IllustrationON A BUSY STREET THE VEHICLE ABRUPTLY DOWNSHIFTED INTO FIRST GEAR AND WOULD NOT GO ANY FASTER. IT WAS STRUCK IN A LOWER GEAR AS WE WERE ON A ROAD THAT HAS TRAFFIC GOING AT 55 MPH. THIS OCCURRED ON THREE DIFFERENT OCCASIONS.
2012 Ford Expedition
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Expedition do not stand out strongly from the model-year median of 155.
About this comparison →How this year compares
Owner complaints by model year
Compare all Expedition years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
140–25K
625–50K
1750–75K
1575–100K
21100–150K
12150K+
85 reports with mileage · 33 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports4 injury reports
Power Train complaints
64 reportsVEHICLE DOWNSHIFTS WHILE DRIVING AT DIFFERENT SPEEDS. PANEL READS, FLAT TIRES, NO FUEL, NO GAUGES WILL WORK. I WAS PULLING OUT OF A GAS STATION ON A MAJOR HWY, I GAVE THE VEHICLE GAS TO ENTER THE LANE, AS I WAS APPROACHING A HIGHER SPEED , MY VEHICLE DOWNSHIFTED AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BREAKS TO AVOID…
Read full complaint
VEHICLE DOWNSHIFTS WHILE DRIVING AT DIFFERENT SPEEDS. PANEL READS, FLAT TIRES, NO FUEL, NO GAUGES WILL WORK. I WAS PULLING OUT OF A GAS STATION ON A MAJOR HWY, I GAVE THE VEHICLE GAS TO ENTER THE LANE, AS I WAS APPROACHING A HIGHER SPEED , MY VEHICLE DOWNSHIFTED AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BREAKS TO AVOID HITTING ME IN THE BACK. ANOTHER TIME AT A HIGH RATE OF SPEED ON AN INTERSTATE , AS I WAS SWITCHING LANES, MY VEHICLE DOWNSHIFTS ALMOST CAUSING ANOTHER WRECK. IF IT HAD NOT BEEN FOR CAR SEATS, MY GRANDCHILDREN WOULD HAVE HIT THE FLOOR. IF IT HAD NOT BEEN FOR THE OTHER DRIVERS QUICK ACTIONS, PEOPLE COULD HAVE BEEN INJURED OR EVEN WORSE DEAD. AFTER A FEW MORE INCIDENTS, I FIND OUT A RECALL FOR THIS PROBLEM WAS MADE, BUT NOT ON MY VEHICLE . SAME YEAR, SAME MODEL, SAME FACTORY, JUST NOT MY VIN! RECALL 16S19- NHTSA ID# 16V248000 . MY VEHICLE HAS 74,000 MILES ON IT, SO IT IS NOT COVERED UNDER A WARRANTY. NOTICE I'M ATTACHED PICTURE. 0 MPH, BUT LOOK AT THE 2000 RPM. CHECK ENGINE LIGHT ON. I HAVE A VIDEO OF IT DOING THIS SEVERAL TIMES.
RECALL TSB 13-6-8 VEHICLE BUILT IN KENTUCKY TRUCK PLANT JULY 2012 EQUIPPED WITH 6R80 TRANSMISSION EXHIBITS ENGAGEMENT IN 5TH GEAR. WRENCH LIGHT COMES ON, SPEEDOMETER READS ZERO AND ODOMETER DISPLAYS DASHES WHILE DRIVING. FORD STATES IT IS NOT PART OF RECALL. FORD DIAGNOSED PROBLEM WITH SOLUTION OF REPLACING MOLDED LEADFRAME.
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND THE REAR TIRES SEIZED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040) WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND THE REAR TIRES SEIZED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040) WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
WE TOOK THE VEHICLE TO OUR LOCAL FORD SERVICE CENTER APPROX. AUG. 2017 WITH MILEAGE AT APPROX. 54000 MILES WHILE THE VEHICLE WAS STILL COVERED UNDER FACTORY WARRANTY. WE WERE EXPERIENCING A SUDDEN DOWNSHIFT IN THE TRANSMISSION WHEN DRIVING IN CITY STREETS. THE INSTRUMENT CLUSTER WOULD SHOW THE SPEED AT 0 MPH AND THE MESSAGE --- …
Read full complaint
WE TOOK THE VEHICLE TO OUR LOCAL FORD SERVICE CENTER APPROX. AUG. 2017 WITH MILEAGE AT APPROX. 54000 MILES WHILE THE VEHICLE WAS STILL COVERED UNDER FACTORY WARRANTY. WE WERE EXPERIENCING A SUDDEN DOWNSHIFT IN THE TRANSMISSION WHEN DRIVING IN CITY STREETS. THE INSTRUMENT CLUSTER WOULD SHOW THE SPEED AT 0 MPH AND THE MESSAGE --- MILES TO EMPTY WOULD DISPLAY. THE DEALERSHIP WAS NOT ABLE TO PULL ANY CODES AT THAT TIME OR DUPLICATE THE SYMPTOMS ON THE VEHICLE. OUR VIN WAS NOT COVERED UNDER ANY RECALL. WE WERE NOT CHARGED. NO CHECK ENGINE LIGHT HAS EVER DISPLAYED UNTIL APRIL 5TH, 2018. I WAS DRIVING THE VEHICLE ON THE HIGHWAY IN HEAVY TRAFFIC GOING 75 MPH. THE VEHICLE SUDDENLY DOWNSHIFTED CAUSING ME TO PULL OVER ONTO THE SHOULDER. CURRENT MILEAGE IS 60400. THE INSTRUMENT CLUSTER DID THE SAME THING AS PREVIOUSLY. THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON AS WELL. I TOOK THE VEHICLE IN TO AN AUTO PARTS STORE TO GET SCANNED AND THEY PULLED CODE P0270. IT IS MY UNDERSTANDING THAT FORD IS EXPANDING THEIR RECALL DUE TO MORE COMPLAINTS. WE HAVE AN APPOINTMENT FOR APRIL 24, 2018. FORTUNATELY, WE HAVE A FORD EXTENDED SERVICE PLAN. THE DEDUCTIBLE IS $100.00. I BELIEVE THIS VEHICLE IS EXPERIENCING THE CONDITIONS UNDER FORD'S RECALL NUMBER 16S19, NHTSA CAMPAIGN NUMBER: 16V248000. THIS IS MY WIFE'S PRIMARY VEHICLE. SHE HAS EXPERIENCED THE SUDDEN DOWNSHIFT ON MANY OCCASIONS LATELY BUT NO CHECK ENGINE LIGHT. MY WIFE STATES THAT SHE HAS TO PULL OVER AND TURN THE VEHICLE OFF. A FEW MINUTES LATER SHE RESTARTS THE VEHICLE AND THE SYMPTOMS SOMETIMES QUIT. SOMETIMES IT TAKES A FEW CYCLES OF TURNING THE VEHICLE ON AND OFF FOR THEM TO GO AWAY. HER ROUTE TO WORK INVOLVES A LOT OF HIGHWAY TRAFFIC WITH A LOT OF SEMI'S (TRACTOR TRAILER'S) DUE TO WHERE WE LIVE (OIL FIELD TRAFFIC). SAFETY IS MY MAIN CONCERN. I HAVE HER TEXT ME EVERY DAY WHEN SHE ARRIVES TO WORK(SCHOOL) WITH OUR 9YR OLD SON.
