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2015 Ford Explorer

Owner reports · Recalls · Investigations

More warning signs than most Explorer years

Owner complaints for the 2015 Ford Explorer are substantially higher than the model-year median of 609.

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When problems were reported

Mileage at the reported incident

1,148 reports with mileage · 633 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 407 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 345 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 226 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports1 fire reports57 injury reports

Engine complaints

226 reports
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59,000 miles · Jun 14, 2017
Engine

HYDROCARBON FUMES RELEASED INTO VEHICLE PASSENGER CABIN/COMPARTMENT DURING HEAVY ACCELERATION OF ENGINE. THIS HAS HAPPENED SINCE OWNING THIS VEHICLE FROM NOVEMBER 2015.

NHTSA ODI #10995245

34,000 miles · May 30, 2017
EngineUnknown Or Other

WHEN DRIVING DOWN THE ROAD AND ACCELERATING THE CAR IMMEDIATELY STALLED AND I HAD TO PULL OF THE SIDE OF THE ROAD FOR SAFETY. I WAS ON A COUNTRY ROAD AND ABLE TO RESTART MY CAR WITHOUT ISSUE TILL 1 WEEK LATER WHEN I WAS DOWNTOWN DRIVING HOME AT 1:00AM AND I HAD TO PUSH MY CAR ONE BLOCK IN ORDER TO GET TO A SAFE PLAY AND GET A TO…

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WHEN DRIVING DOWN THE ROAD AND ACCELERATING THE CAR IMMEDIATELY STALLED AND I HAD TO PULL OF THE SIDE OF THE ROAD FOR SAFETY. I WAS ON A COUNTRY ROAD AND ABLE TO RESTART MY CAR WITHOUT ISSUE TILL 1 WEEK LATER WHEN I WAS DOWNTOWN DRIVING HOME AT 1:00AM AND I HAD TO PUSH MY CAR ONE BLOCK IN ORDER TO GET TO A SAFE PLAY AND GET A TOW. IT HAS BEEN IN THE SHOP FOR OVER 1 MONTH WITH FORD SAYING ITS A NUMBER OF THINGS IT ISN'T. IT IS TILL UNDER WARRANTY AND I BELIEVE THIS IS AN ISSUE WITH THE ECOBOOST ON THE VEHICLE. THIS IN ITS OWN COULD HAVE BEEN A VERY DANGEROUS SITUATION. THIS COULD HAVE BEEN EVEN WORSE IF I WAS ON THE INTERSTATE (WHICH IS WHERE I WAS HEADED) THEY INITIALLY SAID IT WAS THE POWER TRAIN MODULE AND WE WAITED ON THE PART FOR 1 MONTH AND IT DIDN'T FIX ANYTHING. NOW THEY ARE STATING ITS THE TUBING FOR THE TURBO ENGINE (ECOBOOST) AND WE CONTINUE TO WAIT ON THE PART AND THE REPAIR. THIS EXPLORER HAS 34,000 AND IS A RED FORD EXPLORER ECOBOOST.

NHTSA ODI #10992358

13,500 miles · May 30, 2017
Engine

ENGINE WAS SHAKING VIBRANTLY AT IDLE. IT WAS NOT MOVING UNLESS YOU STEPPED MORE INTO THE ACCELERATION AND THAT MADE IT DANGEROUS TO JUDGE. IT DOES NOT HAVE THE ACCELERATION NEEDED TO DRIVE UPHILL EVEN YOU STEP DOWN ON IT. CAR DOESN'T AUTO START WITH KEY FOB.

