I PURCHASED MY 1996 FORD EXPLORER, IN NOVEMBER OF 1998. WHEN I PURCHASED IT, THE MILEAGE WAS AT 23,000 MILES. I TOOK IT TO THE DEALERSHIP TWO OR THREE TIMES FOR MINOR REPAIR WORK WHILE IT WAS STILL UNDER WARRANTY. IT CURRENTLY HAS APRROX. 54,000 MILES ON IT AND I AM EXPERIENCING PROBLEMS WITH THE AUTOMATIC TRANSMISSION. IT IS S…
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I PURCHASED MY 1996 FORD EXPLORER, IN NOVEMBER OF 1998. WHEN I PURCHASED IT, THE MILEAGE WAS AT 23,000 MILES. I TOOK IT TO THE DEALERSHIP TWO OR THREE TIMES FOR MINOR REPAIR WORK WHILE IT WAS STILL UNDER WARRANTY. IT CURRENTLY HAS APRROX. 54,000 MILES ON IT AND I AM EXPERIENCING PROBLEMS WITH THE AUTOMATIC TRANSMISSION. IT IS SLIPPING IN FIRST AND SECOND GEAR, AND IS ON THE VERGE OF NEEDING TO BE REPLACED. AFTER DOING SOME CHECKING I FOUND THAT IT IS GOING TO COST ME AT LEAST $2,400.00 FOR THE REPAIRS TO THE TRANSMISSION. I NORMALLY DO NOT HAVE ANY PROBLEMS WITH HAVING TO TAKE CARE OF VEHICLE REPAIRS BECAUSE I DEPEND ON MY VEHICLES , FOR BOTH MYSELF AND MY FAMILY. HOWEVER, IT IS MY CONSIDERED OPINION THAT A NEARLY NEW VEHICLE SUCH AS THIS ONE WITH THE LOW AMOUNT OF MILEAGE THAT IT HAS, SHOULD NOT BE HAVING PROBLEMS LIKE IT IS CURRENTLY HAVING WITH THE TRANSMISSION. I WOULD VERY MUCH APPRECIATE FOR THIS MATTER TO BE INVESTIGATED SO THAT I CAN DETERMINE IF I AM ABLE TO RECEIVE ANY ASSISTANCE BY FORD MOTOR COMPANY, OR TO DETERMINE IF THERE ARE ADDITONAL CONSUMERS THAT ARE HAVING THE SAME TYPE OF PROBLEM THAT I AM HAVING AND JUST SIMPLY DO NOT KNOW HOW TO RESOLVE THIS MATTER. THANK YOU FOR ANY ASSISTANCE THAT YOU MAY BE ABLE TO OFFER ME CONCERNING THIS MATTER. *AK
NHTSA ODI #724295
Mileage unknown · May 8, 2000
Latches/locks/linkagesPower TrainStructure
THE BROKEN INTERIOR DOOR HANDLE MAY HAVE BEEN BROKEN FOR A LONG TIME BUT, BECAUSE OF THE CHILD SAFETY LOCK FEATURE BEING ACTIVATED IT WASN'T NOTICED UNTIL THE CHILD SAFETY LOCK WAS DEACTIVETED ONLY TO FIND THAT THE DOOR HANDLE WOULD NOT OPEN THE DOOR. UPON DISASSEMBLY, I FOUND THE PLASTIC CAM THAT UNLOCKS THE LATCH OF THE DOOR T…
