2019 Ford F-150

I purchased a 2019 Ford F-150 from AutoNation Ford in Panama City, Florida in 2020, along with a bumper-to-bumper warranty through The Ford Motor Company, covering the car until 140,000 miles. Over the last 20 months my truck has been back to AutoNation at least 5 times for various mechanical issues. To their credit, each time the Service Department was eventually able to resolve each issue. During this week's 4.5 hour visit to the Service Center I was informed that my engine is faulty (Google "F150 oil consumption problem") and needs to be replaced; it survived less than 80,000 miles. Replacing an engine is a hassle, but I have a warranty and Ford is a trustworthy American company that makes America proud. Unfortunately, I was told that Ford is not allowing any existing customers to get on a list for replacing my particular engine (5.0L V8). Ok, but I have a warranty through Ford . That has to be worth something, because it cost me +$3,000, and Ford sticks by its products and their commitments/promises can be believed and they told me it covers a rental car if there is ever anything that takes more than a day to fix on my truck. Surprise, the warranty apparently only provides a rental car for a maximum of 5 days, and I could be waiting for 12 months or longer. No offer of loaner, a way to expedite the repair, someone to call, any kind of help…just, “sorry, we’ll let you know if Ford starts letting people back on the list, until then, you’re on your own.” The options provided by Ford: 1) Drive with your check engine light on (engine sometimes stalling) and top off the synthetic oil every week or so until the engine inevitably fails 2) Rent a car and pay out of pocket for all but 5 days for a potential +12-month delay for Ford to fix my truck 3) Shine a light on their dishonest business practices in hopes that either a regulatory authority or enough public shame will force Ford to stand by their word and their product. This is disappointing, frustrating, unsafe,

The contact owns a 2019 Ford F-150. The contact stated while staring at the vehicle, he noticed an abnormal noise coming from the engine. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact received notification Manufacturer Communications: 21B10 in May of 2022. The contact took the vehicle to a local dealer and had the Powertrain Control Module (PCM) updated. The contact stated that several days later, he noticed an abnormal noise coming from the engine. The contact stated no warning light was illuminated. The contact took the vehicle back to the dealer and made an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

The contact owns a 2019 Ford F-150. The contact stated that she noticed there was no oil in the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the failure was related to a Technical Service Bulletin for excessive oil consumption 19- 2365. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2019 Ford F-150. The contact stated upon starting the vehicle, the engine emitted abnormal rattling sounds. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the camshaft. The contact stated that the failure had been reoccurring. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

I have a 2019 Ford F150 with a 5.0 liter motor with approx 42k miles. I maintain my vehicles and I check my oil in between oil changes. It is always low and I do not have any oils leaks. I discussed it with the service advisor at Bo Beukman Ford and the service advisor told me it is normal for oil consumption in between oil changes???? Maybe on a 10 year old truck, but not a 2-3 year old truck! I recently googled this issue and found TSB 19-2365 and I discussed it with my service advisor and they told me I could bring it in and they would check it, but TSB would be at my cost! Seriously? After my last oil change, I took pics of the dipstick a couple days after the service was completed that I can send you. What if people think the oil is low and add 2-3 quarts to bring it up, all because their engineers designed it with a short dipstick? That is ridiculous. This should be a recall.

Driving back from, San Antonio, Tx., to Millsap, Tx., in my 2019 Ford F-150 truck, I experienced down shifting and up shifting hard. It was making driving very difficult and dangerous. My Ford App alerted me that there was a Powertrain Malfunction. The little wrench light came on the dash indicating Powertrain problems. I was very concerned for my safety. I have turned it into, Southwest Ford, in, Hudson Oaks, Texas. I was not told that this was an issue with this year model, nor have I received anything in the mail about it. The Ford Dealership above was where I bought the truck and all the oil changes, ect., have been done. I have researched this problem and have come across a class action lawsuit that describes what happened with my truck. Ford has not notified me to this problem. What else should I do to resolve this?

This vehicle has a 2.7 eco boost engine that is junk. It has been at Summit Ford from March 8, 2022 and is still there as of 6-17-2022. The vehicle has had to be taken back 2 times within this time frame. The motor looses compression on cylinder 5 which we have dumped 781.43 out of pocket and extended warranty has paid 1028.00. The last time I picked it up from the dealership I got 20 miles and it loss compression. I turned back and took it to the dealership. I told them it did the same thing. Since returning it we now find out it loss compression in cylinder 5 and now needs a new motor. The vehicle has 78168 miles, all highway miles. Ford has agreed to pay $5,000 towards engine and remaining balance is owed by us. Ford has issues with this 2.7. A 2016 f150 has been in the shop several times, mine has also and the ford broncos coming out of production doesn’t even make it 1000 miles and looses compression. In order to get my vehicle to drive and get the wrench light to come off, we would have to pull over, turn vehicle off, turn it back on and continue driving until the next time it loss compression. This is a safety hazard as you loose compression it could cause the vehicles behind you to hit you or if you needed to pull off to the side of the road, loosing compression could cause you to get hit causing accidents trying to pull over.