2023 Ford F-150 Lightning Bev

I was driving down the interstate and the vehicle was struck by lightning. The vehicle lost all electrical power. As a result, the brakes did not work. Luckily, I was able to safely coast to a stop in the median. If the brakes can be more than 90% compromised during complete electrical failure, the vehicle should have a mechanical emergency brake.

The front trunk (or frunk) of the electric truck has a power lift as the primary means of opening and closing it and this has a failure warning/dash light stating it requires service. The front trunk is where the travel charger is stored by the manufacturer as well as where the positive and negative terminals for the 12 v battery are located. In the absence of the power open function, there is a tab to "pop the hood" but this requires the tab to be held back while a second person pulls open the hood to get it to open/is not possible to open by just the driver. Ford recognizes this problem under the code CXH-03906163-G5J3D0 "reprogram the front hatch control module FCHM" but is listing it as a recommended repair to the dealerships, not a recall. Ford does not list a mileage restriction on this recommended repair, but dealerships will not repair at their cost past 36000 miles. A non-functioning hood or trunk latch that restricts access to key electronic components is a safety issue, not just an inconvenience.

I am writing to formally lodge a complaint regarding a serious safety issue with my 2023 Ford F-150 Lightning. While driving, the gauge screen on my vehicle intermittently goes black, leaving me without critical driving information, including speed, battery charge level, and warning indicators. This issue occurs unexpectedly and poses a severe safety risk, particularly at high speeds or in heavy traffic conditions. The inability to monitor vital vehicle data while driving significantly increases the risk of accidents, as it forces the driver to operate without essential real-time information. Additionally, this issue may lead to non-compliance with speed limits, missed warnings for mechanical failures, and impaired vehicle control. I have reached out to Ford regarding this issue, but as of now, no effective resolution has been provided. I am deeply concerned about the potential for serious accidents if this problem is not addressed immediately. Given the growing number of electric vehicles on the road, ensuring the reliability of essential display systems is crucial for public safety. I urge the NHTSA to investigate this matter and take necessary action to ensure that Ford acknowledges and resolves this dangerous defect. I appreciate your attention to this urgent safety issue and look forward to your response regarding any next steps.

The contact owns a 2013 Ford F-150. The contact stated that while the vehicle was parked near the side of the residence and unoccupied as he was inside the home asleep, the vehicle caught on fire. The contact stated that the dogs alarmed them of the failure and the contact could hear the tires possibly popping/exploding due to the fire. The exterior and interior walls, attic, and electrical box were all burned. The Ford app indicated a "Faulty Connection" warning message as he attempted to dial 911. The local fire department arrived to extinguish the flames and filed a report but was unavailable. A police report was not filed. No injuries were sustained. The contact stated the fire marshal advised that the vehicle should not be moved until further investigation. In addition, the contact stated that the fire may have started from the middle console due to an EV battery failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a report. The failure mileage was approximately 20,000.

Problem with instrument panel, instrument display, dashboard. When turning on the vehicle, it does not present any information, black screen with a faint Light on the edge. I turn on, turn off and drive the vehicle and the information does not return. The main screen of the center works normal, the vehicle does everything normal, even heard.

I entered my 23 F150 Lightning Lariat started the vehicle, was driving into work with my stero on 5 ( fairly low volume ) in surround mode, and all of the speakers suddently popped at an extremely high volume which was very shocking for a safety standpoint. I stopped the truck thinking there was a major electrical issue checked the truck / amp components for any sort of water or other issue, ( truck is mint new condition ) and nothing was found, all connections were clearly seated well. Truck radio was in surround mode, switched to stero and everything seemed fine and no issues, switched back to surround mode and the issue immediately reappeared. So its something with this mode / amp / setting... Did quite an extensive amount of reading online and came accross this issue was quite extensive for this truck. It needs to be documented and fixed, dealer shrugged when I called them...