NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
29 reportsClear category filter75,000 miles · Jul 15, 2013
Engine And Engine CoolingPower Train
ON JULY 12, 2013, I TOOK MY 2005 FORD EXPLORER TO THE FORD DEALER WHERE IT WAS PURCHASED BECAUSE I WAS HAVING PROBLEMS WHEN I PUT THE VEHICLE INTO REVERSE. AT TIMES IT'S VERY DIFFICULT TO PUT INTO REVERSE AND WHEN I PUT IN REVERSE THE VEHICLE JERKS OR LUNGES INTO GEAR. THIS HAS BEEN HAPPENING FOR ABOUT 2 1/2 YEARS. THE DIAGNOSIS…
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ON JULY 12, 2013, I TOOK MY 2005 FORD EXPLORER TO THE FORD DEALER WHERE IT WAS PURCHASED BECAUSE I WAS HAVING PROBLEMS WHEN I PUT THE VEHICLE INTO REVERSE. AT TIMES IT'S VERY DIFFICULT TO PUT INTO REVERSE AND WHEN I PUT IN REVERSE THE VEHICLE JERKS OR LUNGES INTO GEAR. THIS HAS BEEN HAPPENING FOR ABOUT 2 1/2 YEARS. THE DIAGNOSIS WAS OF COURSE MY TRANSMISSION. I CANT AFFORD TO HAVE MY VEHICLE REPAIRED AT THE COST OF $3946.20 AND I DON'T FEEL SAFE DRIVING MY EXPLORER IN THIS CONDITION, BUT I HAVE NO CHOICE AT THIS POINT. I WENT ONLINE TO CARCOMPLAINTS.COM AND FOUND 94 COMPLAINTS WITH THE SAME ISSUES ON THE 2005 FORD EXPLORERS. IN ONE OF THE COMPLAINTS SENT TO CARCOMPLAINTS.COM - A WOMAN WROTE THAT SHE SENT A COMPLAINT LETTER TO THE DEPT OF CONSUMER AFFAIRS ABOUT THE ISSUES WITH THE 2005 FORD EXPLORES, THEY GET BACK TO HER TO TELL HER THAT THE FORD DEALER WILL PUT THE REPAIR UNDER SOME TYPE OF WARRANTY PROGRAM AND JUST CHARGE ME $100 BUCKS TO REPLACE THE SOLENOID. THIS SEEMS TO BE A DEFECT IN THE FORD EXPLORERS MADE IN 2005, SO WHY HAVE THE VEHICLES NOT BEEN RECALLED AND WHY SHOULD I HAVE TO BE RESPONSIBLE FOR THE REPAIRS?? *TR
NHTSA ODI #10524913
Mileage unknown · Sep 17, 2012
Engine And Engine Cooling
WE PURCHASED A BRAND NEW 2005 FORD EXPLORER AND HAVE KEPT THE MAINTENANCE ON IT. WHEN THE TEMPERATURE CONTROL IS TURNED TO THE WARM/HOT (RED) POSITION OR THE A/C UNIT IS TURNED ON, WE NOTICED A THUMPING NOISE OVER THE YEARS. WITHIN THE LAST COUPLE MONTHS, THE THUMPING SOUND HAS BECOME PROGRESSIVELY STRONGER (AS IF SOMEONE WAS …
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WE PURCHASED A BRAND NEW 2005 FORD EXPLORER AND HAVE KEPT THE MAINTENANCE ON IT. WHEN THE TEMPERATURE CONTROL IS TURNED TO THE WARM/HOT (RED) POSITION OR THE A/C UNIT IS TURNED ON, WE NOTICED A THUMPING NOISE OVER THE YEARS. WITHIN THE LAST COUPLE MONTHS, THE THUMPING SOUND HAS BECOME PROGRESSIVELY STRONGER (AS IF SOMEONE WAS PHYSICALLY PUNCHING THROUGH MY DASHBOARD/GLOVE COMPARTMENT), CAUSING MY HEATING/COOLING SYSTEM TO BE INOPERABLE. A RECALL NEEDS TO BE ISSUED TO REPAIR THE HEATING/COOLING SYSTEM AS A MANUFACTURER DEFECT AND SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER TO FIX. THERE HAVE BEEN SEVERAL COMPLAINTS THAT HAVE BEEN FILED ONLINE ALONG WITH COMPLAINTS FROM OTHER FORD OWNERS THAT WE KNOW. *TR
