NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
27 reportsClear category filter80,416 miles · Apr 30, 2015
Electrical SystemEngine And Engine CoolingSeats
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP, THE BRAKE PEDAL WAS APPLIED AND THE FRONT DRIVER SIDE POWER SEAT INDEPENDENTLY MOVED BACKWARDS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WITH CAUTION. THE FAILURE RECURRED WHEN DRIVING OVER A BUMP OR AN UNEVEN ROAD SURFACE. THE V…
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TL* THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP, THE BRAKE PEDAL WAS APPLIED AND THE FRONT DRIVER SIDE POWER SEAT INDEPENDENTLY MOVED BACKWARDS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WITH CAUTION. THE FAILURE RECURRED WHEN DRIVING OVER A BUMP OR AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. IN ADDITION, THE EXHAUST MANIFOLD WOULD ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,416.
NHTSA ODI #10713915
56,000 miles · Apr 11, 2015
Electrical SystemExterior LightingSeats
I PURCHASED THIS TRUCK IN SEPT 2014 ABOUT 2 MONTHS AFTER I PURCHASED IT,AS I WAS DRIVING THE DOME LIGHTS GO ON AND THE SEAT MOVES BACK AS IT DOES WHEN IT LETS YOU OUT. IT WILL DO THIS MORE SO WITH ONE SET OF OUR KEYS THEN THE OTHER. IT'S CONTINUALLY GETTING WORSE. IT WILL SOMETIMES HAPPEN 1-15 TIMES IN A CAR TRIP.I HAVE ALMOST G…
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I PURCHASED THIS TRUCK IN SEPT 2014 ABOUT 2 MONTHS AFTER I PURCHASED IT,AS I WAS DRIVING THE DOME LIGHTS GO ON AND THE SEAT MOVES BACK AS IT DOES WHEN IT LETS YOU OUT. IT WILL DO THIS MORE SO WITH ONE SET OF OUR KEYS THEN THE OTHER. IT'S CONTINUALLY GETTING WORSE. IT WILL SOMETIMES HAPPEN 1-15 TIMES IN A CAR TRIP.I HAVE ALMOST GOTTEN INTO AN ACCIDENT A NUMBER OF TIMES BECAUSE OF THIS. I HAVE VISITED MY DEALER WHO HAS ESTIMATED ABOUT $500 IN REPAIRS AND WAS AMAZED WHEN HE SEEN THIS GOING ON. HE STATED HE NEVER SEEN ANYTHING LIKE THIS AND PROBABLY WOULDN'T HAVE BELIEVED ME IF HE DIDN'T SEE IT WITH HIS OWN EYES.IT ALSO HAPPENS EVERY TIME YOU HIT A BUMP AND NOW I FEAR MY CAR SHUTTING OFF BECAUSE IT THINKS I'M GETTING OUT BY MOVING MY SEAT BACK AND TURNING THE LIGHTS ON WHICH MY DEALER SAYS IS A GOOD POSSIBILITY.I DRIVE WITH 2 SMALL CHILDREN IN THIS VEHICLE DAILY. I'VE RESEARCHED ONLINE A SEEN A GOOD AMOUNT OF THE SAME COMPLAINTS,HOW CAN THIS NOT BE A SAFETY RECALL?? ARE YOU GOING TO WAIT FOR SOMEONE TO DIE TO RECALL IT?? AND IF YOU NEED TO SEE IT FOR YOURSELF MY TRUCK WILL DO THIS WITHOUT FAIL FOR ANY TECHNICIAN. IT'S A LOT OF MONEY FOR A REPAIR THAT I DON'T FEEL WE SHOULD HAVE TO MAKE. WHEN YOU PURCHASE A VEHICLE FOR THAT AMOUNT OF MONEY IT SHOULD BE SAFE TO DRIVE! WEAR AND TARE IS ONE THING SAFETY SHOULD BE AT THE EXPENSE OF THE MANUFACTURE. I THINK I CAN SPEAK FOR MOST PEOPLE THAT THE NUMBER ONE QUALITY YOU LOOK FOR WHEN PURCHASING A VEHICLE IS SAFETY & RELIABILITY. *TR
NHTSA ODI #10705096
66,000 miles · Mar 23, 2015
Seats
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHEN DRIVING OVER A BUMP, THE FRONT DRIVERS SIDE SEAT WAS UNSECURED AND WAS MOVING FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRACK WAS OFFLINE AND THAT THE TRACK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED.…
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TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHEN DRIVING OVER A BUMP, THE FRONT DRIVERS SIDE SEAT WAS UNSECURED AND WAS MOVING FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRACK WAS OFFLINE AND THAT THE TRACK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
