IllustrationAS I WAS DRIVING MY STEERING WHEEL LOCKED UP AND I COULD NO LONGER TURN AND ON THE SCREEN DISPLAY WAS POWER STEERING ASSIST FAULT.
2014 Ford F-150
Owner reports · Recalls · Investigations
More warning signs than most F-150 years
Owner complaints for the 2014 Ford F-150 are substantially higher than the model-year median of 676.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-150 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1700–25K
20525–50K
21150–75K
14675–100K
167100–150K
109150K+
1,008 reports with mileage · 523 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 422 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 288 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
38 crash reports16 fire reports27 injury reports
Steering complaints
159 reports'POWER STEERING ASSIST FAULT ' COMES ON SCREEN AND POWER STEERING SUDDENLY GOES OUT HAPPENS WHILE IN MOTION OR DURING STARTUP. EVENTUALLY COMES BACK ON AFTER TURNING VEHICLE OFF AND ON A FEW TIMES.
POWER STEERING STOPS WORKING INTERMITTENTLY MAKING STEERING DIFFICULT AND ACCIDENT LIKELY.
STEERING STARTED GETTING TIGHT THE WEEK OF JANUARY 20,2020.IT DOES LOOSEN UP SLIGHTLY ONCE YOU DRIVE IT FOR A FEW MILES BUT IT IS NOT 100%.IT IS SUPER HARD TO TURN IN THE MORNING OR AFTER SITTING 8 HOURS WHILE AT WORK. BUT I ESTIMATE IT TAKES DRIVING IT ABOUT 6 TO 10MILES BEFORE IT GET EASIER. I HAVE 73,000 MILES ON THIS TRUCK A…
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STEERING STARTED GETTING TIGHT THE WEEK OF JANUARY 20,2020.IT DOES LOOSEN UP SLIGHTLY ONCE YOU DRIVE IT FOR A FEW MILES BUT IT IS NOT 100%.IT IS SUPER HARD TO TURN IN THE MORNING OR AFTER SITTING 8 HOURS WHILE AT WORK. BUT I ESTIMATE IT TAKES DRIVING IT ABOUT 6 TO 10MILES BEFORE IT GET EASIER. I HAVE 73,000 MILES ON THIS TRUCK AND ACCORDING TO VIN. DATE NO RECALL ON STEERING ISSUE.
I WAS PULLING OUT OF A PARKING STRUCTURE AS I TURN RIGHT AND THEN TRY TO SRAIGHTEN INTO THE STREET MY STEERING WHEEL WAS NOT ABEL TO TURN N WAS MAKING A FUNNY NOISE AS I TRIED TO AND ALMOST CRASHED HAD TO YANK THE STEERING WHEEL HARD AND WAS BARELY ABEL TO TURN ENOUGH TO NOT HIT A CAR NOW CAR IS JUST ABEL TO GO STRAIGHT.FROM MY …
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I WAS PULLING OUT OF A PARKING STRUCTURE AS I TURN RIGHT AND THEN TRY TO SRAIGHTEN INTO THE STREET MY STEERING WHEEL WAS NOT ABEL TO TURN N WAS MAKING A FUNNY NOISE AS I TRIED TO AND ALMOST CRASHED HAD TO YANK THE STEERING WHEEL HARD AND WAS BARELY ABEL TO TURN ENOUGH TO NOT HIT A CAR NOW CAR IS JUST ABEL TO GO STRAIGHT.FROM MY KNOWLEDGE IT HAS TO DO WITH THE ELECTRIC POWER STEERING THE TRUCKS COME WITH AND LOOKED INTO IT AS I WAS PARKED AS CLOSE AS I COULD TO THE SIDE OF THE STREET THAT THE TRUCKS ARE KNOWN FOR THEM GIVING OUT WITH NO WARNING N A RECALL WAS DONE ON A CERTAIN BATCH I CALLED FORD N DEY SAID NO MY TRUCK HAS NO RECALLS N READ UP THAT THE RECALL NUMBER WAS 14S09 N WAS HAPPENING TO ALOT OF THOSE TRUCK MODELS
WHEN TURNING THE STEERING WHEEL ONCE IN A WHILE IT SEEMS HARD TO TURN LIKE YOU HAVE A FLAT TIRE . I SEE THERE IS A RECALL ON SOME OF THE 2014 FORD F150,S BUT NOT MY VIN NUMBER .I CALLED FORD AND THEY TOLD ME THERE IS NO RECALL . ON THE COMPUTER I SEE THERE IS A RECALL BULLETIN UNDER NHTSA . CAMPAIGN # 14V316000.
