NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
28 reportsClear category filterMileage unknown · Jan 31, 2023
Unknown Or Other
Rented the vehicle from Action Car Rental in Orlando FL. on Nov 7, 2022. The following evening we noticed some drips coming from the reading light assembly on the roof between the driver and passenger seats (there is no sunroof). We contacted the facility and left messages - no return calls - we contacted the parent company NU C…
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Rented the vehicle from Action Car Rental in Orlando FL. on Nov 7, 2022. The following evening we noticed some drips coming from the reading light assembly on the roof between the driver and passenger seats (there is no sunroof). We contacted the facility and left messages - no return calls - we contacted the parent company NU Car Rental and did not get anyone on the phone after calling back multiple times. There was a hurricane/tropical storm approaching between 11/9 am-11/10 am and when I finally got ahold of someone during the storm shutdowns; I then notified them of the water intrusion. They said I can return the vehicle to the security guard after the storm passes but cannot guarantee they will have a replacement car for me and to rent elsewhere if I had to. They would note the account for a refund. I was on vacation in Orlando until 11/14, therefore I had to get another rental elsewhere. The afternoon of 11/10 when my husband got into the car with my son they realized tons of water was on the front floorboards. The night before and when we returned the car we got in the SUV to drive we heard water swishing in the body of the car (this was after the storm - we didn't drive during the hurricane alerts). Upon acceleration the water swished from the front to back and could be heard on both sides of the car then deceleration the reverse; water swished from the back to front. When we returned the car to the security guard around 5:55a he said it would be inspected by [XXX] the manager. The manager did not inspect the car until it was marked as returned at 6:20a. He stated on the notes the car was in good condition and listed incorrect mileage driven. Numerous attempts were made to get a refund due to the issues and safety concerns - failed attempts until I got an investigative reporter involved. Then my CC reversed their denial of the dispute and rtnd the money. But we discovered the car had a major accident in Canada and also had multiple recalls open. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATI
NHTSA ODI #11504655
21,000 miles · Nov 22, 2022
Unknown Or Other
The contact owns a 2021 Ford Expedition. The contact stated while driving 70 MPH, the vehicle decelerated without warning. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that the failure persisted. The manufacturer was contacted but offered no assistance. The contact was referred t…
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The contact owns a 2021 Ford Expedition. The contact stated while driving 70 MPH, the vehicle decelerated without warning. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that the failure persisted. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA Hotline for assistance to file a complaint. The failure mileage was 21,000.
NHTSA ODI #11494538
Mileage unknown · Nov 13, 2022
Electrical SystemUnknown Or Other
Issues started after the under the hood fire recall. When driving the vehicle the car will shut down and throw all lights on the dash. This vehicle has been in the shop for repairs, but not fixed. This is a safety issue due to the fact the the vehicle will shut down while driving leaving you stranded when it happens.
NHTSA ODI #11493389
Mileage unknown · Aug 9, 2022
Unknown Or Other
We have a 2021 Platinum Expedition that we purchased new in January of 2022. Our vehicle has had electrical/computer issues from the time of purchase. The lane keep assist did not work until the vehicle was updated or reset. The windshield wiper sensor has been replaced twice but continues to not alert me when the fluid is getti…
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We have a 2021 Platinum Expedition that we purchased new in January of 2022. Our vehicle has had electrical/computer issues from the time of purchase. The lane keep assist did not work until the vehicle was updated or reset. The windshield wiper sensor has been replaced twice but continues to not alert me when the fluid is getting low. I am alerted of low fluid the second I am completely out of windshield washer fluid. The tpms has been a problem from time of purchase. My tire pressure display is accurate but cannot alert me when the tire pressure is low. These issues are “fixed” at the dealerships but begin to fail once I have my car back. The infotainment screen is also glitchy and gets stuck from time to time. I have to turn the vehicle off a few times and then I can begin navigating again without disruption. We bought this vehicle with an intent to tow our travel trailer. Our expy is rated to tow up to 9300 lbs. Our trailer was under 7 fully loaded. We went on one trip about 2 hours away and that was our last. We sold our trailer due to how badly our vehicle towed. My husband white knuckled the steering wheel the entire drive there and back. Our vehicle felt as if it was not in control at all. I decided to tow my brothers travel trailer that was around 4,000 pounds and our vehicle failed once again at towing safely. Our vehicle was swaying and completely unstable for the brief ride we took on the tollway going 60-65 mph. I have been dealing with Ford corporation for 8 months now. I am completely exhausted from being told to go back and forth to dealerships to get these issues addressed. Ford does not take these complaints seriously at all. I was actually told that it is not the vehicles fault for towing poorly. We must not of towed a compatible trailer! Dealerships will intentionally not document service appts or delete them to prevent you from qualifying for lemon law. Ford did nothing when we told them our sunroof was leaking within 24 hrs of owning.
