATION THAT YOU CAN FEEL THROUGH THE FLOOR, SEAT AND STEERING. AT 35500 NEW VIBRATIONS IN STEERING WHEEL WILE GOING AROUND CORNERS AT HIGHWAY SPEEDS ALSO STEERING WHEEL SHAKING UNCONTROLLABLY WHEN HITTING SEVERAL CLOSE TOGETHER BUMPS, RIPPL…
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OVER THE LIFE OF VEHICLE 45MPH TO 47 MPH STARTING APPROX 6000 MILES HAS HAD A HOP OR VIBRATION THAT YOU CAN FEEL THROUGH THE FLOOR, SEAT AND STEERING. AT 35500 NEW VIBRATIONS IN STEERING WHEEL WILE GOING AROUND CORNERS AT HIGHWAY SPEEDS ALSO STEERING WHEEL SHAKING UNCONTROLLABLY WHEN HITTING SEVERAL CLOSE TOGETHER BUMPS, RIPPLES, EXPANSION JOINTS. *TR
NHTSA ODI #10495993
40,782 miles · Jan 19, 2013
SteeringSuspension
TRAVELING ON A HIGHWAY AND HIT A SLIGHT BUMP AND A VIOLENT SHAKING STARTED. THE BRAKES WERE APPLIED AND I MANAGED TO PULL ONTO THE SHOULDER. THE SHAKING CONTINUED UNTIL THE TRUCK STOPPED. ALMOST LOST CONTROL OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, FINDING NOTHING WRONG, I CONTINUED TO MY DESTINATION. AN INTERNET SEA…
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TRAVELING ON A HIGHWAY AND HIT A SLIGHT BUMP AND A VIOLENT SHAKING STARTED. THE BRAKES WERE APPLIED AND I MANAGED TO PULL ONTO THE SHOULDER. THE SHAKING CONTINUED UNTIL THE TRUCK STOPPED. ALMOST LOST CONTROL OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, FINDING NOTHING WRONG, I CONTINUED TO MY DESTINATION. AN INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM, AND THE REPORTS I READ MOST CONSIDER IT A VERY DANGEROUS PROBLEM. *TR
NHTSA ODI #10493509
23,000 miles · Dec 13, 2012
SteeringSuspension
I DROVE OVER A BRIDGE ON AN INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE AND STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND UNCONTROLLABLY. IT FELT AS THOUGH ALL FOUR TIRES BLEW OUT AND I HAD NO CONTROL OVER STEERING WHATSOEVER. I HAD TO SLOW ALMOST TO A STOP AND PULL OVER ON THE SHOULDER OF THE ROAD. *TR
NHTSA ODI #10488674
28,848 miles · Dec 5, 2012
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH OVER A ROAD BUMP WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE FAILURE. THE STEERING STABILIZER AND FRONT END SHOCKS WERE REPLACED AT DIFFERENT TIMES. THE FAILURE…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH OVER A ROAD BUMP WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE FAILURE. THE STEERING STABILIZER AND FRONT END SHOCKS WERE REPLACED AT DIFFERENT TIMES. THE FAILURE RECURRED AFTER THE REPAIRS WERE PERFORMED WHENEVER DRIVING OVER A ROAD BUMP OR POTHOLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,848.
