NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
29 reportsClear category filterMileage unknown · Mar 2, 2007
Engine And Engine Cooling
MY WIFE WAS DRIVING OUR 2005 EXPLORER AND THE ENGINE DIED WHILE COASTING. POWER STEERING WAS LOST. MY WIFE WAS ABLE TO COAST IT TO THE SIDE OF THE ROAD SINCE IT WAS LATE AT NIGHT AND THERE WAS NO OTHER TRAFFIC ON THE ROAD. TO THIS POINT THERE HAS BEEN NOTHING DONE ABOUT IT. THE DEALER DID NOT FEEL A ERROR CODE WAS PROBABLY L…
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MY WIFE WAS DRIVING OUR 2005 EXPLORER AND THE ENGINE DIED WHILE COASTING. POWER STEERING WAS LOST. MY WIFE WAS ABLE TO COAST IT TO THE SIDE OF THE ROAD SINCE IT WAS LATE AT NIGHT AND THERE WAS NO OTHER TRAFFIC ON THE ROAD. TO THIS POINT THERE HAS BEEN NOTHING DONE ABOUT IT. THE DEALER DID NOT FEEL A ERROR CODE WAS PROBABLY LOGGED AND TO THIS POINT WE HAVE NOT BEEN ABLE TO FIND WHAT THE PROBLEM IS. *JB
NHTSA ODI #10184074
39,000 miles · Nov 13, 2006
Engine And Engine Cooling
WE STARTED TO HEAR KNOCKING FROM UNDER THE HOOD OF OUR VEHICLE, SO WE TOOK IT TO A GARAGE TO HAVE IT CHECKED OUT AND THE DEALERSHIP TOLD US THAT IT WAS THE TIMING CHAIN AND THAT THE TIMING CHAIN ON A LOT OF THE NEW FORDS HAS BEEN GOING UP. NOW OUR 2005 FORD EXPLORER XLT WILL NOT START AND IS SITTING IN OUR DRIVEWAY. *JB
NHTSA ODI #10173331
28,000 miles · Aug 31, 2006
Engine And Engine CoolingVehicle Speed Control
DT*: THE CONTACT STATED THE VEHICLE STALLED ON 3 OCCASIONS WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER AND THE CONTACT WAS UNSURE OF WHAT CAUSED THE PROBLEM.
NHTSA ODI #10167180
13,000 miles · Aug 11, 2006
Engine And Engine CoolingPower TrainSeat Belts
DT*: THE CONTACT STATED THE ENGINE SURGED AND THE CHECK ENGINE LIGHT ILLUMINATED AT SPEEDS OF 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FOUR OCCASIONS AND WERE UNABLE TO CORRECT THE PROBLEM. THE RING PIN GEAR WAS REPLACED THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE THIRD AND …
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DT*: THE CONTACT STATED THE ENGINE SURGED AND THE CHECK ENGINE LIGHT ILLUMINATED AT SPEEDS OF 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FOUR OCCASIONS AND WERE UNABLE TO CORRECT THE PROBLEM. THE RING PIN GEAR WAS REPLACED THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE THIRD AND FOURTH CYLINDER SPARK PLUGS NEEDED TO BE REPLACED ON THE SECOND VISIT. THE CYLINDER SPARK PLUGS WERE REPLACED ON THE THIRD AND FOURTH VISIT. THE REAR AXLE WAS REPLACED DUE TO A SHUTTER COMING FROM THE REAR OF THE VEHICLE. THE RIGHT HANDLE WAS LOOSE. THE LUMBAR SEAT SWITCH WAS LOOSE. UPDATED 09/13/06. *JB
NHTSA ODI #10165253
5,000 miles · Jul 24, 2006
Engine And Engine CoolingService Brakes, HydraulicSteeringCrash
I HAVE A 2005 FORD EXPLORER EDDIE BAUER WHICH LOOSES POWER STEERING CONTROL AND BRAKING ABILITY AT RANDOM. I HAVE TAKEN THIS VEHICLE INTO SERVICE AT THE DEALERSHIP FOR REPAIR BUT NO SATISFACTORY OUTCOME IS THERE. FOR THE FIRST PROBLEM OF LOOSING THE BRAKING ABILITY, THE VEHICLE WHEN STARTED HAS NO PROBLEMS BUT AFTER DRIVING A …
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I HAVE A 2005 FORD EXPLORER EDDIE BAUER WHICH LOOSES POWER STEERING CONTROL AND BRAKING ABILITY AT RANDOM. I HAVE TAKEN THIS VEHICLE INTO SERVICE AT THE DEALERSHIP FOR REPAIR BUT NO SATISFACTORY OUTCOME IS THERE. FOR THE FIRST PROBLEM OF LOOSING THE BRAKING ABILITY, THE VEHICLE WHEN STARTED HAS NO PROBLEMS BUT AFTER DRIVING A SHORT DISTANCE (FEW METERS TO UP TO A MILE) THE ADVANCE TRACTION LOSS MESSAGE IS DISPLAYED IN THE MESSAGE CENTRE AND THE VEHICLE LOOSES THE ABILITY TO STOP IN THE REQUIRED STOP DISTANCE. WHEN APPLYING THE BRAKES, THE PULSATION IS FELT IN THE BRAKE PADDLE AND A SCREECHING HEARD BEFORE THE VEHICLE STOPS. THEN ONCE THE ENGINE IS TURNED OFF, AND VEHICLE RE-STARTED, THE MESSAGE IS RESET AND VEHICLE WORKS FINE. THE SECOND ISSUE IS THAT THE VEHICLE WHILE DRIVING, AT RANDOM GIVES THE MESSAGE IN THE DISPLAY WITH AN AUDIO SIGNAL INDICATING OIL PRESSURE LOW, SERVICE ENGINE SOON AND OTHER LIGHTS IN THE DISPLAY AND RPM METER SHOWING ZERO READING WITH LOSS OF STEERING