DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK WHILE RUNNING AND THE EMERGENCY BRAKE APPLIED. AS THE CONTACT WAS STANDING OUTSIDE THE VEHICLE AND RELEASING THE PARKING BRAKE, THE VEHICLE ENGAGED INTO REVERSE, AND CAUGHT THE CONTACT IN THE SIDE. THE VEHICLE PROCEEDED TO DRAG THE CONTACT INTO A 4 LANE HIGHWAY THEN RAN O…
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DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK WHILE RUNNING AND THE EMERGENCY BRAKE APPLIED. AS THE CONTACT WAS STANDING OUTSIDE THE VEHICLE AND RELEASING THE PARKING BRAKE, THE VEHICLE ENGAGED INTO REVERSE, AND CAUGHT THE CONTACT IN THE SIDE. THE VEHICLE PROCEEDED TO DRAG THE CONTACT INTO A 4 LANE HIGHWAY THEN RAN OVER THE CONTACT AND PINNED THE CONTACT'S LEG. THE CONTACT WAS RAN OVER BY THE DRIVER'S SIDE FRONT TIRE AND TRAPPED. A BYSTANDER WATCHED THE ACCIDENT TAKE PLACE AND TO RELEASE THE CONTACT FROM UNDERNEATH THE VEHICLE, THE BYSTANDER WAS REQUIRED TO DRIVE BACK OVER THE LEG TO SAVE THE LIFE OF THE CONTACT. MAJOR INJURIES WERE SUSTAINED TO THE LEG AND SIDE. THE POLICE WERE CONTACTED TO INVESTIGATE THE INCIDENT AND PROVIDED A WRITTEN REPORT. THE VEHICLE HAS REMAINED PARKED AND HAS NOT BEEN TAKEN TO THE DEALERSHIP.
NHTSA ODI #10153990
19,000 miles · Feb 24, 2006
Power Train
I BROUGHT THIS CAR ON JANUARY 23, 2006. WHEN I BROUGHT THE CAR THE DEALERSHIP TOLD ME THAT MY FIRST PAYMENT WOULD BE ON MARCH 22,2006. HOWEVER I RECEIVED A PAYMENT REQUEST TWO WEEKS AFTER I BROUGHT THE EXPLORER. THE SALESPERSON COMPLETELY LIED TO ME. HE DIDN'T EXPLAIN ANYTHING I WANTED HIM TO. AND FOR WORSE THE EXPLORER TRANSMI…
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I BROUGHT THIS CAR ON JANUARY 23, 2006. WHEN I BROUGHT THE CAR THE DEALERSHIP TOLD ME THAT MY FIRST PAYMENT WOULD BE ON MARCH 22,2006. HOWEVER I RECEIVED A PAYMENT REQUEST TWO WEEKS AFTER I BROUGHT THE EXPLORER. THE SALESPERSON COMPLETELY LIED TO ME. HE DIDN'T EXPLAIN ANYTHING I WANTED HIM TO. AND FOR WORSE THE EXPLORER TRANSMISSION DOES NOT FUNCTION PROPERLY. WHEN I PUT THE EXPLORER IN REVERSE THE TRANSMISSION MAKE A TERRIBLE SOUND. I CONTACT THE DEALERSHIP AND THEY TOLD ME IT WASN'T THEIR PROBLEM. I WANT TO CANCEL THE PURCHASED OF THIS CAR IT IS JUST GIVING ME PROBLEMS. *NM
NHTSA ODI #10151105
1,114 miles · Nov 17, 2005
Power Train
ON SLIGHT INCLINE, VEHICLE WILL ROLL WHILE IN GEAR OR IT HESITATES TO ENGAGE IN GEAR WHEN SHIFTING FROM PARK. VEHICLE HAS BEEN TO THE DEALER FOR THIS SAME COMPLAINT MANY TIMES. FACTORY REP. SAYS NOTHING WRONG ALL MODELS DO THE SAME. I HAVE NEVER OWNED A VEHICLE, UNLESS EQUIPPED WITH STANDARD TRANSMISSION THAT WOULD PERFORM THIS …
