IllustrationSPARK PLUG CLOSEST TO DRIVER DOES NOT SEAT AND COMES OUT. NOT A FULL BLOW OUT OF IT, BUT THE PLUG FEELS REAL LOOSE. I TRIED NEW PLUG BUT IT STILL FEELS LOOSE. *TR
2000 Ford Explorer
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2000 Ford Explorer do not stand out strongly from the model-year median of 609.
About this comparison →How this year compares
Owner complaints by model year
Compare all Explorer years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
220–25K
6825–50K
6750–75K
7375–100K
57100–150K
40150K+
327 reports with mileage · 625 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Tires. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 133 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 113 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
101 crash reports64 fire reports73 injury reports
What owners actually said
952 reportsTL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING 40 MPH THROUGH AN INTERSECTION AN ONCOMING VEHICLE BROADSIDED THE DRIVER SIDE WHICH CAUSED THE VEHICLE TO ROLL ONCE AND IT LANDED IN THE UPRIGHT POSITION. THE PASSENGER SEAT BELT FAILED TO KEEP THE PASSENGER SUSTAINED. NO ONE WAS EJECTED FROM THE VEHICLE BUT THE SEATBELT …
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TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING 40 MPH THROUGH AN INTERSECTION AN ONCOMING VEHICLE BROADSIDED THE DRIVER SIDE WHICH CAUSED THE VEHICLE TO ROLL ONCE AND IT LANDED IN THE UPRIGHT POSITION. THE PASSENGER SEAT BELT FAILED TO KEEP THE PASSENGER SUSTAINED. NO ONE WAS EJECTED FROM THE VEHICLE BUT THE SEATBELT DID NOT LOCK AND THE PASSENGER WAS THROWN AROUND INSIDE THE VEHICLE. THE SEAT BELTS PRESENTED A SAFETY RISK AND DID NOT OPERATE PROPERLY DURING THE CRASH. NO ONE OTHER THAN THE PASSENGER SUSTAINED INJURIES. SHE FRACTURED 5 RIBS ON HER LEFT SIDE AND HAD A HIMATOMA ON HER RIGHT ARM. BOTH PASSENGERS WERE TAKEN TO THE HOSPITAL. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT HAS BEEN UNSUCCESSFUL AT SPEAKING WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGE WERE 57,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 05/12/09.*JB THE SEAT BELT FAILED TO STAY LATCHED. UPDATED 06/09/09.*JB
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE IN THE HOUSE, THE CONTACT HEARD A LOUD SOUND COMING FROM OUTSIDE. SHE EXITED THE HOUSE AND NOTICED THAT THE REAR WINDOW WAS SHATTERED ON HER VEHICLE. SHE DISCOVERED NUMEROUS COMPLAINTS ONLINE PERTAINING TO THE REAR WINDOW FAILURE, BUT THERE WERE NO RECALLS. THE CONTACT FEELS TH…
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TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE IN THE HOUSE, THE CONTACT HEARD A LOUD SOUND COMING FROM OUTSIDE. SHE EXITED THE HOUSE AND NOTICED THAT THE REAR WINDOW WAS SHATTERED ON HER VEHICLE. SHE DISCOVERED NUMEROUS COMPLAINTS ONLINE PERTAINING TO THE REAR WINDOW FAILURE, BUT THERE WERE NO RECALLS. THE CONTACT FEELS THAT THIS IS A MAJOR DEFECT. SHE INITIALLY THOUGHT THAT SOMEONE SHOT THE GLASS WITH A GUN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 186,000.