NHTSA ODI #10475572
41,000 miles · Jan 11, 2012
Engine And Engine Cooling
VEHICLE DRIVE BELT FALLS OFF WITHOUT NOTICE DUE TO CRANKSHAFT PULLEY SEPARATING FROM ENGINE MAKING VEHICLE INOPERATABLE. *TR
NHTSA ODI #10443433
92,318 miles · Nov 23, 2011
Engine And Engine Cooling
STARTED TO FEEL A LOSS OF POWER AND HEAR KNOCKING FROM UNDER THE HOOD OF THE VEHICLE SO TOOK IT TO THE NEAREST GARAGE TO HAVE IT CHECKED OUT AND I WAS TOLD US THAT IT WAS THE TIMING CHAIN AND THAT THE TIMING CHAIN ON A LOT OF THE NEW FORDS HAVE BEEN GOING BAD. NO WARNING, NO WARNING. IT IS RECOMMENDED BY EVERYONE TO REPLACE TH…
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STARTED TO FEEL A LOSS OF POWER AND HEAR KNOCKING FROM UNDER THE HOOD OF THE VEHICLE SO TOOK IT TO THE NEAREST GARAGE TO HAVE IT CHECKED OUT AND I WAS TOLD US THAT IT WAS THE TIMING CHAIN AND THAT THE TIMING CHAIN ON A LOT OF THE NEW FORDS HAVE BEEN GOING BAD. NO WARNING, NO WARNING. IT IS RECOMMENDED BY EVERYONE TO REPLACE THE ENGINE. *TR
NHTSA ODI #10436865
105,000 miles · Sep 7, 2011
Engine And Engine Cooling
I WAS DRIVING HOME AND THE CAR DIED. AAA TOWED THE CAR TO MY REPAIR SHOP. MY MECHANIC SAID THAT THE TIMING CHAIN OR CHAINS (THERE ARE 5 AND THE ENGINE HAS TO COME OUT TO REPLACE THE REAR CHAIN) BROKE AND THE PISTONS HIT AND BENT THE VALVES. (ENGINE SHOT). I RELIGIOUSLY CHANGE THE OIL WITH SYNTHETIC EVERY 3-4000 MILES. THIS IS A…
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I WAS DRIVING HOME AND THE CAR DIED. AAA TOWED THE CAR TO MY REPAIR SHOP. MY MECHANIC SAID THAT THE TIMING CHAIN OR CHAINS (THERE ARE 5 AND THE ENGINE HAS TO COME OUT TO REPLACE THE REAR CHAIN) BROKE AND THE PISTONS HIT AND BENT THE VALVES. (ENGINE SHOT). I RELIGIOUSLY CHANGE THE OIL WITH SYNTHETIC EVERY 3-4000 MILES. THIS IS A DEFECT THAT FORD IS HIDING- THERE ARE COMPLAINTS GALORE ON THE INTERNET. I SPOKE TO [XXX] AT FORD CONSUMER IN MAHWAH, NJ AND GOT NOWHERE. PLEASE HELP, I CANNOT AFFORD A NEW ENGINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B). *TR
NHTSA ODI #10424132
70,000 miles · Aug 2, 2011
Engine And Engine CoolingFuel System, Gasoline
GAS CAP LIGHT COMES ON TRIGGERING THE CHECK ENGINE LIGHT. *KB
NHTSA ODI #10416647
58,084 miles · Jul 15, 2011
Engine And Engine CoolingFuel System, GasolineVehicle Speed Control
WHILE DRIVING, WHEN I APPLIED THE BRAKES, THE CAR LURCHED AND MADE A NOISE. ABOUT 1 MINUTE AFTER THAT, A WARNING LIGHT THAT STATED "ENGINE FAIL SAFE MODE" AND A LITTLE WRENCH SHOWED UP ON THE LEFT OF THE INSTRUMENT PANEL. I WAS DRIVING HOME, AND THE CAR STARTED TO SPEED UP WITHOUT MY INCREASING THE SPEED USING THE GAS PEDAL. …