TL* THE CONTACT OWNS A 2014 FORD F-150. UPON STARTING THE VEHICLE, THE POWER STEERING FAILED TO OPERATE WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO BONDY'S FORD LINCOLN (3615 ROSS CLARK CIR, DOTHAN, AL 36303, (334) 230-5941) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT RECEIVED A REPAIR ES…
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TL* THE CONTACT OWNS A 2014 FORD F-150. UPON STARTING THE VEHICLE, THE POWER STEERING FAILED TO OPERATE WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO BONDY'S FORD LINCOLN (3615 ROSS CLARK CIR, DOTHAN, AL 36303, (334) 230-5941) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT RECEIVED A REPAIR ESTIMATE OF $1,600. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V316000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
STARTING A MONTH OR TWO AGO WHILE DRIVING, THE POWER STEERING ON MY FORD F150 STOPPED WORKING LEADING TO AN INABILITY TO TURN WITHOUT USING A LOT OF STRENGTH. THE ISSUE APPEARS TO BE RELATIVELY INTERMITTENT BUT FREQUENT. THIS MEANS SOMETIMES I HAVE THE ABILITY TO STEER NORMALLY, BUT MORE FREQUENTLY THAN NOT I AM MUSCLING THE VEH…
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STARTING A MONTH OR TWO AGO WHILE DRIVING, THE POWER STEERING ON MY FORD F150 STOPPED WORKING LEADING TO AN INABILITY TO TURN WITHOUT USING A LOT OF STRENGTH. THE ISSUE APPEARS TO BE RELATIVELY INTERMITTENT BUT FREQUENT. THIS MEANS SOMETIMES I HAVE THE ABILITY TO STEER NORMALLY, BUT MORE FREQUENTLY THAN NOT I AM MUSCLING THE VEHICLE THROUGH TURNS. THE ONLY PRECEDENCE I CAN FIND FOR THIS ISSUE IS A RECALL ON MY SAME MAKE, MODEL, AND YEAR FOR THE ELECTRIC POWER STEERING, BUT UPON TALKING WITH FORD, MY TRUCK WAS NOT IDENTIFIED AS PART OF THE RECALL, EVEN THOUGH ALL OF THE SYMPTOMS MATCH. I CANNOT FIND ANY OTHER PRECEDENCE FOR THE ISSUE, AND CANNOT FIND ANY GUIDANCE. ALL I KNOW IS THAT THE VEHICLE IS NOT SAFE TO DRIVE, AS THERE IS NO TELLING WHETHER OR NOT I WILL BE ABLE TO STEER. ON CARCOMPLAINTS.COM, IT APPEARS THAT ABOUT 70 OTHER PEOPLE HAVE REPORTED THE SAME ISSUE. WHICH LEADS ME TO BELIEVE THE ISSUE IS VERY PROMINENT, AS I'M SURE ONLY A SMALL PERCENTAGE OF PEOPLE HAVE REPORTED THE ISSUE TO THIS SITE.
I REMOTELY STARTED MY TRUCK THAT WAS PARKED IN FRONT OF MY HOUSE. I ENTERED THE TRUCK TO DRIVE AND GOT A WARNING LIGHT THAT SAID 'POWER STEERING ASSIST FAULT'. I CANNOT MOVE THE STEERING WHEEL. I CANNOT STEER THE TRUCK IN ANY DIRECTION. THIS HAPPENED ONE DAY AFTER MY WIFE EXPERIENCED THE SAME ISSUE BUT IT CORRECTED ITSELF AND S…
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I REMOTELY STARTED MY TRUCK THAT WAS PARKED IN FRONT OF MY HOUSE. I ENTERED THE TRUCK TO DRIVE AND GOT A WARNING LIGHT THAT SAID 'POWER STEERING ASSIST FAULT'. I CANNOT MOVE THE STEERING WHEEL. I CANNOT STEER THE TRUCK IN ANY DIRECTION. THIS HAPPENED ONE DAY AFTER MY WIFE EXPERIENCED THE SAME ISSUE BUT IT CORRECTED ITSELF AND SHE COULD DRIVE THE TRUCK. THE STEERING WHEEL IS FROZEN AND THE TRUCK IS NOT MANEUVERABLE AT ALL. FORTUNATELY I WAS NOT DRIVING FAST WHEN THIS HAPPENED.
