NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
141 reports51,000 miles · Aug 4, 2016
Service Brakes
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. AFTER THE BRAKE PEDAL WAS DEPRESSED, IT SUNK TO THE FLOORBOARD AND FAILED TO OPERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY USING THE ELECTRIC BRAKE FROM A TRAILER BEING TOWED BY THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DI…
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TL* THE CONTACT OWNS A 2008 FORD F-250 SD. AFTER THE BRAKE PEDAL WAS DEPRESSED, IT SUNK TO THE FLOORBOARD AND FAILED TO OPERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY USING THE ELECTRIC BRAKE FROM A TRAILER BEING TOWED BY THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL BRAKE RELEASE SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. UPDATED 09/22/16*LJ UPDATED 10/6/2017*JS
NHTSA ODI #10893155
35,000 miles · Feb 20, 2016
Tires
TIRE SEPARATION - FACTORY ORIGINAL TIRES WERE REPLACED FOR THE SAME REASON UNDER A RECALL.
NHTSA ODI #10837317
37,060 miles · Jan 27, 2016
EngineFuel/propulsion SystemVehicle Speed Control
I WAS BACKING UP IN THE PARKING AREA OF MY HOUSE IN MY 2008 F250 (DIESEL), AND APPLIED THE BRAKES TO STOP AND CHANGE DIRECTION. AS I STARTED BRAKING, THE ENGINE STARTED ACCELERATING, EVEN THOUGH I WAS APPLYING THE BRAKES. THE VEHICLE KEPT MOVING BACKWARD, AND I HAD TO STAND ON THE BRAKES AND SHIFT INTO NEUTRAL TO GET IT TO STOP…
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I WAS BACKING UP IN THE PARKING AREA OF MY HOUSE IN MY 2008 F250 (DIESEL), AND APPLIED THE BRAKES TO STOP AND CHANGE DIRECTION. AS I STARTED BRAKING, THE ENGINE STARTED ACCELERATING, EVEN THOUGH I WAS APPLYING THE BRAKES. THE VEHICLE KEPT MOVING BACKWARD, AND I HAD TO STAND ON THE BRAKES AND SHIFT INTO NEUTRAL TO GET IT TO STOP MOVING BACKWARD. AFTER A FEW SECONDS THE PROBLEM STOPPED. I THEN CONTINUED ON MY WAY. THE VEHICLE HAD 37,060 MILES.
NHTSA ODI #10822686
80,000 miles · Nov 5, 2015
Tires
TIRE SEPARATION - FACTORY ORIGINAL TIRES WERE REPLACED FOR THE SAME REASON UNDER A RECALL.
NHTSA ODI #10788702
100,000 miles · Nov 2, 2015
Structure
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT…
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TL* THE CONTACT OWNS A 2008 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BUSHINGS THAT CONNECT THE BED OF THE TRUCK TO THE FRAME HAD DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10787824
40,000 miles · Sep 13, 2015
Air BagsSeat BeltsService BrakesCrash
I WAS DRIVING MY FORD 250 ON A SLICK ROAD WHEN A PICK UP STOPPED SHORT IN FRONT OF ME. I WAS UNABLE TO STOP IN TIME HITTING THE REAR END OF THE PICK UP APPROXIMATELY 20-30 MPH. MY AIR BAGS DID NOT DEPLOY AND THE SEAT BELT ALLOWED ME TO SLIDE UNDER THE BELT CAUSING MY KNEES TO HIT THE DASH. OTHER THEN GOOD BRUISES AND MILD SOREN…
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I WAS DRIVING MY FORD 250 ON A SLICK ROAD WHEN A PICK UP STOPPED SHORT IN FRONT OF ME. I WAS UNABLE TO STOP IN TIME HITTING THE REAR END OF THE PICK UP APPROXIMATELY 20-30 MPH. MY AIR BAGS DID NOT DEPLOY AND THE SEAT BELT ALLOWED ME TO SLIDE UNDER THE BELT CAUSING MY KNEES TO HIT THE DASH. OTHER THEN GOOD BRUISES AND MILD SORENESS I WAS FINE. THE OTHER PERSON WAS FINE AS WELL. MY SEAT BELT DID NOT ENGAGE AND I AM WONDERING WHY MY AIRBAGS DID NOT DEPLOY. THE GRILL AND RADIATOR WERE DAMAGED?