MY DRIVER'S DOOR WAS CONSTANTLY GETTING JAMMED. THE LOCK WOULD NOT MOVE WHEN I HIT THE POWER LOCK BUTTON. SO NOW MY DOOR OPENS WHEN IT FEELS LIKE. *TR
2000 FORD EXPLORER SELF IGNITED AFTER BEING PARKED FOR 4 HOURS. ALSO CAUGHT CAR ON FIRE THAT WAS IN DRIVEWAY AHEAD OF IT, LANDSCAPING, TV CABLE AND OUTSIDE CORNER OF HOUSE. *TR
MY DRIVER'S DOOR KEEPS GETTING JAMMED. I HAVE TO SOMETIMES CRAWL OVER THE SEAT TO GET OUT OF THE TRUCK. THE LOCK ARE CONSTANTLY GETTING STUCK TO THE POINT I CAN'T MANUALLY EVEN PULL THEM UP ANYMORE. *TR
MY DRIVER'S SIDE DOOR LOCK GETS STUCK IN THE LOCKED POSITION RANDOMLY. THIS OCCURS BOTH WHILE DRIVING AND PARKED. IT ALSO EFFECTS THE CHILD SAFETY LOCKS. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR NOW. IT IS DRIVING ME CRAZY. I HAVE TO CRAWL OVER THE PASSENGER SEAT AND WIGGLE THE HANDLE WHILE TRYING TO PULL UP THE LOCK MANUALLY. I…
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MY DRIVER'S SIDE DOOR LOCK GETS STUCK IN THE LOCKED POSITION RANDOMLY. THIS OCCURS BOTH WHILE DRIVING AND PARKED. IT ALSO EFFECTS THE CHILD SAFETY LOCKS. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR NOW. IT IS DRIVING ME CRAZY. I HAVE TO CRAWL OVER THE PASSENGER SEAT AND WIGGLE THE HANDLE WHILE TRYING TO PULL UP THE LOCK MANUALLY. I WILL EVENTUALLY BREAK THE HANDLE. AFTER A LITTLE RESEARCH I FOUND 100'S IF NOT 1,000'S OR MORE PEOPLE ON THE INTERNET THAT HAVE THE SAME EXPERIENCE. MANY ARE CALLING FOR A RECALL. JUST GOOGLE " FORD EXPLORER DRIVER'S DOOR WON'T UNLOCK" OR THIS LINK HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/1998/ACCESSORIES-INTERIOR/DRIVERS_DOOR_WONT_UNLOCK.SHTML THIS IS A SERIOUS SAFETY ISSUE! *TR
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER DRIVER INFORMED THE CONTACT THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. SHE PULLED OVER ONTO THE SIDE OF THE ROAD AND NOTICED FLAMES UNDERNEATH THE VEHICLE AND THE HOOD. THE CONTACT QUICKLY REMOVED HER CHILDREN AND CHILD SEAT FROM THE VEH…
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TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER DRIVER INFORMED THE CONTACT THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. SHE PULLED OVER ONTO THE SIDE OF THE ROAD AND NOTICED FLAMES UNDERNEATH THE VEHICLE AND THE HOOD. THE CONTACT QUICKLY REMOVED HER CHILDREN AND CHILD SEAT FROM THE VEHICLE. IN A MATTER OF SECONDS, THE HOOD BURST INTO FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO THE JUNKYARD. THE INSURANCE COMPANY WILL NOT INVESTIGATE THE FAILURE BECAUSE THE VEHICLE DID NOT HAVE COMPLETE COVERAGE. THE MIAMI MIDWAY POLICE DEPARTMENT FILED REPORT NUMBER PPOC9A02C02188. THE CURRENT AND FAILURE MILEAGES WERE 96,000.
I NOTICED A SLIGHT HESITATION IN THE TRANSMISSION SHIFTING FROM 1ST TO 2ND GEAR ONCE IN A WHILE YESTERDAY. WITHIN 5 MILES THE O/D LIGHT WAS FLASHING AND BY THE TIME I GO HOME(LUCKILY)5 MILES LATER, REVERSE WAS NOW NOT WORKING. I HAVE A CAR THAT HAS ALREADY HAD 1 TRANSMISSION REPLACED, NEEDING ANOTHER ONE. I AM EXTREMELY LUCKY T…
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I NOTICED A SLIGHT HESITATION IN THE TRANSMISSION SHIFTING FROM 1ST TO 2ND GEAR ONCE IN A WHILE YESTERDAY. WITHIN 5 MILES THE O/D LIGHT WAS FLASHING AND BY THE TIME I GO HOME(LUCKILY)5 MILES LATER, REVERSE WAS NOW NOT WORKING. I HAVE A CAR THAT HAS ALREADY HAD 1 TRANSMISSION REPLACED, NEEDING ANOTHER ONE. I AM EXTREMELY LUCKY THAT I DID NOT GET STRANDED!!!! *TR
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SPEED CONTROL ASSEMBLY. THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL REMEDY. TWO WEEKS LATER, WHEN THE VEHICLE WAS STARTED, THE STEERING COLUMN BEGAN SMOKING. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE V…
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TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SPEED CONTROL ASSEMBLY. THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL REMEDY. TWO WEEKS LATER, WHEN THE VEHICLE WAS STARTED, THE STEERING COLUMN BEGAN SMOKING. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT INSPECTED. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR DID NOT CAUSE THE STEERING COLUMN TO BEGIN SMOKING. THE VEHICLE WOULD HAVE TO BE LEFT AT THE DEALER FOR THE STEERING COLUMN TO BE TAKEN APART FOR FURTHER INSPECTION. NO REPAIRS WERE MADE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 119,000 AND CURRENT MILEAGE WAS 119,065.
