Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
7425–50K
11450–75K
10275–100K
73100–150K
25150K+
430 reports with mileage · 67 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
22 crash reports6 fire reports13 injury reports
What owners actually said
497 reports
72,000 miles · Oct 3, 2012
StructureTires
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE PANEL UNDER THE REAR WINDOW SPLIT AROUND THE OUTSIDE OF THE WINDOW, WHICH EXTENDED TO THE FORD EMBLEM. THE DAMAGE BECAME PROGRESSIVELY WORSE OVER TIME AND THE CONTACT WAS CONCERNED THAT THE WINDOW COULD EXPLODE WHEN SHE DROVE THROUGH A CAR WASH. THE CONTACT A…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE PANEL UNDER THE REAR WINDOW SPLIT AROUND THE OUTSIDE OF THE WINDOW, WHICH EXTENDED TO THE FORD EMBLEM. THE DAMAGE BECAME PROGRESSIVELY WORSE OVER TIME AND THE CONTACT WAS CONCERNED THAT THE WINDOW COULD EXPLODE WHEN SHE DROVE THROUGH A CAR WASH. THE CONTACT ALSO STATED THAT HEAT COULD BE A FACTOR IN THE FAILURE. IN ADDITION, THE REAR LATCH FAILED TO ENGAGE WHEN SHE ATTEMPTED TO CLOSE THE REAR WINDOW. THE DEALER WAS CONTACTED AND ADVISED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS SINCE THERE WERE NO RECALLS FOR THE FAILURE. ALSO, THE TIRE SENSOR GAUGE REMAINED ILLUMINATED AT ALL TIMES. THE TIRE MECHANIC STATED THAT THE FAILURE WAS A COMMON PROBLEM THAT COULD HAVE BEEN CAUSED BY THE SPARE TIRE. THE CONTACT STATED THAT SHE HAD TO CHECK THE AIR PRESSURE OF THE TIRES ON A CONTINUAL BASIS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 72,000.
NHTSA ODI #10478494
Mileage unknown · Sep 17, 2012
Engine And Engine Cooling
WE PURCHASED A BRAND NEW 2005 FORD EXPLORER AND HAVE KEPT THE MAINTENANCE ON IT. WHEN THE TEMPERATURE CONTROL IS TURNED TO THE WARM/HOT (RED) POSITION OR THE A/C UNIT IS TURNED ON, WE NOTICED A THUMPING NOISE OVER THE YEARS. WITHIN THE LAST COUPLE MONTHS, THE THUMPING SOUND HAS BECOME PROGRESSIVELY STRONGER (AS IF SOMEONE WAS …
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WE PURCHASED A BRAND NEW 2005 FORD EXPLORER AND HAVE KEPT THE MAINTENANCE ON IT. WHEN THE TEMPERATURE CONTROL IS TURNED TO THE WARM/HOT (RED) POSITION OR THE A/C UNIT IS TURNED ON, WE NOTICED A THUMPING NOISE OVER THE YEARS. WITHIN THE LAST COUPLE MONTHS, THE THUMPING SOUND HAS BECOME PROGRESSIVELY STRONGER (AS IF SOMEONE WAS PHYSICALLY PUNCHING THROUGH MY DASHBOARD/GLOVE COMPARTMENT), CAUSING MY HEATING/COOLING SYSTEM TO BE INOPERABLE. A RECALL NEEDS TO BE ISSUED TO REPAIR THE HEATING/COOLING SYSTEM AS A MANUFACTURER DEFECT AND SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER TO FIX. THERE HAVE BEEN SEVERAL COMPLAINTS THAT HAVE BEEN FILED ONLINE ALONG WITH COMPLAINTS FROM OTHER FORD OWNERS THAT WE KNOW. *TR