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THE BROKEN INTERIOR DOOR HANDLE MAY HAVE BEEN BROKEN FOR A LONG TIME BUT, BECAUSE OF THE CHILD SAFETY LOCK FEATURE BEING ACTIVATED IT WASN'T NOTICED UNTIL THE CHILD SAFETY LOCK WAS DEACTIVETED ONLY TO FIND THAT THE DOOR HANDLE WOULD NOT OPEN THE DOOR. UPON DISASSEMBLY, I FOUND THE PLASTIC CAM THAT UNLOCKS THE LATCH OF THE DOOR TO BE CRACKED OFF RENDERING THE HANDLE USELESS. AS FOR THE TRANSMISSION, THE PREMATURE AND EXPENSIVE FAILURE SHOULD BECOME A RECALL ITEM FOR FORD AS I HAVE FOUND THAT MANY OWNERS OF THIS TYPE VEHICLE ARE EXPERIENCING PROBLEMS OF GREAT FINANCIAL CONSEQUENCE AND POSSIBLE TRAGIC HEALTH CONSEQUENCE.. I'D SAY A DISPORPORTIONATE NUMBER OF EXPLORER OWNERS ARE ENCOUNTERING SIMILAR TRANSMISSION FAILURES. THE LIFE THREATENING CONDITION OF A BAD TRANSIMISSION COULD HAVE LED TO A LOCK-UP OR UNEXPECTED RAPID DECELERATION AT HIGHWAY SPEEDS WHICH COULD HAVE ROLLED THE TRUCK. INTERNAL COMPONENTS WERE BADLY SCARRED AND IRREPAIREBLY DAMAGED. INITIAL SYMPTONS WERE HESITATION ON ACCELLERATION AT SHIFT POINTS FORD ISSUED SEVERAL SERVICE BULLETINS TO ADDRESS THESE SYMPTOMS BUT NEVER RECALLED THE DEFECTIVE PRODUCT.*AK
NHTSA ODI #722413
Mileage unknown · May 4, 2000
Power TrainService Brakes, Hydraulic
THE TRANSMISSIONS COMPUTER RUINED THE TORQUE CONVERTER AND SEVERAL OTHER COMPONENTS. NM
NHTSA ODI #552069
Mileage unknown · Apr 4, 2000
Power Train
KEEPS TRYING TO SHIFT INTO 4-WHEEL DRIVE. IT DOES HAVE 4-WHEEL SWITCH ON DASHBOARD. *AK
NHTSA ODI #721026
Mileage unknown · Mar 21, 2000
Power Train
MY VEHICLE WAS IN NEED OF MULTIPLE TRANSMISSION PARTS UNDER 40,000MILES, IS THIS COMMON FOR THIS VEHICLE? *AK
NHTSA ODI #720416
Mileage unknown · Mar 20, 2000
Power Train
VEHICLE EXPERIENCED PROBLEM WITH TRANSMISSON. AFTER SHIFTING INTO FOUR- WHEEL DRIVE. TRANSMISSION LOST LOW GEARS. DEALER AND MANUFACTURER NOTIFIED. COMMON PROBLEM. *AK *ML
NHTSA ODI #858874
Mileage unknown · Mar 20, 2000
Power Train
NOTICED GAS WAS BEING SPLATTERED ON THE WHEEL WELLS, AND ON THE BACK OF THE CAR. CALLED FORD, AND WAS NOT ABLE TO HELP. WHILE DRIVING ON LOCAL STREET STOPPED IN THE MIDDLE OF TRAFFIC. COULD NOT GET THE VEHICLE OUT OF NEUTRAL. VEHICLE WAS TOWED HOME. *AK
NHTSA ODI #858798
Mileage unknown · Mar 13, 2000
Power Train
PROBLEM STARTED AT 23115 MILES. WHILE GOING AT 25 OR 60 MPH VEHICLE WILL DROP OUT OF GEAR. THIS MAY HAPPEN WHILE TRYING TO CHANGE LANES, VEHICLE WILL JUST DROP OUT OF GEAR. CONSUMER FEELS THIS IS VERY UNSAFE, ESPECIALLY WITH CHILDREN ABOARD. ALSO, WHEN CHANGING LANES THERE IS JUST NO CONTROL. *AK
NHTSA ODI #858390
Mileage unknown · Jan 30, 2000
Power TrainUnknown Or Other
O/D AND CHECK ENGINE LIGHT WENT ON AND THE TRUCK WOULD NOT SHIFT FROM FIRST TO SECOND GEAR
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.
