NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reports67,000 miles · Mar 16, 2011
EquipmentStructure
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE REAR PANEL OF THE REAR WINDOW. IN ADDITION, THE AIR CONDITIONER BLEND DOOR WAS FRACTURED AND WOULD NOT ALLOW AIR TO PASS THROUGH THE VENTILATION SYSTEM. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 67…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE REAR PANEL OF THE REAR WINDOW. IN ADDITION, THE AIR CONDITIONER BLEND DOOR WAS FRACTURED AND WOULD NOT ALLOW AIR TO PASS THROUGH THE VENTILATION SYSTEM. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 100,000.
NHTSA ODI #10390361
108,750 miles · Mar 15, 2011
Structure
WHILE DRIVING MY 2005 FORD EXPLORER, I PULLED OUT FROM AN INTERSECTION AND HAD NOT REACHED THE SPEED LIMIT YET WHEN THE REAR WINDOW EXPLODED THEN CAUSING BOTH STRUTS TO THE HATCH TO EXTEND AND THEREFORE BREAK THE ENTIRE FRAMEWORK OF THE REAR HATCH. THIS WINDOW WAS IN GOOD CONDITION WITH NO PRIOR CRACKS IN IT AND THERE WERE NO OT…
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WHILE DRIVING MY 2005 FORD EXPLORER, I PULLED OUT FROM AN INTERSECTION AND HAD NOT REACHED THE SPEED LIMIT YET WHEN THE REAR WINDOW EXPLODED THEN CAUSING BOTH STRUTS TO THE HATCH TO EXTEND AND THEREFORE BREAK THE ENTIRE FRAMEWORK OF THE REAR HATCH. THIS WINDOW WAS IN GOOD CONDITION WITH NO PRIOR CRACKS IN IT AND THERE WERE NO OTHER VEHICLES ANY AROUND ME WHEN THIS HAPPENED. FORD HAS TAKEN NO RESPONSIBILITY TO THIS AND I AM FORCED TO PAY OUT OF POCKET FOR THIS EXPENSE. *TR
NHTSA ODI #10390326
80,000 miles · Mar 14, 2011
Structure
THE REAR LIFTGATE CRACKED FROM THE BOTTOM UP TO AND AROUND THE FORD EMBLEM ALL THE WAY TO THE REAR WINDOW. I CALLED THE DEALER AND WAS TOLD THAT THIS A VERY COMMON PROBLEM AND THAT THERE WAS NO RECALL SO I WOULD HAVE TO PAY FOR THE REPAIR. *TR
NHTSA ODI #10390114
76,306 miles · Mar 3, 2011
Fuel System, Gasoline
I'M THE ORIGINAL OWNER AND HAVE 76,306 MILES ON MY EXPLORER. I NOTICED A GAS SMELL. I TOOK IT IN TO THE DEALER. DEALER FOUND A GAS LEAK WHERE THE FILLER HOSE ATTACHES TO THE GAS TANK. THE PLASTIC PIECE THAT IS PART OF THE GAS TANK HAD MANY CRACKS/FRACTURES THAT ALLOWED FUEL TO LEAK OUT. THE ONLY REPAIR OPTION IS TO REPLACE THE …
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I'M THE ORIGINAL OWNER AND HAVE 76,306 MILES ON MY EXPLORER. I NOTICED A GAS SMELL. I TOOK IT IN TO THE DEALER. DEALER FOUND A GAS LEAK WHERE THE FILLER HOSE ATTACHES TO THE GAS TANK. THE PLASTIC PIECE THAT IS PART OF THE GAS TANK HAD MANY CRACKS/FRACTURES THAT ALLOWED FUEL TO LEAK OUT. THE ONLY REPAIR OPTION IS TO REPLACE THE ENTIRE GAS TANK AT A COST TO ME OF $2,009.00. I FEEL THIS IS A DESIGN FLAW AND A SAFETY ISSUE. THE GAS TANK HOLDS 22.5 GALLONS OF FUEL THAT COULD FLOW ONTO THE HOT EXHAUST PIPE IF THE PLASTIC FILLER PIECE FAILED COMPLETELY. *TR
NHTSA ODI #10386325
69,000 miles · Mar 1, 2011
Latches/locks/linkagesStructure
THIS PROBLEM IS VERY STRESSFUL ON A SENIOR CITIZEN WITH A HEART CONDITION WHO'S HEART IS FUNCTIONING AT 60% AND ON MEDICATION EVERYDAY. UPPER BACK HATCH HAS FACTORY DEFECT CRACK NEXT TO THE LOCK, IN THE LAST COUPLE OF MONTHS IT HAS BEEN UNLOCKING ITSELF AT RANDOM, WHILE SITTING STILL OR DRIVING. NO INJURIES, MUGGINGS ,THEFT,…
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THIS PROBLEM IS VERY STRESSFUL ON A SENIOR CITIZEN WITH A HEART CONDITION WHO'S HEART IS FUNCTIONING AT 60% AND ON MEDICATION EVERYDAY. UPPER BACK HATCH HAS FACTORY DEFECT CRACK NEXT TO THE LOCK, IN THE LAST COUPLE OF MONTHS IT HAS BEEN UNLOCKING ITSELF AT RANDOM, WHILE SITTING STILL OR DRIVING. NO INJURIES, MUGGINGS ,THEFT,KIDNAPPING OF GRANDCHILDREN AND/ OR ESCAPE OR THEFT OF FOUR CHILDREN YET!!!. I DO NOT HAVE THE EXTRA MONIES TO FIX..IT IS FORDS FACTORY DEFECT THAT I SEE ON EXPLORERS EVERYWHERE. I HAVE CONTACTED THEM , AND THEY STILL CLAIM NO SAFETY ISSUE. *TR
