THE FORD EXPLORER FROM THE MID-2000S IS STARTING TO SHOW MULTIPLE DEFECTS. FORD CO. ADVISED OWNERS TO REPORT THESE PROBLEMS THROUGH THIS COMPLAINT FORM BECAUSE AS OF NOW THEY ARE NOT DOING ANYTHING TO RECALL THE DEFECTS. THE BACK PANEL BELOW THE BACK WINDOW CRACKS VERTICALLY RIGHT NEAR THE FORD EMBLEM. SOME CARS HAVE MULTIPLE CR…
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THE FORD EXPLORER FROM THE MID-2000S IS STARTING TO SHOW MULTIPLE DEFECTS. FORD CO. ADVISED OWNERS TO REPORT THESE PROBLEMS THROUGH THIS COMPLAINT FORM BECAUSE AS OF NOW THEY ARE NOT DOING ANYTHING TO RECALL THE DEFECTS. THE BACK PANEL BELOW THE BACK WINDOW CRACKS VERTICALLY RIGHT NEAR THE FORD EMBLEM. SOME CARS HAVE MULTIPLE CRACKS. THE MAJORITY OF THIS TYPE OF FORD EXPLORER BODY TYPE ARE SHOWING THE CRACK. IT HAPPENS AROUND THE 5 YEAR MARK. I BELIEVE IT IS DUE TO FREEZE/THAW HAPPENING AT THE BACK WINDOW, WHICH THEN CRACKS THE BODY. IT IS AN EXPENSIVE REPAIR JOB AND OWNERS ARE ADVISED TO NOT EVEN BOTHER BECAUSE IT WILL HAPPEN AGAIN. IT APPEARS ABRUPTLY AND IS DISCONCERTING TO SEE THIS SUDDENLY AND FOR NO PERSONAL REASON HAPPEN TO YOUR CAR DUE TO BAD DESIGN. NEWER EXPLORERS HAVE BEEN REDESIGNED SO IT DOESN'T HAPPEN. THE SECOND DEFECT WHICH IS HAPPENING NOW TO MANY EXPLORER OWNERS AT THE 5 YEAR MARK IS THE FAILURE OF THE HEATING SYSTEM. THE DAMPER FLAP STARTS CLICKING NON-STOP AND THERE IS NO HEAT. AGAIN THE REPAIR IS EXPENSIVE BECAUSE THE ENTIRE DASHBOARD HAS TO BE TAKEN OFF TO REPAIR. THESE DEFECTS ARE WIDELY DISCUSSED ON THE INTERNET AND THIS IS THE ONLY REAL FORMAL WAY TO DOCUMENT THEM. THE FORD EXPLORER HAS PROVEN TO BE A REAL LEMON, FULL OF DESIGN DEFECTS AND A REAL DISAPPOINTMENT.
NHTSA ODI #10400293
85,000 miles · Apr 27, 2011
Structure
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCHBACK DOOR WAS FRACTURED WHERE THE WINDOW ENDED AND WHERE THE MANUFACTURING SYMBOL WAS LOCATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10397992
78,883 miles · Mar 26, 2011
Structure
MY 2005 REAR PANEL UNDERNEATH WINDOW CRACKED BY THE EMBLEM. *TR
NHTSA ODI #10392983
67,000 miles · Mar 16, 2011
EquipmentStructure
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE REAR PANEL OF THE REAR WINDOW. IN ADDITION, THE AIR CONDITIONER BLEND DOOR WAS FRACTURED AND WOULD NOT ALLOW AIR TO PASS THROUGH THE VENTILATION SYSTEM. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 67…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE REAR PANEL OF THE REAR WINDOW. IN ADDITION, THE AIR CONDITIONER BLEND DOOR WAS FRACTURED AND WOULD NOT ALLOW AIR TO PASS THROUGH THE VENTILATION SYSTEM. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 100,000.
