Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
140–25K
625–50K
1750–75K
1575–100K
21100–150K
12150K+
85 reports with mileage · 33 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports4 injury reports
What owners actually said
118 reports
20,000 miles · Jan 13, 2014
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS…
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AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR
NHTSA ODI #10559602
2,500 miles · Oct 28, 2013
Power Train
ON MANY OCCASIONS FROM AROUND MAY OR JUNE OF 2013, WHEN THE CAR IS ACCELERATING FROM FIRST TO SECOND GEAR IT "JUMPS". IT FEELS AS IF SOMEONE HAS HIT THE BACK OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP 3 TIMES. EACH TIME THEY HAVE UPDATED THE SOFTWARE AND SUPPOSEDLY SOLVED THE PROBLEM. AFTER EACH RETURN OF T…
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ON MANY OCCASIONS FROM AROUND MAY OR JUNE OF 2013, WHEN THE CAR IS ACCELERATING FROM FIRST TO SECOND GEAR IT "JUMPS". IT FEELS AS IF SOMEONE HAS HIT THE BACK OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP 3 TIMES. EACH TIME THEY HAVE UPDATED THE SOFTWARE AND SUPPOSEDLY SOLVED THE PROBLEM. AFTER EACH RETURN OF THE VEHICLE THE PROBLEM HAD ONLY GOTTEN WORSE. THE SECOND TIME AFTER BEING "FIXED" BY THE DEALERSHIP THE VERY NEXT DAY SOMEONE ALMOST REAR ENDED THE VEHICLE BECAUSE THE "JUMP" WAS SO IMPACTFUL THAT I SUDDENLY APPLIED MY BRAKES THINKING SOMEONE HAD REAR ENDED ME. THE CAR BEHIND ME STOP JUST AN HAIR SHORT OF HITTING THE VEHICLE. BEYOND GETTING WHIPLASH FROM THE CONSTANT "JUMPS", I AM AFRAID THAT SOMETHING VERY SERIOUS WILL HAPPEN IF THIS IS NOT FIXED OR CORRECTED. *TR
NHTSA ODI #10549904
20,500 miles · Jun 4, 2013
Fuel/propulsion System
A STRONG GAS SMELL/FUMES HAS FILLED THE PASSENGER CABIN ON MULTIPLE OCCASIONS WHILE UNDERWAY AND CANNOT DETERMINE WHY (NOT NEAR GAS STATION, NOT RECENT REFUELING, JUST REGULAR HIGHWAY DRIVING). SAW TODAY (6/4/13) THERE WAS A RECALL FOR MANY FORD MODELS FOR THE GAS SMELL/FUMES, BUT DID NOT INCLUDE EXPEDITION MODELS. LAST DATE O…
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A STRONG GAS SMELL/FUMES HAS FILLED THE PASSENGER CABIN ON MULTIPLE OCCASIONS WHILE UNDERWAY AND CANNOT DETERMINE WHY (NOT NEAR GAS STATION, NOT RECENT REFUELING, JUST REGULAR HIGHWAY DRIVING). SAW TODAY (6/4/13) THERE WAS A RECALL FOR MANY FORD MODELS FOR THE GAS SMELL/FUMES, BUT DID NOT INCLUDE EXPEDITION MODELS. LAST DATE OCCURRENCE OF THIS INCIDENT WAS 6/2/13. *TR
NHTSA ODI #10515039
3,000 miles · May 2, 2013
Structure
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR MOVED IRREGULARLY, MAKING IT DIFFICULT FOR PASSENGERS TO EXIT THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING 15 MPH, THE INSTRUMENT PANEL AND THE ALERT SYSTEM STATED THAT THE DOOR WAS A…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR MOVED IRREGULARLY, MAKING IT DIFFICULT FOR PASSENGERS TO EXIT THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING 15 MPH, THE INSTRUMENT PANEL AND THE ALERT SYSTEM STATED THAT THE DOOR WAS AJAR. THE MANUFACTURER WAS NOTIFIED AND DISPATCHED AN INSPECTOR. THE INSPECTOR, WHO EXAMINED THE VEHICLE, DETERMINED THAT THERE WAS A GAP BETWEEN THE DOOR AND THE FRAME, BUT STATED THAT IT WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 12,000.
