NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
130 reportsClear category filter28,000 miles · Apr 26, 2021
Air BagsUnknown Or OtherCrashInjury
MY DAD WAS DRIVING MY F150 HEADING SOUTHBOUND ON HWY 49 IN RICHLAND, MS. AT THE WILSON RD INTERSECTION THE CAR IN FRONT OF MY DAD SLAMMED ON BRAKES FOR THE YELLOW LIGHT, MY DAD HIT HIS BRAKES, AND THE 18 WHEELER BEHIND MY DAD REAR ENDED HIM, SLAMMING HIM INTO THE CAR IN FRONT OF HIM AND PUSHED BOTH CARS THROUGH THE INTERSECTION …
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MY DAD WAS DRIVING MY F150 HEADING SOUTHBOUND ON HWY 49 IN RICHLAND, MS. AT THE WILSON RD INTERSECTION THE CAR IN FRONT OF MY DAD SLAMMED ON BRAKES FOR THE YELLOW LIGHT, MY DAD HIT HIS BRAKES, AND THE 18 WHEELER BEHIND MY DAD REAR ENDED HIM, SLAMMING HIM INTO THE CAR IN FRONT OF HIM AND PUSHED BOTH CARS THROUGH THE INTERSECTION ABOUT 50 FEET. THE IMPACT WAS STRONG ENOUGH TO BREAK THE SEAT. NONE OF THE AIRBAGS DEPLOYED.*DT*DT
NHTSA ODI #11413906
30,000 miles · Apr 20, 2021
Unknown Or Other
2019 FORD F150, 5.0 ENGINE. WHILE STOPPED AT RED LIGHT ON A THOROUGHFARE MESSAGE ALERTED ASKING TO PLACE VEHICLE IN PARK AND RESTART THE ENGINE. STEPPED ON ACCELERATOR WITH NO RESULT, HAD TO FOLLOW DIRECTIONS ABOVE TO CONTINUE DRIVING. AUTO START/STOP LOGO APPEARED ON DASH DURING INCIDENT. DID NOT HAVE TIME TO TAKE A PHOTO OF ME…
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2019 FORD F150, 5.0 ENGINE. WHILE STOPPED AT RED LIGHT ON A THOROUGHFARE MESSAGE ALERTED ASKING TO PLACE VEHICLE IN PARK AND RESTART THE ENGINE. STEPPED ON ACCELERATOR WITH NO RESULT, HAD TO FOLLOW DIRECTIONS ABOVE TO CONTINUE DRIVING. AUTO START/STOP LOGO APPEARED ON DASH DURING INCIDENT. DID NOT HAVE TIME TO TAKE A PHOTO OF MESSAGE AS THE LIGHT TURNED GREEN AND I HAD TO COMPLETE THE PROCESS QUICKLY.
NHTSA ODI #11413134
13,458 miles · Apr 10, 2021
Unknown Or Other
VEHICLE MANUFACTURED IN OCTOBER 2019, INTERIOR DASH IS WARPING ON THE PASSENGER SIDE. WHEN LIFTING THE PASSENGER WIPER BLADE, LOOKING THROUGH THE OUTSIDE OF THE WINDSHIELD AT THE DASH, THERE IS A GAP FORMING WHERE THE DASHBOARD IS WARPING.
