NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
99 reportsClear category filter1,000 miles · Feb 7, 2010
Power Train
I PURCHASED MY 2005 FORD EXPLORER NEW, I STARTED HAVING PROBLEMS WITH THE SUV DELAYING OR NO SHIFT FROM PARK TO REVERSE OR DRIVE. IT JERKS INTO REVERSE OR DRIVE. IT WAS DOING IT ONCE TWICE A MONTH, BUT IT SEEMS TO BE MORE FREQUENTLY NOW. ALSO MY SUV JUMPS INTO GEAR WHILE MY FOOT IS ON THE BRAKE AND I BELIEVE THIS IS CAUSING THE …
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I PURCHASED MY 2005 FORD EXPLORER NEW, I STARTED HAVING PROBLEMS WITH THE SUV DELAYING OR NO SHIFT FROM PARK TO REVERSE OR DRIVE. IT JERKS INTO REVERSE OR DRIVE. IT WAS DOING IT ONCE TWICE A MONTH, BUT IT SEEMS TO BE MORE FREQUENTLY NOW. ALSO MY SUV JUMPS INTO GEAR WHILE MY FOOT IS ON THE BRAKE AND I BELIEVE THIS IS CAUSING THE FRONT TIRE TO BURN RUBBER AND WEAR MY TIRE OUT QUICKLY. I HAVE TAKING MY CAR INTO THE DEALER FOR SERVICE, AND MADE COMPLAINTS ABOUT THIS ISSUE, BUT ALWAYS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEMS. I THINK THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESS ASAP! *TW
NHTSA ODI #10307184
68,300 miles · Jan 27, 2010
Power Train
SHIFTING HARD, REVERSE STARTED MISSING THEN FIRST GEAR MISSING. TOOK TO REPAIR SHOP WAS TOLD THAT THE TRANSMISSION IS UNFIXABLE. *CN
NHTSA ODI #10302900
96,000 miles · Aug 26, 2009
Power Train
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE DRIVER STATED THE TRANSMISSION IN HIS VEHICLE IS FAULTY. WHEN THE VEHICLE IS IN REVERSE IT SLIPS OUT OF GEAR AS YOU DEPRESS THE BRAKES THE VEHICLE CONTINUED TO JERK BACK AND FORTH. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED CERTAIN VALVES WITHIN THE TRANSMISSION NEED TO BE RE…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE DRIVER STATED THE TRANSMISSION IN HIS VEHICLE IS FAULTY. WHEN THE VEHICLE IS IN REVERSE IT SLIPS OUT OF GEAR AS YOU DEPRESS THE BRAKES THE VEHICLE CONTINUED TO JERK BACK AND FORTH. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED CERTAIN VALVES WITHIN THE TRANSMISSION NEED TO BE REPLACED OR THE ENTIRE TRANSMISSION. THE MANUFACTURED WAS NOTIFIED AND THE DRIVER WAS TOLD IT IS THE RESPONSIBILITY OF THE VEHICLE OWNER TO REPAIR THE TRANSMISSION. THE FAILURE MILEAGE WAS 96,000. BL
NHTSA ODI #10281803
61,000 miles · Aug 11, 2009
Power Train
2005 FORD EXPLORER, DELAY OR NO SHIFT FROM PARK TO REVERSE OR DRIVE. WHEN IT FINALLY DOES SHIFT INTO THE CORRECT POSITION IT SEEMS AS IF I HAD PUSHED THE GAS FAST. IT JERKS INTO REVERSE OR DRIVE. IT WAS DOING IT ONCE TWICE A MONTH, BUT IT SEEMS TO BE MORE FREQUENTLY, LIKE A COUPLE TIMES A WEEK. I HAVE ALMOST HIT PEDESTRIANS SEVE…
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2005 FORD EXPLORER, DELAY OR NO SHIFT FROM PARK TO REVERSE OR DRIVE. WHEN IT FINALLY DOES SHIFT INTO THE CORRECT POSITION IT SEEMS AS IF I HAD PUSHED THE GAS FAST. IT JERKS INTO REVERSE OR DRIVE. IT WAS DOING IT ONCE TWICE A MONTH, BUT IT SEEMS TO BE MORE FREQUENTLY, LIKE A COUPLE TIMES A WEEK. I HAVE ALMOST HIT PEDESTRIANS SEVERAL TIMES. THE TRANSMISSION HAS RECENTLY STARTED TO SLIP ALSO. *TR
