2009 Ford F-150

WHILE MY TRUCK WAS PARKED IN MY DRIVEWAY, WE HAD A VERY BAD TROPICAL STORM COME THROUGH, WHEN I WENT TO GET IN MY TRUCK I NOTICED THAT MY BACK SEAT WAS WET AND THE BACK OF MY HEAD LINING WAS WET AND HAD WATER SPOTS ON IT. SO I TOOK MY TRUCK TO THE DEALER THINKING MY REAR WINDOW WAS LEAKING, BUT THEY TOLD ME THAT IT WAS MY THIRD BRAKE LIGHT AND THE SEAL AROUND IT WAS BAD. SO INSTEAD OF IT BEING COVERED UNDER THE TRUCKS WARRANTY THEY TOLD ME I WOULD HAVE TO PAY TO GET IT FIXED PLUS PAY FOR MY SEATS TO BE CLEANED FROM THE WATER DAMAGE. BECAUSE IT IS STILL RAINING I DID NOT HAVE NO CHOICE, BUT I THINK THAT IF FORD HAVE HAD ALL THESE COMPLAINTS ABOUT THE SAME PROBLEMS HAPPENING TO OTHER VEHICLES, THEY SHOULD HAVE A RECALL AND BE RESPONSIBLE FOR PAYING FOR THE REPAIRS AND WATER DAMAGE CAUSED BY THEIR MANUFACTURING DEFECT. WE PAY TO MUCH MONEY FOR THESE VEHICLES TO HAVE TO PUT WITH A COMPANY THAT KNOWS THEY HAVE A PROBLEM AND WANT DO NOTHING TO FIX IT, BUT MAKES THE CUSTOMER SUFFERS AND PAYS THE PRICE FOR THEIR NEGLECT. *TR

TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT HE WAS CHANGING THE OIL AND NOTICED THAT THE POWER STEERING LINE WAS LEAKING. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO A MECHANIC FOR AN INSPECTION AND THEY INFORMED HIM THAT THEY COULD NOT OBTAIN THE NECESSARY PART BECAUSE IT WAS ON BACK ORDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS AGAIN INFORMED THAT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WERE KNOWN ISSUES FOR THIS FAILURE, BUT THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 FORD F150. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME EXTREMELY SLUGGISH AND DIFFICULT TO TURN. THE CONTACT WAS ABLE TO REACH HIS DESTINATION AND NOTICED THAT THE LOWER POWER STEERING HOSE WAS LEAKING FLUID. THE MANUFACTURER AND DEALER WERE NOTIFIED, THEY BOTH INFORMED THE CONTACT THAT THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD BEEN WAITING ON THE PART SINCE MARCH OF 2012. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

ON 5/2/12 I WENT TO MY LOCAL FORD DEALER IN MANAHAWKIN, NJ TO ADVISE OF CRACKING TIRES. THESE TIRES HAD ONLY 19000 MILES AND WERE ORIGINAL EQUIPMENT ON MY 2009 FORD F150. THEY ADVISED ME TO CONTACT PIRELLI TIRE COMPANY. ON 5/4/12 I CONTACTED PIRELLI TIRE COMPANY VIA EMAIL AND EXPLAINED THE PROBLEM. THEY ADVISED ME TO GO TO A LOCAL PIRELLI DEALER TO HAVE THEM INSPECTED. ON 5/8/12 I WENT TO SBR TIRE EXCHANGE IN MANAHAWKIN, NJ TO HAVE THEM INSPECTED. THEY CONFIRMED THE CRACKING PROBLEM AND THAT THE TIRES HAD 8/32 OF TREAD LEFT AND THE TIRES COME WITH 12/32 NEW. THEY THEN CONTACTED PIRELLI. PIRELLI OFFERED 60% TOWARD A NEW SET OF PIRELLI TIRES. AT FIRST THIS SOUNDED REASONABLE UNTIL I WAS ADVISED THAT THE TIRES WOULD BE SOLD AT LIST PRICE OF $399.95 EACH BEFORE THE DISCOUNT. THIS CAME TO 791.50 AFTER THE 60% DISCOUNT WITH MOUNTING AND TAX ADDED. THIS IS OUTRAGEOUS KNOWING THE TIRES CAN BE PURCHASED FOR A SIMILAR PRICE WITHOUT THE DISCOUNT AND SAME SIZE COMPARABLE BF GOODRICH TIRES FOR LESS. PIRELLI HAS CLEARLY NOT STOOD BEHIND A DEFECTIVE PRODUCT THAT APPARENTLY HAS A COMMON DEFECT IN THAT MODEL TIRE. THEY ARE FORCING ME TO PURCHASE NEW TIRES AFTER ONLY 1/3 WEAR, YEARS BEFORE THEY ARE NEEDED BECAUSE I AM IN FEAR FOR MY SAFETY AND THE SAFETY OF OTHERS. ## VIN PASSED ## FORD F150 2009 ##. *TR

