2019 Ford F-150

Purchased Dec 4, 2019; followed maintenance requirements through BO Beukcman Quality Ford. Oil changes made IAW Ford guidelines every 5000 miles. Oil change was made Nov 23, 2023 at 49,504 miles. Just before next oil change noticed engine knocking on acceleration/deceleration with intermittent check engine light on. Oil changed at 54,226 miles (Aug 22, 2024). Condition mentioned to dealer. Dealer advised engine was consuming oil. There was no visible sign of leaks. Fix -- install new dip stick, reprogram the Powertrain Control Module (PCM). Rationale: Ford TSB 19-2365 Dec 5, 2019 quoted as follows: oil consumption "may be due to high intake manifold vacuum during some deceleration fuel shut off (DFSO) events resulting in oil being pulled into the combustion chamber from the crankcase, valve guides and positive crankcase ventilation (PCV)". Supposedly reprogramming would reduce engine vacuum during DFSO events (note: I noticed knocking on acceleration). At the dealership inquired why Ford did not advise customers of condition. They could not answer my question. My F-150 is a 5.0L V8 and was described by dealer as a Coyote engine. I asked if they had similar maintenance events like mine; answer - yes. I was disappointed; have owned previous F-150s and none "consumed" oil like this -- my previous truck had 150,000+ miles -- no oil burning. The dealer instructed me to bring the vehicle back every 1000 miles to check dipstick for consumption. Returned vehicle to dealer at 55,626 and 56,700 miles. On returns, consumption was noted; they topped off my oil with instruction to return again at 57,626 (current mileage 57,435 miles) This is inconvenient and poses a safety risk to me and perhaps others through engine degradation/failure especially while driving. Believe Ford owes the cunsumer a permanent engine fix. Vehicle is available for inspection NHTSA.

Truck was taken in for cam phasers issues multiple times and said was covered under 21n03. Ford won’t say why other than it doesn’t fall in serial number break. 21n03 says there is no sn distinction just has to be made at these plants which mine was. I have been lied to multiple times by ford and have come to them with new information and still told they won’t even look at case because I have been denied once already. I had to pay 5k out of pocket and cam phasers are now failing again within 90days. Ford is a joke and doesn’t stand behind what they build. (I AM NOW FULLY AWARE) FORD HAS KNOWN ABOUT THIS PROBLEM AND HAS NOT TAKEN THE SAFETY PRECAUTIONS OR REMEDIES FOR CONSUMERS THAT OWN THEIR PRODUCT TO GET THIS FIXED BEFORE A SERIOUS/DEADLY INCIDENT OCCURS *MAY YOU PLEASE INVESTIGATE THIS EXTREME KNOWN PROBLEM BECAUSE AT TIMES I FEAR FOR MYSELF, MY FAMILY AND EVEN THE DRIVING COMMUNITY FOR THEIR SAFETY BECAUSE OF WHAT MY TRUCK MAY DO OR NOT DO WHILE I AM DRIVING THIS UNSAFE VEHICLE IN OUR PUBLIC ROADWAYS/HIGHWAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