WHILE DRIVING MY 2014 F150 TRUCK, THE POWER STEERING SUDDENLY GOT STIFF WHENEVER I TURNED INTO A RIGHT OR LEFT SIDE STREET OR ENCOUNTERED A TIGHT CURVE IN THE ROAD. STEERING IN THESE INSTANCES NECESSITATED VARYING DEGREES OF ADDITIONAL STRENGTH TO MAKE THE TURN AND THEN THE WHEEL RARELY EASILY RETURNED TO A POSITION TO GO STRA…
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WHILE DRIVING MY 2014 F150 TRUCK, THE POWER STEERING SUDDENLY GOT STIFF WHENEVER I TURNED INTO A RIGHT OR LEFT SIDE STREET OR ENCOUNTERED A TIGHT CURVE IN THE ROAD. STEERING IN THESE INSTANCES NECESSITATED VARYING DEGREES OF ADDITIONAL STRENGTH TO MAKE THE TURN AND THEN THE WHEEL RARELY EASILY RETURNED TO A POSITION TO GO STRAIGHT THUS RESULTING IN OVER STEERING. I WAS TOWING MY TRAVEL TRAILER THROUGH MOUNTAINOUS TERRAIN AT THE TIME OF THE FIRST INCIDENT ON SEPT. 23,2019, BUT THE PROBLEM CONTINUED UPON DETACHING THE TRAILER AND UNDER MORE NORMAL TERRAIN CONDITIONS. THE TRUCK HAS 80,600 MILES OF MOSTLY HIGHWAY DRIVING. AFTER SOME RESEARCH, I AM FEELING THAT IT IS THE EPAS SYSTEM CAUSING THE PROBLEM. I BOUGHT THIS TRUCK IN EARLY 2015. IT WAS A LEFTOVER FROM 2014. I HAVE ALSO SEEN THAT THERE IS A RECALL (14509/NHTSA RECALL 14V316) FOR THIS YEAR AND MAKE, BUT SINCE THE TRUCK SAT AT THE DEALER DURING THE RECALL, I AM WONDERING IF THE EPAS RECALL WORK WAS ACTUALLY DONE. I HAVE SET A SERVICE APPOINTMENT WITH THE DEALER ON 9/26/2019 (NEMER FORD QUEENSBURY, NY) BECAUSE I DO NOT FEEL SAFE DRIVING THE VEHICLE AND MY WIFE WILL NEVER BE ABLE TO APPLY THE STRENGTH NECESSARY TO TURN THE VEHICLE WHEN THE PROBLEM OCCURS. I FEAR HOW MANY OF THESE VEHICLES ARE ON THE ROAD WAITING FOR REALLY BAD FATAL ACCIDENTS TO HAPPEN. WHEN THE RECALL OCCURRED, MANY OF THE AFFECTED VEHICLES WERE IN THE HANDS OF DEALERSHIPS AND I AM CONCERNED THAT MANY WERE NOT REPAIRED BY THOSE DEALERSHIPS AND THE OWNERS WERE NEVER KNOWLEDGEABLE OF THE PROBLEM UNTIL INCIDENTS HAPPENED. THERE ARE MANY, MANY REPORTS FROM OWNERS OF THIS MAKE AND MODEL HAVING EPAS SYSTEMS.
Official recalls
826V378000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jun 9, 2026
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles previously repaired incorrectly under recall number 24V444. A loss of signal between the transmission output shaft speed sensor and the powertrain control module (PCM) can cause the transmission to unexpectedly downshift into first gear.