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ON SLIGHT INCLINE, VEHICLE WILL ROLL WHILE IN GEAR OR IT HESITATES TO ENGAGE IN GEAR WHEN SHIFTING FROM PARK. VEHICLE HAS BEEN TO THE DEALER FOR THIS SAME COMPLAINT MANY TIMES. FACTORY REP. SAYS NOTHING WRONG ALL MODELS DO THE SAME. I HAVE NEVER OWNED A VEHICLE, UNLESS EQUIPPED WITH STANDARD TRANSMISSION THAT WOULD PERFORM THIS WAY. WHAT CAN I DO? *JB
NHTSA ODI #10142979
5,000 miles · Oct 12, 2005
Electrical SystemEngine And Engine CoolingPower Train
DT: 2005 FORD EXPLORER. THE CONTACT STATES THE VEHICLE HAS BEEN IN THE REPAIR SHOP FOUR TIMES WITH NINE REPAIRS SINCE PURCHASE, APPROXIMATELY A MONTH AGO. THE REAR AXLE ASSEMBLY/WHEEL BEARINGS HAD TO BE REPLACED. ALSO, THE REAR WINDOW ON THE DRIVER'S SIDE/THE PULLEY IN THE MOTOR, HAD TO BE REPLACED, AND THE COMPUTER CHIP…
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DT: 2005 FORD EXPLORER. THE CONTACT STATES THE VEHICLE HAS BEEN IN THE REPAIR SHOP FOUR TIMES WITH NINE REPAIRS SINCE PURCHASE, APPROXIMATELY A MONTH AGO. THE REAR AXLE ASSEMBLY/WHEEL BEARINGS HAD TO BE REPLACED. ALSO, THE REAR WINDOW ON THE DRIVER'S SIDE/THE PULLEY IN THE MOTOR, HAD TO BE REPLACED, AND THE COMPUTER CHIP HAD TO BE RESET. THE KEY WAS GETTING STUCK IN THE IGNITION; THE DEALERSHIP COULD FIND WHAT WAS WRONG WITH IGNITION. THERE WERE OTHER PROBLEMS WITH THE VEHICLE, BUT THE CONTACT DID NOT HAVE THAT INFORMATION . THE CONTACT WAS ASKING FORD TO TAKE THE VEHICLE BACK AT THIS TIME. A SERVICE ADVISOR WAS SUPPOSE TO SPEAK WITH THE CONTACT.*AK
NHTSA ODI #10139496
4,500 miles · Sep 19, 2005
Power Train
2005 FORD EXPLORER XLT-3 WEEKS OLD NOW HAVE HAD TO: REPLACE REAR AXLE-HOWLING NOISE-STILL NOISE IN REAR AND HAVE TO TAKE BACK TOMORROW. HAVE HEARD OF SEVERAL PROBLEMS W/ REAR AXLES BEING REPORTED. WOULD NOT BUY THIS VEHICLE AGAIN. 3 WEEKS OLD AND WE ARE DISAPPOINTED WITH THIS PURCHASE. SHOCKED THAT THEY SOLD THIS VEHICLE KNO…
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2005 FORD EXPLORER XLT-3 WEEKS OLD NOW HAVE HAD TO: REPLACE REAR AXLE-HOWLING NOISE-STILL NOISE IN REAR AND HAVE TO TAKE BACK TOMORROW. HAVE HEARD OF SEVERAL PROBLEMS W/ REAR AXLES BEING REPORTED. WOULD NOT BUY THIS VEHICLE AGAIN. 3 WEEKS OLD AND WE ARE DISAPPOINTED WITH THIS PURCHASE. SHOCKED THAT THEY SOLD THIS VEHICLE KNOWING THESE KINDS OF ISSUES W/ 2005 EXPLORERS IS PREDOMINATE. THEY ARE ALL UNDER WARRANTY SO NO RECALLS. 3 IN SHOP WHEN WE WERE THERE. BEEN WITHOUT OUR NEW VEHICLE 4 DAYS THUS FAR. NO RENTAL PROVIDED. *JB
NHTSA ODI #10137028