NHTSA ODI #10280169
12,000 miles · May 29, 2009
Power Train
MY VEHICLE FAILS TO SHIFT FROM PARK TO REVERSE WHEN THE BRAKE IS APPLIED. THERE ARE SEVERAL CLICKS AND MULTIPLE ATTEMPTS NEED TO BE MADE BEFORE THE VEHICLE WILL SHIFT FROM PARK TO REVERSE. THIS OCCURS ALL ALMOST EVERYTIME I ATTEMPT TO PLACE THE VEHICLE IN REVERSE. MY VEHICLE ONLY HAS 12K MILES ON IT AND THIS SHOULD NOT BE HAP…
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MY VEHICLE FAILS TO SHIFT FROM PARK TO REVERSE WHEN THE BRAKE IS APPLIED. THERE ARE SEVERAL CLICKS AND MULTIPLE ATTEMPTS NEED TO BE MADE BEFORE THE VEHICLE WILL SHIFT FROM PARK TO REVERSE. THIS OCCURS ALL ALMOST EVERYTIME I ATTEMPT TO PLACE THE VEHICLE IN REVERSE. MY VEHICLE ONLY HAS 12K MILES ON IT AND THIS SHOULD NOT BE HAPPENING. *TR
NHTSA ODI #10272378
43,000 miles · May 5, 2009
Power Train
TRANSMISSION LEVER DID NOT WANT TO SHIFT OUT OF PARK. EVENTUALLY, IT DID RELEASE, BUT THIS HAS HAPPENED SEVERAL TIMES BEFORE. THERE ARE ALSO TIMES WHEN SHIFTING INTO REVERSE OR DRIVE IT DOES NOT FEEL LIKE THE LEVER IS FULLY "SEATED" INTO THE CORRECT POSITION. *TR
NHTSA ODI #10267732
90,659 miles · May 1, 2009
Power Train
2007 FORD EXPLORER WOULD NOT SHIFT FROM PARK. HAD TO CALL A TOW TRUCK. WE TESTED IT ON THE TOW TRUCK AND IT STILL WOULD NOT SHIFT OUT OF PARK. AFTER TOWING IT TO A REPAIR SHOP, IT FINALLY SHIFTED OUT OF PARK. *TR
NHTSA ODI #10267524
80,000 miles · Feb 16, 2009
Power Train
DRIVING HOME AFTER WORK ALL OF THE SUDDEN TRANSMISSION OVER HEAT ALARM COMES ON, THEN WHITE SMOKE OUT THE BACK ON MY TRUCK. 2005 FORD EXPLODER XL MODEL I STOPPED WAITING A WHILE AND THEN WAS ABLE TO GET HOME. TOOK IN FOR SERVICE AND YES THE TRANSMISSION IS GONE. AT 140000 K. NOT THE BAD PART IS THAT THIS IS THE 2ND TRANSMISSI…
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DRIVING HOME AFTER WORK ALL OF THE SUDDEN TRANSMISSION OVER HEAT ALARM COMES ON, THEN WHITE SMOKE OUT THE BACK ON MY TRUCK. 2005 FORD EXPLODER XL MODEL I STOPPED WAITING A WHILE AND THEN WAS ABLE TO GET HOME. TOOK IN FOR SERVICE AND YES THE TRANSMISSION IS GONE. AT 140000 K. NOT THE BAD PART IS THAT THIS IS THE 2ND TRANSMISSION I HAVE PUT IN THIS TRUCK. THE FIRST ONE WAS AT 75K JUST OUT OF WARRANTY, MY DEALER AT THE TIME OF THE FIRST ONE SAID POINT BLACK" TAKE IT TO A 3RD PARTY TRANSMISSION PLACE AS WE WOULD CHARGE YOU TOO MUCH, SO THERE YOU HAVE IT 2005 TRUCK AND I AM ON MY 3RD TRANNY. CAN NOT SELL AS WILL ONLY GET 60 % OF WHAT I OWE! NOW I ONLY DRIVE AROUND HOME NOT TO WORK SO MUCH FOR BUILT FORD TOUGH, DRIVING MY NEW KIA TO WORK JUST SAD! *TR
NHTSA ODI #10258820
48,000 miles · Feb 6, 2009
Power Train
WE PURCHASED A 2005 FORD EXPLORER IN MAY '08 W/38000 MI. ON IT CARFAX, AT THAT TIME, INDICATED A NEW TRANSMISSION WAS INSTALLED ON 2/9/07 @ 27643 MI. LATELY THE TRANSMISSION HAS NOT BEEN RUNNING GOOD SO WE TOOK IT TO OUR MECHANIC, WHO TELLS US IT IS A "TICKING TIME BOMB" AND NEEDS A NEW TRANSMISSION ASAP. THE CAR CURRENTLY HA…
