NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
148 reports100,000 miles · Mar 20, 2015
Electrical SystemExterior LightingSeats
I WAS DRIVING MY 2008 EXPLORER AT ABOUT 30-40 MPH. ALL OF A SUDDEN THE INTERIOR LIGHTS POP ON, THE DRIVERS SEAT GOES ALL THE WAY BACK, AND THIS ALL HAPPENED WHEN I WAS DRIVING. HOW CAN THIS NOT BE A RECALL??? THIS HAS OBVIOUSLY HAPPENED TO A TON OF OTHER PEOPLE AND IS PROBABLY ONE OF THE MOST UNSAFE THINGS TO EVER HAPPEN INSIDE …
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I WAS DRIVING MY 2008 EXPLORER AT ABOUT 30-40 MPH. ALL OF A SUDDEN THE INTERIOR LIGHTS POP ON, THE DRIVERS SEAT GOES ALL THE WAY BACK, AND THIS ALL HAPPENED WHEN I WAS DRIVING. HOW CAN THIS NOT BE A RECALL??? THIS HAS OBVIOUSLY HAPPENED TO A TON OF OTHER PEOPLE AND IS PROBABLY ONE OF THE MOST UNSAFE THINGS TO EVER HAPPEN INSIDE A RUNNING VEHICLE. IF MY WIFE WAS TO DRIVE MY TRUCK, AND THIS HAPPENS, SHE WOULD HAVE LOST CONTROL OF THE TRUCK AND POSSIBLY INJURED HERSELF OR ONE OF MY KIDS. SOMETHING MUST BE DONE. CALLING FORD AND RECTIFYING THIS. *TR
NHTSA ODI #10700576
116,000 miles · Mar 16, 2015
Electrical System
DRIVING AT NIGHT AND ALL OF THE SUDDEN...ALL THE INTERIOR LIGHTS CAME ON...THEN WENT BACK OFF SHORTLY AFTER THEY CAME ON...CAUSED A GLARE IN THE REAR VIEW MIRROR... IT'S NOW HAPPENED MULTIPLE TIMES AND I HAVE READ ABOUT HUNDREDS OF COMPLAINTS FOR THE SAME ISSUE...SOME OF THEM WORSE DUE TO THE AUTOMATIC SEATS THAT MOVE BACK WHEN …
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DRIVING AT NIGHT AND ALL OF THE SUDDEN...ALL THE INTERIOR LIGHTS CAME ON...THEN WENT BACK OFF SHORTLY AFTER THEY CAME ON...CAUSED A GLARE IN THE REAR VIEW MIRROR... IT'S NOW HAPPENED MULTIPLE TIMES AND I HAVE READ ABOUT HUNDREDS OF COMPLAINTS FOR THE SAME ISSUE...SOME OF THEM WORSE DUE TO THE AUTOMATIC SEATS THAT MOVE BACK WHEN THE IGNITION SWITCHED OFF...WHICH MEANS PEOPLE'S SEATS ARE MOVING BACKWARD WHILE THE VEHICLE IS IN MOTION...TO TEMPORARY FIX THIS ISSUE COSTS $200....I FEEL THAT IT'S A SAFETY CONCERN AND A RECALL NEEDS TO BE ISSUED. *TR
NHTSA ODI #10694722
93,000 miles · Mar 12, 2015
Electrical SystemSeatsFire
THE PASSENGER SEAT IN OUR 2008 FORD EXPLORER STARTED ON FIRE, LIKELY FROM THE SEAT HEATER. THIS RESULTED IN MASSIVE FIRE DAMAGE TO THE CAR, AND FORTUNATELY THERE WAS NO ONE IN THE VEHICLE AND IT WAS PARKED IN THE DRIVEWAY. PLEASE LOOK INTO FAULTY SEAT HEATING ELEMENTS. *TR
NHTSA ODI #10693989
70,000 miles · Mar 8, 2015
Electrical System
WHILE DRIVING ALONG AT ANY SPEED , ALL OF A SUDDEN THE INTERIOR LIGHTS COME ON, SEAT MOVES ALL THE WAY BACK, I ASSUME THE PROBLEM IS IN THE IGNITION SWITCH AREA AS I PUSH THE IGNITION IN AND THE SEAT RESETS AND LIGHT GOES OFF, THE PROBLEM WILL COME AND GO. WHY IS THERE NO RECALL ? I'M LOOKING FOR THE DEALERSHIP TO FIX PROBLEM AT…
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WHILE DRIVING ALONG AT ANY SPEED , ALL OF A SUDDEN THE INTERIOR LIGHTS COME ON, SEAT MOVES ALL THE WAY BACK, I ASSUME THE PROBLEM IS IN THE IGNITION SWITCH AREA AS I PUSH THE IGNITION IN AND THE SEAT RESETS AND LIGHT GOES OFF, THE PROBLEM WILL COME AND GO. WHY IS THERE NO RECALL ? I'M LOOKING FOR THE DEALERSHIP TO FIX PROBLEM AT NO COST DUE TO IGNITION PROBLEM NOT CAUSED BY OPERATOR OR OWNER. I HAVE CONTACTED FORD BUT THEY JUST BLEW ME OFF.. FORD MOTOR COMPANY [XXX] LOOKED ONLINE AND SEVERAL HUNDRED PEOPLE HAVE SAME PROBLEM THIS IS MY WIFE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10692805
