IllustrationThe contact owns a 2012 Ford Expedition. The contact stated that while driving at 30 mph, there was an unexpected transmission downshift and the vehicle speed decelerated inadvertently. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 123,000.
2012 Ford Expedition
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Expedition do not stand out strongly from the model-year median of 155.
About this comparison →How this year compares
Owner complaints by model year
Compare all Expedition years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
140–25K
625–50K
1750–75K
1575–100K
21100–150K
12150K+
85 reports with mileage · 33 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports4 injury reports
Power Train complaints
64 reportsTL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR CAUSING THE VEHICLE TO ABRUPTLY SLOW. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, THE CONTACT WAS REFERRED TO AN AUTHORIZED FORD DEALER…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR CAUSING THE VEHICLE TO ABRUPTLY SLOW. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, THE CONTACT WAS REFERRED TO AN AUTHORIZED FORD DEALER FOR ASSISTANCE WITH AN UNKNOWN RECALL. DON MYER FORD, INC. (2010 N LINCOLN ST, GREENSBURG, IN 47240) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE MILEAGE FOR A RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 163,000.
RANDOMLY DROPS INTO FIRST GEAR WHILE DRIVING AND WILL NOT GO OUT OF FIRST GEAR AFTER THAT UNLESS DISCONNECTING BATTERY AND RESETTING EVERYTHING. NO CHECK ENGINE LIGHT OR ANYTHING. THIS CANNOT HAPPEN WITH THREE KIDS IN THE CAR. WHAT IF THIS HAPPENED AT 70MPH ON THE HIGHWAY? OCCURRED 2/3/21 AND 2/8/21.
VEHICLE IS DOWNSHIFTING GEAR WHILE DRIVING. IT CAUSED JERKS IN THE SUV AS IT TRIED TO SHIFT GEARS AND THEN BECAME STUCK ON FIRST GEAR. THIS HAPPENED WHILE DRIVING IN THE HIGHWAY AND AGAIN ON A CITY STREET. FORD DEALERSHIP REPORTING IT IS NOT COVERED UNDER THEIR CURRENT RECALL ALTHOUGH OTHER 2012 FORD EXPEDITIONS WITH THE SAME IS…
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VEHICLE IS DOWNSHIFTING GEAR WHILE DRIVING. IT CAUSED JERKS IN THE SUV AS IT TRIED TO SHIFT GEARS AND THEN BECAME STUCK ON FIRST GEAR. THIS HAPPENED WHILE DRIVING IN THE HIGHWAY AND AGAIN ON A CITY STREET. FORD DEALERSHIP REPORTING IT IS NOT COVERED UNDER THEIR CURRENT RECALL ALTHOUGH OTHER 2012 FORD EXPEDITIONS WITH THE SAME ISSUE ARE.
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED CAUSING THE GEARS TO SEIZE WITH THE RPMS INCREASING. ADDITIONALLY, THE SPEEDOMETER FAILED TO OPERATE AS DESIGNED. ON ANOTHER O…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED CAUSING THE GEARS TO SEIZE WITH THE RPMS INCREASING. ADDITIONALLY, THE SPEEDOMETER FAILED TO OPERATE AS DESIGNED. ON ANOTHER OCCASION WHILE DRIVING, THE REAR WHEELS LOCKED UP CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND DROVE OFF OF THE ROADWAY. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 65,000.
DRIVING ON A HIGHWAY AT APPROX 50 MPH, VEHICLE SPEEDOMETER GOES TO 0, MILEAGE GOES OUT, DASH LIGHTS FLASH, WRENCH LIGHT COMES ON, VEHICLE DOWNSHIFTS (HAS DONE THIS SEVERAL TIMES (SOMETIMES ACCELERATED FROM 1ST GEAR)) TO 1ST GEAR AND GOES INTO A LIMP MODE. HAD TO PULL OVER AND SHUT OFF THE TRUCK- ALL FINE WHEN RESTARTED. COULD HA…
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DRIVING ON A HIGHWAY AT APPROX 50 MPH, VEHICLE SPEEDOMETER GOES TO 0, MILEAGE GOES OUT, DASH LIGHTS FLASH, WRENCH LIGHT COMES ON, VEHICLE DOWNSHIFTS (HAS DONE THIS SEVERAL TIMES (SOMETIMES ACCELERATED FROM 1ST GEAR)) TO 1ST GEAR AND GOES INTO A LIMP MODE. HAD TO PULL OVER AND SHUT OFF THE TRUCK- ALL FINE WHEN RESTARTED. COULD HAVE CAUSED A MAJOR ACCIDENT. VERY SCARY. THIS TRUCK HAS HAD A RECALL REPAIR FIXED FOR WHAT WAS DESCRIBED AS EXACTLY THIS PROBLEM. HAS HAPPENED NUMEROUS TIMES NOW.
