2024 Ford F-150 Hybrid

The contact rented a 2024 Ford F-150. The contact stated that while attempting to reverse, the vehicle independently accelerated. The contact stated that the brakes failed to respond as needed. The contact was able to steer the vehicle and ended up in a neighbor's driveway. The contact was then able to shift into the park gear. There were no warning lights illuminated. The contact informed the Enterprise Rental Car where the vehicle was rented of the failure. The vehicle was not taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and filed a complaint. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,000.

Upon acceleration to highway speeds, the vehicle motor bogged down and started to shake the engine bay. White smoke started coming out of the exhaust and a very prominent rattle came from engine bay which did not subside. Fordpass detected an engine misfire, but I believe its a component of the turbo that may have blown. Truck has 700 miles on it. Ford is still diagnosing the vehicle to date.

The contact owns a 2024 Ford F-150. The contact stated that the heads-up display reflection caused a line on the windshield at the driver's eye level, reducing the visibility of the roadway while driving. The contact stated that the failure occurred intermittently while driving. The vehicle was taken to the dealer, where it was inspected, and the failure was confirmed. The dealer notified the manufacturer of the failure. The manufacturer informed the dealer that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was approximately 10.