Consequence & remedy
Consequence: THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REINFORCE THE BRACKET ATTACHMENT WITH TWO POP RIVETS.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. THESE VEHICLES, WHEN OPERATED FOR EXTENDED PERIODS OF TIME AT HIGHWAY SPEEDS AND TEMPERATURES BELOW -20 DEGREES FARENHEIT, DO NOT RETURN TO IDLE DUE TO ICE IN THE THROTTLE BODY.
Consequence & remedy
Consequence: ALTHOUGH THE VEHICLE CAN BE CONTROLLED BY EITHER APPLYING THE SERVICE BRAKES OR SHIFTING THE TRANSMISSION TO NEUTRAL, INCREASED BRAKE PEDAL EFFORTS OR SOME INCREASE IN STOPPING DISTANCE CAN RESULT.
Remedy: DEALERS WILL INSTALL A REVISED PCV SYSTEM WITH WATER HEATED VACUUM SOURCE.
THE CERTIFICATION LABELS ON THE INVOLVED VEHICLES HAS INCORRECT REAR TIRE INFLATION PRESSURE DESIGNATIONS. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: INCORRECT INFLATION PRESSURES COULD CAUSE PREMATURE WEAR OF THE REAR TIRES. .
Remedy: OWNERS WILL BE PROVIDED WITH CORRECT CERTIFICATION LABELS AND INSTRUCTIONS FOR INSTALLING THESE LABELS. DEALERS CAN INSTALL THIS LABEL IF THE OWNER SO DESIRES.
WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
PE00039 · Front Suspension Stabilizer Bar Link
Opened Sep 20, 2000 · Closed Nov 30, 2000
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE99068 · Accelerator Pedal
Opened Nov 1, 1999 · Closed Mar 9, 2000
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
PE97010 · Electrical Fire In Center Console
Opened Mar 13, 1997 · Closed Sep 4, 1997
Status: closed (inferred from source dates) · Electrical System
THIS INVESTIGATION REVEALED THAT CONSOLE FIRES IN THE SUBJECT VEHICLES MOST OFTEN OCCURRED WHILE VEHICLES EQUIPPED WITH THE LAMP OUTAGE MODULE (LOM), WHICH IS PART OF THE MESSAGE CENTER, WERE TOWING A TRAILER AND WHICH HAD BEEN MODIFIED BY ADDING AN AFTERMARKET TRAILER WIRING HARNESS INTO THE VEHICLE'S TAILLIGHT CIRCUITS.THE OWNER'S MANUAL STATES NEVER AND MORE THAN OTHER TRAILER LIGHT BULB TO ONE CIRCUIT HOWEVER TRAILERS FREQUENTLY CONTAIN SEVERAL BULBS.THE RESULTING EXCESS CURRENT PASSING THROUGH THE LOM COULD CAUSE IT TO OVERHEAT RESULTING IN A FIRE.PROPER AFTERMARKET INSTALLATION OF TRAILER WIRING REQUIRES THE USE OF A BYPASS MODULE, WHICH OBTAINS POWER FOR THE TRAILER LIGHTS DIRECTLY FROM THE BATTERY RATHER THAN FROM THE VEHICLE'S TAIL LIGHT AND STOP LAMP CIRCUITS, OR THE USE OF THE MANUFACTURER'S WIRING HARNESS.IN A LETTER DATED SEPTEMBER 2, 1997, FORD NOTIFIED ODI THAT IT INTENDS TO TAKE ACTION TO PRECLUDE FURTHER INCIDENTS INCLUDING ISSUING A TECHNICAL SERVICE BULLETIN TO ITS DEALERS, NOTIFYING TRAILER RENTAL ASSOCIATIONS AND AGENCIES WHERE KNOWN, AND ADVISING OWNERS BY LETTER OF THE PROPER METHOD FOR CONNECTION OF TRAILER TOW WIRING ON THE SUBJECT VEHICLES.THERE WAS NO DEFECT TREND IN THE SUBJECT VEHICLES IDENTIFIED AS A RESULT OF THIS INVESTIGATION, AND FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT WARRANTED TO CONTINUE THE INVESTIGATION.
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