NHTSA ODI #10487446
22,000 miles · Sep 5, 2012
SteeringSuspension
WHILE DRIVING OVER BUMPS, ROUGH PATCHES, UNEVEN RAILROAD TRACKS THE VEHICLE STEERING WHEEL WILL START SHAKING VIOLENTLY. IMPOSSIBLE TO CONTROL UNLESS THE SPEED IS REDUCED DRAMATICALLY (BELOW 20MPH ON A FREEWAY). AFTER DOING SOME INTERNET RESEARCH IS A COMMON TROUBLE WITH THIS TYPE OF TRUCK. IS CALLED "DEATH WOBBLE". I SENT AN EM…
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WHILE DRIVING OVER BUMPS, ROUGH PATCHES, UNEVEN RAILROAD TRACKS THE VEHICLE STEERING WHEEL WILL START SHAKING VIOLENTLY. IMPOSSIBLE TO CONTROL UNLESS THE SPEED IS REDUCED DRAMATICALLY (BELOW 20MPH ON A FREEWAY). AFTER DOING SOME INTERNET RESEARCH IS A COMMON TROUBLE WITH THIS TYPE OF TRUCK. IS CALLED "DEATH WOBBLE". I SENT AN EMAIL TO FORD AND I HAVE NOT HEARD BACK. IT'S A DANGEROUS PROBLEM AND NEEDS TO BE FIXED. *TR
NHTSA ODI #10473938
34,500 miles · Mar 6, 2012
SteeringSuspension
2011 FORD F-250 DIESEL. THE FIRST OCCURRENCE WAS DRIVING APPROXIMATELY 50 MPH ON A 2 LANE RD. AFTER HITTING A SMALL BUMP IN THE ROAD THE VEHICLE FRONT END/STEERING BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. I TOOK THE VEHICLE TO A LOCAL TIRE DEALER FOR TIRE REBALANCING AND ROTATION (3RD FOR THIS VEHICLE) HE STATED THE TIRES A…
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2011 FORD F-250 DIESEL. THE FIRST OCCURRENCE WAS DRIVING APPROXIMATELY 50 MPH ON A 2 LANE RD. AFTER HITTING A SMALL BUMP IN THE ROAD THE VEHICLE FRONT END/STEERING BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. I TOOK THE VEHICLE TO A LOCAL TIRE DEALER FOR TIRE REBALANCING AND ROTATION (3RD FOR THIS VEHICLE) HE STATED THE TIRES APPEARED TO BE WEARING "FUNNY". A COUPLE WEEKS LATER ON A LONG TRIP OUT OF STATE THE VEHICLE BEGAN TO SHAKE AGAIN, WORSE THAN BEFORE. WHILE OUT OF TOWN I HAD ALIGNMENT CHECKED WITH NO ISSUE FOUND AND PURCHASED NEW TIRES. VEHICLE SEEMED REPAIRED ON RETURN TRIP AND HAS SINCE BEGUN THE VIBRATION AGAIN. I WENT TO THE DEALER TODAY WHO SENT ME TO A LOCAL FRONT END SPECIALIST. THIS GENTLEMAN KNEW THE EXACT ISSUE AND CLAIMS TO HAVE REPAIRED HUNDREDS OF THEM. HE STATED THAT FORD MOTOR COMPANY WAS AWARE OF THIS ISSUE. HIS OPINION WAS THAT I NEED TO PURCHASE A "TRACK BAR KIT" WHICH HE WOULD INSTALL AND THEN ENSURE THE VEHICLE WAS REALIGNED. AFTER ARRIVING HOME TODAY I STARTED LOOKING ON THE INTERNET FOR ANY INFORMATION I COULD FIND AND FOUND MANY ARTICLES AND VIDEOS ABOUT WHAT IS CALLED THE "DEATH WOBBLE". I HAVE A SON WHO TURNED 16 ON SUNDAY AND I VALUE HIS LIFE MORE THAN TO LET HIM DRIVE OUR NEW 2011 VEHICLE WHICH IS ABSOLUTELY RIDICULOUS AND THE REASON I AM FILING MY COMPLAINT TODAY. *TR
NHTSA ODI #10450521
Mileage unknown · Feb 23, 2012
SteeringSuspension
VIOLENT SHACKING OF STEERING WHEEL AND VEHICLE SLIDING TO THE RIGHT WHEN APPROCCHING A LEFT CURVE AFTER HITTING MULTIPLE IMPERFECTION ON THE ROAD (EXPANTION JOINTS, BUMPS, HOLES, ETC.) DRIVING AT 50 MPH. FORD TSB 11-6-14. *TR
NHTSA ODI #10449037
44,500 miles · Feb 15, 2012
Suspension