NHTSA ODI #10992291

31,000 miles · May 25, 2017
Engine

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND SLOWED DOWN INDEPENDENTLY. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION FORD (ST. PETERSBURG…

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TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND SLOWED DOWN INDEPENDENTLY. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION FORD (ST. PETERSBURG 2525 34TH ST N, ST. PETERSBURG, FL 33713) WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE OR REPLICATE THE FAILURE; HOWEVER, THE ALTERNATOR AND BATTERY WERE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND MENTIONED THAT THEY WOULD CALL BACK TO INFORM THE CONTACT OF WHETHER THE VEHICLE'S WARRANTY WOULD BE EXTENDED. THE CONTACT ALSO CALLED A LEMON LAW HOTLINE AND WAS INFORMED THAT THE LAW DID NOT APPLY TO THE CASE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

NHTSA ODI #10991659

20,000 miles · May 16, 2017
Engine

EXHAUST FUMES IN THE COCKPIT. AFTER PURCHASING THE VEHICLE (2ND OWNER) WE STARTED SMELLING EXHAUST SMELLS WHEN ACCELERATING ON TO THE INTERSTATE. THIS WOULD HAPPEN WITH MODERATE OR HIGHER ACCELERATION WITH 1 OR 2 OCCUPANTS OR MODERATE WITH FULL TANK OF GAS AND 4 OCCUPANTS AND LUGGAGE. DEALER PERFORMED TECHNICAL BULLETIN - NO FIX…

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EXHAUST FUMES IN THE COCKPIT. AFTER PURCHASING THE VEHICLE (2ND OWNER) WE STARTED SMELLING EXHAUST SMELLS WHEN ACCELERATING ON TO THE INTERSTATE. THIS WOULD HAPPEN WITH MODERATE OR HIGHER ACCELERATION WITH 1 OR 2 OCCUPANTS OR MODERATE WITH FULL TANK OF GAS AND 4 OCCUPANTS AND LUGGAGE. DEALER PERFORMED TECHNICAL BULLETIN - NO FIX. DEALER THEN UPDATED COMPUTER SOFTWARE - NO FIX. DEALER THEN REPLACED ENTIRE EXHAUST SYSTEM - NO FIX. SERVICE MANAGER ADVISED HE WAS OUT OF OPTIONS AND I SHOULD CALL FORD CUSTOMER SERVICE AT 800-392-3673. FINALLY TALKED TO SAMANTHA WHO EVENTUALLY TOLD ME THERE WAS NOTHING FORD COULD DO BECAUSE THE NHTSA DID NOT CONSIDER THIS A SAFETY ISSUE.

NHTSA ODI #10985950

10,000 miles · Apr 27, 2017
EngineUnknown Or Other

I OWN A 2015 FORD EXPLORER. WHEN I START THE VEHICLE IT HAS A FOUL ODOR THAT COME FROM THE AC. IT HAS A ROTTEN SMELL. I BOUGHT NUMEROUS AIR FRESHENER PRODUCTS TO HIDE THE ODOR BUT THE ODOR WAS VERY BAD. WHEN I AM DRIVING AND I ACCELERATE I CAN SMELL A BURNING ODOR COMING FROM THE AC. WHEN I AM STOPPED THE ROTTEN ODOR START TO…

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I OWN A 2015 FORD EXPLORER. WHEN I START THE VEHICLE IT HAS A FOUL ODOR THAT COME FROM THE AC. IT HAS A ROTTEN SMELL. I BOUGHT NUMEROUS AIR FRESHENER PRODUCTS TO HIDE THE ODOR BUT THE ODOR WAS VERY BAD. WHEN I AM DRIVING AND I ACCELERATE I CAN SMELL A BURNING ODOR COMING FROM THE AC. WHEN I AM STOPPED THE ROTTEN ODOR START TO COME OUT OF THE A/C. ON MANY DIFFERENT OCCASION I HAVE GOTTEN LIGHT HEADED WHEN DRIVING THIS VEHICLE. I AM VERY AFRAID TO DRIVE THE VEHICLE WITH THE AC ON AND THE WINDOWS CLOSED. I HAVE TO DRIVE THE VEHICLE WITH THE AC OFF AND ALL THE WINDOWS DOWN. I HAVE BROUGHT THE VEHICLE TO THE FORD DEALERSHIP WHERE I BOUGHT THE VEHICLE TO HAVE THEM CHECK ON THE ISSUED. A MANAGER CHECKED THE CAR AND HE STATED THAT HE DID SMELL THE ODOR. INSTEAD OF TRYING TO FIX THE ISSUED THEY OFFERED TO SELL ME A NEW 2017 FORD EXPLORER. IF I GAVE THEM MY VEHICLE THEY WANTED TO GIVE ME NOTHING FOR IT I WOULD BE BASICALLY GET LIKE A 5 GRAND DISCOUNT ON A NEW VEHICLE AND THEY GET MY VEHICLE. I WOULD LOSE EVERYTHING THAT I PAID ON MY VEHICLE BECAUSE OF A DEFECT THAT IS CAUSED BY THEM.

