2019 Ford F-150

The contact owns a 2019 Ford F-150. The contact stated that while his wife was driving at various speeds, there was an abnormal ticking sound coming from the engine. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed that the intake valve covers and the cylinder #5 intake camshaft lobe were damaged. Additionally, the front camshaft and cylinder head had pitted into each other, showing signs of oil starvation. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that while his wife was driving 45-50 MPH on a separate occasion, the vehicle was stopped at a red traffic light. The vehicle failed to accelerate as intended upon depressing the accelerator pedal and stalled. No warning lights were illuminated. The vehicle was pushed to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle remained at the residence unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,273.

TRANSMISSION FAILURE. EXTENDED WARRANTY DENIED CLAIM TO FIX/REPLACE. ENGINE RATTLE, THOUGHT WAS THE HEAT SHIELD, HAD REPAIRED, STILL HAPPENING. LAFONTAINE FORD ON S. PENNSYLVANIA, LANSING MI STATED THERE IS A PROBLEM WITH THE ENGINE BUT DID NOT SAY WHAT IT WAS EXACTLY. NO WARNING LIGHTS APPEARED BEFORE TRANSMISSION AND RATTLE STARTED. I LIVE LESS THAN 5 MILES FROM MY WORK AND ON MY WAY TO WORK, IT WAS MAKING HORRIBLE NOISES AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE TRUCK WAS PURCHASED FROM MORRIE FORD IN OKEMOS, MI BUT LAFONTAINE WAS CLOSER TO HAVE IT TOWED. THE PROBLEM WITH MY TRUCK IS A KNOWN ISSUE WITH THE 10 SPEED ENGINES AND FAILS TO REPAIR/REPLACE KNOWN ISSUES. SEVERAL PEOPLE HAVE DOCUMENTED THIS SAME ISSUE ON YOUTUBE.COM AND FORD CONTINUES OR THE WARRANTY INSURANCE THE DEALERSHIP SOLD ME WILL COVER IT. MY TRUCK HAS LESS THAN 60,000 MILES AND ONLY A 2019, WHICH IS CONSIDERED LOW MILES. I HAVE MAINTAINED MY TRUCK PERTAINING TO ROUTINE MAINTENENCE, NEW TIRES AND A TONNO COVER. THE BACK SEATS ARE NEVER SAT IN AS THEY ARE ALWAYS FOLDED UP FOR MY DOGS. THEY WANT TO CHARGE ME $16,000 FOR THE REPAIRS. PLEASE HELP ME!!!!

2019 F-150 2.7L EcoBoost, 10-speed. Intermittent unintended acceleration: while coasting or braking at low speed (10–25 mph) the engine suddenly revs to 3–4k RPM with a strong lurch forward against the brakes. Requires hard braking and shifting to Neutral to stop. Happens year-round, warm or cold, no warning lights. This is a known issue covered by TSB 19-2135 and SSM 49240 This problem started in 2020 at about 10K mileage. Has occurred about 10 times since with about 82K mileage now. The service dealer at Acton Ford tried to reproduce the problem a couple years ago by driving it, but acceleration problem didn’t happen. The problem occurred today, Dec 6, 2025 while braking for a stop light when I had to stomp on the brakes and shifted into Park. This could be dangerous if I pulled through the red light into cross-traffic.

This 5.0L Coyote engine has been very problematic. Since 2020, it has made a chatter at low speeds which sounds like a motor dieseling. After numerous visits and complaints to Ford with trying to address the noise, the service manager said it was due to running 87 octane instead of 91+. This vehicle does not mandate premium fuel by the manufacturer but infact the chatter or dieseling goes away when using the premium grade fuel. Consumers should be made aware of this prior to buying a vehicle. Furthermore, the dealership could not tell me if this chattering has caused damage to the engine which could result in shorter life on the engine. This problem exists to this day if not using premium fuel.

Starting in December of 2023 we started to get a engine light that kept coming on and off about every other week. We took the truck to the dealership for a diagnosis and Ford had told us it was an issue with the catalytic convertors throwing an error code. After the third trip into the dealership and a resetting of the code as per Ford they replaced the driver side catalytic convertor. After a few months of no issues the engine light started coming off and on again. This time the driver side was throwing the code this time. We took the truck into Ford and they reset the light. On the second time it came on after going to the dealership we contacted Ford again about the issue and they stated that a computer update was available for our truck and it would recalibrate the truck computer to help with it throwing the code because it was set at a sensitive setting and it was happening nationwide. We had stated to the dealership that Ford had said on the second attempt to fix the problem if it still persisted that they would replace the catalytic convertor. Since then they had registered the incident a third time and still no fix. Since the third visit to a dealership we have had our engine light come on and off multiple times with no help from Ford in fixing the problem and our concern is that our county is starting emissions checks for 2026 and our truck will require an expensive fix to pass emissions at our cost and no help from Ford. We understand that the catalytic convertors are part of the emissions which come with an 80,000 mile federal warranty coverage but are being pushed around with no help insight from Ford. So come December of this year it will be 2yrs since we started having issues with the exhaust system. With the last light coming back on 10/15/25 and it just turn back off 10/28/25. I had tried to upload the pictures showing how many times our light has gone off and on the last 2yrs but it had told us multiple times your site was having an error.

I am made a formal demand for reimbursement of repair costs I incurred due to a known and recalled defect in my 2019 Ford F-150 3.5L EcoBoost (VIN: [XXX] ). Ford issued an official safety recall for defective cam phasers on this vehicle, classified under NHTSA Campaign Numbers 21B10, 21N03, and 21N08. These recalls specifically addressed the cam phaser rattle and required PCM reprogramming to adjust cam phaser control strategy. Where the reprogramming failed to resolve the defect, Ford authorized full cam phaser replacement under the recall. Despite my vehicle falling squarely within the scope of these campaigns, I was forced to pay $6,908.18 out-of-pocket to have the cam phasers replaced in order to restore safe and proper operation. The defect presented a significant safety concern, and the expense was directly attributable to Ford’s failure to address this issue. I am enclosing the following documentation as evidence: •Repair invoice showing the total paid ($6,908.18) •Proof of payment (credit card receipt / cancelled check) •Vehicle registration verifying ownership •Invoice from Enterprise Rental ($1,522.69) •Proof of payment (credit card receipt) Under the Magnuson-Moss Warranty Act, state consumer protection laws, and Ford’s own recall obligations, I am entitled to reimbursement for repairs covered by a safety recall. Accordingly, I demand full reimbursement of $6,908.18 and rental car, $1,522.69 within thirty (30) days of receipt of this letter. I have reached out to Ford Motor Company on September 26, 2025 and received no response. Any assistance you can provide is greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)