TRUCK SUFFERS FROM FRONT WHEEL OSCILLATION WHEN TRAVELING OVER BROKEN/ROUGH ROAD. TRUCK SHAKES UNCONTROLLABLY UNTIL SPEED IS GREATLY REDUCED. THE SAME AS 2005-2010 TRUCKS. *TR
NHTSA ODI #10448079
Mileage unknown · Feb 8, 2012
SteeringSuspensionWheels
MY 2011 FORD F250 DIESEL 4X4 CREW CAB 6.5' BED HAS EXPERIENCED UNEXPLAINABLE SUSPENSION VIBRATIONS AND WOBBLES OVER THE COURSE OF ITS, NOW, 13.5K MILE LIFE. THE TRUCK, NO MATTER HOW MANY TIMES THE WHEELS AND TIRES WERE BALANCE, BOUNCES AT 45-70 MPH AND BOUNCES AT A VERY DANGEROUS LEVEL AT HIGHER SPEEDS WHEN HITTING A BUMP OR UN…
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MY 2011 FORD F250 DIESEL 4X4 CREW CAB 6.5' BED HAS EXPERIENCED UNEXPLAINABLE SUSPENSION VIBRATIONS AND WOBBLES OVER THE COURSE OF ITS, NOW, 13.5K MILE LIFE. THE TRUCK, NO MATTER HOW MANY TIMES THE WHEELS AND TIRES WERE BALANCE, BOUNCES AT 45-70 MPH AND BOUNCES AT A VERY DANGEROUS LEVEL AT HIGHER SPEEDS WHEN HITTING A BUMP OR UNEVEN PAVEMENT. THE PROBLEM IS ALSO WORSENED AT THE ONSET OF THE SPEED HEADING INTO A CORNER WHERE THE WHEEL IS TURNED. IT FEELS LIKE THE WHEELS GO OUT OF SYNC OR OUT OF SHAPE AND BOUNCE FORCING ME TO DECELERATE AND ON A FEW OCCASIONS, STOP ALTOGETHER. *TR
NHTSA ODI #10447159
10,000 miles · Feb 5, 2012
SteeringSuspension
I WAS DRIVING ON HIGHWAY 55 NORTH IN IMPERIAL MISSOURI WITH MY 3 YR OLD SON IN REAR CAR SEAT WHEN I WENT OVER SOME NORMAL ROAD BUMP AND MY FRONT END STARTED SHAKING SO VIOLENTLY THAT I HAD TO COME TO A COMPLETE STOP TO CORRECT THE SHAKE. THIS ALL HAPPENED IN THE FAST LANE AS I HAD NO WAY TO MOVE TO LEFT OR RIGHT. THANK GOD I WAS…
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I WAS DRIVING ON HIGHWAY 55 NORTH IN IMPERIAL MISSOURI WITH MY 3 YR OLD SON IN REAR CAR SEAT WHEN I WENT OVER SOME NORMAL ROAD BUMP AND MY FRONT END STARTED SHAKING SO VIOLENTLY THAT I HAD TO COME TO A COMPLETE STOP TO CORRECT THE SHAKE. THIS ALL HAPPENED IN THE FAST LANE AS I HAD NO WAY TO MOVE TO LEFT OR RIGHT. THANK GOD I WAS NOT BEING TAILGATED! I WAS SCARED HALF TO DEATH AND MY 3YR OLD WAS CRYING SO HARD THAT HE COULDN'T BREATHE! I TOOK IT STRAIGHT TO DEALERSHIP AND THEY DID A TSB FOR A STEERING DAMPENER AND TOLD ME IT WAS FIXED. THE VERY NEXT MORNING IT DID THE VIOLENT SHAKE AGAIN. TOOK IT STRAIGHT BACK TO DEALERSHIP AND THEY HAD A FORD ENGINEER LOOK AT IT AND THEY REPLACED A TRACK BAR BALL JOINT AND SAID IT WAS GOOD NOW. I TOLD THEM THAT I WANTED TO TEST DRIVE IT BEFORE I TOOK IT THIS TIME AND THEY LET ME. STILL HAD THE PROBLEM AND WHEN I TOLD HIM THAT HE SAID THAT THE ENGINEER SAID I NEEDED TO PUT NEW TIRES ON AND A ALIGNMENT BEFORE THEY DO ANYTHING ELSE. THERE IS SOMETHING MORE THAN TIRES AND ALIGNMENT WRONG WITH MY TRUCK!!!!! MY FAMILY TRUCK HAS BECOME A DEATH TRAP!!!! PLEASE HELP WITH THIS MATTER BEFORE SOMEONE IS KILLED! IF THIS WAS YOUR CHILD IN THIS TRUCK YOU WOULD UNDERSTAND MY CONCERN!!! *TR
NHTSA ODI #10446711
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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