Official recalls
909V399000 · Vehicle Speed Control
Oct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
07V336000 · Vehicle Speed Control
Aug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
03V280000 · Vehicle Speed Control:cables
Aug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
Consequence & remedy
Consequence: THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
Remedy: DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
03V281000 · Seats:front Assembly:recliner
Aug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
Consequence & remedy
Consequence: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
03V094000 · Structure
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
00V395000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
Consequence & remedy
Consequence: OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
00V228001 · Seat Belts
Aug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
00V179000 · Air Bags:side/window
Jul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
Consequence & remedy
Consequence: INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
00V072000 · Electrical System:wiring:fuses And Circuit Breakers
Mar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
Consequence & remedy
Consequence: AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP05005 · Spark Plug Ejection From Cylinder Head
Opened Sep 22, 2005 · Closed Jan 4, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
PE03020 · Front Seat Back Recliner Attachment
Opened May 21, 2003 · Closed Sep 5, 2003
Status: closed (inferred from source dates) · Seats:front Assembly:recliner
BY LETTER DATED AUGUST 4, 2003, FORD NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V281) INVOLVING CERTAIN MODEL YEAR (MY) 1998-2001 FORD EXPLORER / MERCURY MOUNTAINEER 4-DOOR, MY 1998-2000 FORD EXPLORER 2-DOOR AND MY 2001-2002 FORD EXPLORER SPORT AND SPORT TRAC VEHICLES EQUIPPED WITH HIGH BACK SEATS.COMPLAINTS ALLEGE THAT THE DRIVER'S SEAT BACK RECLINED WITHOUT WARNING.A BOLT BETWEEN THE UPPER SEAT RECLINER ATTACHMENT AND THE SEAT BACK FRAME MAY FRACTURE.FORD WILL REPLACE THE BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME ON THE DRIVER SIDE SEAT.BASED ON FORD'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA01008 · Seat Belt Webbing
Opened Feb 26, 2001 · Closed Apr 25, 2002
Status: closed (inferred from source dates) · Seat Belts:front:webbing
ODI OPENED PE00-044INVESTIGATION ON NOVEMBER 3, 2000, BASED ON A REPORT REGARDING THE DEATH OF THE OCCUPANT OF THE RIGHT FRONT SEAT IN A 2000 MODEL YEAR FORD EXPLORER XLS INVOLVED IN A ROLL-OVER CRASH.IT IS ALLEGED THAT THE WEBBING OF THE BUCKLE PORTION OF THE SEAT BELT ASSEMBLY FAILED DURING THE CRASH.THE OCCUPANT WAS PARTIALLY EJECTED FROM THE VEHICLE, THEREBY SUSTAINING FATAL INJURIES.THIS INVESTIGATION HAS BEEN OPENED FOR FURTHER STUDY.
PE00044 · Seat Belt Webbing
Opened Nov 3, 2000 · Closed Feb 26, 2001
Status: closed (inferred from source dates) · Seat Belts:front:webbing
ODI OPENED THIS INVESTIGATION ON NOVEMBER 3, 2000, BASED ON A REPORT REGARDING THE DEATH OF THE OCCUPANT OF THE RIGHT FRONT SEAT IN A 2000 MODEL YEAR FORD EXPLORER XLS INVOLVED IN A ROLL-OVER CRASH.IT IS ALLEGED THAT THE WEBBING OF THE BUCKLE PORTION OF THE SEAT BELT ASSEMBLY FAILED DURING THE CRASH.THE OCCUPANT WAS PARTIALLY EJECTED FROM THE VEHICLE, THEREBY SUSTAINING FATAL INJURIES.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.