NHTSA ODI #10763419
110,719 miles · Sep 11, 2015
Tires
WE OWN A 2008 FORD F-250 SUPER DUTY TRUCK WITH BF GOODRICH RUGGED TERRAIN T/A TIRES. ON OR ABOUT 7/5/15, THE PASSENGER SIDE REAR TIRE DEVELOPED TREAD FAILURE AS A PORTION OF THE TIRE TREAD BEGAN PEELING OFF WHILE TRAVELING ON I-75. A SPARE TIRE WAS PUT ON AND THE TIRE WAS REPLACED AND A WARRANTY CLAIM WAS SUBMITTED AS IT WAS STI…
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WE OWN A 2008 FORD F-250 SUPER DUTY TRUCK WITH BF GOODRICH RUGGED TERRAIN T/A TIRES. ON OR ABOUT 7/5/15, THE PASSENGER SIDE REAR TIRE DEVELOPED TREAD FAILURE AS A PORTION OF THE TIRE TREAD BEGAN PEELING OFF WHILE TRAVELING ON I-75. A SPARE TIRE WAS PUT ON AND THE TIRE WAS REPLACED AND A WARRANTY CLAIM WAS SUBMITTED AS IT WAS STILL UNDER THE TREAD WARRANTY. ON OR ABOUT 8/21/15, THE DRIVERS SIDE REAR TIRE EXPERIENCED COMPLETE TIRE FAILURE WHILE TRAVELING ON I-95, WHICH CAUSED NEARLY $3000.00 IN DAMAGES TO THE TRUCK. THERE IS CURRENTLY A RECALL ON THE BF GOODRICH RUGGED TERRAIN T/A TIRES BUT NOT FOR THE 20 INCH TIRES WHICH ARE THE ONES DESCRIBED HERE. WE FEEL THAT THE 20 INCH TIRES NEED TO BE INVESTIGATED FOR POSSIBLE RECALL AS WELL. THESE TIRES ONLY HAD 37,667 MILES ON THEM AND WERE PURCHASED NEW FROM FORD ON 7/23/12. THIS TIRE FAILURE NEARLY CAUSED A SERIOUS ACCIDENT, WHICH COULD OF LED TO DEATH OR SERIOUS INJURY. I HAVE DOCUMENTATION SHOWING THE TIRES HAVE BEEN REGULARLY MAINTAINED/INFLATED AND ROTATED.
NHTSA ODI #10763265
178,000 miles · Aug 26, 2015
Electrical System
SUMMARY: PURCHASED THIS 2008 FORD F-250 SUPER DUTY NEW AT A FORD DEALERSHIP IN FLA. ON FEB. 29, 2008 AND CONTINUE TO BE THE ORIGINAL OWNER. THIS VEHICLE IS EQUIPPED WITH A 6.4 TURBO-DIESEL ENGINE. THIS VEHICLE IS SUBJECT TO TSB 07-26-2 (WIRING HARNESS DEFECT ON HPFP) ISSUED AUGUST 2007.IN JANUARY 2015, WHILE ACCELERATING TO H…
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SUMMARY: PURCHASED THIS 2008 FORD F-250 SUPER DUTY NEW AT A FORD DEALERSHIP IN FLA. ON FEB. 29, 2008 AND CONTINUE TO BE THE ORIGINAL OWNER. THIS VEHICLE IS EQUIPPED WITH A 6.4 TURBO-DIESEL ENGINE. THIS VEHICLE IS SUBJECT TO TSB 07-26-2 (WIRING HARNESS DEFECT ON HPFP) ISSUED AUGUST 2007.IN JANUARY 2015, WHILE ACCELERATING TO HIGHWAY SPEED, THE ENGINE SHUT DOWN WITHOUT ANY WARNING. I LOST ACCELERATION AND THE ENGINE DIED. BRAKING AND STEERING WERE ALSO DIMINISHED.GOT LUCKY AND WAS ABLE TO AVOID A COLLISION AND COAST TO THE SIDE OF THE ROAD WHERE THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL FORD DEALERSHIP. DIAGNOSIS REVEALED A SHORT IN THE WIRING OF THE HIGH PRESSURE FUEL PUMP GASKET WIRING HARNESS (THE SUBJECT OF TSB 07-26-2 WHEREIN FORD RECOGNIZED IN AUGUST OF 2007 A PROBLEM WITH UNPROTECTED WIRING WITHIN THE HPFP WIRING HARNESS). REPAIRS WERE EXTREMELY COSTLY (OVER $3,000.00)MORE IMPORTANTLY THIS INSTANTANEOUS FAILURE WITHOUT WARNING