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WHILE DRIVING, WHEN I APPLIED THE BRAKES, THE CAR LURCHED AND MADE A NOISE. ABOUT 1 MINUTE AFTER THAT, A WARNING LIGHT THAT STATED "ENGINE FAIL SAFE MODE" AND A LITTLE WRENCH SHOWED UP ON THE LEFT OF THE INSTRUMENT PANEL. I WAS DRIVING HOME, AND THE CAR STARTED TO SPEED UP WITHOUT MY INCREASING THE SPEED USING THE GAS PEDAL. THE CAR CONTINUED TO LURCH OFF AND ON UNTIL I GOT HOME. I RESEARCHED THIS PROBLEM ON THE INTERNET AND IT SEEMED TO BE THE THROTTLE BODY ASSEMBLY THAT HAD FAILED. UPON TAKING IT TO THE MECHANIC, THAT IS EXACTLY WHAT IS WAS. THE CAR WAS DANGEROUS TO DRIVE, I COULD HAVE BEEN KILLED HAD THE CAR'S SPEED KEPT INCREASING. THE REPAIR WAS $1026.00.
NHTSA ODI #10413050
80,000 miles · Nov 27, 2010
Engine And Engine Cooling
I HAVE A 2005 FORD EXPLORER AND I HAD A FACTORY SPARK PLUG BLOW OUT OF MY ENGINE. IT WAS THE THIRD ONE BACK ON THE RIGHT SIDE. *TR
NHTSA ODI #10367946
45,606 miles · Aug 3, 2010
Engine And Engine CoolingPower Train
I JUST BOUGHT A 2005 FORD EXPLORER XLT 4.0L V-6 4X4 WITH 45,000 MILES, AND WITHIN ONE MONTH, THE TRANSMISSION BEGAN TO SLIP WHILE DRIVING. I TOOK IT TO ROB SIGHT FORD IN KANSAS CITY, MO AND THEY CHARGED ME $1,200 TO FIX THE VALVE CASING, BUT THE TRANSMISSION IS STILL SLIPPING. A WEEK LATER, THE DEFROSTER QUIT WORKING, AND NOW O…
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I JUST BOUGHT A 2005 FORD EXPLORER XLT 4.0L V-6 4X4 WITH 45,000 MILES, AND WITHIN ONE MONTH, THE TRANSMISSION BEGAN TO SLIP WHILE DRIVING. I TOOK IT TO ROB SIGHT FORD IN KANSAS CITY, MO AND THEY CHARGED ME $1,200 TO FIX THE VALVE CASING, BUT THE TRANSMISSION IS STILL SLIPPING. A WEEK LATER, THE DEFROSTER QUIT WORKING, AND NOW ONLY BLOWS OUT OF THE FRONT VENTS. I CHECKED WITH SEVERAL DEALERSHIPS AND THEY ALL SAID IT WOULD BE AT LEAST $1,100 TO FIX THE BLEND DOOR ACTUATOR. SO NOW I HAVE A 5 YEAR OLD CAR WITH 45,000 MILES THAT HAS NO DEFROST CAPABILITIES AND NEEDS A NEW TRANSMISSION, BOTH OF WHICH ARE EXTREMELY HAZARDOUS IF MALFUNCTIONING. *TR
NHTSA ODI #10347105
100,600 miles · Mar 18, 2010
Engine And Engine Cooling
I WAS DRIVING MY 2005 FORD EXPLORER IN A RESIDENTIAL ZONE (35 MPH) WHEN I BLEW A SPARK PLUG. I TOOK IT TO THE DEALERSHIP 1.5 MILES AWAY, AND THEY VERIFIED THAT IS WHAT HAPPENED. I HAVE RESEARCHED THIS PROBLEM AND FORD HAS HAD THIS PROBLEM FOR YEARS. THERE REALLY NEEDS TO BE A RECALL ON THIS. *TR
NHTSA ODI #10320619
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Illustration