NHTSA ODI #10981159

48,000 miles · Apr 17, 2017
Engine

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS, THERE WAS A STRONG ODOR OF EXHAUST FUMES IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS MORE PREVALENT WHEN THE AIR CONDITIONER WAS IN USE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF…

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TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS, THERE WAS A STRONG ODOR OF EXHAUST FUMES IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS MORE PREVALENT WHEN THE AIR CONDITIONER WAS IN USE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN EXHAUST LEAK EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. A CHILD IN THE VEHICLE HAD TO BE RUSHED TO THE EMERGENCY ROOM TO SEEK MEDICAL TREATMENT FOR NAUSEA AND MIGRAINES DUE TO THE EXHAUST FUMES. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10978838

10 miles · Apr 1, 2017
Engine

WHEN I DRIVE MY EXPLORER AND THE ENGINE REVS UP ABOVE 2800 RPM WHILE MERGING ONTO A HIGHWAY, A STRONG EXHAUST ODOR COMES IN THE CAB OF MY VEHICLE. THE SMELL IS BAD ENOUGH THAT ALL MY FAMILY HAS BECOME VERY DIZZY TO THE POINT OF ALMOST PASSING OUT AND WE HAVE HAD HEADACHES IMMEDIATELY AFTER. I HAVE A 2 YEAR OLD DAUGHTER AND I WOR…

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WHEN I DRIVE MY EXPLORER AND THE ENGINE REVS UP ABOVE 2800 RPM WHILE MERGING ONTO A HIGHWAY, A STRONG EXHAUST ODOR COMES IN THE CAB OF MY VEHICLE. THE SMELL IS BAD ENOUGH THAT ALL MY FAMILY HAS BECOME VERY DIZZY TO THE POINT OF ALMOST PASSING OUT AND WE HAVE HAD HEADACHES IMMEDIATELY AFTER. I HAVE A 2 YEAR OLD DAUGHTER AND I WORRY THAT THE EXHAUST ODOR CAN HARM HER AND THE REST OF OUR FAMILY. BEFORE FILING THIS COMPLAINT I DID RESEARCH AND I FOUND THAT A POLICE OFFICER IN CALIFORNIA SUSTAINED SERIOUS INJURIES DUE TO A CRASH THAT WAS CAUSED BY THE SAME EXHAUST SMELL ON HIS EXPLORER WHICH MADE HIM FAINT. ADDITIONALLY, THE AUSTIN POLICE DEPARTMENT HAS NOW INSTALLED CARBON MONOXIDE DETECTORS IN THEIR POLICE VEHICLES DUE TO A POLICE OFFICER EXPERIENCING THE SAME SYMPTOMS AFTER HIS VEHICLE HAD EXHAUST ENTER THE CABIN OF HIS EXPLORER. I BELIEVE THAT THIS ISSUE NEEDS IMMEDIATE ATTENTION BECAUSE LIVES ARE AT RISK AND IT HAS NOT BEEN RESOLVED. THIS ISSUE THAT HAS HAPPENED IN MY PERSONAL EXPLORER IS NOT RANDOM. IT HAPPENS EVERY SINGLE TIME THAT THE ENGINE EXCEEDS 2800 RPM. THIS HAPPENS WHETHER I HAVE THE AIR CONDITIONER/HEATER ON OR NOT. I AM HONESTLY CONSIDERING STOPPING USING MY VEHICLE UNTIL THIS MATTER IS RESOLVED. I HAVE TAKEN MY VEHICLE TO THE LOCAL FORD DEALERSHIP AND THEY WANTED TO CHARGE ME 1,800 DOLLARS TO FIX THE ISSUE, BUT THEY ADVISED THAT IT IS NOT 100% GUARANTEED THAT THE ISSUE WOULD BE RESOLVED. I STRONGLY DISAGREE WITH THIS AND THEREFORE I WILL SINCERELY HOPE THAT OUR NHTSA CAN HELP US FORD EXPLORER OWNERS TO FIX THE PROBLEM. *TR