NHTSA ODI #10386089
130,000 miles · Feb 26, 2011
Power Train
REPEATED FAILURE OF 2005 FORD EXPLORER TRANSMISSION MODEL 5R55S. 3 TOTAL FAILURES REQUIRING COMPLETE OVERHAUL IN 3 YEARS. REPAIRS PERFORMED BY SAME QUALIFIED INDEPENDENT AND FORD DEALER RECOMMENDED REPAIR ALTERNATIVE FACILITY. FORD WOULDN'T PROVIDE A WARRANTY AT 90,000 MILE FIRST FAILURE. MOST RECENT REPAIR 2/24/2011 AND 3RD COS…
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REPEATED FAILURE OF 2005 FORD EXPLORER TRANSMISSION MODEL 5R55S. 3 TOTAL FAILURES REQUIRING COMPLETE OVERHAUL IN 3 YEARS. REPAIRS PERFORMED BY SAME QUALIFIED INDEPENDENT AND FORD DEALER RECOMMENDED REPAIR ALTERNATIVE FACILITY. FORD WOULDN'T PROVIDE A WARRANTY AT 90,000 MILE FIRST FAILURE. MOST RECENT REPAIR 2/24/2011 AND 3RD COSTING $2500. MILEAGE BETWEEN 2ND AND 3RD REPAIRS-38,000 MILES. PRESENT MILEAGE 130,000 ON VEHICLE. CHASSIS MILEAGE IS HIGH BUT 3 FAILURES IN 3 YEARS ON LOW MILEAGE TRANSMISSION BETWEEN OVERHAULS IS NOT NORMAL. *TR
NHTSA ODI #10384566
Mileage unknown · Feb 24, 2011
Tires
MY 2005 FORD EXPLORER CAME WITH METAL VALVE CAPS ON THE TIRES, WHEN I BROUGHT IT IN FOR SERVICE WITH A LOW PRESSURE SIGNAL ON, THE DEALER TOLD ME THAT THE VALVE CAPS WERE FROZEN ONTO THE STEMS, AND IF HE TRIED TO TAKE OFF THE CAPS, THEY WOULD SNAP THE SENSORS IN THE TIRES, AND IT WOULD COST APPROXIMATELY $600. TO REPLACE ALL FOU…
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MY 2005 FORD EXPLORER CAME WITH METAL VALVE CAPS ON THE TIRES, WHEN I BROUGHT IT IN FOR SERVICE WITH A LOW PRESSURE SIGNAL ON, THE DEALER TOLD ME THAT THE VALVE CAPS WERE FROZEN ONTO THE STEMS, AND IF HE TRIED TO TAKE OFF THE CAPS, THEY WOULD SNAP THE SENSORS IN THE TIRES, AND IT WOULD COST APPROXIMATELY $600. TO REPLACE ALL FOUR SENSORS. I RESPONDED THAT IT WOULD COST $600. TO PUT AIR IN THE TIRES BECAUSE OF A DESIGN DEFECT? THE RESPONSE WAS YES. MY POINT, IF YOU DID NOT HAVE THE MONEY TO CORRECT A MFR'S DESIGN ERROR, YOU ARE RIDING ON UNDER-INFLATED TIRES, CREATING A POTENTIALLY HAZARDOUS SITUATION. *TR
NHTSA ODI #10384297
121,000 miles · Feb 24, 2011
Power TrainVehicle Speed Control
TODAY, I STARTED OUR 2005 FORD EXPLORER TO DRIVE MY TWO CHILDREN TO THE BUS STOP. THE ELECTRONIC THROTTLE CONTROL LIGHT ON THE INSTRUMENT CLUSTER WENT ON OUT OF THE BLUE. I'VE HAD MANY CARS BUT THIS IS THE FIRST FORD AND SINCE AUGUST WE'VE PUT IN AN ALTERNATOR, NEW ENGINE AND NOW THE ELECTRONIC THROTTLE CONTROL LIGHT. OUR PRI…
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TODAY, I STARTED OUR 2005 FORD EXPLORER TO DRIVE MY TWO CHILDREN TO THE BUS STOP. THE ELECTRONIC THROTTLE CONTROL LIGHT ON THE INSTRUMENT CLUSTER WENT ON OUT OF THE BLUE. I'VE HAD MANY CARS BUT THIS IS THE FIRST FORD AND SINCE AUGUST WE'VE PUT IN AN ALTERNATOR, NEW ENGINE AND NOW THE ELECTRONIC THROTTLE CONTROL LIGHT. OUR PRIOR SUV WAS A 1999 DODGE DURANGO AND WE DIDN'T HAVE TO PUT ANY OF THESE REPAIRS INTO IT. *TR
NHTSA ODI #10384276
60,000 miles · Feb 24, 2011
Steering
STARTED EXPLORER TO BACK OUT OF DRIVEWAY AND THE GEAR SHIFTER BROKE OFF OF THE STEERING COLUMN. HAD TO REPLACE ENTIRE STEERING COLUMN FOR $1500. NO PREVIOUS PROBLEMS AT ALL. *TR
NHTSA ODI #10384275
97,218 miles · Feb 19, 2011
Fuel System, Gasoline
GAS HAND DOES NOT FUNCTION PROPERLY, SOMETIMES YOU MAY FILL THE VEHICLE UP AND THE GAS HAND WILL SHOW EMPTY. SINCE THE GAS HAND STOPPED WORKING PROPERLY THE SERVICE ENGINE SOON LIGHT STAYS ON. NO WAY OF KNOWING IF I'M ALMOST OUT OF GAS..SO I HAVE TO KEEP FILLING IT UP SO I WON'T BE STRANDED ON THE SIDE OF THE ROAD. *TR
NHTSA ODI #10383355
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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