2023 Ford F-150 Lightning Bev

On August 20, 2026, while driving my 2023 Ford F-150 Lightning, the vehicle suffered a sudden, complete, and catastrophic loss of propulsion. The truck stopped abruptly while in motion on an active roadway. This immediate loss of power created an extremely hazardous situation, exposing myself, my passengers, and oncoming traffic to an immediate risk of a collision. The vehicle was towed directly to Williams Ford of Binghamton (Vestal, NY), where technicians diagnosed the issue as a major component failure tied to an outstanding manufacturer safety recall. Ford recall 24S12 Positive HV battery junction box. The vehicle has been grounded at the dealership for over a week awaiting replacement safety parts from the manufacturer. This unexpected, abrupt stop constitutes a severe safety risk that renders the vehicle dangerous to operate on public roads.

While maneuvering the vehicle to park near a building, the truck unexpectedly accelerated forward and crashed into the building. I did not intend for the vehicle to accelerate into the structure. During the incident, I did not receive the expected assistance from the vehicle’s front sensing/collision-warning systems before impact. The vehicle struck the building, and no airbags deployed. Because of the nature of the incident, I am concerned about a possible malfunction involving the accelerator, braking system, electronic controls, driver-assistance systems, front sensors, or associated vehicle software. I am also aware that Ford previously issued Customer Satisfaction Program 24B56 and related Special Service Messages concerning inoperative front parking sensors on certain 2022–2024 F-150 Lightning vehicles

Dealer identified Water intrusion into the rear wiring, harnesses is causing corrosion in the PIN connectors, which therefore leads to flickering tail lights which could be mis interpreted as braking or a turning. I also experienced random acceleration from slow speeds and a failure to decelerate. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle is a BEV with regenerative braking. At various times while driving, when the regenerative braking is engaged, the brake lights illuminate to indicate to other drivers that the vehicle is slowing down. The problem is there is no indication inside the vehicle for the driver to know when the brake lights are on. This seems like a potential safety hazard. The driver can feel the effects of the regenerative braking and knows the vehicle is slowing but does not know when the slowing is enough to illuminate the brake lights.The driver's only option to ensure the brake lights are activated is to apply additional braking via the brake pedal but additional braking may not be the safest action to take in some situations. Depending on traffic, weather, and road conditions it would be safer for the driver to know when their brake lights are illuminated.

