2007 Ford Explorer

2007 FORD EXPLORER 2 WHEEL DRIVE V6 AUTOMATIC TRANS WITH AN ELECTRIC AUTOMATIC ADJUSTING DRIVERS SEAT. THE AUTO SET BUTTON HAS TWO (2) SEAT SELECTIONS, ONE FOR EACH OF TWO DIFFERENT DRIVERS. THE UNSAFE PROBLEM IS THAT THE SEAT MOVES BACK AND FORTH, UP AND DOWN ON ITS OWN. TWICE TODAY, 8/9/10 THE SEAT MOVED ALL THE WAY BACK WHEN I PUT MY FOOT ON THE BRAKE PEDAL WHILE DRIVING 70 MPH ON THE INTERSTATE I-20 WEST. WHEN THE SEAT MOVES BACK IT PULLS MY FOOT OFF OF THE BRAKE PEDAL. SCARES THE DAYLIGHTS OUT OF ME BECAUSE NOW I CANNOT REACH THE PEDAL AND HAVE NO BRAKE UNTIL I MOVE THE SEAT BACK TOWARDS THE STEERING WHEEL WHERE I CAN REACH THE BRAKE PEDAL. IT IS A GOOD THING I DO NOT TAILGATE. *TR

I HAVE A 2007 FOR EXPLORER. WHILE I WAS DRIVING ON THE INTERSTATE THE VEHICLE WENT FROM 65 MPH TO 20 MPH. I TOOK THE VEHICLE TO THE FORD DEALER WHO ADVISED THAT THE TRANSMISSION WENT OUT. THAT THIS IS A KNOW ISSUE WITH THE EXPLORER FROM 2002 TO 2008. I CONTACTED SIX OTHER INDEPENDENT TRANSMISSION SHOPS WHO ALSO ADVISED THAT THIS IS A KNOW ISSUE FOR FORD EXPLORERS YEAR 2002 TO 2008. I THEN CONTACTED FORD CUSTOMER RELATIONSHIP CENTER 800-392-3673 WHO ADVISED THAT EVEN THOUGH ITS A KNOW ISSUE WITH FORD THAT ONLY DEALER REPAIR REPORTS COUNT TOWARDS A RECALL WITH NHTSA NOT INDEPENDENT TRANSMISSION COMPANY'S REPAIR OF THE PROBLEM. I EXPLAINED TO THEM THAT I HAD A TWO YEAR OLD IN THE VEHICLE WITH ME NOT ONLY MY LIFE WAS IN DANGER BUT A CHILD ALSO. THE RESPONSE FROM FORDS CUSTOMER SERVICE GROUP WAS REGARDLESS NO ONE GOT HURT. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING AT 65 MPH, THE DRIVERS SIDE WINDOW SHATTERED WITHOUT WARNING. THE POLICE WERE CONTACTED AND ADVISED THAT NOTHING HAD HIT THE WINDOW TO CAUSE IT TO SHATTER. THE DEALER STATED THEY WERE AWARE OF THE FAILURE BUT ADVISED GOING THROUGH HER INSURANCE COMPANY FOR REPAIRS. THE VEHICLE WAS REPAIRED THROUGH HER INSURANCE COMPANY. THE FAILURE MILEAGE WAS 44,500 AND THE CURRENT MILEAGE WAS 44,512.

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES BUT THE VEHICLE WAS NOT IN DRIVABLE CONDITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE TRANSMISSION FLUID WAS ADDED TO ALLOW THE VEHICLE TO SHIFT PROPERLY. THE CONTACT NOTICED SIMILAR TRANSMISSION PROBLEMS A MONTH LATER SO THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE TRANSMISSION OVERHAUL AND THROTTLE POSITION SENSOR WERE REPLACED. AFTER THE REPAIRS, THE VEHICLE WAS PARKED ON HILL AND IT SUDDENLY ROLLED DOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 21,900.

ALMOST FROM DAY ONE I THOUGHT THERE WAS A TRANSMISSION PROBLEM. FORD NEVER INFORMED ME, SO I WAITED UNTIL IT WAS NOTICEABLE ENOUGH TO DROP IT OFF AT A FORD DEALERSHIP FOR REPAIR. WHEN COMING TO A STOP THE TRANSMISSION KICKED AS IF SOMEONE HAD RUN INTO THE BACK OF US OR THE TRANSMISSION WOULD UNEXPECTEDLY LUNGE THE SUV FORWARD AS IT CAME TO A STOP. THE CONSUMER STATED IN ORDER FOR THE DEALERSHIP TO FIX THE PROBLEM, THEY HAD TO REPROGRAM AND REPLACE THE BAD SOFTWARE PART WITH A NEW SOFTWARE PART. EVEN THOUGH THE TRANSMISSION WAS REPROGRAMMED, THE CONSUMER WAS INFORMED THE PROBLEM MOST LIKELY WOULD RETURN. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE BRAKES. UPDATED 04/07/10.

TL*THE CONTACT OWNS A 2007 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT IN FEBRUARY 2008, THE RADIATOR BEGAN LEAKING. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE RADIATOR WAS REPLACED (UNDER WARRANTY) AS IT COULD NOT BE REPAIRED. IN FEBRUARY 2010, THE RADIATOR BEGAN LEAKING AGAIN SO SHE TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT SHE WOULD HAVE TO REPLACE THE RADIATOR AGAIN AT HER OWN EXPENSE. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 53,000.

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL, FOLLOWED BY AN UNINTENDED ACCELERATION. THE DRIVER EXERTED EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE POLICE RADAR DETENTION CONTRIBUTED TO THE FAILURE. THE IDENTICAL FAILURES OCCURRED ON EIGHT SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE. UPDATED 11/16/10. *LJ UPDATED 12/14/2011 *CN UPDATED 02/23/11

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. WHEN HE ATTEMPTED TO ACCELERATE AFTER FUELING THE FUEL TANK, THE VEHICLE CAME TO COMPLETE STOP, WITHOUT BRAKE APPLICATION. THE VEHICLE DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER. HE WAS ADVISED THAT THE ABS BRAKING GEAR HAD FRACTURED. THE VEHICLE WAS SERVICED AT A LOCAL MECHANIC SHOP. THE CURRENT AND FAILURE MILEAGES WERE 36000.