NHTSA ODI #10969929

34,448 miles · Mar 27, 2017
Engine

JULY 29, 2016 WE BOUGHT A USED 2015 FORD EXPLORER SPORT 4X4. SOMEWHERE AROUND OCT 2016 WE NOTICED EXHAUST FUMES SMELL INSIDE THE CABIN OF THE CAR. IT S ME TO BE MORE NOTICEABLE WHEN VEHICLE WAS UNDER HIGH ACCELERATION. TOOK IT TO FORD DEALER 10-12-16 WHERE THEY FOUND TAILGATE SEAL LEAKING AND IT WAS REPLACED. COUPLE WEEKS WENT …

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JULY 29, 2016 WE BOUGHT A USED 2015 FORD EXPLORER SPORT 4X4. SOMEWHERE AROUND OCT 2016 WE NOTICED EXHAUST FUMES SMELL INSIDE THE CABIN OF THE CAR. IT S ME TO BE MORE NOTICEABLE WHEN VEHICLE WAS UNDER HIGH ACCELERATION. TOOK IT TO FORD DEALER 10-12-16 WHERE THEY FOUND TAILGATE SEAL LEAKING AND IT WAS REPLACED. COUPLE WEEKS WENT BY AND SMELLED THE SAME ODOR AGAIN, TOOK IT BACK TO FORD DEALER ON 10-31-16, THEY SAY COULD FIND ANYTHING. CRAZY BECAUSE WHEN I LET AND ACCELERATED ON IT YOU COULD SMELL IT. WHEN YOU TAKE OFF FROM A STOP SIGN GETTING UP TO SPEED, PULLING OUT ONTO FREEWAY OR PASSING TRAFFIC YOU CAN SMELL IT. MY HUSBAND GOT A GAS MONITOR THAT THEY USE FOR MANHOLES AND I DROVE WITH IT FOR A FEW DAYS AND THE CO2 MONITOR WENT OFF AND WE HAVE A VIDEO. WE CALLED FORD DEALER AND SENT VIDEO AND THEY SAY WE NEED TO CALL FORD DIRECT. I HAVE BEEN RESEARCHING THIS ISSUE ON THE INTERNET AND FORD DOES NOT WANT TO DO ANYTHING ABOUT THIS PROBLEM. I CAN TELL YOU ON 3 DIFFERENT OCCASIONS THAT I HAVE GOTTEN DIZZY FROM THE FUMES AND HAD TO ROLL WINDOWS DOWN AND IT HAS GIVEN MY DAUGHTER SEVERE HEADACHE. I BOUGHT THIS USED CAR AS I CAN'T AFFORD A NEW ONE AND THIS IS MY ONLY MEANS OF TRANSPORTATION. I AM MAKING A GOOD SIZE CAR PAYMENT AND IT IS VERY FRUSTRATING THAT THIS VEHICLE HAS THIS ISSUE AND FORD CAN'T FIX IT. IT IS NOW MARCH 2017 AND STILL HAVING EXHAUST SMELL ISSUE.