NHTSA ODI #11407373
Mileage unknown · Feb 26, 2021
Back Over PreventionElectrical SystemUnknown Or Other
FORD RECALLS 600,000-PLUS VEHICLES TO FIX BACKUP CAMERAS INCLUDED THE 2020 F-150 BUT NOT THE 2019 F-150. MY VEHICLE IS EXPERIENCING THE SAME ISSUES. IN FACT THE CAMERAS HAVE BEEN REPLACED BY THE DEALER 7 TIMES AND THEY ARE STILL NOT WORKING. I FEEL THIS SHOULD BE COVERED UNDER THE SAME RECALL AS THE 2020S
NHTSA ODI #11398062
23,908 miles · Jan 19, 2021
Electrical SystemPower TrainUnknown Or Other
TODAY WHILE DRIVING HOME FROM WORK, A WRENCH-SHAPED INDICATOR LIGHT ON THE DASHBOARD TURNED ON. FOLLOWING THIS, THE DISPLAY NOTIFIED ME THAT THE FRONT SENSOR AND COLLISION AVOIDANCE WERE NO LONGER AVAILABLE. AFTERWARDS, THE TRUCK BEGAN TO SHUDDER AND JERK AROUND WHILE IDLING AT THE STOPLIGHT. THE RATE AT WHICH THE TRUCK COULD AC…
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TODAY WHILE DRIVING HOME FROM WORK, A WRENCH-SHAPED INDICATOR LIGHT ON THE DASHBOARD TURNED ON. FOLLOWING THIS, THE DISPLAY NOTIFIED ME THAT THE FRONT SENSOR AND COLLISION AVOIDANCE WERE NO LONGER AVAILABLE. AFTERWARDS, THE TRUCK BEGAN TO SHUDDER AND JERK AROUND WHILE IDLING AT THE STOPLIGHT. THE RATE AT WHICH THE TRUCK COULD ACCELERATE BEGAN TO DECREASE EVERY TIME I WOULD ACCELERATE FROM A COMPLETE STOP (A STOPLIGHT FOR EXAMPLE). SHIFTS ALSO SEEMED VERY ROUGH. WHENEVER THE TRANSMISSION SHIFTED, IT FELT LIKE SITTING IN A CHAIR ON A CONCRETE FLOOR WHILE SOMEBODY DROPPED DUMBBELLS ON THE GROUND.
NHTSA ODI #11388938
25,000 miles · Dec 10, 2020
Unknown Or Other
I WAS USING CRUISE CONTROL ON A FLAT HIGHWAY AND MY 2019 FORD F150 STALLED. ALMOST EVERYTHING SHUT OFF (COULDN'T ACCELERATE, MAIN DISPLAY SCREEN WENT DARK, DASHBOARD WENT DARK, AND AFTER A FEW SECONDS MY HEADLIGHTS SHUT OFF AS WELL). LUCKILY I SAFELY PULLED OFF THE HIGHWAY WHERE THE ONLY THING THAT REMAINED "ON" WAS A MESSAGE …
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I WAS USING CRUISE CONTROL ON A FLAT HIGHWAY AND MY 2019 FORD F150 STALLED. ALMOST EVERYTHING SHUT OFF (COULDN'T ACCELERATE, MAIN DISPLAY SCREEN WENT DARK, DASHBOARD WENT DARK, AND AFTER A FEW SECONDS MY HEADLIGHTS SHUT OFF AS WELL). LUCKILY I SAFELY PULLED OFF THE HIGHWAY WHERE THE ONLY THING THAT REMAINED "ON" WAS A MESSAGE SAYING SOMETHING ABOUT TRANSMISSION NOT BEING IN PARK. AFTER COMING TO A COMPLETE STOP, REMOVING THE KEYS, THE VEHICLE STARTED UP AGAIN LIKE NOTHING HAPPENED. I HAVE APPROXIMATELY 25K MILES ON THIS VEHICLE. A SIMILAR INCIDENT OCCURRED IN A PARKING LOT WHEN I HAD 300 MILES ON IT BUT THE ERROR MESSAGE WAS SOMETHING DIFFERENT. THAT TIME IT TOOK 10 MINUTES TO GET THE CAR UP AND RUNNING. THE ISSUE IS INFREQUENT AND IMPOSSIBLE TO REPLICATE BUT HAVING A BRAND NEW CAR SHUT OFF FOR NO REASON IS DANGEROUS AND AGGREVATING.