IS GOING TO CAUSE AN ACCIDENT, INJURY OR DEATH; IT IS ONLY A MATTER OF TIME.I URGE NTSB TO INVESTIGATE UNPLANNED SHUT DOWNS OF THIS VEHICLE'S POWER PLANT. UNDER CERTAIN CIRCUMSTANCES THIS LOSS OF CONTROL OF THE VEHICLE, COLLISION, INJURY AND POSSIBLY DEATH. FORD HAS KNOWN ABOUT THIS ISSUE SINCE AUGUST OF 2007 YET HAS NOT ISSUED A RECALL.REPLACE THE HPFP GASKET AND WIRING HARNESS. RUN # 2 FOR US: MY FORD 2008 F250, IS BACK IN THE SAME FORD SHOP ON RUN #2 OF THE SAME WIRING HARNESS. WHILE ACCELERATING TO HIGHWAY SPEED OF 60 MPH, THE ENGINE SHUT DOWN WITHOUT ANY WARNING. I LOST ALL ACCELERATION AND THE ENGINE DIED. BRAKING AND STEERING WERE ALSO DIMINISHED. WAS ABLE TO AVOID A COLLISION AND COAST ACROSS TWO LANES TO THE SIDE OF THE ROAD WHERE THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED.DIAGNOSIS REVEALED A SHORT IN THE WIRING OF THE HIGH PRESSURE FUEL PUMP GASKET WIRING HARNESS. ( ALREADY SEE 7 COMPLAINTS).
NHTSA ODI #10759410
55,504 miles · Aug 17, 2015
Steering
POWER STEERING LOCKED UP WHILE TOWING A EXPENSIVE CLASSIC CAR. I AM READING THAT IT IS THE STEERING GEAR BOX. FORD WON'T DO ANYTHING ABOUT IT.
NHTSA ODI #10749218
23,600 miles · Jun 8, 2015
Unknown Or Other
RECENTLY I TOOK MY FORD F250 SD TO HAVE THE TIRES CHECKED AND ROTATED. THEY WERE UNABLE. TO ALIGN MY VEHICLE DUE TO UNEVEN WEAR , VIBRATION ,AND SEPARATION ON BELT EDGES TO ME WAS OF GREAT CONCERN. THE MILEAGE ON MY FORD F250 IS ONLY 23,600 MILES. MY TRUCK IS A 2008 FORD F250 WITH THE ORIGINAL TIRES ,CONTINENTAL HAS A RECALL AL…
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RECENTLY I TOOK MY FORD F250 SD TO HAVE THE TIRES CHECKED AND ROTATED. THEY WERE UNABLE. TO ALIGN MY VEHICLE DUE TO UNEVEN WEAR , VIBRATION ,AND SEPARATION ON BELT EDGES TO ME WAS OF GREAT CONCERN. THE MILEAGE ON MY FORD F250 IS ONLY 23,600 MILES. MY TRUCK IS A 2008 FORD F250 WITH THE ORIGINAL TIRES ,CONTINENTAL HAS A RECALL ALERT ON CERTAIN TIRES. THE MAKE AND SIZE ARE M+S LT 275/65 R18 123/120S. I FEEL THAT THIS IS A SAFETY HAZARD I TOOK IT TO THREE TIRE SHOP AND THEY ALL DETERMINED THAT THIS WAS A SAFETY HAZARD AND SHOULD BE DEALT WITH THE MANUFACTURE OF THE TIRES...I WOULD LIKE TO KNOW IS THERE ANY THING YOU CAN DO TO REPLACE OR CREDIT ME ON A NEW SET OF TIRES...' SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *KB *TR
NHTSA ODI #10724181
NHTSA investigations
1PE13014 · Alleged Loss Of Steering
Opened May 7, 2013 · Closed Jan 31, 2014
Status: closed (inferred from source dates) · Steering; Steering:gear Box (other Than Rack And Pinion)
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at ww
Additional source detail variants (2)
Steering
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at ww
Steering:gear Box (other Than Rack And Pinion)
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at ww
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