NHTSA ODI #10968817

300 miles · Mar 27, 2017
Engine

WE OWN A 2015 FORD EXPLORER THAT WE BOUGHT NEW. SINCE WE BOUGHT IT IT HAS BEEN SERVICED AT THE DEALERSHIP AND WE HAVE HAD THEM LOOK AT IT MANY TIMES. I FINALLY CONVINCED THEM TO DO A REPAIR ON IT AFTER I TOLD THEM ABOUT A TECH BULLETIN. THEY KEPT IT A FEW DAYS AND DONE SOMETHING TO IT (NOT SURE WHAT) AND TOLD US IT WAS REPAIRED.…

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WE OWN A 2015 FORD EXPLORER THAT WE BOUGHT NEW. SINCE WE BOUGHT IT IT HAS BEEN SERVICED AT THE DEALERSHIP AND WE HAVE HAD THEM LOOK AT IT MANY TIMES. I FINALLY CONVINCED THEM TO DO A REPAIR ON IT AFTER I TOLD THEM ABOUT A TECH BULLETIN. THEY KEPT IT A FEW DAYS AND DONE SOMETHING TO IT (NOT SURE WHAT) AND TOLD US IT WAS REPAIRED. WE RESUMED DRIVING IT AND SINCE THE REPAIR WE HAVE TOLD THEM WE CAN STILL SMELL THE SAME THING AS BEFORE. THE DEALERSHIP HAS LOOKED AT IT MANY TIMES SINCE THEN AND HAS ALSO DROVE IT AND CONTINUE TO TELL US THEY CAN'T SMELL IT AND NOTHING IS WRONG. NOW MY WIFE AND I CAN SMELL IT EVERYTIME WE CROSS OVER THE MOUNTAINS TO GO TO TOWN AND HAVE TOLD THEM THAT YOU HAVE PUT THIS VEHICLE UNDER A LOAD TO GET IT TO SMELL. THEY STILL CONTINUE TO SAY THEY HAVE DONE EVERYTHING WE HAVE ASKED AND THEY CAN'T SMELL. NOW THAT I HAVE RESEARCHED THIS ISSUE I'M NOW CONCERNED ABOUT THE HEALTH OF MY FAMILY DRIVING AND RIDING IN THIS EXPLORER. SOMEONE PLEASE HELP ALL OF THOSE WHO ARE HAVING THIS ISSUE BEFORE SOMEONE GET HURT OR KILLED. THE DEALERSHIP HAS DOCUMENTS CONCERNING THIS ISSUE ON OUR VEHICLE AND I HAVE DOCUMENTATION ON IT AS WELL. HOWEVER I DO NOT HAVE IT SCANNED INTO MY COMPUTER TO SEND TO YOU. IF YOU NEED A COPY OF THIS PLEASE CONTACT ME AND I WILL MAIL IT TO YOU.

NHTSA ODI #10968798

Official recalls

8

25V695000 · Back Over Prevention: Sensing System: Camera

Oct 13, 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Consequence & remedy

Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

24V031000 · Structure:body:roof And Pillars

Jan 19, 2024

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence & remedy

Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

21V537000 · Suspension:rear

Jul 15, 2021

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Consequence & remedy

Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

20V675000 · Suspension:rear

Mar 12, 2021

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Consequence & remedy

Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

20V692000 · Power Train:axle Assembly:axle Shaft

Nov 10, 2020

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence & remedy

Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

19V435000 · Suspension:rear

Jun 10, 2019

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence & remedy

Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

16V245000 · Suspension:rear

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

Consequence & remedy

Consequence: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

15V464000 · Parking Brake

Jul 24, 2015

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

5

PE23001 · Windshield Trim Molding Item Detachment

Opened Jan 27, 2023 · Closed Feb 8, 2024

Status: closed (inferred from source dates) · Structure:body:roof And Pillars

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA17002 · Exhaust Odor In Passenger Cab

Opened Jul 27, 2017 · Closed Jan 17, 2023

Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe; Structure:body

During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve

Structure:body

During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (CO) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final Field Service Actions (FSA) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured CO levels in the vehicles and tested the FSA repairs to ensure they did not adversely impact occupant compartment CO levels due to cracked mani-cats.The investigation identified upfitting issues for Police Interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local Ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police FSA instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest CO levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent Ford FSA procedure for both the police (17B25) and consumer vehicles (17N03) includes an HVAC reprogramming operation. Tests by Ford and NHTSA have demonstrated a substantial reduction of CO levels due solely to the HVAC reprogramming. Other FSA repairs also demonstrated measurable contributions to CO level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.NHTSA received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. NHTSA focused the investigation on accurately measuring vehicle CO levels, and accurately measuring carboxyhemoglobin (COHB) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed FSA, occupant compartment CO levels remained below current environmental limits for CO in any environment (EPA ambient air quality standards). Furthermore, even without FSA repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with CO levels that exceed accepted occupational CO exposure levels. This investigation finds that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment CO levels which fall below current accepted health standards, and could not identify COHB levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve

PE16008 · Ford Explorer Exhaust Odor

Opened Jul 1, 2016 · Closed Sep 12, 2017

Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Structure:body

During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 VOQs for Model Year 2011-2017 Ford Explorers pertaining to exhaust odor claims.ODI has identified three crashes and 41 injuries potentially linked this issue.The reported injuries range from unspecified to loss of consciousness, with the majority being nausea, headaches, or dizziness ? all of which can be symptomatic of carbon monoxide exposure.Additionally, Ford provided 2,400 reports including owner complaints, warranty claims, dealer field reports, and legal claims, that involve 2,051 vehicles that may be connected to the exhaust odor issue.NHTSA's Vehicle Test and Research Center tested multiple vehicles, including complaint vehicles, during the investigation.ODI also conducted field inspections of complaint vehicles and crashes involving police units that occurred while the officers were on duty.When possible, data was collected to quantify carbon monoxide levels in the examined vehicles.Based on the information gathered to date, NHTSA upgraded this investigation to an Engineering Analysis (EA17-002).

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System

During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 VOQs for Model Year 2011-2017 Ford Explorers pertaining to exhaust odor claims.ODI has identified three crashes and 41 injuries potentially linked this issue.The reported injuries range from unspecified to loss of consciousness, with the majority being nausea, headaches, or dizziness ? all of which can be symptomatic of carbon monoxide exposure.Additionally, Ford provided 2,400 reports including owner complaints, warranty claims, dealer field reports, and legal claims, that involve 2,051 vehicles that may be connected to the exhaust odor issue.NHTSA's Vehicle Test and Research Center tested multiple vehicles, including complaint vehicles, during the investigation.ODI also conducted field inspections of complaint vehicles and crashes involving police units that occurred while the officers were on duty.When possible, data was collected to quantify carbon monoxide levels in the examined vehicles.Based on the information gathered to date, NHTSA upgraded this investigation to an Engineering Analysis (EA17-002).

Structure:body

During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 VOQs for Model Year 2011-2017 Ford Explorers pertaining to exhaust odor claims.ODI has identified three crashes and 41 injuries potentially linked this issue.The reported injuries range from unspecified to loss of consciousness, with the majority being nausea, headaches, or dizziness ? all of which can be symptomatic of carbon monoxide exposure.Additionally, Ford provided 2,400 reports including owner complaints, warranty claims, dealer field reports, and legal claims, that involve 2,051 vehicles that may be connected to the exhaust odor issue.NHTSA's Vehicle Test and Research Center tested multiple vehicles, including complaint vehicles, during the investigation.ODI also conducted field inspections of complaint vehicles and crashes involving police units that occurred while the officers were on duty.When possible, data was collected to quantify carbon monoxide levels in the examined vehicles.Based on the information gathered to date, NHTSA upgraded this investigation to an Engineering Analysis (EA17-002).