NHTSA ODI #10475572
80,000 miles · Sep 15, 2012
Structure
PARKED AND WENT INTO GROCERY STORE. CAME OUT GOING TO WHERE I HAD PARKED. AS I WALKED UP TO THE BACK OF MY VEHICLE I NOTICED A VERTICAL CRACK IN THE PANEL UNDER THE REAR WINDOW. AT FIRST I THOUGHT I WAS AT THE WRONG VEHICLE BECAUSE I KNEW MY 2005 EXPLORER WAS NOT CRACKED. UPON FURTHER EXAMINATION,I REALIZED THIS WAS MY VEHICLE…
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PARKED AND WENT INTO GROCERY STORE. CAME OUT GOING TO WHERE I HAD PARKED. AS I WALKED UP TO THE BACK OF MY VEHICLE I NOTICED A VERTICAL CRACK IN THE PANEL UNDER THE REAR WINDOW. AT FIRST I THOUGHT I WAS AT THE WRONG VEHICLE BECAUSE I KNEW MY 2005 EXPLORER WAS NOT CRACKED. UPON FURTHER EXAMINATION,I REALIZED THIS WAS MY VEHICLE. I HAVE SEEN ANOTHER EXPLORER AROUND TOWN WITH A VERTICAL CRACK IN THE SAME SPOT. SEEMS TO ME THIS JUST MIGHT BE A DESIGN PROBLEM. BELIEVE FORD MOTOR SHOULD REPAIR AT NO COST. *TR *JS
NHTSA ODI #10475502
115,000 miles · Sep 7, 2012
Structure
MY CAR WAS PARKED IN A SMALL LOT AT WORK. WHEN GOING OUT TO LOAD SOME ITEMS IN THE CARGO AREA, A FRIEND NOTED THE VERTICAL CRACK IN THE LIFT GATE. IT IS TO THE LEFT OF THE FORD EMBLEM AND I HAVE SINCE SEEN NUMEROUS IDENTICAL CRACKS ON OTHER VEHICLES. THERE WAS NO COLLISION THAT CAUSE THIS, THERE ARE NO SCRATCHES OR DENTS. IT…
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MY CAR WAS PARKED IN A SMALL LOT AT WORK. WHEN GOING OUT TO LOAD SOME ITEMS IN THE CARGO AREA, A FRIEND NOTED THE VERTICAL CRACK IN THE LIFT GATE. IT IS TO THE LEFT OF THE FORD EMBLEM AND I HAVE SINCE SEEN NUMEROUS IDENTICAL CRACKS ON OTHER VEHICLES. THERE WAS NO COLLISION THAT CAUSE THIS, THERE ARE NO SCRATCHES OR DENTS. IT IS A MANUFACTURER DEFECT. *TR
NHTSA ODI #10474196
53,000 miles · Aug 15, 2012
Power Train
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. …
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 70,000.
NHTSA ODI #10470740
78,000 miles · Jul 16, 2012
Wheels
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH SHE HEARD A NOISE WHEN ANOTHER DRIVER PULLED NEXT TO HER AND TOLD HER THAT HER REAR DRIVER SIDE TIRE WAS ABOUT TO FALL OFF. UPON FURTHER INSPECTION, SHE NOTICED THAT SHE ONLY HAD THREE OF THE FOUR LUG NUTS ON THE RIM. THE CONTACT HAD EXPERIENCED T…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH SHE HEARD A NOISE WHEN ANOTHER DRIVER PULLED NEXT TO HER AND TOLD HER THAT HER REAR DRIVER SIDE TIRE WAS ABOUT TO FALL OFF. UPON FURTHER INSPECTION, SHE NOTICED THAT SHE ONLY HAD THREE OF THE FOUR LUG NUTS ON THE RIM. THE CONTACT HAD EXPERIENCED THE FAILURE PREVIOUSLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,000.