ABILITY. THERE IS NO POWER ASSIST TO TURN THE STEERING WHEREAS THE ENGINE IS RUNNING AND ALSO VEHICLE ACCELERATES IF PEDAL IS PUSHED. I HAVE BEEN INTO THE DEALERSHIP THRICE BUT THE PROBLEM IS YET TO BE FIXED FROM LAST 15 MONTHS. THE CONTROL ON THE VEHICLE CAN BE GOT BACK ONCE THE ENGINE IS SWITCHED OFF AND RESTARTED. I HAVE RESORTED TO PUTTING THE VEHICLE IN NEUTRAL AND LET IT ROLL AND TURN THE ENGINE OFF AND THEN RESTART IT AND GET THE STEERING CONTROL BACK. I HAD LEFT THE VEHICLE AT THE DEALERSHIP IN OCT 2005 FOR 10 DAYS TO DIAGNOSE AND RECTIFY BUT I WAS ADVISED THAT PROBLEM HAS BEEN REPORTED TO THE AUTHORITIES AT FORD BUT I AM YET TO HEAR BACK FROM THE DEALER OR THE OEM. *NM
NHTSA ODI #10163292
11,900 miles · Jan 9, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY FOUR TIMES. THERE WERE NO WARNING INDICATOR LIGHTS BEFORE THE STALLING OCCURRED. AFTER EACH INCIDENT THE VEHICLE RESTARTED, DROVE, AND OPERATED NORMALLY. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP; HOWEVER , THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP …
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DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY FOUR TIMES. THERE WERE NO WARNING INDICATOR LIGHTS BEFORE THE STALLING OCCURRED. AFTER EACH INCIDENT THE VEHICLE RESTARTED, DROVE, AND OPERATED NORMALLY. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP; HOWEVER , THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP PERSONNEL RECOMMENDED THE CONTACT TO DRIVE THE VEHICLE WITH A REPRESENTATIVE PRESENT TO EVALUATE IT, AND THE CONTACT DECLINED. *AK
NHTSA ODI #10147216
5,000 miles · Oct 12, 2005
Electrical SystemEngine And Engine CoolingPower Train
DT: 2005 FORD EXPLORER. THE CONTACT STATES THE VEHICLE HAS BEEN IN THE REPAIR SHOP FOUR TIMES WITH NINE REPAIRS SINCE PURCHASE, APPROXIMATELY A MONTH AGO. THE REAR AXLE ASSEMBLY/WHEEL BEARINGS HAD TO BE REPLACED. ALSO, THE REAR WINDOW ON THE DRIVER'S SIDE/THE PULLEY IN THE MOTOR, HAD TO BE REPLACED, AND THE COMPUTER CHIP…
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DT: 2005 FORD EXPLORER. THE CONTACT STATES THE VEHICLE HAS BEEN IN THE REPAIR SHOP FOUR TIMES WITH NINE REPAIRS SINCE PURCHASE, APPROXIMATELY A MONTH AGO. THE REAR AXLE ASSEMBLY/WHEEL BEARINGS HAD TO BE REPLACED. ALSO, THE REAR WINDOW ON THE DRIVER'S SIDE/THE PULLEY IN THE MOTOR, HAD TO BE REPLACED, AND THE COMPUTER CHIP HAD TO BE RESET. THE KEY WAS GETTING STUCK IN THE IGNITION; THE DEALERSHIP COULD FIND WHAT WAS WRONG WITH IGNITION. THERE WERE OTHER PROBLEMS WITH THE VEHICLE, BUT THE CONTACT DID NOT HAVE THAT INFORMATION . THE CONTACT WAS ASKING FORD TO TAKE THE VEHICLE BACK AT THIS TIME. A SERVICE ADVISOR WAS SUPPOSE TO SPEAK WITH THE CONTACT.*AK
NHTSA ODI #10139496
Mileage unknown · Sep 13, 2005
Engine And Engine Cooling
DT: THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE CONTACT CHECKED ALL THE FLUIDS AND EVERYTHING WAS FINE. THE TEMPERATURE GAUGE WENT UP AND DOWN. THE VEHICLE WAS NOT WORKING RIGHT NOW. SHE WENT TO THE DEALERSHIP ON 09/13/2005, AND THEY TOLD HER THERE WERE NO RECALLS ON THE VEHICLE. …
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DT: THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE CONTACT CHECKED ALL THE FLUIDS AND EVERYTHING WAS FINE. THE TEMPERATURE GAUGE WENT UP AND DOWN. THE VEHICLE WAS NOT WORKING RIGHT NOW. SHE WENT TO THE DEALERSHIP ON 09/13/2005, AND THEY TOLD HER THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE ONLY HAS 89,000 MILES. THE DEALERSHIP FLUSHED ALL THE FLUIDS, DONE OIL CHANGE, AND KEPT UP WITH ALL THE MAINTENANCE. THE VEHICLE WAS PURCHASED IN MARCH 2005. THE HEATER IN THE VEHICLE WENT UP AND DOWN, EVEN AT THE LOWEST SETTING THE HEATER GOT TOO HOT. *AK
NHTSA ODI #10136390
Mileage unknown · Jun 22, 2005
Engine And Engine Cooling
THE TAILPIPE ON THE 2005 FORD EXPLORER HAD BURNED THE LEFT SIDE OF THE BUMPER. *JB THE TAILPIPE WAS FOUND TO BE TOO FLEXIBLE. THE DEALERSHIPS FINAL CONCLUSION WAS THAT THE PROBLEM WAS DUE TO DRIVER ERROR. *SC *JB
NHTSA ODI #10127965
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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