EA15005 · Front Brake Hose Failure

Opened Sep 28, 2015 · Closed Nov 2, 2018

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On April 29, 2015, the Office of Defects Investigation (ODI) opened PE15-017 to investigate a report alleging incidents of front brake hose failure in model year (MY) 2015 Ford Explorer Police Interceptor vehicles used by the Sacramento Police Department in its pursuit driving training program (VOQ 10705832).On September 28, 2015, ODI upgraded the investigation to an Engineering Analysis (EA15-005) to assess maximum front caliper crimp temperatures under various test conditions, test hose assemblies removed from police interceptor service for any signs of thermal degradation, and further assess field data for evidence of a defect trend related to the alleged defect.The alleged defect results from exposure to extremely high heat at the caliper-side hose crimp. NHTSA?s vehicle testing suggests that the conditions necessary to produce the critical temperatures in the subject components result from drive-soak intervals that can occur during the Sacramento training program.NHTSA's testing of hose assemblies returned from police interceptor service did not identify any evidence of thermal degradation.NHTSA has not confirmed any incidents of caliper crimp failures due to overheating in vehicles not subjected to the Sacramento training course driving.The low number of hose assembly failure reports and the absence of any verified incidents of heat related front brake hose crimp failures since 2015 suggests that the Sacramento PD incidents resulted from conditions unique to the training program.A safety related defect trend has not been identified at this time and further use of Agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency will take further action if warranted by the circumstances.For additional information, see the Closing Report in the document file for EA15-005 on www.nhtsa.gov.

PE15017 · Front Brake Hose Failure

Opened Apr 29, 2015 · Closed Sep 28, 2015

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On April 29, 2015, the Office of Defects Investigation (ODI) opened PE15-017 to investigate reports of low-mileage failures of front brake jounce hoses in model year (MY) 2015 Ford Explorer Police Interceptor vehicles operated as training vehicles by the City of Sacramento, California (ODI VOQ No. 10705832). To date, the Sacramento police fleet has reported a total of 7 front hose failures in 5 different Explorer Police Interceptor vehicles used for its Emergency Vehicle Operation Course (EVOC) training. Most of the failures occurred within the first few miles of service on a closed course used for the EVOC program, which includes evasive accident avoidance and pursuit maneuver training. The hose assemblies either leaked at, or pulled completely free from, the caliper-end attachment where the hose is crimped to the steel end fitting. Most of the failures resulted in a sudden loss of braking performance that caused the vehicle to run off the intended course. None of the failures resulted in any crashes, injuries or property damage.The subject MY 2015 hose assemblies are similar in design to hoses used on MY 2013 through 2014 Explorer Police Interceptor and civilian vehicles. The 5 vehicles used by Sacramento EVOC have all been repaired using MY 2016 front hose assemblies that have been changed to incorporate a short steel tube attached to the caliper end banjo block. No failures have been experienced by the Sacramento fleet to date in the other 37 MY 2014-2015 Explorer Police Interceptor vehicles (2 MY 2014 and 35 MY 2015) used by the fleet in regular law enforcement duty cycles unrelated to the EVOC training. In its response to ODI's information request letter for PE15-017, Ford provided information about 2 additional failures reported by other fleets, including 1 involving a Sacramento Regional Transit vehicle that occurred while being driven on the street.Based on its analysis of failed parts returned from the Sacramento fleet and the fleet's EVOC training duty cycle, Ford attributes the Sacramento fleet hose failures to excessive temperatures produced during hot-soak portions of the EVOC training duty cycle (when the vehicles are stationary after hard braking exercises, with no cooling air flow through the brake rotor vents and across the other brake components). During testing conducted to replicate the EVOC duty cycle, Ford measured temperatures at the subject crimp fittings that exceeded the design limits of the brake hose material after several successive training intervals and hot soaks. Ford has provided the Sacramento fleet with modified replacement hose assemblies for all of its MY 2014-15 Explorer Police Interceptor vehicles. The replacement hose assemblies were developed for use in MY 2016 Explorer vehicles and were modified slightly to accommodate the addition of a ride height sensor in those vehicles. The revised assemblies have an additional length of brake pipe between the caliper end connection and the subject crimp ferrule that results in additional heat dissipation and makes the assemblies more robust to the severe thermal effects experienced during the EVOC testing (the hose material is the same in both assemblies). Ford believes that the excessive temperatures experienced at the crimp fitting in the subject vehicles are unique to the EVOC duty cycle, have not been observed in the standard on-road severe duty cycle testing performed by Ford and police fleets who routinely conduct such testing and are not likely to occur in service usage for on-road Explorer Police Interceptor vehicles.This preliminary evaluation is closed, an Engineering Analysis (EA15-005) has been opened to conduct testing and further

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