NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reportsMileage unknown · Jan 19, 2007
Power TrainVisibility
THE CAR RPMS INCREASED WHILE STEPPING ON BRAKE, CAR HAS SURGED FORWARD ON AT LEAST 3 OCCASIONS AND ONE TIME IT SURGED BACKWARDS WHEN IN REVERSE AND HIT A POLE, EVEN THOUGH FOOT WAS ON THE BRAKE. CAR HAS DIED ON SEVERAL OCCASIONS WHILE ATTEMPTING TO ACCELERATE. DRIVER SIDE WINDOW HAS FAILED SEVERAL TIMES, DESPITE HAVING THE MAS…
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THE CAR RPMS INCREASED WHILE STEPPING ON BRAKE, CAR HAS SURGED FORWARD ON AT LEAST 3 OCCASIONS AND ONE TIME IT SURGED BACKWARDS WHEN IN REVERSE AND HIT A POLE, EVEN THOUGH FOOT WAS ON THE BRAKE. CAR HAS DIED ON SEVERAL OCCASIONS WHILE ATTEMPTING TO ACCELERATE. DRIVER SIDE WINDOW HAS FAILED SEVERAL TIMES, DESPITE HAVING THE MASTER SWITCH REPLACED. *NM
NHTSA ODI #10179147
Mileage unknown · Jan 12, 2007
Latches/locks/linkages
2005 FORD EXPLORER, REAR LIFTGATE GLASS WILL OPEN BY ITSELF WHILE I AM DRIVING DOWN THE ROAD. IT HAS HAPPENED MULTIPLE TIMES SINCE WE HAVE PURCHASED THE VEHICLE. I CAN BE GOING 30 MPH OR 60 MPH, DOESN'T MATTER. DOES NOT APPEAR TO BE ANY PATTERN AS TO WHEN IT HAPPENS, SO IS UNPREDICTABLE. THIS CREATES A VERY DANGEROUS SITUATION I…
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2005 FORD EXPLORER, REAR LIFTGATE GLASS WILL OPEN BY ITSELF WHILE I AM DRIVING DOWN THE ROAD. IT HAS HAPPENED MULTIPLE TIMES SINCE WE HAVE PURCHASED THE VEHICLE. I CAN BE GOING 30 MPH OR 60 MPH, DOESN'T MATTER. DOES NOT APPEAR TO BE ANY PATTERN AS TO WHEN IT HAPPENS, SO IS UNPREDICTABLE. THIS CREATES A VERY DANGEROUS SITUATION IF IT HAPPENS WHEN I AM ON A 6 LANE EXCHANGE. ALSO, IF I HAVE MY DOGS IN THE BACK OR ANYONE SITTING IN THE 3RD ROW, ANOTHER DANGEROUS SITUATION IS CREATED. THERE IS NO WAY TO "BUNGEE" THE GLASS PORTION TO SECURE IT. YOU CAN ONLY BUNGEE THE LOWER PORTION OF THE HATCH- NOT THE GLASS PORTION. LIVING WHERE WE CAN HAVE A HIGH WIND GUST AT ANY MOMENT CREATES YET ANOTHER PROBLEM SHOULD IT POP OPEN AND I CANT GET PULLED OVER FAST ENOUGH. THE VEHICLE IS NOW AT THE DEALER FOR THE 3RD TIME FOR THIS PROBLEM. I HAVE EVEN CALLED THE FORD COMPANY ITSELF, AND THEY HAVE OPENED A FILE. (FOR WHAT GOOD THAT HAS DONE ME) THEY CAN NOT IDENTIFY A PROBLEM, SO THEY TELL ME THERE IS NOTHING FOR THEM TO FIX. WILL THE VEHICLE CONTINUE TO BE RETURNED TO ME "UNFIXED" UNTIL MY WARRANTY PERIOD IS UP, AND THEN IT TRULY BECOMES "MY" FINANCIAL PROBLEM? THESE VEHICLES ARE TOO EXPENSIVE TO HAVE THIS TYPE OF PROBLEM CONTINUE. WILL IT TAKE A DISASTER AND SOMEONE BEING INJURED BECAUSE OF THIS FAILURE, FOR CORRECTIVE ACTION TO BE TAKEN? *JB
NHTSA ODI #10178563
37,102 miles · Jan 3, 2007
Parking BrakeCrash
SUV WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. DRIVER RELEASED HOOD IN ERROR GOT OUT TO CLOSE HOOD AND OWNER GOT OUT OF MIDDLE ROW TO RELEASE BRAKE. WHEN EMERGENCY BRAKE WAS RELEASED CAR ROLLED AND DOOR HIT PARKED VEHICLE DAMAGING FRONT PASSENGER DOOR. CHILD WAS IN CAR STRAPPED IN CHILD'S CAR SEAT. VERY SCARY FEELING FOR CAR …
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SUV WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. DRIVER RELEASED HOOD IN ERROR GOT OUT TO CLOSE HOOD AND OWNER GOT OUT OF MIDDLE ROW TO RELEASE BRAKE. WHEN EMERGENCY BRAKE WAS RELEASED CAR ROLLED AND DOOR HIT PARKED VEHICLE DAMAGING FRONT PASSENGER DOOR. CHILD WAS IN CAR STRAPPED IN CHILD'S CAR SEAT. VERY SCARY FEELING FOR CAR TO BE ROLLING BACKWARDS WITH CHILD INSIDE CAR ALONE. *JB
NHTSA ODI #10177690
39,000 miles · Nov 13, 2006
Engine And Engine Cooling
WE STARTED TO HEAR KNOCKING FROM UNDER THE HOOD OF OUR VEHICLE, SO WE TOOK IT TO A GARAGE TO HAVE IT CHECKED OUT AND THE DEALERSHIP TOLD US THAT IT WAS THE TIMING CHAIN AND THAT THE TIMING CHAIN ON A LOT OF THE NEW FORDS HAS BEEN GOING UP. NOW OUR 2005 FORD EXPLORER XLT WILL NOT START AND IS SITTING IN OUR DRIVEWAY. *JB
NHTSA ODI #10173331
13,592 miles · Sep 15, 2006
Electrical System
DT*: THE CONTACT STATED THE CHECK ENGINE, CHANGE OIL IMMEDIATELY AND CHECK TIRE PRESSURE LIGHTS ILLUMINATED ON A REOCCURRING BASIS WITHOUT CAUSE. THE ONBOARD COMPUTER WAS RESET BY THE SERVICE DEALER EACH TIME. THE MANUFACTURER WAS NOTIFIED.
NHTSA ODI #10168332
28,000 miles · Aug 31, 2006
Engine And Engine CoolingVehicle Speed Control
DT*: THE CONTACT STATED THE VEHICLE STALLED ON 3 OCCASIONS WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER AND THE CONTACT WAS UNSURE OF WHAT CAUSED THE PROBLEM.
NHTSA ODI #10167180
Mileage unknown · Aug 22, 2006
Structure
I PURCHASED A 2005 FORD EXPLORER LIMITED FROM A FORD DEALERSHIP IN THE SPRING OF 2006. THE VEHICLE WAS A LEASE RETURN. AFTER DRIVING THE VEHICLE I NOTICED A VIBRATION IN THE FLOORBOARD AND IN THE GAS PEDAL. I E-MAILED FORD CONCERNING THIS AND THEY SENT ME TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE FOR THE CORRECTIVE ACTION…
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I PURCHASED A 2005 FORD EXPLORER LIMITED FROM A FORD DEALERSHIP IN THE SPRING OF 2006. THE VEHICLE WAS A LEASE RETURN. AFTER DRIVING THE VEHICLE I NOTICED A VIBRATION IN THE FLOORBOARD AND IN THE GAS PEDAL. I E-MAILED FORD CONCERNING THIS AND THEY SENT ME TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE FOR THE CORRECTIVE ACTION. I'VE BEEN BACK AND FORTH TO THE DEALERSHIP APPOX 8 TIMES FOR THE SAME PROBLEM AND NO RESOLUTION HAS BEEN FOUND. I CONTACTED FORD A COUPLE OF MORE TIMES AND I STILL HAVEN'T GOTTEN THE PROBLEM RESOLVED. IN THE MEANTIME THIS VIBRATION GIVES ME BACK AND HEADACHES AND NUMBNESS IN MY FEET AND I CAN NO LONGER DRIVE THE VEHICLE BECAUSE OF THE ADVERSE AFFECTS IT HAS ON ME. WHAT MORE CAN I DO? MCLEAN FORD-MERCURY HAVE BEEN GREAT THROUGH OUT THIS WHOLE ORDEAL. THEY'VE DONE MORE THAN MOST DEALERSHIPS WOULD DO AND HAVE BEEN SUPER. UNFORTUNATELY I CAN'T SAY THE SAME FOR FORD. I'M REALLY DISAPPOINTED AND DISSATISFIED WITH THEIR SERVICE. *NM
NHTSA ODI #10166238
1,926 miles · Aug 21, 2006
Structure
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE LIFT GATE AJAR LIGHT ILLUMINATED AND SECONDS LATER THE LIFT GATE OPENED. THE VEHICLE WAS INSPECTED BY A DEALER WHO REALIGNED THE LIFT GATE GLASS STRUT. AFTERWARDS, WHILE DRIVING LOW SPEED, THE ENTIRE LIFT GATE OPENED WITHOUT WARNING. THE DEALER INSTRUCTED THE CONTACT …
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DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE LIFT GATE AJAR LIGHT ILLUMINATED AND SECONDS LATER THE LIFT GATE OPENED. THE VEHICLE WAS INSPECTED BY A DEALER WHO REALIGNED THE LIFT GATE GLASS STRUT. AFTERWARDS, WHILE DRIVING LOW SPEED, THE ENTIRE LIFT GATE OPENED WITHOUT WARNING. THE DEALER INSTRUCTED THE CONTACT TO USE A BUNGEE CORD TO LOCK THE DOOR AS A TEMPORARY REPAIR. THE VEHICLE WAS RETURNED TO THE DEALER WHO INSTALLED A LIFT GATE DUAL LOCK ASSEMBLY. THERE WAS A NHTSA RECALL, # 04V442000, REGARDING THE STRUCTURE. THE VEHICLE WAS NOT INCLUDED DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
NHTSA ODI #10166122
13,000 miles · Aug 11, 2006
Engine And Engine CoolingPower TrainSeat Belts
DT*: THE CONTACT STATED THE ENGINE SURGED AND THE CHECK ENGINE LIGHT ILLUMINATED AT SPEEDS OF 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FOUR OCCASIONS AND WERE UNABLE TO CORRECT THE PROBLEM. THE RING PIN GEAR WAS REPLACED THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE THIRD AND …