NHTSA ODI #10701153
100,000 miles · Mar 20, 2015
Electrical SystemExterior LightingSeats
I WAS DRIVING MY 2008 EXPLORER AT ABOUT 30-40 MPH. ALL OF A SUDDEN THE INTERIOR LIGHTS POP ON, THE DRIVERS SEAT GOES ALL THE WAY BACK, AND THIS ALL HAPPENED WHEN I WAS DRIVING. HOW CAN THIS NOT BE A RECALL??? THIS HAS OBVIOUSLY HAPPENED TO A TON OF OTHER PEOPLE AND IS PROBABLY ONE OF THE MOST UNSAFE THINGS TO EVER HAPPEN INSIDE …
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I WAS DRIVING MY 2008 EXPLORER AT ABOUT 30-40 MPH. ALL OF A SUDDEN THE INTERIOR LIGHTS POP ON, THE DRIVERS SEAT GOES ALL THE WAY BACK, AND THIS ALL HAPPENED WHEN I WAS DRIVING. HOW CAN THIS NOT BE A RECALL??? THIS HAS OBVIOUSLY HAPPENED TO A TON OF OTHER PEOPLE AND IS PROBABLY ONE OF THE MOST UNSAFE THINGS TO EVER HAPPEN INSIDE A RUNNING VEHICLE. IF MY WIFE WAS TO DRIVE MY TRUCK, AND THIS HAPPENS, SHE WOULD HAVE LOST CONTROL OF THE TRUCK AND POSSIBLY INJURED HERSELF OR ONE OF MY KIDS. SOMETHING MUST BE DONE. CALLING FORD AND RECTIFYING THIS. *TR
NHTSA ODI #10700576
93,000 miles · Mar 12, 2015
Electrical SystemSeatsFire
THE PASSENGER SEAT IN OUR 2008 FORD EXPLORER STARTED ON FIRE, LIKELY FROM THE SEAT HEATER. THIS RESULTED IN MASSIVE FIRE DAMAGE TO THE CAR, AND FORTUNATELY THERE WAS NO ONE IN THE VEHICLE AND IT WAS PARKED IN THE DRIVEWAY. PLEASE LOOK INTO FAULTY SEAT HEATING ELEMENTS. *TR
NHTSA ODI #10693989
54,287 miles · Jan 11, 2015
Electrical SystemSeats
THE EDDIE BAUER EDITION OF THIS VEHICLE IS EQUIPPED WITH A MOVING SEAT TO ALLOW YOU TO ENTER AND EXIT. IN EITHER 2012 OR 2013 I REPORTED IT TO THE DANA MOTORS FORD DEALER THAT WHILE DRIVING THE DRIVERS SEAT MOVES BACK WHILE ON THE EXPRESSWAYS THAT ARE SLIGHTLY BUMPY AND WHILE ON MAJOR STREETS WITHIN THE CITY. THE LAST OCCURRENCE…
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THE EDDIE BAUER EDITION OF THIS VEHICLE IS EQUIPPED WITH A MOVING SEAT TO ALLOW YOU TO ENTER AND EXIT. IN EITHER 2012 OR 2013 I REPORTED IT TO THE DANA MOTORS FORD DEALER THAT WHILE DRIVING THE DRIVERS SEAT MOVES BACK WHILE ON THE EXPRESSWAYS THAT ARE SLIGHTLY BUMPY AND WHILE ON MAJOR STREETS WITHIN THE CITY. THE LAST OCCURRENCE WAS THIS PAST WEEKEND IN FRONT OF MY HOME WHILE EXITING MY DRIVEWAY, AGAIN DURING A RIGHT HAND TURN, AND AGAIN ON THE INTERSTATE 278 HEADED WEST BOUND TOWARD BROOKLYN, NY. IT DOES RESET WHEN YOU TAP ON THE KEY WHILE IT IS IN THE IGNITION BUT RECURS AFTER DRIVING OVER SLIGHTLY ROUGH ROADWAY AND CHANGING LANES. *TR
NHTSA ODI #10671669
80,000 miles · Dec 9, 2014
Exterior LightingSeats
RAN OVER A SLIGHT BUMP AFTER WHICH THE DOME LIGHTS CAME ON AND THE DRIVER'S SEAT MOVED ALL THE WAY BACK SIMULTANEOUSLY. AFTER A FEW MINUTES THE LIGHTS WENT OUT BUT I HAD TO MANUALLY MOVE THE SEAT BACK FORWARD. THIS SAME SITUATION HAPPENED AGAIN ABOUT 5 MINUTES LATER. BOTH THE DEALER AND FORD CUSTOMER CARE PEOPLE SAID THEY HAD…
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RAN OVER A SLIGHT BUMP AFTER WHICH THE DOME LIGHTS CAME ON AND THE DRIVER'S SEAT MOVED ALL THE WAY BACK SIMULTANEOUSLY. AFTER A FEW MINUTES THE LIGHTS WENT OUT BUT I HAD TO MANUALLY MOVE THE SEAT BACK FORWARD. THIS SAME SITUATION HAPPENED AGAIN ABOUT 5 MINUTES LATER. BOTH THE DEALER AND FORD CUSTOMER CARE PEOPLE SAID THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE, ALTHOUGH I SEE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEM AND THAT THEY HAD REPORTED IT TO THE COMPANY.