Consequence & remedy
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed July 8, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S45. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
24V444000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jun 17, 2024
Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
20V332000 · Service Brakes, Hydraulic:foundation Components:master Cylinder; Service Brakes, Hydraulic:power Assist
Jun 8, 2020
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence & remedy
Consequence: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:master Cylinder
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Service Brakes, Hydraulic:power Assist
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
17V472000 · Seat Belts; Seats
Jul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence & remedy
Consequence: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Additional source detail variants (2)
Seats
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Seat Belts
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
16V345000 · Service Brakes, Hydraulic:fluid
May 24, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.
Consequence & remedy
Consequence: Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and, if necessary, the brake booster, free of charge. The recall began on October 28, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S24.
14V710000 · Seats
Nov 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Remedy: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
14V709000 · Exterior Lighting:brake Lights:switch; Service Brakes, Hydraulic:pedals And Linkages
Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Remedy: Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Remedy: Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
Service Brakes, Hydraulic:pedals And Linkages
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Remedy: Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
14V316000 · Steering:electric Power Assist System
Jun 12, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.
Consequence & remedy
Consequence: A loss of steering control while driving increases the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will replace the EPAS steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S09.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24005 · Unintended Transmission Downshift
Opened Mar 27, 2024 · Closed Jul 29, 2024
Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
In September 2016, Ford Motor Company (Ford) issued safety recall 16V-248 which included certain model year (MY) 2011-2012 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions. This recall was in response to allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, increasing the risk of a crash and/or injury, and included approximately 153,581 vehicles. Ford identified the root cause of the unintended, unexpected vehicle transmission downshifting to a lower gear to be intermittent signal loss from the transmission’s Output Shaft Speed (OSS) sensor due to solder joint cracks on the OSS circuit board as a result of manufacturing process issues. The OSS sensor is mounted onto the molded lead frame and transmits changes in transmission shaft speed to the Powertrain Control Module (PCM). The remedy program described in safety recall 16V-248 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In December 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-010) to assess the scope and remedy effectiveness of safety recall 16V-248. As a result of this ODI investigation, Ford issued safety recall 19V-075 to expand the scope of 16V-248 to include MY 2011-2013 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions and included approximately 1,263,051 vehicles. The remedy program described in safety recall 19V-075 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In June 2019, Ford issued safety recall 19V-433 as the remedy program used to service MY 2013 Ford F-150 5.0L and 6.2L vehicles in accordance with safety recall 19V-075 did not contain the necessary updates to prevent unintended vehicle transmission downshifting from occurring and included approximately 107,857 vehicles. On March 27, 2024, ODI opened this Recall Query (RQ24-005) to investigate the scope of the above-described safety recalls. At the time that this investigation was opened, ODI had received 86 Vehicle Owner Questionnaires (VOQs) reporting allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, in MY 2014 Ford F-150 vehicles. As a result of this Recall Query, Ford filled safety recall 24V-444 on June 14, 2024, to include MY 2014 Ford F-150 vehicles and expand the scope of safety recalls 16V-248, 19V-075 and 19V-433. The remedy program described in safety recall 24V-444 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring and included approximately 552,188 vehicles. In its May 2024 response to ODI’s information request, Ford concluded that a predominant root cause for the intermittent OSS signal loss has not been identified outside of the original safety recall (16V-248). Ford’s investigation also concluded that the primary causes of the defect in MY 2014 F-150 vehicles were related to the molded lead frame and the control assembly transmission main. In the May 2024 response, Ford identified 2,184 total reports that described unintended vehicle transmission downshifting and rear wheel lock-up events; 1,441 warranty claims and 743 reports from consumer complaints, field reports, consumer surveys, and lawsuits/legal claims. Note that the values presented here and in the table above represent the total number of reports which can include a single consumer with multiple reports of the same event as well as a consumer with reports of multiple distinct events. Of the 1,441 warranty claims, 551 warranty claims involved repair of the molded lead frame (38%) and 509 warranty claims involved repair of the control assembly transmission main (35%). Ford has also stated that the PCM programming used to prevent unintended vehicle transmission downshifting was implemented starting with MY 2015 vehicle #1 production and onward. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24-005). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE16003 · Master Cylinder External Leak
Opened Feb 29, 2016 · Closed Jul 26, 2016
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:master Cylinder
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Additional source detail variants (4)
Service Brakes
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic:fluid
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic:foundation Components:master Cylinder
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107