NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
18 reportsClear category filter130,200 miles · Oct 9, 2019
Electrical SystemEngineVehicle Speed Control
IDENTICAL TO NUMEROUS OTHER REGISTERED COMPLAINTS (JUNE 4, 2018 NHTSA ID NUMBER: 11099593, SEPTEMBER 26, 2018 NHTSA ID NUMBER: 11131784, JUNE 14, 2018 NHTSA ID NUMBER: 11101913, APRIL 9, 2018 NHTSA ID NUMBER: 11084000, AUGUST 8, 2016 NHTSA ID NUMBER: 10894005): SUDDEN DECELERATION WITH GAUGES FLASHING - WRENCH LIGHT ON, MILES T…
Read full complaint
IDENTICAL TO NUMEROUS OTHER REGISTERED COMPLAINTS (JUNE 4, 2018 NHTSA ID NUMBER: 11099593, SEPTEMBER 26, 2018 NHTSA ID NUMBER: 11131784, JUNE 14, 2018 NHTSA ID NUMBER: 11101913, APRIL 9, 2018 NHTSA ID NUMBER: 11084000, AUGUST 8, 2016 NHTSA ID NUMBER: 10894005): SUDDEN DECELERATION WITH GAUGES FLASHING - WRENCH LIGHT ON, MILES TO ZERO WITH NO NUMBERS, SPEEDOMETER FAILS. AT THE SAME TIME, THE CAR BEGINS BUCKING WITH SUDDEN ACCELERATION AND DECELERATION, BUT ULTIMATELY THE VEHICLE IS LOSING POWER AND ACCELERATION IS LIMITED OR USELESS. SEVERAL TIMES I COULD RESET THE ENGINE PROBLEM BY TURNING THE VEHICLE OFF AND RESTARTING. THE LAST TWO TIMES IT OCCURED WHEN ACCELERATING FROM A STOP AND THE VEHICLE REFUSED TO SHIFT FROM 1ST GEAR. I ATTEMPTED TO RESTART IT AFTER PULLING OFF THE ROAD BUT IT DID NOT FIX IT THIS TIME. (AND ON THESE OCCASIONS THE DASH LIGHTS DID NOT CHANGE RIGHT AWAY/FIRST). I PULLED OVER 3 MORE TIMES AND TRIED SHIFTING THROUGH ALL THE GEARS MANUALLY, INCLUDING USING THE 4WD TOGGLE, AND THAT FINALLY ALLOWED THE CAR TO SHIFT NORMALLY. THIS IS EXTREMELY DANGEROUS AND AT HIGHER SPEEDS CAN CAUSE THE CAR TO LOSE TRACTION. I'VE BEEN FORTUNATE THAT THIS HAS ONLY HAPPENED TWICE AT 65MPH AND I WAS IN A POSITION TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE TOTAL NUMBER OF TIMES HAS BEEN 8 IN APPROXIMATELY 2,000 MILES OF DRIVING. IF THIS HAPPENS NOW THAT SNOW AND ICE ARE ON THE ROAD, IT COULD CAUSE A CATASTROPHIC CRASH.
NHTSA ODI #11267256
80,000 miles · Jun 4, 2018
Power TrainVehicle Speed Control
RECALL TSB 13-6-8 VEHICLE BUILT IN KENTUCKY TRUCK PLANT JULY 2012 EQUIPPED WITH 6R80 TRANSMISSION EXHIBITS ENGAGEMENT IN 5TH GEAR. WRENCH LIGHT COMES ON, SPEEDOMETER READS ZERO AND ODOMETER DISPLAYS DASHES WHILE DRIVING. FORD STATES IT IS NOT PART OF RECALL. FORD DIAGNOSED PROBLEM WITH SOLUTION OF REPLACING MOLDED LEADFRAME.