NHTSA ODI #10663130
63,256 miles · Oct 12, 2014
Electrical SystemExterior LightingSeats
WHILE AFTER GOING OVER A BUMP OR UNEVEN GROUND, KEY FOB WILL ROCK BACK AND FORTH SLIGHTLY, WHICH IS NORMAL, BUT THE IGNITION ON THIS VEHICLE IS MALFUNCTIONING. THIS FOB MOTION TRIGGERS THE COURTESY FEATURES OF THE SEAT, WHICH FLIES BACK AND LOWERS AT THE SAME TIME( BECAUSE IT SENSES THE IGNITION IS BEING TURNED OFF) . THE INTERI…
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WHILE AFTER GOING OVER A BUMP OR UNEVEN GROUND, KEY FOB WILL ROCK BACK AND FORTH SLIGHTLY, WHICH IS NORMAL, BUT THE IGNITION ON THIS VEHICLE IS MALFUNCTIONING. THIS FOB MOTION TRIGGERS THE COURTESY FEATURES OF THE SEAT, WHICH FLIES BACK AND LOWERS AT THE SAME TIME( BECAUSE IT SENSES THE IGNITION IS BEING TURNED OFF) . THE INTERIOR LIGHTS ALSO COME ON, BECAUSE IT SENSES THE IGNITION IS BEING TURNED OFF. THIS IS A HUGE HAZARD TO THE DRIVER AND OCCUPANTS AND EITHER ACTION CA CAUSE A LOSS OF CONTROL. AS A FORMER FORD TECHNICIAN, I WAS ABLE TO PINPOINT THE SOURCE OF THE PROBLEM, AND PROMPTLY CALLED FORD MOTOR COMPANY AND REPORTED THE ISSUE. I LET THEM KNOW I WAS A FORMER FORD TECHNICIAN AS WELL. THE WOMAN ON THE OTHER END OF THE LINE SAID SHES " NEVER HEARD OF THAT PROBLEM BEING REPORTED " THIS ISSUE IS ALL OER THE INTERNET IN THE FORD FORUMS......NOT IMPRESSED WITH FORDS RESPONSE TO THIS OBVIOUS AND SERIOUS SAFETY ISSUE. *TR
NHTSA ODI #10644130
101,000 miles · Jul 8, 2014
Electrical SystemExterior LightingSeats
WHEN DRIVING OVER A BUMP IN THE ROAD MY SEATS GO BACK, THE LIGHTS COME ON AND THE KEY COMES PARTLY OUT OF THE IGNITION. THIS HAS BEEN GOING ON FOR MONTHS NOW AND LUCKILY I HAVEN'T HAD AN ACCIDENT. I HAVE TO PUSH THE KEY BACK INTO THE IGNITION WHILE TRYING TO KEEP MY FOOT ON THE PEDAL BECAUSE OF THE SEAT GOING BACK I AM TOO FAR F…
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WHEN DRIVING OVER A BUMP IN THE ROAD MY SEATS GO BACK, THE LIGHTS COME ON AND THE KEY COMES PARTLY OUT OF THE IGNITION. THIS HAS BEEN GOING ON FOR MONTHS NOW AND LUCKILY I HAVEN'T HAD AN ACCIDENT. I HAVE TO PUSH THE KEY BACK INTO THE IGNITION WHILE TRYING TO KEEP MY FOOT ON THE PEDAL BECAUSE OF THE SEAT GOING BACK I AM TOO FAR FROM THE PEDAL. *JS
NHTSA ODI #10608953
72,000 miles · May 3, 2014
EngineExterior LightingSeats
WHILE DRIVING, THE DRIVER POWER SEAT STARTS TO MOVE BACKWARDS AND FORWARD ,DOME LIGHTS CAME ON LIKE IF WHEN I TURN OFF THE CAR . BUT THE CAR IS ON AND MOVING . AND THEN TWO OCCASIONS WHILE ON THE FREEWAY DRIVING THE VEHICLE TURNED OFF. PULLED OVER AND RESTARTED THE CAR AND IT TURNED ON LIKE IF NOTHING HAPPENED. I HAD TAKEN THE…
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WHILE DRIVING, THE DRIVER POWER SEAT STARTS TO MOVE BACKWARDS AND FORWARD ,DOME LIGHTS CAME ON LIKE IF WHEN I TURN OFF THE CAR . BUT THE CAR IS ON AND MOVING . AND THEN TWO OCCASIONS WHILE ON THE FREEWAY DRIVING THE VEHICLE TURNED OFF. PULLED OVER AND RESTARTED THE CAR AND IT TURNED ON LIKE IF NOTHING HAPPENED. I HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES THEY HAVE RUN DIAGNOSTIC TEST AND ARE NOT ABLE TO FIND ANY THING WRONG.DONE SOME RESEARCH ON LINE AND FOUND MORE PEOPLE WITH SAME ISSUE. EXTREMELY DANGEROUS!!! DO NOT FEEL SAFE DRIVING ESPECIALLY IN TRAFFIC. ITS AN ACCIDENT WAITING TO HAPPEN. *TR
NHTSA ODI #10586357