43,000 miles · Aug 16, 2005
Power Train
I HAVE A 2002 FORD EXPLORER WITH A LEAKING REAR DIFFERENTIAL THAT IS MAKING A MOANING NOISE WHEN THE THROTTLE IS DEPRESSED. THE VEHICLE ONLY HAS 44,00 MILES ON IT. I HAVE DISCOVERED THROUGH EXTENSIVE RESEARCH THAT THIS IS A CHRONIC PROBLEM WITH THIS VEHICLE AND THAT FORD IS "INVESTIGATING" THE PROBLEM. MEANWHILE, MY DEALER TELLS…
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I HAVE A 2002 FORD EXPLORER WITH A LEAKING REAR DIFFERENTIAL THAT IS MAKING A MOANING NOISE WHEN THE THROTTLE IS DEPRESSED. THE VEHICLE ONLY HAS 44,00 MILES ON IT. I HAVE DISCOVERED THROUGH EXTENSIVE RESEARCH THAT THIS IS A CHRONIC PROBLEM WITH THIS VEHICLE AND THAT FORD IS "INVESTIGATING" THE PROBLEM. MEANWHILE, MY DEALER TELLS ME MY ONLY RECOURSE IS A $1700 REBUILD OF THE REAR END. IT IS TIME FOR FORD TO ADMIT THAT THE LIGHT ALUMINUM REAR END WAS A POOR DESIGN AND RECALL FOR REPLACEMENT!!! *NM
NHTSA ODI #10132992
41,000 miles · May 19, 2005
Power Train
THE REAR DIFFERENTIAL OF MY 2002 FORD EXPLORER XLS IS LEAKING AT 41,000 MILES. NOTICED THE LIQUID ON THE GARAGE FLOOR. AFTER I BROUGHT IT TO A LOCAL DEALER TO LOOK AT IT THEY TELL ME IT IS THE AXEL SEALS AND IS 450.00 TO FIX.NOW I LOOK AT 2002 EXPLORER REAR PROBLEMS ON THE INTERNET AND THEY ARE EPIDEMIC IN PERPORTION.
NHTSA ODI #10121444
4,629 miles · Apr 25, 2005
Power Train
THIS A SAFETY CONCERN. WHILE CRUISING ON THE HIGHWAY AT 50 MPH I INTENDED TO PASS SLOWER-MOVING VEHICLES BY ACCELERATING. HOWEVER, IT TOOK THE AUTOMATIC TRANSMISSION 4-5 SECONDS TO KICK-IN, AND FOR THE EXPLORER TO ATTAIN ENOUGH SPEED TO SAFELY PASS OTHER VEHICLES, EVEN IF THE PEDAL WASFLOORED. THE TIME INTERVAL WAS TOO LONG (…
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THIS A SAFETY CONCERN. WHILE CRUISING ON THE HIGHWAY AT 50 MPH I INTENDED TO PASS SLOWER-MOVING VEHICLES BY ACCELERATING. HOWEVER, IT TOOK THE AUTOMATIC TRANSMISSION 4-5 SECONDS TO KICK-IN, AND FOR THE EXPLORER TO ATTAIN ENOUGH SPEED TO SAFELY PASS OTHER VEHICLES, EVEN IF THE PEDAL WASFLOORED. THE TIME INTERVAL WAS TOO LONG (OTHER VEHICLE MADE WITH A/T TOOL ONLY 2-3 SECONDS), AND COULD CAUSE AN ACCIDENT. I HAVE REFERRED THE PROBLEM TO THE DEALER AND TO FORD GROUP PHILIS. INC. 4 MONTHS AGO YET BUT THEY HAVE NOT YET FOUND A SOLUTION.*AK
NHTSA ODI #10118437
1 miles · Jan 27, 2005
Power Train
TRANSMISSION PROBLEM . *AK
NHTSA ODI #10108007
Official recalls
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NHTSA investigations
2
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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