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND TURNING THE ENGINE OFF MOMENTS LATER THE VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSING THE STREET AND CRASHED INTO THE NEIGHBORS HOUSE. DURING THE INCIDENT NO INJURIES WERE REPORTED AND NO POLICE WERE CALLED TO THE SCENE. THE LOCAL DE…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND TURNING THE ENGINE OFF MOMENTS LATER THE VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSING THE STREET AND CRASHED INTO THE NEIGHBORS HOUSE. DURING THE INCIDENT NO INJURIES WERE REPORTED AND NO POLICE WERE CALLED TO THE SCENE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. *DT CONSUMER STATED VEHICLE HAS FAULTY GEAR SHIFTER AND PARTS WERE BACKORDER. DAMAGED HANDLE REPAIRED.*JB
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION DOWNSHIFTED TO FIRST GEAR WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (COURTESY FORD 1636 DOGWOOD DR SE, CONYERS, GA 30013) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT TRANSMISS…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION DOWNSHIFTED TO FIRST GEAR WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (COURTESY FORD 1636 DOGWOOD DR SE, CONYERS, GA 30013) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT TRANSMISSION OUTPUT SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN) HOWEVER, THE FAILURE WAS EXPERIENCED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 247,000.
MY 2012 EXHIBITION EXHIBITS THE SAME SYMPTOMS THAT ARE DESCRIBED IN RECALL# 12V190000. WHILE AT HIGHWAY SPEEDS; SPEEDOMETER DROPS TO ZERO, TRANSMISSION SHIFTS TO 5TH GEAR AND WHEN THE BREAKS ARE APPLIED DOWNSIFTS TO 1ST GEAR CAUSING WHEEL HOP AND POSSIBLE LOSS OF CONTROL AND INJURY. IT WAS MANUFACTURED IN THE INCLUDED TIME FRAM…
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MY 2012 EXHIBITION EXHIBITS THE SAME SYMPTOMS THAT ARE DESCRIBED IN RECALL# 12V190000. WHILE AT HIGHWAY SPEEDS; SPEEDOMETER DROPS TO ZERO, TRANSMISSION SHIFTS TO 5TH GEAR AND WHEN THE BREAKS ARE APPLIED DOWNSIFTS TO 1ST GEAR CAUSING WHEEL HOP AND POSSIBLE LOSS OF CONTROL AND INJURY. IT WAS MANUFACTURED IN THE INCLUDED TIME FRAME AND AT THE INCLUDED KENTUCKY MANUFACTURING PLANT, YET THE VEHICLE IS NOT ELIGIBLE FOR THE RECALL REPAIR BECAUSE IT IS NOT LISTED IN THE RECALL REGISTRATION SYSTEM SO DEALERS WON'T FIX IT. THIS IS A EXPENSIVE REPAIR RECALL WITH POTENTIALLY FATAL CONSEQUENCES.
WHILE DRIVING AT FREEWAY SPEEDS (60-65MPH) THERE'S A VERY NOTICEABLE "CLANK" WHEN THE TRANSMISSION SHIFTS. ESPECIALLY WHEN DRIVING AT AN INCLINE AT 1,800-2,000 RPM. I HAVE TO KEEP VEHICLE ABOVE THAT SPEED OR AT A DIFFERENT RPM RANGE.
Official recalls
316V248000 · Power Train:automatic Transmission
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
12V190000 · Exterior Lighting:back Up Lights; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
12V034000 · Seats:mid/rear Assembly
Feb 2, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.