NHTSA ODI #10390361
108,750 miles · Mar 15, 2011
Structure
WHILE DRIVING MY 2005 FORD EXPLORER, I PULLED OUT FROM AN INTERSECTION AND HAD NOT REACHED THE SPEED LIMIT YET WHEN THE REAR WINDOW EXPLODED THEN CAUSING BOTH STRUTS TO THE HATCH TO EXTEND AND THEREFORE BREAK THE ENTIRE FRAMEWORK OF THE REAR HATCH. THIS WINDOW WAS IN GOOD CONDITION WITH NO PRIOR CRACKS IN IT AND THERE WERE NO OT…
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WHILE DRIVING MY 2005 FORD EXPLORER, I PULLED OUT FROM AN INTERSECTION AND HAD NOT REACHED THE SPEED LIMIT YET WHEN THE REAR WINDOW EXPLODED THEN CAUSING BOTH STRUTS TO THE HATCH TO EXTEND AND THEREFORE BREAK THE ENTIRE FRAMEWORK OF THE REAR HATCH. THIS WINDOW WAS IN GOOD CONDITION WITH NO PRIOR CRACKS IN IT AND THERE WERE NO OTHER VEHICLES ANY AROUND ME WHEN THIS HAPPENED. FORD HAS TAKEN NO RESPONSIBILITY TO THIS AND I AM FORCED TO PAY OUT OF POCKET FOR THIS EXPENSE. *TR
NHTSA ODI #10390326
80,000 miles · Mar 14, 2011
Structure
THE REAR LIFTGATE CRACKED FROM THE BOTTOM UP TO AND AROUND THE FORD EMBLEM ALL THE WAY TO THE REAR WINDOW. I CALLED THE DEALER AND WAS TOLD THAT THIS A VERY COMMON PROBLEM AND THAT THERE WAS NO RECALL SO I WOULD HAVE TO PAY FOR THE REPAIR. *TR
NHTSA ODI #10390114
69,000 miles · Mar 1, 2011
Latches/locks/linkagesStructure
THIS PROBLEM IS VERY STRESSFUL ON A SENIOR CITIZEN WITH A HEART CONDITION WHO'S HEART IS FUNCTIONING AT 60% AND ON MEDICATION EVERYDAY. UPPER BACK HATCH HAS FACTORY DEFECT CRACK NEXT TO THE LOCK, IN THE LAST COUPLE OF MONTHS IT HAS BEEN UNLOCKING ITSELF AT RANDOM, WHILE SITTING STILL OR DRIVING. NO INJURIES, MUGGINGS ,THEFT,…
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THIS PROBLEM IS VERY STRESSFUL ON A SENIOR CITIZEN WITH A HEART CONDITION WHO'S HEART IS FUNCTIONING AT 60% AND ON MEDICATION EVERYDAY. UPPER BACK HATCH HAS FACTORY DEFECT CRACK NEXT TO THE LOCK, IN THE LAST COUPLE OF MONTHS IT HAS BEEN UNLOCKING ITSELF AT RANDOM, WHILE SITTING STILL OR DRIVING. NO INJURIES, MUGGINGS ,THEFT,KIDNAPPING OF GRANDCHILDREN AND/ OR ESCAPE OR THEFT OF FOUR CHILDREN YET!!!. I DO NOT HAVE THE EXTRA MONIES TO FIX..IT IS FORDS FACTORY DEFECT THAT I SEE ON EXPLORERS EVERYWHERE. I HAVE CONTACTED THEM , AND THEY STILL CLAIM NO SAFETY ISSUE. *TR
NHTSA ODI #10386089
78,000 miles · Feb 18, 2011
Structure
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THE BACK TAILGATE WAS CRACKED. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE NHSTA HOTLINE SINCE THERE WERE NO RECALLS OR VALID WARRANTY FOR THE FAILURE. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE AND OFFER…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THE BACK TAILGATE WAS CRACKED. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE NHSTA HOTLINE SINCE THERE WERE NO RECALLS OR VALID WARRANTY FOR THE FAILURE. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,000.
NHTSA ODI #10383257
73,500 miles · Feb 9, 2011
Structure
PAINT IS PEELING FROM THE ROOF (OVER THE DRIVERS SIDE AND FRONT PASSENGER SIDE) IN THE GROOVES OF THE ROOF. ALSO, THE PAINT IS PEELING FROM THE TOP OF THE LIFTGATE. *TR
NHTSA ODI #10381243
Mileage unknown · Feb 2, 2011
Structure
NOTICED THE BACK PANEL OF MY 05 EXPLORER WAS DEEPLY CRACKED. DID SOME RESEARCH TO FIND THAT THIS IS A DEFECT OF MANY EXPLORERS. I DON'T HAVE TO MONEY TO FIX IT AND SHOULDN'T HAVE TO SINCE I DID NOTHING WRONG. *TR
NHTSA ODI #10380021
Official recalls
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NHTSA investigations
2
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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