NHTSA ODI #11382805
Mileage unknown · Sep 19, 2020
StructureUnknown Or Other
TRUCK WAS APPROXIMATELY ONE YEAR OLD WITH 13,500 MILES AND WHEN I WOULD START THE TRUCK, WITH THE A/C ON, YOU WOULD GET A STRONG SMELL OF VINEGAR COMING FROM THE VENTS. THE SMELL WOULD GO AWAY AFTER A COUPLE SECONDS. WHILE CLEANING THE TRUCK I REALIZED THE FRONT PASSENGER SIDE FLOOR MAT WAS WET AS WELL. BROUGHT THE TRUCK TO …
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TRUCK WAS APPROXIMATELY ONE YEAR OLD WITH 13,500 MILES AND WHEN I WOULD START THE TRUCK, WITH THE A/C ON, YOU WOULD GET A STRONG SMELL OF VINEGAR COMING FROM THE VENTS. THE SMELL WOULD GO AWAY AFTER A COUPLE SECONDS. WHILE CLEANING THE TRUCK I REALIZED THE FRONT PASSENGER SIDE FLOOR MAT WAS WET AS WELL. BROUGHT THE TRUCK TO THE DEALERSHIP MULTIPLE TIMES. THEY ORIGINALLY WORKED ON THE A/C AND AFTER SEVERAL VISITS THEY HAD TO CHANGE THE CARPET OF THE TRUCK DUE TO THE DAMPNESS. SAME ISSUES CONTINUED AND I WAS TOLD THEY FOUND A LEAKY DOOR SEAL, WHICH WOULD EXPLAIN THE DAMPNESS ON THE FLOOR, BUT NOT THE SMELL FROM THE VENTS. DEALERSHIP RETURNED THE CAR, WITH THE INTAKE NOT PUT TOGETHER CORRECTLY (PICTURES ATTACHED), AND 48 HOURS LATER THE FLOOR WAS WET AGAIN AND THE SMELL WAS STILL THERE WHEN STARTING THE TRUCK. ISSUES HAVE NOT BEEN RESOLVED AT THIS TIME TIME.
NHTSA ODI #11359916
278 miles · Aug 16, 2020
EngineUnknown Or Other
1. ENGINE BEGINS TO RUN ROUGH DURING HIGH SPEEDS. 2. REAR CABIN NOISE WHILE DRIVING (HEAR OUTSIDE NOISES LIKE A WINDOW IS OPEN).
NHTSA ODI #11349629
19,170 miles · Aug 15, 2020
Unknown Or Other
WHILE DRIVING, THE ENGINE LIGHT TURNED ON. WHEN I APPROACHED A STOPLIGHT, THE ENGINE BEGAN TO SHUDDER AND STALL. AS SOON AS I PLACED THE ENGINE IN PARK, THE RPMS INCREASED AND THE ENGINE FELT LIKE IT WAS NOT GOING TO STALL. IT STILL HAD SOME SHAKING GOING ON. AT THE NEXT TRAFFIC LIGHT, I STAYED IN DRIVE AND THE ENGINE DIED. I WA…
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WHILE DRIVING, THE ENGINE LIGHT TURNED ON. WHEN I APPROACHED A STOPLIGHT, THE ENGINE BEGAN TO SHUDDER AND STALL. AS SOON AS I PLACED THE ENGINE IN PARK, THE RPMS INCREASED AND THE ENGINE FELT LIKE IT WAS NOT GOING TO STALL. IT STILL HAD SOME SHAKING GOING ON. AT THE NEXT TRAFFIC LIGHT, I STAYED IN DRIVE AND THE ENGINE DIED. I WAS ABLE TO RESTART THE CAR AND GET HOME. DURING THIS TIME I WAS USING NO OTHER FEATURES IN THE TRUCK. NOTHING WAS CHARGING, THE AIR CONDITIONING WAS OFF, THE LIGHTS WERE OFF, AND THE RADIO WAS OFF. I CALLED THE DEALERSHIP I PURCHASED THE VEHICLE FROM, AND THEY WOULD NOT EVEN LOOK AT IT. I CALLED SEVERAL OTHER FORD DEALERSHIPS IN THE NEARBY AREA, AND THEY WOULD NOT LOOK AT IT CITING EITHER COVID REASONS OR NO TECHNICIANS ON HAND.
NHTSA ODI #11349573
26,000 miles · Jul 19, 2020
Unknown Or Other
COLLISION ALERT RANDOMLY GOES OFF
NHTSA ODI #11340244
Official recalls
9Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Apr 8, 2019
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Dec 18, 2018
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Consequence & remedy
Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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