THE CHECK ENGINE LIGHT STARTED GOING ON AND OFF PERIODICALLY. AFTER THREE VISITS TO THE DEALER THEY DETERMINED THAT THERE ARE NO MECHANICAL PROBLEMS. THEY RESEARCHED AND DETERMINED THERE IS A COMPUTER PROGRAM PROBLEM WITH THE MAIN COMPUTER THAT CAUSES THE LIGHT TO GO ON. THEY TOLD ME THAT I WOULD HAVE TO PAY TO GET AN UPDATE TO THE COMPUTER PROGRAM THAT WOULD CORRECT THIS PROBLEM. IT COST ME THREE VISITS AND A $85 BILL TO FIND OUT THE PROBLEM IS WITH THEIR COMPUTER PROGRAM. THEY KNOW THERE IS A PROBLEM WITH THEIR PROGRAM AND THEY WANT THE VEHICLE OWNER TO PAY OVER $200 TO FIX IT. HOW DO THEY FIGURE THAT IS THE OWNER'S FAULT? *TR

POWER STEERING HYDRAULIC HOSE LEAKING, CAUSING POWER STEERING PUMP TO WHINE & CAVITATE,& WILL EVENTUALLY RUIN THE POWER STEERING PUMP, DEALER SAYS THE HOSE IS ON NATIONAL BACK ORDER, 3700 CUSTOMERS ARE WAITING FOR THIS PART. DRIVE AT YOUR OWN RISK, WHEN THE PUMP FAILS YOU GO TO MANUAL STEERING INSTANTLY AND COULD LOSE CONTROL OF THE VEHICLE. *TR

WHILE MERGING ONTO THE INTERSTATE I ACCELERATED TO 65-70 MPH. ONCE ON THE INTERSTATE I LET OFF OF THE ACCELERATOR BUT THE TRUCK CONTINUTED ACCELERATION UP TO 90MPH WHILE HOLDING AT 4000 RPMS. BRAKES WERE APPLIED TO HELP CONTROL THE VEHICLE SPEED WHILE I SHIFTED TO NEUTRAL AND PULLED INTO THE EMERGNCY LANE. ONCE STOPPED AND IN PARK VEHICLE CONTINUED TO HOLD 4000 RPMS. I SHUT THE VEHICLE OFF THEN RESTARTED AND THE RPMS JUMPED TO 4000 IMMEDIATELY. I SHUT OFF AGAIN LEFT OFF FOR 15 MINUTES, PRESSED THE ACCELERATOR A FEW TIMES TO MAKE SURE IT WASN'T STICKING TO ANYTHING (IT WAS NOT) AND RESTARTED. AT THIS TIME THE VEHICLE APPEARED TO WORK NORMALLY, DROVE ON HOME. TOOK THE TRUCK TO THE DEALER THE FOLLOWING MONDAY, LEFT IT FOR THEM ON TUESDAY. THEY SAID THERE WERE NO CODES AND COULD NOT REPLICATE THE ISSUE AND THEREFORE NOTHING THEY COULD DO. THIS IS THE NINTH PROBLEM I HAVE HAD TO TAKE THE TRUCK IN TO HAVE FIXED UNDER THE WARRANTY. *TR

TRUCK PARKED IN GARAGE FROM SAT EVENING 4/21/2012 FROM SHORT 9 MILE TRIP. TRUCK STARTED AROUND 10:30 A.M. SUN 4/22/2012. REMOVED FROM GARAGE FOR 3 MINUTES THEN RETURNED TO GARAGE. SHUT OFF. LEFT RESIDENCE IN ANOTHER VEHICLE. RETURNED AROUND 7:30 P.M. OPENED THE GARAGE TO FIND A SMOKY HAZE COMING FROM IT. THE ENTIRE GARAGE WAS HOT. I NOTICED DRIPS OF SOME SUBSTANCE UNDER THE TRUCK AND ON THE RUNNING BOARDS. I IMMEDIATELY REALIZED IT WAS THE UNDERCOATING THAT WAS WARM ENOUGH TO MELT AND DRIP. I GOT INTO THE TRUCK TO START IT UP BUT THE BATTERY WAS DEAD. IT WAS WARM ENOUGH IN THE CAB OF THE TRUCK TO LIQUEFY TOOTSY ROLLS THAT WERE IN THERE. I COULD NOT GET THE TRUCK IN NEUTRAL TO PUSH IT OUT OF THE GARAGE. AFTER A SHORT PERIOD WITH THE GARAGE DOORS OPEN AND EVERYTHING SEEMING TO COOL DOWN. I USED A BATTERY CHARGER TO TRY START THE TRUCK. IT WOULD JUST CLICK AND NOT ROLL OVER. WITH THE CHARGER THERE WAS ENOUGH POWER TO PUT IT IN NEUTRAL AND PUSH THE TRUCK OUT OF THE GARAGE. THERE WE USED A COMMERCIAL BATTERY STARTER AND THE TRUCK STARTED UP. THERE WAS A CHECK ENGINE LIGHT ON ALL THE TIME BUT IT SEEMED TO RUN FINE. ALL GAUGES READ WHERE THEY WERE SUPPOSED TO. THE WATER TEMPERATURE GAUGE WAS IMMEDIATELY AT THE WARMED UP LINE UPON STARTING. LEFT IT OUTSIDE OVERNIGHT. FOLLOWING MORNING DROVE IT 10 MILES TO LOCAL FORD DEALERSHIP. THEY TESTED EVERYTHING AND COULD NOT FIND ANYTHING WRONG WITH IT. THE DEALERSHIP CALLED THEIR HOTLINE AND THEY HAD NEVER HEARD OF ANYTHING LIKE THAT HAPPENING BEFORE.. THERE WAS NOTHING ELSE IN THE GARAGE THAT WAS AFFECTED. *TR