NHTSA ODI #10510389
9,000 miles · Feb 15, 2013
Tires
MY 2012 FORD EXPEDITION SUFFERED A CATASTROPHIC TIRE FAILURE WHILE TRAVELLING AT 65MPH ON THE FREEWAY. THE TIRE WAS ONLY 11 MONTHS OLD WITH APPROXIMATELY 9000 MILES. THE TIRE WAS INFLATED PROPERLY AND HAD NO EXTERNAL SIGNS OF WEAR. SLIGHTLY BEFORE THE TIRE SIDEWALL SEPARATED I HEARD A SLAPPING SOUND FROM THE LEFT FRONT AND EA…
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MY 2012 FORD EXPEDITION SUFFERED A CATASTROPHIC TIRE FAILURE WHILE TRAVELLING AT 65MPH ON THE FREEWAY. THE TIRE WAS ONLY 11 MONTHS OLD WITH APPROXIMATELY 9000 MILES. THE TIRE WAS INFLATED PROPERLY AND HAD NO EXTERNAL SIGNS OF WEAR. SLIGHTLY BEFORE THE TIRE SIDEWALL SEPARATED I HEARD A SLAPPING SOUND FROM THE LEFT FRONT AND EASED OFF THE GAS. THE TIRE THEN POPPED LOUDLY AND CAUSED THE VEHICLE TO BECOME HARD TO CONTROL. I WAS ABLE TO SLOW DOWN AND GET TO THE SIDE OF THE ROAD TO REPLACE IT WITH THE SPARE. THE TIRE WAS A GOODYEAR WRANGLER SR-A. FORTUNATELY NO ONE WAS HURT BUT THE TREAD CAUSED SOME MINOR DAMAGE IN THE WHEEL WELL AREA. THIS WAS A VERY DANGEROUS SITUATION CAUSED BY AN UNRELIABLE TIRE. *TR
NHTSA ODI #10498264
50 miles · Dec 18, 2012
Seats
THE HEADRESTS FOR THE DRIVER AND PASSENGER SEATS ARE QUITE UNCOMFORTABLE. WE DID NOT NOTICE WHILE TEST DRIVING, SINCE NEITHER OF US SAT IN THE PASSENGER SEAT, BUT ON THE DRIVE HOME I WAS IN THE PASSENGER SEAT TRYING TO REST MY HEAD AGAINST THE HEADREST AND FOUND IT UNCOMFORTABLE. IN THE DAYS TO COME, MY WIFE FOUND IT MORE SO. …
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THE HEADRESTS FOR THE DRIVER AND PASSENGER SEATS ARE QUITE UNCOMFORTABLE. WE DID NOT NOTICE WHILE TEST DRIVING, SINCE NEITHER OF US SAT IN THE PASSENGER SEAT, BUT ON THE DRIVE HOME I WAS IN THE PASSENGER SEAT TRYING TO REST MY HEAD AGAINST THE HEADREST AND FOUND IT UNCOMFORTABLE. IN THE DAYS TO COME, MY WIFE FOUND IT MORE SO. OUR WORKAROUND HAS BEEN TO INSERT A NECK PILLOW AT THE BASE OF THE HEADREST. WE CONTACTED FORD 800#, AND THE RESPONSE WAS THAT THE HEADREST WAS DESIGNED WITH THE ANGLE FORWARD LIKE THAT FOR SAFETY, AND THEY COULD DO NOTHING ABOUT IT. THEY DID NOT SEEM TO BE AWARE OF THE PROBLEM, EVEN THOUGH MANY PEOPLE HAVE POSTED COMPLAINTS ABOUT THIS 'FEATURE' ON THE WEB. APPARENTLY IT IS NOT EVEN NEW FOR THE 2011 MODEL YEAR. FOR ME, IT IS ANNOYING; FOR MY WIFE, INTOLERABLE. *TR
NHTSA ODI #10489194
7,581 miles · Dec 9, 2012
Air BagsVehicle Speed ControlCrashInjury
STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. …
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STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NOT BE APPROPRIATE. MULTIPLE VEHICLES USING REMOTE CONTROLS AT NEARBY GATE. *TR UPDATED 12/27/12 *CN UPDATED 21/31/2012 *JS
NHTSA ODI #10487785
Mileage unknown · Apr 20, 2012
Seats
AFTER PURCHASING A 2012 FORD EXPEDITION, WE DISCOVERED THAT, WHEN RUNNING THE SEAT A/C, THE MOTOR INSIDE THE SEAT OVERHEATS. THIS CAUSES THE UPPER SECTION OF THE SEAT TO BECOME HOT, AND THE SEAT POCKET BEHIND THE SEAT TO BECOME VERY HOT. WE WERE ADVISED THAT THE SYSTEM WAS BUILT WITHOUT PROPER VENTILATION FOR THE MOTOR, AND …
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AFTER PURCHASING A 2012 FORD EXPEDITION, WE DISCOVERED THAT, WHEN RUNNING THE SEAT A/C, THE MOTOR INSIDE THE SEAT OVERHEATS. THIS CAUSES THE UPPER SECTION OF THE SEAT TO BECOME HOT, AND THE SEAT POCKET BEHIND THE SEAT TO BECOME VERY HOT. WE WERE ADVISED THAT THE SYSTEM WAS BUILT WITHOUT PROPER VENTILATION FOR THE MOTOR, AND THERE WAS NO FIX. NOT JUST FOR OUR VEHICLE BUT FOR ALL 2012 EXPEDITIONS....ALL HAVE THIS PROBLEM. THE ADVICE GIVEN BY FORD WAS "DON'T USE THE SEAT A/C DURING THE SUMMER." I WAS TOLD IT WOULD BE OKAY TO USE THE SEAT HEATER IN THE WINTER. HOWEVER, IF THE BLOWER DOESN'T VENTILATE PROPERLY, THE MOTOR WILL STILL BECOME HOT. MY FEAR IS THAT IT WILL BECOME SO HOT THAT IT COULD EITHER SHORT OUT, GIVING SOMEONE A NASTY SHOCK, OR WORSE, CATCH FIRE. *JS
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
2012 Ford Expedition Problems, Complaints & Recalls | Skip That Year
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