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WE PURCHASED A 2005 FORD EXPLORER IN MAY '08 W/38000 MI. ON IT CARFAX, AT THAT TIME, INDICATED A NEW TRANSMISSION WAS INSTALLED ON 2/9/07 @ 27643 MI. LATELY THE TRANSMISSION HAS NOT BEEN RUNNING GOOD SO WE TOOK IT TO OUR MECHANIC, WHO TELLS US IT IS A "TICKING TIME BOMB" AND NEEDS A NEW TRANSMISSION ASAP. THE CAR CURRENTLY HAS 48953 MI ON IT. HE ENCOURAGES US TO INVESTIGATE RECALLS AND WARRANTY INFO. WE CALLED THE DEALERSHIP WHO INSTALLED THE TRANSMISSION IN 2/07, THEY SAID IT HAD NOT BEEN REPLACED, BUT OTHER PARTS (RELATING TO THE TRANS) WERE REPLACED. WE REQUESTED A COPY OF THE SERVICE ORDER FAXED TO US. ONCE REC'D, CODES AND WORDING ARE VERY CONFUSING BUT WE BELIEVE IT TO INDICATE THAT THE TRANSMISSION WAS REPLACED. ALSO THE SERVICE TECH WE SPOKE TO TOLD US THE WARRANTY WAS A 3 YR/36K MI SO A REPLACEMENT NOW WOULD NOT BE COVERED. WE BELIEVE THIS TRANSMISSION HAS A MAJOR DEFECT IF, IN FACT, IT WAS REPLACED @ 27643 AND THE NEW ONE NOW HAS ONLY 21000 MI ON IT. WE CALLED FORD MOTOR CO SERVICE DEPT. BASED ON THEIR RECORDS FROM THE VIN #, THEY TOLD US THE TRANSMISSION WAS REPLACED IN 2/07. WE WERE ALSO TOLD THAT THE WARRANTY WAS CHANGED ON THE '05 EXPLORER TRANSMISSION TO 3 YR/75K MI. (WHY WASN'T THE LENGTH OF TERM CHANGED ALSO?). THEY ALSO TOLD US THAT THE NEW TRANSMISSION DID NOT COME WITH A NEW WARRANTY OF ITS OWN ' IT FELL UNDER THE OLD WARRANTY. WE'VE HAD THIS VEHICLE FOR 8 MONTHS; WE'VE PUT 11K MILES ON IT AND IT NEEDS MAJOR REPAIRS THAT WERE EVIDENT PRIOR TO OUR PURCHASE. QUESTIONS REMAIN: DID THE DEALERSHIP REPLACE THE TRANSMISSION IN '07 OR NOT? IF NOT, WHAT WAS DONE TO CORRECT THE PROBLEM AND WAS FORD MOTOR CO. BILLED FOR A NEW TRANSMISSION? IF IT WAS REPLACED, WHY ARE THESE TRANSMISSIONS GOING BAD AFTER ONLY 20-25K MILES? AND WHY WON'T FORD STAND BEHIND THEIR PRODUCT? *TR
NHTSA ODI #10257716
28,500 miles · Oct 25, 2008
Power Train
WHILE I WAS TOWING A TRAILER THAT WAS WELL UNDER THE WEIGHT LIMIT FOR THE VEHICLE, THE TRANSMISSION BEGAN LEAKING FLUID. DUE TO THE DESIGN OF THE EXHAUST SYSTEM, THE FLUID LEAKED DIRECTLY ONTO THE HOT EXHAUST PIPE UNDER THE VEHICLE, WHICH CAUSED LARGE AMOUNTS OF SMOKE TO COME FROM UNDER THE VEHICLE. I WAS STRANDED ON THE SIDE OF…
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WHILE I WAS TOWING A TRAILER THAT WAS WELL UNDER THE WEIGHT LIMIT FOR THE VEHICLE, THE TRANSMISSION BEGAN LEAKING FLUID. DUE TO THE DESIGN OF THE EXHAUST SYSTEM, THE FLUID LEAKED DIRECTLY ONTO THE HOT EXHAUST PIPE UNDER THE VEHICLE, WHICH CAUSED LARGE AMOUNTS OF SMOKE TO COME FROM UNDER THE VEHICLE. I WAS STRANDED ON THE SIDE OF A BUSY FREEWAY WITH THE VEHICLE SMOKING PROFUSELY. THE TRANSMISSION WAS COVERED UNDER THE WARRANTY, AND THE DEALER REPAIRED THE TRANSMISSION ON SITE. IT TOOK ALMOST FOUR WEEKS TO GET OUR VEHICLE BACK FROM THE DEALER. I FEAR THAT A LARGE TRANSMISSION FLUID LEAK ON ONE OF THESE FAULTY DESIGNED VEHICLE COULD START A FIRE OR CAUSE A SERIOUS ACCIDENT IN THE FUTURE. *TR
NHTSA ODI #10246682
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.