77,000 miles · Feb 6, 2015
Electronic Stability Control (esc)Service Brakes
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES CONNECTED TO THE BRAKES NEEDED TO B…
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TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES CONNECTED TO THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
NHTSA ODI #10681667
117,000 miles · Jan 22, 2015
Electrical System
WHEN MOVING THE INTERIOR LIGHTS COME ON. WENT TO FORD DEALER WHERE PURCHASED RECENTLY TO SEE IF THERE WAS RECALL FOR IGNITION SWITCH PROBLEMS. TEST DROVE WITH A TECH TO SHOW PROBLEM OF IGNITION SWITCH CAUSING THE INTERIOR LIGHTS TO COME ON WHILE CAR IS BEING DRIVEN. WHILE TEST DRIVING AND MOVING THE IGNITION SWITCH, THE INTER…
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WHEN MOVING THE INTERIOR LIGHTS COME ON. WENT TO FORD DEALER WHERE PURCHASED RECENTLY TO SEE IF THERE WAS RECALL FOR IGNITION SWITCH PROBLEMS. TEST DROVE WITH A TECH TO SHOW PROBLEM OF IGNITION SWITCH CAUSING THE INTERIOR LIGHTS TO COME ON WHILE CAR IS BEING DRIVEN. WHILE TEST DRIVING AND MOVING THE IGNITION SWITCH, THE INTERIOR LIGHTS DID COME ON. ON THE THIRD EXAMPLE, THE CAR CUT OFF. THE CAR DID NOT LOCK UP, BUT THE CAR HAD TO BE SHIFTED INTO NEUTRAL AND RESTARTED. THE LIGHTS COMING ON IS A PROBLEM WHEN DRIVING AT NIGHT AND ALL OF A SUDDEN THE INTERIOR IS LIGHTED AND EXTERIOR AND ROADS ARE DARK. MY BROTHER HAD A 2008 EXPLORER THAT HE HAD RECENTLY TRADED IN ON A NEW CAR. WHEN TALKING WITH HIM, HE SAID HE HAD A SIMILAR PROBLEM WITH THE LIGHTS, BUT ONLY HAD 80,000 MILES ON HIS 2008 EXPLORER. BEFORE SOMEONE GETS HURT AS IN OTHER CAR TYPES RECENTLY, I THINK THIS SHOULD BE INVESTIGATED. THE DEALERSHIP DID NOT TAKE THE PROBLEM SERIOUSLY AND RECOMMENDED I GET THE SWITCH CHANGED AS IT HAD NOT HAPPENED TO ANY OF THEIR OTHER CUSTOMERS. I WILL GET THE SWITCH CHANGED, BUT IT DOES NOT SOUND LIKE THE SWITCHES LAST THAT LONG. *TR
NHTSA ODI #10678359
54,287 miles · Jan 11, 2015
Electrical SystemSeats
THE EDDIE BAUER EDITION OF THIS VEHICLE IS EQUIPPED WITH A MOVING SEAT TO ALLOW YOU TO ENTER AND EXIT. IN EITHER 2012 OR 2013 I REPORTED IT TO THE DANA MOTORS FORD DEALER THAT WHILE DRIVING THE DRIVERS SEAT MOVES BACK WHILE ON THE EXPRESSWAYS THAT ARE SLIGHTLY BUMPY AND WHILE ON MAJOR STREETS WITHIN THE CITY. THE LAST OCCURRENCE…
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THE EDDIE BAUER EDITION OF THIS VEHICLE IS EQUIPPED WITH A MOVING SEAT TO ALLOW YOU TO ENTER AND EXIT. IN EITHER 2012 OR 2013 I REPORTED IT TO THE DANA MOTORS FORD DEALER THAT WHILE DRIVING THE DRIVERS SEAT MOVES BACK WHILE ON THE EXPRESSWAYS THAT ARE SLIGHTLY BUMPY AND WHILE ON MAJOR STREETS WITHIN THE CITY. THE LAST OCCURRENCE WAS THIS PAST WEEKEND IN FRONT OF MY HOME WHILE EXITING MY DRIVEWAY, AGAIN DURING A RIGHT HAND TURN, AND AGAIN ON THE INTERSTATE 278 HEADED WEST BOUND TOWARD BROOKLYN, NY. IT DOES RESET WHEN YOU TAP ON THE KEY WHILE IT IS IN THE IGNITION BUT RECURS AFTER DRIVING OVER SLIGHTLY ROUGH ROADWAY AND CHANGING LANES. *TR