NHTSA ODI #10465803
Mileage unknown · Jul 14, 2012
Fuel/propulsion System
THERE IS A DEFECT IN THE FUEL GAUGE INDICATOR. IT WILL RANDOMLY DROP FROM THE TRUE FUEL LEVEL TO ZERO FUEL. AFTER SOME VARIABLE TIME PERIOD IT WILL AGAIN GO FROM ZERO FUEL TO THAT ACTUAL FUEL LEVEL. THIS IS A SAFETY HAZARD BECAUSE IT CONFUSES THE DRIVER AS TO HOW MUCH FUEL THERE IS IN THE FUEL TANK AND MAY CAUSE THE DRIVER TO…
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THERE IS A DEFECT IN THE FUEL GAUGE INDICATOR. IT WILL RANDOMLY DROP FROM THE TRUE FUEL LEVEL TO ZERO FUEL. AFTER SOME VARIABLE TIME PERIOD IT WILL AGAIN GO FROM ZERO FUEL TO THAT ACTUAL FUEL LEVEL. THIS IS A SAFETY HAZARD BECAUSE IT CONFUSES THE DRIVER AS TO HOW MUCH FUEL THERE IS IN THE FUEL TANK AND MAY CAUSE THE DRIVER TO STOP THE CAR IN AN UNSAFE LOCATION. I HAVE HAD THIS CAR FOR SEVEN YEARS AND IT HAS PERSISTED ALL THESE YEARS. I CHECKED THE WEB AND OTHER FORD EXPLORER OWNERS HAVE THE SAME COMPLAINT. I BELIEVE THAT FORD SHOULD RECALL THESE CARS AND FIX THIS SAFETY HAZARD. *TR
NHTSA ODI #10465650
55,000 miles · Jun 26, 2012
Wheels
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, A LOUD NOISE WAS EMITTED FROM THE REAR PASSENGER SIDE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A BROKEN LUG NUT AND STUD ON THE REAR PASSENGER WHEEL. THE CONTACT REPLACED THE LUG NUT AND STUD, BUT THE FAILURE WAS NOT CORRECTED. THE LUG…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, A LOUD NOISE WAS EMITTED FROM THE REAR PASSENGER SIDE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A BROKEN LUG NUT AND STUD ON THE REAR PASSENGER WHEEL. THE CONTACT REPLACED THE LUG NUT AND STUD, BUT THE FAILURE WAS NOT CORRECTED. THE LUG NUT AND STUD CONTINUED TO BRAKE. THE CONTACT FELT THAT THE WHEEL COULD BE DEFECTED AND CAUSED THE LUG NUT AND STUD TO FAIL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000.
NHTSA ODI #10463173
83,000 miles · Jun 19, 2012
Power Train
VEHICLE STARTED SKIPPING AND LUNGING AS IT CHANGED GEARS. TOOK TO FORD DEALER AND SAID IT NEEDED TO BE REPLACED. COSTS UP TO 3,000. FORD DID ALL SERVICE ON VEHICLE AT ALL THE RIGHT TIMES. NO RECALL CAN NOT BELIEVE IT. FINALLY TOOK TO TRANSMEDIC HAD REPLACED FOR $2300. CAN'T SOMEONE GET FORD TO DO ANYTHING. *JS
NHTSA ODI #10462279
99,000 miles · Jun 6, 2012
Power Train
COMPLETE TRANSMISSION FAILURE AT 99K MILES AND COST TO COMPLETELY REBUILD IS $2400. CAR HAS BEEN MAINTAINED ACCORDING TO FORD RECOMMENDATIONS. TRANSMISSION REPAIR INDICATED THIS IS A COMMON ISSUE WITH THESE TRANSMISSIONS USED IN FORD EXPLORERS DURING THESE YEARS. FORD SHOULD PERFORM A RECALL AS THIS COULD CAUSE ACCIDENTS GIVE…
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COMPLETE TRANSMISSION FAILURE AT 99K MILES AND COST TO COMPLETELY REBUILD IS $2400. CAR HAS BEEN MAINTAINED ACCORDING TO FORD RECOMMENDATIONS. TRANSMISSION REPAIR INDICATED THIS IS A COMMON ISSUE WITH THESE TRANSMISSIONS USED IN FORD EXPLORERS DURING THESE YEARS. FORD SHOULD PERFORM A RECALL AS THIS COULD CAUSE ACCIDENTS GIVEN THE LACK OF WARNING BEFORE FAILURE OCCURS. *TR
NHTSA ODI #10460760
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.