NHTSA ODI #11099593
76,024 miles · Oct 10, 2016
Power TrainVehicle Speed Control
WHEN DRIVING THE CAR IN MOTION AT SPEEDS OVER 40 MPH THE BREAKS WOULD LOCK UP AND THE CAR WOULD COME TO A COMPLETE STOP
NHTSA ODI #10915096
67,000 miles · Aug 8, 2016
Power TrainVehicle Speed Control
VEHICLE DOWNSHIFTS ABRUPTLY WHILE BEING DRIVEN AT APPROXIMATELY 55 TO 60 MILES PER HOUR. VERY DANGEROUS, IT CAN CAUSE AN ACCIDENT. SOME VEHICLES WERE RECALLED BUT FORD SAYS MY VIN NUMBER WAS NOT IN THE VEHICLES THAT WERE RECALLED. THE DESCRIPTION OF THE PROBLEM IS EXACTLY AS THE ONE DESCRIBED TO THE RECALLS IN 184,000 FORD VEHIC…
Read full complaint
VEHICLE DOWNSHIFTS ABRUPTLY WHILE BEING DRIVEN AT APPROXIMATELY 55 TO 60 MILES PER HOUR. VERY DANGEROUS, IT CAN CAUSE AN ACCIDENT. SOME VEHICLES WERE RECALLED BUT FORD SAYS MY VIN NUMBER WAS NOT IN THE VEHICLES THAT WERE RECALLED. THE DESCRIPTION OF THE PROBLEM IS EXACTLY AS THE ONE DESCRIBED TO THE RECALLS IN 184,000 FORD VEHICLES FROM 2011-2012. A WRENCH SHOWS UP IN THE DASH BOARD AND A SIGN THAT SHOWS LOW GASOLINE LEVELS. WHEN THIS PROBLEM OCCURS THE ONLY OPTION IS TO PULLOVER AS FAST AS POSSIBLE. I STOPPED TURNED OF THE CAR AND TURNED IT BACK ON. AFTER THE CAR WOULD DRIVE NORMALLY WITHOUT SHOWING ANYTHING ON THE DASHBOARD AND WITHOUT ANY PROBLEMS. I HAVE EXPERIENCED THIS IN THE LAST 3 WEEKS AT LEAST 7 TIMES. WHEN A SCANNER IS CONNECTED IT DOES NOT SHOW ANY SIGNS OR PROBLEMS. VERY DANGEROUS EXPERIENCE EVERY TIME IT HAPPENED. IT USUALLY HAPPENED AT A HIGH SPEED IN THE HIGHWAY WHICH MAKES IT EVEN A MORE DANGEROUS SITUATION. IT HAPPENED WHILE THE VEHICLE WAS IN MOTION AND BEING DRIVEN OVER 55 MILES PER HOUR. IT FEELS LIKE IT DOWNSHIFTS FROM 5TH TO 1ST GEAR WITHOUT ANY REASON. ONLY WHILE DRIVING 55 MILES PER HOUR OR MORE. IT RELATES TO RECALL 12V190000 AND IT SEEMS LIKE FORD PROMISED TO REPLACE THE "LEAD FRAME" WHICH CAUSES THIS DEFECT AT NO CHARGE UNDER 10 YEARS OR 150,000 MILES. THEY SAY MY VIN NUMBER DOES NOT HAVE RECALLS. I FIRMLY BELIEVE THAT THE SYMPTOMS OF THE PROBLEM ARE EXACTLY THE SAME AS WHAT ALL THE 184,000 CARS BETWEEN 2011-2012 HAD EXPERIENCED. IT IS AN EXTREMELY DANGEROUS SITUATION TO BE IN. I ALSO FOUND THAT IN THE PAST 3 CARS WERE INVOLVED IN ACCIDENTS DUE TO THIS ISSUE AND THANKFULLY NO FATALITIES. I DO NOT WANT TO BE INVOLVED IN AN ACCIDENT DUE TO THIS NEGLIGENCE FROM FORD. PLEASE HOLD THEM RESPONSIBLE AND ACOUNTABLE FOR THEIR POOR ACCOUNTABILITY.
NHTSA ODI #10894005
30,000 miles · Aug 6, 2014
EngineService BrakesStructureCrashInjury
VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR
NHTSA ODI #10619402
10,000 miles · Apr 7, 2014
Vehicle Speed Control
TL* THE CONTACT OWNS 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 5 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DIFFERENT OCCASION BUT SINCE SHE WAS NOT DRIVING THERE WAS A SUDDEN INCREASE IN ENGINES RPMS. THE VEHICLE …
Read full complaint
TL* THE CONTACT OWNS 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 5 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DIFFERENT OCCASION BUT SINCE SHE WAS NOT DRIVING THERE WAS A SUDDEN INCREASE IN ENGINES RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 20,250.
NHTSA ODI #10577948
20,000 miles · Jan 13, 2014
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS…
Read full complaint
AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR
NHTSA ODI #10559602
7,581 miles · Dec 9, 2012
Air BagsVehicle Speed ControlCrashInjury
STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. …
Read full complaint
STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NOT BE APPROPRIATE. MULTIPLE VEHICLES USING REMOTE CONTROLS AT NEARBY GATE. *TR UPDATED 12/27/12 *CN UPDATED 21/31/2012 *JS
NHTSA ODI #10487785
Official recalls
3Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Feb 2, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Illustration