*THE COMPONENT IN QUESTION IS THE TRANSMISSION "10R80". *AT RISK IS THAT TRUCK STOPS OR LOSES SPEED IN THE MIDDLE OF DRIVING. IT IS ESPECIALLY DANGERS WHEN GOING THRU A 4 WAY STOP AND TRUCK ALMOST COMES TO A STOP BECAUSE IT HAS NO SPEED AND HAVE ENCOUNTERD CLOSE CALLS TO BE HIT OR T BONED BY OTHER VEHICLES. *THE PROBLEM HAS BEEN ON ONGOING DISPUTE WITH CONSUMERS AND FORD ABOUT THE EXTREME PROBLEMS WITH THE TRANSMISSION THAT INCLUDE HARSH SHIFTING, JERKING,HESITATION, CONSTANT SUDDEN DOWNSHIFTS,DIFFICULTY SHIFTING GEARS, AND EVEN AN OCCASIONAL LOSS OF POWER WHILE IN MOTION. OTHER DESCRIPTIONS THAT I EXPERIENCE IS NOTICEABLE LURCHES DURING GEAR CHANGES *I RECENTLY PURCHASED THIS VEHICLE AND I WAS FULLY UNAWARE OF IT PROBLEMS NOR WAS IT MENTIONED TO ME BY THE USED CAR SALESMAN AND MANAGER THAT THEY HAD A TRUCK IN THEIR LOT WITH EXTREME TRANSMISSION PROBLEMS. *AT FIRST PURCHASED ([XXX]) THERE WAS NO WARNING SIGNS BUT MAYBE AFTER A MONTH OR SO IS WHEN THE TRUCK SHOWED A "WRENCH" SYMBOL ON THE DASH AS TO SHOW THAT THERE IS A PROBLEM. BUT SOMEHOW IT RESETS EVERYTIME YOU TURN OFF TRUCK AND RESTART AS IF SHOWING NO PROBLEM EXISTS. I HAVE LEARNED TO DEAL WITH IT SINCE THAN BUT NOW IT IS JUST GETTING WORSE. *I HAVE NOT TAKEN IT TO THE DEALERSHIP BECAUSE I AM NOT READY TO PAY FOR A PROBLEM THAT (I AM NOW FULLY AWARE) FORD HAS KNOWN ABOUT THIS PROBLEM AND HAS NOT TAKEN THE SAFETY PRECAUTIONS OR REMEDIES FOR CONSUMERS THAT OWN THEIR PRODUCT TO GET THIS FIXED BEFORE A SERIOUS/DEADLY INCIDENT OCCURS *MAY YOU PLEASE INVESTIGATE THIS EXTREME KNOWN PROBLEM BECAUSE AT TIMES I FEAR FOR MYSELF, MY FAMILY AND EVEN THE DRIVING COMMUNITY FOR THEIR SAFETY BECAUSE OF WHAT MY TRUCK MAY DO OR NOT DO WHILE I AM DRIVING THIS UNSAFE VEHICLE IN OUR PUBLIC ROADWAYS/HIGHWAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? -5.0 coyote motor oil consumption -1ST INSPECTION BECAUSE WE FOUND… OIL CONSUMPTION, FOUND VEHICLE CONSUMED 3QTS OF OIL IN 2,985 MILES. TSB 19-2365 PERFORMED PREVIOUS VISIT. FOLLOWED OIL CONSUMPTION DIAGNOSTICS. ENGINE PASSED CYLINDER LEAKAGE TEST AND COMPRESSION TEST. FOUND ALL CYLINDERS 160-170PSI. FOUND CYLINDER LEAKAGE LESS THAN 5%. LET VEHICLE SIT OVERNIGHT WITH SPARK PLUGS OUT AND INSPECTED VALVES, NO SIGNS OF VALVE SEAL LEAKAGE. DID FIND OIL "WIPING" ON CYLINDER WALLS, INDICATING OIL CONTROL RINGS STICKING IN PISTONS. RECOMMEND LONG BLOCK REPLACEMENT AS SHORT BLOCK IS OBSOLETE -2ND INSPECTION BECAUSE WE FOUND… PERFORMED RING GAP MEASUREMENTS AND CYLINDER OUT OF ROUND MEASUREMENTS. FOUND OIL CONTROL RINGS FOR CYLINDERS 1, 3, 4, AND 5 OUT OF SPEC. SPEC IS 0.15-0.45MM. CYLINDER 1-0.48MM, CYLINDER 3-0.53MM, CYLINDER 4-0.48MM AND CYLINDER 5-0.51MM. ALSO FOUND CYLINDERS 3, 4, 6, AND 8 OUT OF ROUND. SPEC IS 0.0005IN. CYLINDER 3-0.0007, CYLINDER 4-0.0006, CYLINDER 6-0.0006, AND CYLINDER 8-0.0006. THE CYLINDERS ON THESE ENGINES ARE NOT SERVICEABLE PER FORD. SHORT BLOCK REPLACEMENT IS NECESSARY. SHORT BLOCKS ARE OBSOLETE FOR THESE VEHICLES, SO LONG BLOCK REPLACEMENT IS REQUIRED. How was your safety or the safety of others put at risk? -My family financially and physically have been put at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -Check engine light came on July 4, 2024

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal fluttering sound and the vehicle hesitated to start. There was no warning light illuminated. Additionally, while driving, the vehicle inadvertently lunged forward. The vehicle was taken to an independent mechanic, who replaced the spark plugs and starter; however, the failure persisted. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.

The contact owns a 2019 Ford F-150. The contact stated while driving at undisclosed speeds, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the left and right catalytic converter and sensors needed to be replaced. The right sensor and left catalytic converter were replaced, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.

While driving down a busy road my wrench light appeared on my dash and made a dinging noise. As soon as I saw/heard that I could hear a faint ticking noise. Soon after, my engine quit running and I was stalled out in the middle of a lane on a busy road. I was unable to start my vehicle after that. My engine had seized. There was no prior check engine lights or anything. I had only owned the truck 1 year and 4 months and had put 13,000 miles on it. Always kept good maintenance and there was no prior indications that there was something major wrong