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE ENGINE, RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL OPERATION. ON APRIL 3, 2018, T…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE ENGINE, RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL OPERATION. ON APRIL 3, 2018, THE SAME FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *TT THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AND REPAIRED BY COGGIN DELAND FORD ON APRIL 11, 2018. *TR *LN*JB
VEHICLE, WHILE TRAVELING, WILL DOWNSHIFT INTO LOWER GEAR AND CLUNK. YELLOW WRENCH WARNING LIGHT WILL ILLUMINATE AND SPEEDOMETER WITH DROP TO ZERO ALL WHILE STILL MOVING. A SERIES OF ADDITIONAL WARNING LIGHTS WILL APPEAR. VEHICLE WILL LOOSE POWER TO ONLY LIMP MODE. WARNING WILL RESET UPON SHUTTING OFF ENGINE. THIS HAS HAPPEN…
Read full complaint
VEHICLE, WHILE TRAVELING, WILL DOWNSHIFT INTO LOWER GEAR AND CLUNK. YELLOW WRENCH WARNING LIGHT WILL ILLUMINATE AND SPEEDOMETER WITH DROP TO ZERO ALL WHILE STILL MOVING. A SERIES OF ADDITIONAL WARNING LIGHTS WILL APPEAR. VEHICLE WILL LOOSE POWER TO ONLY LIMP MODE. WARNING WILL RESET UPON SHUTTING OFF ENGINE. THIS HAS HAPPENED TWICE.
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED. THE CHECK ENGINE, FUEL, AND TIRE SENSOR WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER FAILED. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904) WHERE IT WAS DIAGNOSE…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED. THE CHECK ENGINE, FUEL, AND TIRE SENSOR WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER FAILED. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904) WHERE IT WAS DIAGNOSED THAT THE LED FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE TO BE SENT TO THE DEALER. THE FAILURE MILEAGE WAS 143,115. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING VEHICLE ON A CITY STREET IT DOWN SHIFTED AND CAUSED TIRES TO SKID. I CONTACTED FORD MOTOR COMPANY AFTER RESEARCHING THE PROBLEM AND FINDING A RECALL FOR THIS SITUATION (16S19). HOWEVER THEY INFORMED ME THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL.
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR INDEPENDENTLY AND THE POWER TRAIN SENSOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN), BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS SERVICED AT LEGACY FORD …
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR INDEPENDENTLY AND THE POWER TRAIN SENSOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN), BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS SERVICED AT LEGACY FORD OF MCDONOUGH (LOCATED AT 413 INDUSTRIAL BLVD, MCDONOUGH, GA, 30253), BUT THE FAILURE RECURRED THE NEXT DAY. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK. THE CONTACT INFORMED THE DEALER THAT SHE WAS AFRAID TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE DEALER INFORMED THE CONTACT THAT SHE COULD TAKE THE VEHICLE TO ANY OTHER FORD DEALER FOR DIAGNOSTIC TESTING. THE CONTACT CALLED A CLOSER LOCAL DEALER (COURTESY FORD LOCATED ON 1636 DOGWOOD DR SE, CONYERS, GA, 30001). WHILE DRIVING TO THE SECOND DEALER, THE SPEEDOMETER DROPPED TO ZERO, THERE WAS A JOLT, AND THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. AFTER KEEPING THE VEHICLE FOR A WEEK, THE SECOND DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 12629998. THE CONTACT ALSO INQUIRED ABOUT A LOANER VEHICLE, WHICH WAS DENIED DUE TO NOT HAVING DIAGNOSIS RESULTS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Official recalls
316V248000 · Power Train:automatic Transmission
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
12V190000 · Exterior Lighting:back Up Lights; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
12V034000 · Seats:mid/rear Assembly
Feb 2, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.