NHTSA ODI #10671669
69,000 miles · Jan 1, 2015
EnginePower TrainUnknown Or Other
TRANSMISION PROBLEMS GOING INTO GEARS SLIPPING POPING NOISE WHEN PUT INTO PARK FORD IS AWARE OF PROBLEMS WITH THERE TRANSMISIONS AND NO CARE TO HELP 1 BET THEY NEED THE GOV TO STEP IN NOW SO HELP US EXPLORER OWNERS. *JS
NHTSA ODI #10669486
80,000 miles · Dec 9, 2014
Exterior LightingSeats
RAN OVER A SLIGHT BUMP AFTER WHICH THE DOME LIGHTS CAME ON AND THE DRIVER'S SEAT MOVED ALL THE WAY BACK SIMULTANEOUSLY. AFTER A FEW MINUTES THE LIGHTS WENT OUT BUT I HAD TO MANUALLY MOVE THE SEAT BACK FORWARD. THIS SAME SITUATION HAPPENED AGAIN ABOUT 5 MINUTES LATER. BOTH THE DEALER AND FORD CUSTOMER CARE PEOPLE SAID THEY HAD…
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RAN OVER A SLIGHT BUMP AFTER WHICH THE DOME LIGHTS CAME ON AND THE DRIVER'S SEAT MOVED ALL THE WAY BACK SIMULTANEOUSLY. AFTER A FEW MINUTES THE LIGHTS WENT OUT BUT I HAD TO MANUALLY MOVE THE SEAT BACK FORWARD. THIS SAME SITUATION HAPPENED AGAIN ABOUT 5 MINUTES LATER. BOTH THE DEALER AND FORD CUSTOMER CARE PEOPLE SAID THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE, ALTHOUGH I SEE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEM AND THAT THEY HAD REPORTED IT TO THE COMPANY.
NHTSA ODI #10663130
87,000 miles · Dec 1, 2014
Wheels
AS I WAS DRIVING 2008 FORD EXPLORER XLT ON A NEWLY PAVED SECTION OF THE HIGHWAY, I NOTICED A RHYTHMIC THUMPING FROM ON THE RIGHT SIDE OF THE VEHICLE. ABOUT ONE MILE LATER, GOING ONLY 55 MPH, MY SON AND I WERE BOUNCING UP AND DOWN IN THE FRONT SEATS. I PULLED OVER SUSPECTING A FLAT, ALTHOUGH NO SENSOR WAS LIT. ANOTHER MOTORIST W…
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AS I WAS DRIVING 2008 FORD EXPLORER XLT ON A NEWLY PAVED SECTION OF THE HIGHWAY, I NOTICED A RHYTHMIC THUMPING FROM ON THE RIGHT SIDE OF THE VEHICLE. ABOUT ONE MILE LATER, GOING ONLY 55 MPH, MY SON AND I WERE BOUNCING UP AND DOWN IN THE FRONT SEATS. I PULLED OVER SUSPECTING A FLAT, ALTHOUGH NO SENSOR WAS LIT. ANOTHER MOTORIST WHO STOPPED TO CHECK ON ME AND I NOTICED NO FLAT TIRES OR OTHER TIRE ISSUES. I LIVE LESS THEN A MILE AWAY, AND WE SLOWLY DROVE HOME ON THE SIDE ROADS, BOUNCING ALONG THE WAY. WHEN MY HUSBAND RETURNED HOME, HE NOTICED THE REAR PASSENGER WHEEL WAS TILTED AT ABOUT A 45 DEGREE ANGLE OUTWARD AND 3 OF THE 5 LUG NUTS WERE COMPLETELY GONE AND THE BOLTS WERE SHEERED. THE 2 LUGS LEFT WERE ABLE TO BE UNSCREWED BY HAND. WE CONTACTED THE LOCAL FORD DEALERSHIP WHERE WE BOUGHT THE VEHICLE, THE SERVICE MANAGER SAID THEY HAVE NEVER HEARD OF THIS PROBLEM, OR KNOW OF ANY RECALL. MY HUSBAND INFORMED HIM OF ALL THE COMPLAINTS WE FOUND ONLINE, THE FORD SERVICE MANAGER BLAMED OUR MECHANIC, WHO HAS MAINTAINED THE VEHICLE ON A REGULAR BASIS FROM THE PURCHASE. THE DEALER MAINTAINS, THEY ARE NOT RESPONSIBLE, NOR WILL THEY LOOK AT THE VEHICLE. FUNNY, WERE RECENTLY LOOKING TO UPGRADE TO A 2015 EXPLORER, BUT THIS IS THE LAST FORD FOR ME!! *JS
NHTSA ODI #10661407
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO