NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reports55,000 miles · Jul 22, 2008
Vehicle Speed Control
MY GAS PEDAL IS STICKING. I INITIALLY THOUGHT MY BRAKES WERE GOING. I JUST HAD MY REAR BRAKES REPLACED AND MY CAR PASSED INSPECTION. I WAS TOLD I'D NEED NEW FRONT BRAKES IN THE NEXT SIX MONTHS. THREE TIMES, I'VE HAD THE GAS PEDAL STICK. WHEN I TRY TO APPLY BRAKES, IT BARELY SLOWS DOWN THE CAR AND THE MOTOR GETS REALLY LOUD.…
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MY GAS PEDAL IS STICKING. I INITIALLY THOUGHT MY BRAKES WERE GOING. I JUST HAD MY REAR BRAKES REPLACED AND MY CAR PASSED INSPECTION. I WAS TOLD I'D NEED NEW FRONT BRAKES IN THE NEXT SIX MONTHS. THREE TIMES, I'VE HAD THE GAS PEDAL STICK. WHEN I TRY TO APPLY BRAKES, IT BARELY SLOWS DOWN THE CAR AND THE MOTOR GETS REALLY LOUD. *TR
NHTSA ODI #10235339
40,600 miles · Jul 21, 2008
Structure
PAINT IS PEELING AND CHIPPING OFF ALONG TOP OF ROOF NEAR FRONT AND REAR. FORD SAYS THIS HAPPENS A LOT. THEY SAY I AM OUT OF WARRANTY, EVEN THOUGH EVIDENT THAT THIS HAS BEEN OCCURRING A LOT LONGER TO MY CAR. *TR
NHTSA ODI #10235172
63,000 miles · Jul 18, 2008
Structure
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE PAINT IS PEELING OFF THE ROOF OF THE VEHICLE. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER, SHE WAS INFORMED THAT THEY WOULD NOT COVER THE REPAIR COSTS BECAUSE THE VEHICLE HAD OVER 63,000 MILES. FORD ONLY COVERS THE PAINT JOB IF THE VEHICLE HAS LESS THAN 12,000 MILES. THE CURR…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE PAINT IS PEELING OFF THE ROOF OF THE VEHICLE. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER, SHE WAS INFORMED THAT THEY WOULD NOT COVER THE REPAIR COSTS BECAUSE THE VEHICLE HAD OVER 63,000 MILES. FORD ONLY COVERS THE PAINT JOB IF THE VEHICLE HAS LESS THAN 12,000 MILES. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
NHTSA ODI #10234831
43,000 miles · Jun 17, 2008
Visibility
BOTH SUN VISORS IN MY 2005 EXPLORER BROKE WITHIN A DAY OF EACH OTHER. THE SMALL PLASTIC HOLDER ON EACH OF THEM SHATTER INTO MICROSCOPIC PIECES WITH NOTHING ON THE VISORS. NO CD HOLDERS OR SUNGLASSES EITHER. THEY JUST BROKE WHILE DRIVING DOWN THE ROAD. THEY WERE BOTH FOLDED UP AND NOT BEING USED. IT WAS VERY STRANGE. IT HAPPENED …
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BOTH SUN VISORS IN MY 2005 EXPLORER BROKE WITHIN A DAY OF EACH OTHER. THE SMALL PLASTIC HOLDER ON EACH OF THEM SHATTER INTO MICROSCOPIC PIECES WITH NOTHING ON THE VISORS. NO CD HOLDERS OR SUNGLASSES EITHER. THEY JUST BROKE WHILE DRIVING DOWN THE ROAD. THEY WERE BOTH FOLDED UP AND NOT BEING USED. IT WAS VERY STRANGE. IT HAPPENED WHEN I WAS DRIVING AND I FELT LIKE IT WAS VERY DANGEROUS BECAUSE IT DANGLED BY A WIRE THAT COULD NOT BE CUT DUE TO WHAT IT WAS CONNECTED TO. I TRIED ELECTRICAL TAPE AND ANYTHING I COULD THINK OF BUT IT WOULD NOT STAY UP. I COULD NOT GET AN APPT UNTIL THE FOLLOWING WEEK AND HAD TO DRIVE WITH THIS OBSTRUCTION FOR 2 DAYS. NOT ONLY WAS IT ANNOYING BUT IT WAS VERY UNSAFE. OF COURSE, MY WARRANTY HAD EXPIRED TWO MONTHS PRIOR TO THIS INCIDENT. IT COST ME $205.00 TO HAVE THIS REPAIRED AND I FEEL LIKE THIS COULD BE A RECALL ISSUE BECAUSE I HAVE SEEN MORE COMPLAINTS ONLINE BY SEVERAL OTHER PEOPLE WITH THIS CAR. *TR
NHTSA ODI #10231385
32,800 miles · Jun 2, 2008
Fuel System, Other
2005 FORD EXPLORER - FUEL PUMP FAILURE WHILE DRIVING VEHICLE SHUTS OFF AND ALSO FUEL GAUGE READS E THEN EMISSION LIGHT COMES ON. THIS IS A SAFETY HAZARD AND A KNOWN DEFECT. MY VEHICLE HAD THIS TO HAPPEN AT 32,800 MILES AND I ALMOST WAS INVOLVED IN A MAJOR HIGHWAY ACCIDENT. BY MY CHACKS FORD IS AWARE BUT IS NOT CONCERNED SHOUL…
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2005 FORD EXPLORER - FUEL PUMP FAILURE WHILE DRIVING VEHICLE SHUTS OFF AND ALSO FUEL GAUGE READS E THEN EMISSION LIGHT COMES ON. THIS IS A SAFETY HAZARD AND A KNOWN DEFECT. MY VEHICLE HAD THIS TO HAPPEN AT 32,800 MILES AND I ALMOST WAS INVOLVED IN A MAJOR HIGHWAY ACCIDENT. BY MY CHACKS FORD IS AWARE BUT IS NOT CONCERNED SHOULD BE A RECALL. *TR
NHTSA ODI #10229480
86,827 miles · May 23, 2008
Electrical SystemPower Train
I BOUGHT ONE OF THE SHARPEST SUV'S I EVER SAW - A 2005 FORD EXPLORER XLT 4X4 6 CYLINDER. IT STARTED RANDOMLY DYING ON ME LIKE THE OTHERS I HAVE READ ABOUT (70+ ON THE INTERSTATE WAS THE MOST INTERESTING!) THIS VEHICLE DOESN'T HAVE A CABLE FROM THE GAS PEDAL TO THE THROTTLE; THE COMPUTER TAKES THE REQUEST FROM THE PEDAL AND THEN …
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I BOUGHT ONE OF THE SHARPEST SUV'S I EVER SAW - A 2005 FORD EXPLORER XLT 4X4 6 CYLINDER. IT STARTED RANDOMLY DYING ON ME LIKE THE OTHERS I HAVE READ ABOUT (70+ ON THE INTERSTATE WAS THE MOST INTERESTING!) THIS VEHICLE DOESN'T HAVE A CABLE FROM THE GAS PEDAL TO THE THROTTLE; THE COMPUTER TAKES THE REQUEST FROM THE PEDAL AND THEN THE COMPUTER OPENS THE THROTTLE. SO, IF THE COMPUTER CAN'T "SEE" WHAT THE THROTTLE IS ACTUALLY DOING, THAT COULD BE A BAD THING, AND FOR SAFETY REASONS, SHUTS EVERYTHING DOWN (FORD'S SO CALLED FMEM "LIMP HOME MODE"). WELL, I REPLACED THE TPS, AND IT STARTED AGAIN. I TOOK IT TO THE DEALER, AND IN RETURN FOR 90 DOLLARS, THEY PLUGGED A BOX INTO MY SUV, PUSHED A BUTTON AND THEN TOLD ME THE PCM WAS BAD. THE PCM (POWERTRAIN CONTROL MODULE) IS THE MAIN BRAIN FOR THE CAR. EVERYTHING IS EITHER DIRECTLY CONTROLLED BY IT, OR BY A SUBMODULE (SRS, 4WD, ABS, EATC, INSTRUMENT CLUSTER, TPMS, AND VCM) THAT IT DIRECTLY CONTROLS. HERE IS THE RUB: CONSIDER PEOPLE THAT LOSE A LIMB, BUT CONTINUE TO FEEL ITS' PRESENCE. THAT'S' BECAUSE EVEN IN THE ABSENCE OF REAL TIME DATA FROM THE LIMB, THE BRAIN HAS A PROBLEM AND 'THINKS' IT SEES THE LIMB. IN CASE THE ANALOGY ISN'T CLEAR, IF THE PCM BEGINS TO FAIL, IT MIGHT SAY *ANY* SENSOR IS FAILING. BUT THE SENSOR IS FINE ' THE BRAIN IS 'BROKEN'. IF IT IS BROKEN DUE TO A HEAT OR VIBRATION ISSUE, IT CAN WORK PERFECTLY FOR HOWEVER LONG, THEN JUST GO NUTS FOR A LITTLE WHILE. THAT'S WHAT SCARES ME THE MOST ' THIS PCM CONTROLS EVERYTHING, RIGHT? WHAT HAPPENS IF IT COMMANDS THE THROTTLE TO WIDE OPEN, COMMANDS THE TRANSMISSION TO SHIFT TO 1ST, THEN FIRES THE AIRBAGS? CAN YOU PROVE IT COULDN'T? MY PROBLEM IN A NUTSHELL IS THAT AN EMISSIONS CONTROL ITEM LIKE THE PCM SHOULDN'T FAIL IN THREE YEARS. FORD SHOULD JUST FIX IT INSTEAD OF CHARGING A GRAND PLUS LABOR. ALL OF THESE OTHERS HAVING INTERMITTENT SURGING, STALLING FAILSAFE MODE AND THROTTLE ISSUES I AM BETTING IS THE SAME PROBLEM. *TR
NHTSA ODI #10228760
Mileage unknown · May 12, 2008
Vehicle Speed ControlInjury
MY ACCELERATOR ON A 2005 FORD EXPLORER STUCK AND CAUSED ME TO HAVE A CAR ACCIDENT. *TR
NHTSA ODI #10227542
35,000 miles · May 10, 2008
Fuel System, Gasoline
2005 FORD EXPLORER GAS GAUGE FAILURE. 2ND TIME IT HAS HAPPENED IN TWO YEARS. THE FIRST TIME IT HAPPENED I TOOK IT BACK TO THE DEALER AND THEY HAD IT FIXED. NOW IT HAS OCCURRED AGAIN. THE GAS GAUGE ALL OF A SUDDEN DROPS TO EMPTY AND THE 'SERVICE ENGINE' LIGHT COMES ON. I AM DRIVING WITH MY KIDS IN THE CAR AND DON'T KNOW HOW …
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2005 FORD EXPLORER GAS GAUGE FAILURE. 2ND TIME IT HAS HAPPENED IN TWO YEARS. THE FIRST TIME IT HAPPENED I TOOK IT BACK TO THE DEALER AND THEY HAD IT FIXED. NOW IT HAS OCCURRED AGAIN. THE GAS GAUGE ALL OF A SUDDEN DROPS TO EMPTY AND THE 'SERVICE ENGINE' LIGHT COMES ON. I AM DRIVING WITH MY KIDS IN THE CAR AND DON'T KNOW HOW MUCH GAS I HAVE LEFT IN THE TANK. *TR
NHTSA ODI #10227193
57,500 miles · May 1, 2008
Electrical SystemFuel System, Gasoline
CONTINUOUS AND REPETITIVE MALFUNCTION OF GAS GAUGE. IT OCCURS VERY OFTEN AND IS A WELL KNOWN PROBLEM IN FORD EXPLORERS. ADDITIVE HAS BEEN ADDED TO NO AVAIL, I THINK FORD JUST WANTS OWNERS TO HAVE TO PAY FOR THIS AND PURPOSELY CONTINUES TO DESIGN VEHICLES LIKE THIS. IT IS A MAJOR SAFETY CONCERN...WHAT IF I RUN OUT OF GAS IN TH…
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CONTINUOUS AND REPETITIVE MALFUNCTION OF GAS GAUGE. IT OCCURS VERY OFTEN AND IS A WELL KNOWN PROBLEM IN FORD EXPLORERS. ADDITIVE HAS BEEN ADDED TO NO AVAIL, I THINK FORD JUST WANTS OWNERS TO HAVE TO PAY FOR THIS AND PURPOSELY CONTINUES TO DESIGN VEHICLES LIKE THIS. IT IS A MAJOR SAFETY CONCERN...WHAT IF I RUN OUT OF GAS IN THE FREEZING COLD WITH TWO BABIES? *TR
NHTSA ODI #10226434
81,000 miles · May 1, 2008
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT DROVE OVER A CURB AND INTO A SCAFFOLD, WHICH FINALLY STOPPED THE VEHICLE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER STATED THAT THE THROTTLE BODY ASSEMBLY FAILED. THE WINDSHIELD, HOOD, ROOF,…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT DROVE OVER A CURB AND INTO A SCAFFOLD, WHICH FINALLY STOPPED THE VEHICLE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER STATED THAT THE THROTTLE BODY ASSEMBLY FAILED. THE WINDSHIELD, HOOD, ROOF, FENDER, FRONT DRIVER'S SEAT, AND PASSENGER'S SUN VISOR ALL SUSTAINED OVER $5,000 WORTH OF DAMAGE. THE CONTACT STATED THAT SHE DID NOT WANT THE VEHICLE BACK BECAUSE SHE IS AFRAID. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 81,000.
NHTSA ODI #10226362
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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