NHTSA ODI #11478298
Mileage unknown · Jul 19, 2022
Unknown Or Other
Unknown
NHTSA ODI #11474746
100 miles · Jul 1, 2022
Parking BrakePower TrainUnknown Or Other
The contact owns a 2021 Ford Expedition. The contact stated that while operating the vehicle the parking brake limited-service message was displayed. Additionally, while driving at various speeds, the vehicle experienced a sudden reduction of speed and would not properly accelerate while depressing the accelerator pedal. The cau…
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The contact owns a 2021 Ford Expedition. The contact stated that while operating the vehicle the parking brake limited-service message was displayed. Additionally, while driving at various speeds, the vehicle experienced a sudden reduction of speed and would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not notified of the failure. The failure mileage was 100.
NHTSA ODI #11471953
Mileage unknown · Jun 25, 2022
Unknown Or Other
Recall
NHTSA ODI #11470984
Mileage unknown · Jun 6, 2022
Electrical SystemEngineUnknown Or Other
I received notice through carfax of a recall due to fire hazard. Numerous attempts at getting more information through ford has resulted in little more than referral to a local dealer. The dealer has no loaners available at this time. I Am forced to park in my driveway surrounded by trees as there is no place near me to park tha…
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I received notice through carfax of a recall due to fire hazard. Numerous attempts at getting more information through ford has resulted in little more than referral to a local dealer. The dealer has no loaners available at this time. I Am forced to park in my driveway surrounded by trees as there is no place near me to park that avoids other structures In a chat with ford today I was told a potential temporary solution was to disconnect the battery. When I called the local dealer again and requested a quick disconnect be installed they said they don’t /won’t do that. So I am back to square one. A new expensive suv which may burn down my house and no clear solution. If I were to install a quick disconnect on my own I was told it had to be done with a ford service (why if I am paying out of pocket for it). This is potentially dangerous situation and left hanging on my own Feel like how pinto owners must have felt
NHTSA ODI #11467873
Official recalls
12Jun 24, 2026
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Consequence & remedy
Consequence: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.
Consequence & remedy
Consequence: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.
Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.
May 27, 2026
Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Consequence & remedy
Consequence: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.
Mar 31, 2026
Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.
Oct 24, 2025
Ford Motor Company (Ford) is recalling certain 2021-2022 Expedition, Lincoln Navigator, 2021-2023 F-150, 2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The moonroof wind deflector clips may be inadequately attached to the moonroof frame, which can result in the wind deflector detaching from the vehicle.
Consequence & remedy
Consequence: A detached wind deflector can become a road hazard and increase the risk of a crash.
Remedy: Dealers will inspect and repair the moonroof wind deflector as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 30, 2025.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Jan 31, 2025
Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.
Consequence & remedy
Consequence: Rearview camera failure can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S05.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Jun 9, 2023
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
May 17, 2022
Ford Motor Company (Ford) is recalling certain 2021 Expedition and Lincoln Navigator vehicles. An engine compartment fire may occur while driving or parked, even with the ignition in the "Off" position.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will also install an auxiliary electrical box with a wire jumper. Repairs will be performed free of charge. Interim owner notification letters informing owners of the safety risk were mailed May 25, 2022. Owners will receive a second letter once the remedy is available. Currently the remedy is available for vehicles equipped with heavy-duty radiator fan motors, and those letters were mailed July 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S36.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Oct 15, 2021
Ford Motor Company (Ford) is recalling certain 2022 Super Duty F-250, F-350, 2021 F-150, Expedition, and Lincoln Navigator vehicles. The front-door side impact pressure sensor modules may have been damaged during supplier assembly, which can cause the side impact air bags to not deploy properly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: An air bag that does not deploy properly during a crash increases the risk of injury.
Remedy: Dealers will replace the driver and passenger front door side impact sensors, free of charge. Owner notification letters were mailed November 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C26.
Additional source detail variants (2)
Air Bags:sensor:side Impact
Ford Motor Company (Ford) is recalling certain 2022 Super Duty F-250, F-350, 2021 F-150, Expedition, and Lincoln Navigator vehicles. The front-door side impact pressure sensor modules may have been damaged during supplier assembly, which can cause the side impact air bags to not deploy properly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An air bag that does not deploy properly during a crash increases the risk of injury.
Remedy: Dealers will replace the driver and passenger front door side impact sensors, free of charge. Owner notification letters were mailed November 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C26.
Air Bags:side/window
Ford Motor Company (Ford) is recalling certain 2022 Super Duty F-250, F-350, 2021 F-150, Expedition, and Lincoln Navigator vehicles. The front-door side impact pressure sensor modules may have been damaged during supplier assembly, which can cause the side impact air bags to not deploy properly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An air bag that does not deploy properly during a crash increases the risk of injury.
Remedy: Dealers will replace the driver and passenger front door side impact sensors, free of charge. Owner notification letters were mailed November 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C26.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