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DT*: THE CONTACT STATED THE ENGINE SURGED AND THE CHECK ENGINE LIGHT ILLUMINATED AT SPEEDS OF 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FOUR OCCASIONS AND WERE UNABLE TO CORRECT THE PROBLEM. THE RING PIN GEAR WAS REPLACED THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE THIRD AND FOURTH CYLINDER SPARK PLUGS NEEDED TO BE REPLACED ON THE SECOND VISIT. THE CYLINDER SPARK PLUGS WERE REPLACED ON THE THIRD AND FOURTH VISIT. THE REAR AXLE WAS REPLACED DUE TO A SHUTTER COMING FROM THE REAR OF THE VEHICLE. THE RIGHT HANDLE WAS LOOSE. THE LUMBAR SEAT SWITCH WAS LOOSE. UPDATED 09/13/06. *JB
NHTSA ODI #10165253
5,000 miles · Jul 24, 2006
Engine And Engine CoolingService Brakes, HydraulicSteeringCrash
I HAVE A 2005 FORD EXPLORER EDDIE BAUER WHICH LOOSES POWER STEERING CONTROL AND BRAKING ABILITY AT RANDOM. I HAVE TAKEN THIS VEHICLE INTO SERVICE AT THE DEALERSHIP FOR REPAIR BUT NO SATISFACTORY OUTCOME IS THERE. FOR THE FIRST PROBLEM OF LOOSING THE BRAKING ABILITY, THE VEHICLE WHEN STARTED HAS NO PROBLEMS BUT AFTER DRIVING A …
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I HAVE A 2005 FORD EXPLORER EDDIE BAUER WHICH LOOSES POWER STEERING CONTROL AND BRAKING ABILITY AT RANDOM. I HAVE TAKEN THIS VEHICLE INTO SERVICE AT THE DEALERSHIP FOR REPAIR BUT NO SATISFACTORY OUTCOME IS THERE. FOR THE FIRST PROBLEM OF LOOSING THE BRAKING ABILITY, THE VEHICLE WHEN STARTED HAS NO PROBLEMS BUT AFTER DRIVING A SHORT DISTANCE (FEW METERS TO UP TO A MILE) THE ADVANCE TRACTION LOSS MESSAGE IS DISPLAYED IN THE MESSAGE CENTRE AND THE VEHICLE LOOSES THE ABILITY TO STOP IN THE REQUIRED STOP DISTANCE. WHEN APPLYING THE BRAKES, THE PULSATION IS FELT IN THE BRAKE PADDLE AND A SCREECHING HEARD BEFORE THE VEHICLE STOPS. THEN ONCE THE ENGINE IS TURNED OFF, AND VEHICLE RE-STARTED, THE MESSAGE IS RESET AND VEHICLE WORKS FINE. THE SECOND ISSUE IS THAT THE VEHICLE WHILE DRIVING, AT RANDOM GIVES THE MESSAGE IN THE DISPLAY WITH AN AUDIO SIGNAL INDICATING OIL PRESSURE LOW, SERVICE ENGINE SOON AND OTHER LIGHTS IN THE DISPLAY AND RPM METER SHOWING ZERO READING WITH LOSS OF STEERING ABILITY. THERE IS NO POWER ASSIST TO TURN THE STEERING WHEREAS THE ENGINE IS RUNNING AND ALSO VEHICLE ACCELERATES IF PEDAL IS PUSHED. I HAVE BEEN INTO THE DEALERSHIP THRICE BUT THE PROBLEM IS YET TO BE FIXED FROM LAST 15 MONTHS. THE CONTROL ON THE VEHICLE CAN BE GOT BACK ONCE THE ENGINE IS SWITCHED OFF AND RESTARTED. I HAVE RESORTED TO PUTTING THE VEHICLE IN NEUTRAL AND LET IT ROLL AND TURN THE ENGINE OFF AND THEN RESTART IT AND GET THE STEERING CONTROL BACK. I HAD LEFT THE VEHICLE AT THE DEALERSHIP IN OCT 2005 FOR 10 DAYS TO DIAGNOSE AND RECTIFY BUT I WAS ADVISED THAT PROBLEM HAS BEEN REPORTED TO THE AUTHORITIES AT FORD BUT I AM YET TO HEAR BACK FROM THE DEALER OR THE OEM. *NM
NHTSA ODI #10163292
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.