2024 Ford F-150

My 10R80 transmission in my F-150 as an absolute mess. Brand new, less than 16k miles. Hard shifting up and down, shift delays, & clunks. The shift delay between gear 1-3 (it likes to skip gear 2) is downright dangerous. Leaving my parking garage at work, while actively slowing down, the truck decides to shift (very much delayed) from gear 1-3, propelling my truck forward and almost striking my parking garage gate. The transmission behavior on this truck is both unacceptable and dangerous. Imagine a city/pedestrian scenario. I took it to the dealer, was told "they could not replicate" and they sent me home with no solution. They said there were no error codes. I was told they "reflashed the transmission." There has been no observable improvement. Ford knows this transmission is an absolute mess and refuses to do right by the customer. They answer only to their real customer, the board of directors.

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Ford F-150. The contact was notified of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact received a message that parts were available and to contact the dealer to schedule an appointment. The contact arrived for the appointment and was informed that an inspection needed to be performed on the vehicle. After the inspection was performed, the contact was informed that parts remained unavailable and that he would receive a call once parts were available. The contact spoke with another mechanic at the dealer who informed the contact that the inspection was performed to see if the rear axle bolt had fractured and if the bolt was fractured, the dealer would be required to remain at the dealer until the repair parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to reach the manufacturer but had difficulties with the automated system. The contact had not experienced a failure.

Took my vehicle into a local Ford dealership and told them that there was rattling coming out of the engine bay. Provided the service advisor with multiple videos as well as took him for a drive to show him the sound. Advised that it happens at startup and on deceleration after the turbo has spooled. Technician who worked on it left it out in a hail storm which caused over $8K in damages and then proceeded to tell me that there were rocks in my skid plate which is what caused the rattle. To this day it still is not fixed. Additionally the following TSB's have been identified as a potential rattle point; however, I believe it to be the wastegate. MC-10171858 MC-11014403 MC-11001385 MC-11006443 MC-11609633

The contact owns a 2024 Ford F-150. The contact stated that upon starting the vehicle, the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the gear shifter was faulty and needed to be replaced. The contact was informed that the parts were on back order and that a notification would be sent when the parts arrived for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,500.

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

The contact owns a 2024 Ford F-150. The contact stated while driving at various speeds, or while the vehicle was idling at a stop, the vehicle failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the accelerator pedal had to be depressed to the floorboard for the vehicle to accelerate as intended. The vehicle was taken to the dealer on several occasions before the dealer was able to duplicate the failure. The contact stated that the transmission and electrical control modules were updated; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 2,000.