2022 Ford F-150 Lightning Bev

After over the air update, received a do not drive message with high voltage message and powertain failure, truck brought to dealer, were it spent 6 weeks to get repaired. As the dealer had to wait for the part even though the dealer working on the vehicle was told by Ford to order parts related to the high voltage battery back in February. In which the dealer never did

My wife was driving my daughter to school. While driving on the road, at 20 miles per hour, car dashboard displayed "Powertrain Malfunction / Reduced Power" and "High-Voltage Battery Warning". Car immediately lost power. My wife quickly pulled the car to the road side. My wife noticed fluid started leaking underneath the car. The fluid leaked along side the battery tray platform. Photos and videos were taken to show the fluid leakage process. Called my car insurance company for road side assistance. The car was towed on a flatbed to the FORD dealership for repair. Dealership service department had trouble diagnosing the problem and finally reported the issue 1 week later. The service person said one of the battery module, No. 76, failed and caused the whole battery system / power train to shut down. I asked: "There are over one hundred modules in the battery platform. One failed and cause the whole car to shut down in the middle of driving?" Service person did not know the answer. Dealer contacted Ford to replacement of the battery module. Ford said the replacement module will take 2 to 6 weeks to replace. Once the the replacement module arrives, dealership will drop the battery platform to replace the module and diagnose for the fluid leakage problem. The replacement process will take 1 more week. Dealership estimate the repair time will take total of 4 to 8 weeks to repair. My wife and daughter were in the car when the car shut down in the middle of driving in the middle of the road. Luckily car had minimal power to pull to the road side and avoided rear incoming cars. It could have been a disaster for the passengers. I checked the Ford F150 Lightening Forum. https://www.f150lightningforum.com. It seems that other Lightening owners are experiencing similar problems. I don't know the total number of problems. I am hoping by reporting this issue, other people could avoid similar dangerous situation.

On June 26, 2023 I received a message from Ford Motor Company that they had detected a battery module "not performing as expected" in my 2022 F-150 Lightning BEV truck. A contact at the Ford Battery Electric Vehicle Team stated the defective battery module would be replaced under Ford Customer Service Program 23H01. The contact stated that a replacement battery module had been ordered, and an appointment was set up at the local dealership for 7/31/2023. As of 8/22/2023 no work has been done to repair my truck. There are numerous postings on the F-150 Lightning Forum involving powertrain failures and loss of power while driving, High Voltage Battery warnings, and notices from Ford of defective battery modules. Loss of power while driving is obviously a very serious safety issue. It appears the scope of battery issues with Ford F-150 Lightning BEV trucks is very significant.

The contact owns a 2022 Ford F-150. The contact stated while driving 10 MPH, the messages "High Voltage Power Train Fault" and “Stop Driving and Contact Your Nearest Dealer" were displayed. The contact stated that he continued driving until it was safe to pull to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to dealer, where it was diagnosed and determined that the battery module #4 had failed and needed to be replaced under Ford Campaign Number: 23H01. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,800.

Unintended acceleration / rolling may occur when vehicle is remote started through Fordpass mobile application. The 1 pedal-drive vehicle setting is NOT preserved when using remote start. Vehicle may roll down hill upon entry. Default driver profile has 1 pedal drive OFF while all device profiles linked to Fordpass and Phone-as-a-Key have 1 pedal drive ON. Fordpass mobile app remote start needs to preserve 1 pedal drive setting due to potential unintended acceleration when on flat surfaces or unintended reverse acceleration rolling down hills.

I went to start my F150 Lightning this morning and got two messages on the dash. The first message was "service vehicle soon" and the second message was "stop safely now". This is the second time I have gotten these messages and my truck was taken to the local dealership after the first incidence. The dealer had it for a week and said they replaced a battery module. My truck drove fine for a week after the dealer service and now has the same issue again. When these messages appear, the truck can operate but only at a significantly limited speed.

I am writing to file a formal complaint regarding the recurring battery faults in my Ford F150 Lightning 2022 vehicle. These faults pose serious concerns about the safety, reliability, and quality of this electric vehicle model. To address your inquiries: Component/System Failure: The high voltage battery system in my Ford F150 Lightning 2022 has repeatedly failed, leading to unexpected breakdowns. The availability for inspection can be arranged upon request. Safety Risks: The recurring battery faults have compromised both my safety and that of others. Stranded on the road due to sudden breakdowns, I have been exposed to potential hazards, such as unsafe locations and traffic risks when attempting to pull over. Confirmation by Dealer/Service Center: The problem has been reproduced and confirmed by a Ford dealer, who identified the recurring battery faults as the cause of the breakdowns. Inspection by Other Parties: The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties. Warning Signs: No Warning messages were displayed before the problem, only after the issue (Powertrain Malfunction). Dates/Mileage: 1st: 12/12/22 at 13465 miles. 2nd: 05/25/23 at 21842 miles (still pending repair). I emphasize the severity and frequency of these battery faults, undermining my confidence in the F150 Lightning 2022 and raising concerns about its safety and reliability. I kindly request the NHTSA's intervention to conduct a comprehensive investigation into these recurring battery faults, ensuring consumer safety for all owners of the Ford F150 Lightning 2022. I appreciate your attention to this complaint and your commitment to vehicle safety and consumer protection. I trust that the NHTSA will take appropriate action, holding the manufacturer accountable for resolving these recurring battery faults in the Ford F150 Lightning 2022. Please contact me if you require further information related to this matter. Thank you.

The contact owns a 2022 Ford F-150. The contact received notification for NHTSA Campaign Number: 22V842000 (Visibility) however, the parts for the repair were unavailable. The dealer was notified about the issue and confirmed that parts were not yet available. The manufacturer had not been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.