2023 Ford F-150 Lightning ER Platinum Ford Case Number: [XXX]  VIN: [XXX]  Failed: Battery overheated far beyond safety limits. No indication on dash. Safety: When it was finally checked, 3 sensors reported temps of 399, 419, and 419F. The service manager verified the temps. A photo of the diagnostic screen is available. These temps made a battery fire a significant possibility putting myself and others on the road around me in danger. The car is at the dealer in Hays, KS being looked at. There was no indication on the dashboard that there was any problem. According to information I have uncovered, these temperatures are over 3x the safety limits specified by FORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to formally report a concern regarding excessive rear brake wear on my 2023 Ford F-150 Lightning. My vehicle currently has approximately 21,000 miles, and I have been informed that the rear brake pads and/or rotors require replacement significantly earlier than would be expected under normal driving conditions. Given that the F-150 Lightning utilizes regenerative braking technology, I expected brake component wear to be substantially reduced compared to conventional vehicles. Vehicle Information: Owner: [XXX] Model: 2023 Ford F-150 Lightning VIN: [XXX] Current Mileage: 21,000 miles Selling/Servicing Dealer: Shultz Ford Date of Purchase: December 2023 I am concerned that the level of rear brake wear may indicate a defect, design issue, or improper brake system operation. I respectfully request that Ford review this matter and determine whether this condition is covered under warranty, subject to a Technical Service Bulletin, or associated with any known issues affecting this model. Please advise what diagnostic steps Ford recommends and whether assistance with repair costs may be available. I would also appreciate information regarding any similar complaints, investigations, or known issues related to excessive rear brake wear on the 2023 F-150 Lightning. Thank you for your attention to this matter. I look forward to your response and a timely resolution of this concern. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 Ford F-150 Lightning, VIN [XXX], 42,370 mi. The rear light bar has microcracks allowing moisture intrusion. Water droplets are visible inside the red lens across the tailgate and inside the white reverse lamp (photos attached, taken 5/30/2026). This is the warning condition named in recall 25SB6 (NHTSA 25V731) and predecessor 23S30 (NHTSA 23V418): water droplets in the lightbar outer lens, which can cause inoperative or flickering reverse lamps. On 6/15/2026 I took the truck to Koons Baltimore Ford, 6970 Security Blvd, Baltimore MD 21244, Advisor Rahim King, RO [XXX]. The dealer's own repair order Line B states: RECALL 25SB6 REVERSING LAMP INSPECTION, VERIFIED OPEN RECALL, at $0 warranty pay. After verifying the open recall on this VIN, the dealer still refused to replace the moisture-failed light bar under the recall. Instead, they have charged me $190 customer-pay to check and advise on water in the red bar and white reverse light, the identical defect the recall fixes for free. The dealer also tried to bill my third-party extended service plan and told me to file an auto insurance claim. All three are improper: a federal recall remedy must be provided free by the manufacturer (49 USC 30120), not charged to the customer, an insurer, or a service contract. SAFETY RISK: A truck backing up without working reverse lamps is more likely to strike a pedestrian or a child below the driver's sightline, since others are not alerted the vehicle is reversing. Reverse lamps are federally required. This failure can result in serious injury or death. REQUEST: Please document (1) the recurring light bar moisture and reverse-lamp defect, (2) the dealer's refusal to remedy a verified open recall free of charge, (3) the improper $190 diagnostic charge, and (4) attempts to shift recall cost to the customer, a service contract, and auto insurance. I can provide RO [XXX] and photos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHAT FAILED: Ford's recall-tracking and consumer-information system. Ford has internally inconsistent records re: Safety Recall 25V315 / 25S49 (Rear Camera Screen Software Update) on my VIN [XXX] . Vehicle and Ford-account portal available for inspection. STATUS SUBSYSTEM SAYS CLOSED: (1) Mailed "Successful OTA Update" notice received 6/1/2026 (verbatim): "the software to remedy this concern has been installed on your vehicle through a free Over-The-Air (OTA) software update, meaning the recall is now closed" (2) NHTSA database refreshed 6/2/2026: 25V315 no longer in unrepaired list (3) Ford VIN-specific recall dashboard 6/3/2026: 25S49 removed; only 25C69 remains DELIVERY SUBSYSTEM SAYS NOT DELIVERED: (4) ford.com/support/software-updates 6/2/2026: 9 of 10 expanded OTA detail cards captured, NONE references 25S49. Portal DOES show Compliance Recall 26C10 (ITRM-25.B04) with explicit completion language ("This completes Compliance Recall 26C10. No further action is required.") - proving the portal surfaces recall OTAs when they actually deploy. (5) In-vehicle SYNC Software Updates 6/2/2026: silent on 25S49. SYNC version 25221_PRODUCT Rev 2025 unchanged from 3/26/2026 despite 25S49's remedy being an APIM software update. (6) Ford MODEL-level recall page 6/3/2026 (verbatim): "Recall service not available right now. We have a remedy but parts are not available right now." SAFETY RISK: Ford simultaneously tells me the recall is closed via OTA delivered to my VIN AND publishes that the remedy parts are not yet available. Both cannot be true. Consumers cannot verify whether safety-critical recalls have been delivered. REPRODUCED/CONFIRMED: Contradiction is Ford-generated, reproducible by any reviewer. INSPECTED: No dealer or independent inspection of this discrepancy has occurred. WARNING LAMPS / FIRST APPEARANCE: Not lamp-driven. Confirmed [XXX]. I request ODI review of Ford's recall-tracking accuracy for OTA-remediated recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552